LORI A.

LANGFITT
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803 Bunker View Dr., Apollo Beach, FL 33572
614-581-6575
OBJECTIVE
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Administrative/Executive Assistant where skills and experience can be effectivel
y utilized for increased efficiency and productivity.
PROFESSIONAL EXPERIENCE
Administrative Assistant 3 Columbus, OH
Ohio Bureau of Workers Compensation September 1992 to May 2008
Major work characteristics required knowledge of supervisory principles/techniqu
es;
business administration, management science and public administration; public
relations; employee training and development; interviewing and public accounting
.
Also collected, collated classified information, defined problems, established f
acts and
drew valid conclusions; delivered speeches before employees and government offic
ials;
wrote letters, papers and reports; handled sensitive telephone and face to-face
inquiries
and contacts with general public and interviewed job applicants to determine wor
k best
suited to them.
Relieved manager of administrative duties. Relieved superior of variety of diffi
cult
administrative duties and formulated and implemented bureauas policy and supervi
sed
clerical and lower-level administrative personnel. Thorough knowledge of managem
ent
principles/techniques, supervisory principles/techniques and agency policies and
procedures regarding program activities of bureau in order to assist in program
direction.
Managed the business functions of the office such as the purchase of office equi
pment
and supplies. Analyzed and evaluated programs, procedures and policies; provide
technical advice to aid administrator in decision making.
Recognized, exercised and maintained a high level of confidentiality. Acted for
administrator (e.g., responded to programmatic issues/needs of staff; leads/moni
tors
task forces; wrote and implemented departmental goals), Served as liaison betwee
n
administrator and subordinates, transmitted decisions and directives.
Scheduled appointments, hotel reservations and in/out of state travel arrangemen
ts.
Represented administrator at meetings and conferences, assumed responsibility an
d
Authority in administratoras absence, interviewed and counseled employees, emplo
yees,
Office and auxiliary functions (e.g., maintenance, security, public information,
 personnel).
Prepared monthly reports to include but not limited to the annual budget. Manag
ed
business function of administrator's office; prepared and administered budgets;
established and oversaw fiscal matters; authorized expenditures and purchases;
developed and assisted in training programs; developed and administered special
programs and projects; prepared important documents, correspondence, directives
and
publications.
Served as timekeeper to the department. Transcribed dictation (e.g. meeting minu
tes);
screened and forwarded incoming calls and in-person visitors; received and distr
ibuted
departmental mail.
Presented at the New Employee Orientation for an audience of 10-15 people throug
hout
the State of Ohio (gave the audience an overview of our department responsibilit
ies).
Made speeches and gave lectures and prepared news releases, developed and
coordinated public relations programs; researched and responded to inquiries and
complaints; furnished information and explained programs to public, legislators
and
news media; wrote reports.
Position required completion of undergraduate core program in business administr
ation,
management science or public administration; 2 years training or 2 years experie
nce in
supervisory, administrative and/or managerial position.
EDUCATION
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Marshall University, Huntington, WV
Associates Degree, Medical Secretarial Science September 1982 to May 1984
References upon Request