To apply service technician repair, maintenance and troubleshooting experience t
o a position with a dynamic organization and make valuable contributions to comp any objectives. SUMMARY: Over 20 years experience in electrical, electronic, and mechanical systems maint enance, missile systems maintenance, calibration and repair activities, computer and electrical systems upgrading and verification, field operations and supervi sion. Skilled in fabricating, assembling, inspecting, repairing and ordering par ts for commercial and industrial automation equipment. Proficient in determining serviceability of various electrical and electromechanical devices including co mputer systems hardware and software, controllers, input/output modules, AC/DC d rives and servomotors. Analysis of SLC/PLC operations during program verificati on. Provided technical support and assistance to quality control and engineering departments. Provided military logistical support to senior and junior staff me mbers for teleconference operations. Practiced COMSEC during all communications transmissions. Proficient in word processing, spreadsheet and database applicati ons. Secret security clearance. SOFTWARE & APPLICATIONS EXPERIENCE: MS Office 2010, 2007 BCS3 - Battle Command Sustainment Support System CPOF - Command Post Of the Future SDA - Software Development Application Java Unix Python HTML AT&T Global Network Client Contivity VPN Client BICOS KOMPOS Vantive WORK EXPERIENCE: CUSTOMER SERVICE ENGINEER - Bowe Bell & Howell, Birmingham, AL 1998 - Present Perform monthly preventive maintenance and repair activities on contract custome r mail processing systems. Provide continuous 7x24 on-call support for resident and non-resident area sites. Maintain machines at high levels of operation neces sary for high-speed, 24X7 operation. Perform regular computer system updates. Co mplete factory change orders on hardware and software. Log all work activities i nto employer database for tracking parts and activities. Maintaine regular commu nication with supervisor and area associates using all forms of telecommunicatio ns. __Currently team member where site received Service Pride Awards for 2007 and 20 08. __System Administrator for twelve computer systems needed to support daily mail processing operations. __Successfully installed, configured and verified necessary Y2K compliant comput er systems and related software. __Dismantled, reassembled and tested site contract equipment during several oper ations site relocations. __Solely accountable for 24-hour support for several years at state-of-the-art o perations facility. SECTION CHIEF, SIGNAL SUPPORT SYSTEMS SPECIALIST, Army National Guard, Birmingha m, AL 1998 - Present Voluntarily deployed to Kandahar, Afghanistan in support of Operation Enduring F reedom from October 2009 to October 2010. Supervised and performed quality assur ance measures on work completed by all missile system repair sections within the company. Ensured all repairs were properly made and documented. Determined prio rity of work for section, established daily work schedules and computed man-hour s required for work. Provided technical guidance in determining serviceability a nd disposition of faulty assemblies, subassemblies and components. Prepared repo rts on jobs completed, job dispositions and requisitioned components. __Officially recognized by the area Command Sergeant Major for outstanding perfo rmance during OEF 2010 . __Served as company Enlisted Promotion Points System (EPPS) coordinator, conduct ing counseling and reporting on promotion status for enlisted members. __Officially recognized by the Battalion Commander for outstanding performance d uring the 2004 Field Training Exercise. __Served on two-day statewide promotion board for conducting records review and status of all eligible soldiers. ELECTRICAL LEAD, INDUSTRIAL AUTOMATION - Automation Technologies Industries, Bir mingham AL 1995 - 98 Maintained lead position on electrical/electromechanical assembly team. Performe d duties of electrical foreman, insuring accuracy of schematics and blueprints i ssued to crew. Determined device and component location for up to seven technici ans and mechanics. Assembled machine pneumatics, optics, electrical, etc., to operate correctly and according to schematic and requirements. __Guided crew to meet assembly completion deadlines, ensuring machines built per formed correctly in function and within desired time-cycle constraints. __Successfully managed project electrical assembly for approximately 150 individ ual machines. __Was instrumental in establishing a perfect crew safety record for work related injuries with zero incidents. __Instructed college level electronics courses to co-workers and customers seeki ng continued education certificates. EDUCATION & TRAINING: Central Texas College - Killeen, TX University Of Alabama at Birmingham - Birmingham, AL Jacksonville State University - Jacksonville, AL {62 credit hours towards a degree in Computer Science - Software Engineering} CERTIFICATES: Certificate, DOD Information Assurance Security Officer Certification Course - U .S. Army Certificate, DOD Information Assurance Awareness Course - U.S. Army Certificate, DOD Antiterrorism Level I Training Course - U.S. Army Certificate, DOD HAZMAT Course - U.S. Army Certificate, Army Accident Avoidance Course - U.S. Army Certificate, 310 Cutter Course - Bowe Bell & Howell Certificate, Marathon Course - Bowe Bell & Howell Certificate, Input Channel Course - Bowe Bell & Howell Certificate, AUI/DCS Course - Bowe Bell & Howell Certificate, BH 4000 Course - Bowe Bell & Howell Certificate, Computer Literacy Course - U.S. Army Certificate, Combat Lifesaver Course - U.S. Army Certificate, Jetstar 3000 Course - Bell & Howell Certificate, Cutter/AIM Course - Bell & Howell Certificate, MS 500 Basic - Bell & Howell Certificate, Basic Non-Commissioned Officer Course - U.S. Army Certificate, Primary Leadership Development Course - U.S. Army Certificate, Parachute Rigger Course - U.S. Army Quartermaster School Certificate, TOW/Dragon Repair Course - U.S. Army Ordinance Missile & Munitions School [Honor Graduate] SALARY HISTORY: 1998 - Present $24,900 - $40,200 1995 - 1998 $17,600 - $20,800 REFERENCES AVAILABLE UPON REQUEST