Shae'Neisha K.

Johnson
P.O. Box 12105 * Marina Del Rey, CA 90295
(310) 808-9387 * sj3a59a0@westpost.net

Results-driven HR leader specializing in high-volume Employee Relations, Policy

/ Procedure Development, Strategic Analysis / Planning, Process Improvement, Ben
efits Administration, and Regulatory Compliance eager to contribute 10 years' ex
perience toward optimizing an employer's success.
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PROFILE OF QUALIFICATIONS
* Top performer who makes decisions to reflect positively on business efficiency
and team satisfaction, along with supporting quality staff recruitment that enc
ourages diversity, low turnover rates, and high levels of company loyalty.
* Integral leader who excels in policy / procedure development, training program
ming, and regulatory compliance.
* Excellent communicator who uses appropriate interpersonal relations styles and
techniques to gain acceptance of ideas or plans, including modifying personal b
ehaviors to accommodate tasks, situations, and individuals involved.
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KEY AREAS OF EXPERTISE
Employee Relations New Hire Orientations Regulatory Compliance Correspondence Dr
afting
Employee Recruitment Benefits Administration Strategic / Data Analysis Executive
-Level Relations
Training / Development Procedure Development Labor / Employment Law Business Com
munications
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CAREER HIGHLIGHTS
* Decreased workers' compensation premiums from $1.4 million to $284,000 by impl
ementing companywide safety training processes, innovative systems, and incentiv
e programs while showcasing how safety affects the bottom-line.
* Improved staff relations by implementing companywide complaint boxes to encour
age open communications between managers and employees, along with allowing expr
ession of grievances to improve overall operations.
* Enhanced team morale by organizing and managing company picnics, trips to them
e parks, and holiday parties.
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PROFESSIONAL SYNOPSIS
Employee Relations Consultant II, WORLD SAVINGS / WACHOVIA BANK / WELLS FARGO BA
NK, IRVINE, CA 2007 - 2010
* Utilized broad scope of industry knowledge and business acumen to support a We
stern Region in ensuring fair employment practices by providing objective and tr
ustworthy resources to foster organizational core values, including coaching man
agers and employees on employment, policy interpretation, and procedure applicat
ion.
* Interfaced among staff and management to effectively resolve HR-based challeng
es, along with using applicable state and federal laws regarding business polici
es, procedures, and strategic priorities to ensure seamless operations.
* Supported adjustments to new work structures, processes and requirements, and
cultures for managers and teams.
* Identified key issues, problems, and opportunities; compared data; and deliver
ed solutions-focused HR results, including developing and promoting collaborativ
e relationships to meet and / or exceed workplace goals.
Human Resources Manager, CCL TUBE, CARSON, CA 2001 - 2006
* Applied dynamic leadership talents toward providing HR and employee relations
support, including overseeing new hire / termination processes, conducting perfo
rmance and merit / bonus reviews, training management teams, handling benefits a
dministration, and developing and implementing multi-department instructional pr
ograms.
* Handled companywide open enrollment, employee surveys, and internally-sponsore
d activities and events, along with running comprehensive reports, salary data a
nalysis, and turnover statistics using ReportSmith and JDE.
* Submitted workers' compensation claims, maintained OSHA logs, and attended dep
ositions and unemployment hearings, along with partnering with safety committees
for the development of a company Safety Evacuation Plan.
Executive Assistant, RAZORFISH , LOS ANGELES, CA 2000 - 2001
* Strategically steered executive-level administrative services by managing seni
or staff calendars, handling travel arrangements, organizing meeting agendas, an
d distributing project plans with detailed updates and presentations.
* Generated monthly reports / graphs encompassing procurement, billing, service
repairs, and reimbursements.
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EDUCATION & TECHNICAL SUMMARY
B.S., Business Administration (Human Resource Management Emphasis) NEW YORK INST
ITUTE OF TECHNOLOGY
Extensive Business Management / Administration Coursework SANTA MONICA COLLEGE
Microsoft Windows 98 / 2000 * Microsoft Office Suite * Lotus Notes * Clientele *
Support Magic * HR Toolkit
Internet Applications * SAP * EMS * Clarify * FileMaker Pro * ADP * ReportSmith
* E-Time * JDE * PeopleSoft * H2