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margin-bottom: 0in; } JANET L. IRWIN

LAS CRUCES, NM 88011 C: 575.915.7812

jif50264@westpost.net
HUMAN RESOURCES GENERAL OPERATIONS
Broad-ranging background in all aspects of human resources, with
particular expertise in training and development. Very motivated
"people person" who fosters clear communication and teamwork, Strong
belief in the power of employee development to ensure a loyal and
productive work force.

AREAS OF EXPERTISE

_BUSINESS LEADERSHIP_
Accounting Operations
Operations Management
Quality Assurance
Conflict Resolution
Policy Development
Strategic Planning
 Customer Service
Process Improvements
Technical Support
Inventory Management
Public Relations
Vendor Relations

_HUMAN RESOURCES LEADERSHIP_

Employee Assessments
OSHA / Regulatory
Compliance Staff
Management
Hiring & Recruitment
Personality Testing
Team Leadership
Labor Relations
Scheduling
Training 2010_
Provided technical support for inbound calls, and consistently met
required metric times. Promoted into Human Resources Department.
Processed daily applications, scheduled applicants for Job Previews,
and communicated test results. Ensured quotas were met for daily
Job Preview Classes.

Academic Sabbatical 2000 a" 2006

Glenn's Welding & Manufacturing, Lynnwood, WA
1971 a" 2000 Metal fabrication for large
building projects and mass production of metal parts. 47 employees.
_MANAGING PARTNER & OWNER_
Played key executive role for guiding a profitable multi-million
dollar company to grow and change during different economic times.
Handled both strategic planning and operations management, with focus
on all aspects of human resources, staff training, and customer
relations.
EDUCATION Telephone Etiquette
Customer Service including De-escalating Problems
Accounts Payable Dale Carnegie classes
Microsoft: Word, Excel, PowerPoint; Quicken Pro