Matthew D Blair

7440 Schneider ~ Manchester, MI 48158

734-972-0443
mbedeeb6@westpost.net

OBJECTIVE
To work in an environment where I can continue to use and develop my knowledge w
ithin the area of Information Technology to exceed all expectations of my employ
er.

OVERVIEW OF QUALIFICATIONS
* Accomplished and Goal-Orientated
* Excellent troubleshooting and technical support abilities
* Active Directory Management
* Company Wide Backup Solution Management
* Experienced in Workstation Rollouts and Operating System Imaging
* Experienced in Centralized Server Management
* Productivity Improvement
CERTIFICATIONS
* MCSA Server 2003- Microsoft Certified System Administrator
* MCP- Microsoft Certified Professional
* MCTS- Windows 7 Configuring
* MCDST- Microsoft Certified Desktop Support Technician
* Comp Tia A+ IT Technician
* EC-Council Security 5 Certified
* Certified Help Desk Analyst
* Certified Customer Service Specialist
TECHNOLOGY
SOFTWARE:
* Microsoft Active Directory 2000 Mixed Mode
* Microsoft Exchange 2003
* DHCP Scope Configurations
* DNS Forwarding Configurations
* Symantec Backup Exec 11/12D
* Black Berry Enterprise Manager 4.1
* Windows Update Services 2.0/3.0
* Internet Information Systems 5.0/6.0
* Ghost Solutions Suite
* Microsoft Office 2000/2003/2007
* Microsoft Virtual Machine Test Environments
* VMware ESX Technology
* Low level scripting Batch
* Oracle Autovue 19.3
* New Account Setups/Separated User Processing Procedures
* NTFS Permissions/Folder Structure Sharing
OPERATING SYSTEMS:
* Windows 95/98
* Windows NT
* Windows 2000 Professional
* Windows XP Professional
* Windows Vista
* Windows Server 2000 Standard/Enterprise
* Windows Server 2003 Standard/Enterprise
* Windows Server 2008 Standard/Enterprise

EMPLOYMENT HISTORY
Dell Services. Plano, Texas Oct 1, 20
09 ~ Present
MKS Instruments- Andover, MA (Virtual)
System Administrator Intel Analyst
- Microsoft Active Directory Management- Server 2003 Native Mode
- Group Policy creation and deployment
- OU Management
- Software distribution
- DNS Management/Troubleshooting
- User account creations
- Security group creations
- Distribution group creations
- DHCP management/configuration/troubleshooting
- Terminal Services Management
- Symantec Backup solution management (V12/12.5)
- Off Site Storage Task Lead
- File Server/Print Server management
- FTP site setup (IIS Front)
- File Server Security/Sharing Permissions Organization

Dell Services Plano, Texas June 6

, 2008 ~ Oct 1, 2009
Key Plastics Project- Northville, MI
System Administrator Intel Analyst
* Active Directory/Group Policy Management within a Microsoft mixed mode AD envi
ronment. File/Printer server management (mix mode Win servers 2000/2003). Micros
oft Exchange 2003 management (400 mailboxes). Windows Update Services management
3.0 management (testing and applying patches through client side targeting). Bl
ackberry Enterprise Server management (30 Users). Server upgrades/rebuilds using
multiple RAID configurations. VMware administration (6 Servers) connected to a
fiber SAN. Terminal server management. Companywide backup/restoration specialist
using Symantec Backup exec 11/12D. Conduct system analysis, process change man
agement and development for possible improvements of operating system software.
Disaster Recovery Specialist (planning, testing and implementing). Provide tech
nical assistance for system users on system functions and in their use including
application of system features.

Dell Services Plano, Texas

June 2007 ~ June 2008
Key Plastics Project- Northville, MI
Desk Side Support Technician/Anti Virus Administrator
* Service desk tickets, desk side support: hardware repair install and configure
software, Maintain Key Plastics IT asset inventory (desktops, laptops, printers
), Responsible for creation and maintenance of desktop and lap top images, Corpo
rate & Plymouth phone system administration, Lead Blackberry support, Ant-Virus
Administrator- access, test, and deploy all AV updates, and Secondary Backup Adm
inistrator for companywide Backup solution. Windows 2000, Windows XP, Windows Vi
sta, Windows Server 2000, Windows server 2003, Symantec Norton Ghost, ISA, and E
Policy Orchestrator.
Global Resources Ltd. Lincoln, New Jersey
May 2007 ~ June 2007
Chase Bank Project- Metro Detroit Area
Desk Side Support Technician/PC Technician
* Disconnecting existing peripherals from IBM X41 workstations. Remove existing
IBM X41 workstations (PC, keyboard and mouse). Install new HP workstations (PC,
flat screen monitor, sound bar, power strip, keyboard and mouse). Connect existi
ng peripherals to the new HP workstation. Neatly bundle all workstation cables.
Image the workstation using the standard imaging process (PXE boot workstation t
o download image from local file server). Perform workstation validation to ensu
re proper operation. After physical removal from each workspace, the existing IB
M X41 Workstation, the following is performed: Hard drives are wiped, using our
provided software and documentation. Any workstations that do not successfully c
omplete the disk wipe process has their hard drives physically removed from the
PC and are returned to our customer using the process outlined within the provid
ed documentation. Move all of the old workstations, keyboards, and mice to an ar
ea designated by the banking center personnel for pickup by the customer's dispo
sal vendor.
The Dahlmann Campus Inn Ann Arbor, Michigan November 2006 ~ March 2007
Valet/IT Support
* Computer support to guests including hotel: wireless and DSL networking suppor
t -Pinging wireless connections-Trace routing IP addresses-Changing TCP/IP setti
ngs-Outlook settings- Resolution of laser and dot matrix printer issues. Windows
XP/2000 operating system troubleshooting. Parking and valet services to guests.

EDUCATION
New Horizons Computer Learning Center ~ Livonia, Michigan
February 2007
During my time involved in the Information Technology Program at New Horizons I
obtained the following certifications. - A+ - MCP - MCDST - EC-Council Security
5 - HDA - CSS
Eastern Michigan University ~ Ypsilanti, Michigan
March 2006
Major: Computer Information Systems
Minor: Business Management
Degree: Still Pursuing
Davenport University ~ Grand Rapids, MI
March 2005
Major: Computer Information Systems
Degree: Still Pursuing
REFERENCES
David Skelton
Dell Perot Systems Inc.
Client Executive
412-716-3334
David.Skelton@ps.net
Kevin Doyle
Key Plastics LLC.
Chief Information Officer
248-449-4193
Kdoyle@keyplastics.com