QU DUAN E-mail: ucqdyy@gmail.

com Phone#: (703)568-4263

JOB OBJECTIVE: Network,Telecom & Web Application System Analyst/Developer, Sy
stem QA, System Support, Configuration Change Management (US Citizen, willing t
o travel 50% and able to apply Security Clearance)
COMPETITIVE PERSONAL STRENGTH:
Creative system thinking and structure thinking; very strong analytical and trou
bleshoot skill; intensive network and telecom knowledge and customer experience
; full SDLC experience in large application; quick to learn; enjoy team work for
system/application/project that is mission-critical and too vital to fail
EXPERIENCE KEY WORDS: DNS/DNSSEC, BIND, RADIUS/DIAMETER,VOIP, WiFi/WiMax,Unix,
SIP, CDR, IPsec,IPv6/IP Management,VPN, FMC,BGP, SNMP, SOA, Web Service, SOAP,
LDAP,SQL
MAJOR WORK EXPERIENCE &COMPLISHMENT:
2002-2010 Staff Internet System Engineer, Qwest Communications International, V
irginia
Led and completed multiple mission-critical network products ( DNS Hosti
ng, Radius Accounting, VoIP, WiFi) administration systems QA/test and participat
ed the development work. Solved vital implementation issue and stabilized the DN
S zone/conf data deployment. Detected a deep hidden design flaw and bug in accou
nting CDR (Call Detail Record) processing that saved the company millions of dol
lars thereafter. Developed and supported a lines of tools for complicated telec
om and network application QA/test and system monitoring. Developed and support
ed a Project tracking web portal and an engineering document admin portal. Deve
loped and supported an intelligent client-server solution to track and terminate
illegal Internet connection that saved business customer millions of investment
.
* Intensive SDLC experience, includes support for ISP business and wholesale cus
tomer for their Dial-up, DSL, VoIP, WiFi roaming; DNS hosting, Web hosting and I
P management service.
Conducted requirement analysis, system design and development, system integratio
n, Quality Assurance and testing , production release control, configuration cha
nge, maintenance and escalation support(Applications based on major Internet app
lication protocols, include: IP, TCP/UDP, SNMP, SIP, Radius and DIAMETER, VoIP,
IPTV and SIP protocol, DNS, XML, SSL and HTTP, SOAP,XML,LDAP, xDSL, WiFi and 802
.1x.) Coordinated closely with multiple Qwest internal groups such as: Business
Market Group, Product, IP, Operation (NOC) and Data Center, assessed new vendor
s, evaluated new technologies, and tested new solutions like Integrated Mobile I
nternet Access, FMC (Fixed Mobile Convergence), VOD, SMS, etc.
* Handed on telecom products of major suppliers like CISCO (NAS server), Sonus
and ACME (Session Border Control server ), Nortel (NAS server), F5(Virtual IP R
outer), etc. Engaged direct and regular communications with Qwest business or wh
ole-sales clients (FedEx,AOL, Earth Link, MSN, United Online, etc.), vendors (iP
ass, F5, ROVA, CISCO, Sonus, ACME, Sun Microsystems) and partners (Level 3 for V
oIP, Verizon, Sprint for wireless, Direct TV for TV, Bingo for WiFi roaming), et
c.
* Provide last tier support for VoIP-Radius account traffic monitoring system ad
ministration, DNS hosting and provisioning system administration,J2EE applicatio
n server JBOSS administration.
2000-2002 System Analyst (Web-Hosting System Developer), Teligent, Inc., Virgin
ia
Designed, developed and administrated Web-hosting service system using Am
docs' IAF Solect middleware system, iPlanet's LDAP server and Sun's SMTP and POP
3 application servers. Automated the central provision and support system that
hosts thousands of business customers for their FTP, Email/POP3, DNS, HTTP, Fron
tPage, LDAP and POSIX service. Maintained direct and intensive customer contact
for solution requirement and analysis, service change, and software and service
integration and upgrade. Provided customer training.
1998-2000 Network Software Engineer, Ecutel, Inc., Virginia [Ecutel, a pioneer
of Mobile VPN with seamless integration IPsec and Mobile IP solutions]
Conducted full SDLC work starting from Mobile IP and IPsec RFCs, designed
and developed a client-server implementation of IPsec, include IKE and Securit
y Policy Database for routing and security association selection, integration wi
th Mobile agent. Worked on field testing, system and software installation and
configuration, demo and customer ( DoD, FedEx, shipping company in Japan, etc) t
raining, and post-sale system support. Administrated both in-house and customer
network infrastructure, including wireless communication devices, CDPD, Cisco a
nd F5, Firewall, DSL line, IPsec gateway etc. on NT, Linux, FreeBSD.
1994-1998 Visiting Researcher, SRI International and George Mason University, V
irginia [While taking graduate/Ph.D. courses in GMU]
Participated in several system analysis and technology management projec
ts for government like DoD, DoC, EPA, NSF, NIST, NAE and Ford Motor Company, pro
vided Science Citation Index data analysis, consulting service of Generic System
Design and Interactive Management.
SKILL & KNOWLEDGE:
Network & Telecom: RADIUS, VoIP, SIP, IPTV, FTP, Mobile IP,HTTP(s),NAT, PPP, D
HCP, L2TP, SNMP; DNS; DNSSEC, BGP, IPv6, WiFi/802.11, WiMax, Ethernet, LAN and D
SL, BIND9.x, Sun's SIMS/SMTP server, IP Management, TCP/IP in general, syslog, A
WK,SecureID, ACME SBC (SIP sever), Cisco, F5, Sylantro,NGS, FMC, Network service
SOP,MOP
Security: IPSEC,SSL/TSL, SSH, Pluggable Authentication Module (PAM), DNSSEC, SO
AP,
Secure Java RMI; Firewall, PKI and VPN knowledge in general
QA/Test Tools: Test Director/Mercury Quality Center, Bugzilla, CVS, WiKi, Gan
glia, ClearQuest, ClearCase, QTP, Web Runner, Load Runner
Programming: Java, J2EE, PL/SQL, C/C++;Unix Shell; JavaScript, HTML/XML; J2EE,
Java RMI, JSP, Java ANT; Multithread and Socket Programming ; Web Service Design
, SOAP,Struct and Hibernate; Web Logic 8, JBOSS 4.x, Tomcat, Apache, MyEclipse;
Netscape LDAP server, Amdocs' IAF Solect middle-tier application server; Solaris
10 SMF, Enterprise Service Bus (ESB), SOA, SaaS
Database: Oracle 10g, 11g; Java JDBC; LDAP v3, TOAD, iSQL* Plus, Oracle Develo
per , SQL Loader
OO Technology & Design Tool: Software Requirement Specification and Prototyping
, Rational Unified OO Design and Methodologies, UML, System Analysis & Design,
Erin, ArgoUML; Operation Research; Application Statistics, Generic System, Desi
gn, System Analysis, Structural Analysis
EDUCATION:
* Ph.D. Candidate, System Research and Analysis, George Mason University
* M.S. Computer Science, George Mason University
* M.S. Computational Fluid Mechanics, Chinese Academy of Sciences, Beijing, Ch
ina
* B.S. Computational Thermodynamics, Tsinghua University, Beijing, China ( T
U is the best science & engineering university of China, "MIT in China", with
rigor logic and mathematics training.)
MEMBERSHIP & TRAINING CERTIFICATE:
* DNS and BIND, RADIUS,LDAP,J2EE, JBOSS
* Oracle 10g OCP training ( undergoing in UNVA)
* Member, Computer Society, IEEE