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Mary C Franklyn Phone: (h)954-

2765 SW 83rd Avenue (c)917-881-4762 Miramar, florida 33025

To Prospective Employers
Dear Sir/Madame
I have provided my resume below to provide a summary of my qualifications and ba
ckground for your review.
Throughout my career, I have maintained the highest performance standards within
a diverse range of administrative functions, which is clearly illustrated by my
past successes. In my last position as a Human Resource Assistant, I also strea
mlined operations and reduced costs by consolidating operations and negotiating
competitive rates with service and product providers. Additionally, while servin
g as Assistant Manager for Modell's Sporting Goods, I facilitated the implementa
tion of many promotion strategies that significantly increased both the company'
s profile and profits.
Further qualifications I offer include the following:
* Successful track record supporting the efforts of executive-level staff, inclu
ding General Manager and senior company officials.
* Strong background in all aspects of office management, from scheduling meeting
s to overseeing budget and accounting functions.
* Demonstrated capacity to develop and maintain comprehensive administrative pro
cesses that improve the efficiency of day-to-day operations.
Currently, I am seeking an association with a company that can benefit from my e
xpertise as a Human Resource Assistant with excellent organizational and communi
cation skills, an outstanding work ethic, and the ability to work equally well i
n both team-oriented and self-directed environments.
I hold a Bachelor's Degree in Business Management and an Associate Degree in App
lied Science, Marketing Management and Sales, and at this present time, I am eag
erly seeking employment in any available position that can allow me to utilize m
y past job experience and academic background. I have enclosed my resume to prov
ide a summary of my qualifications and background for your review.
I would welcome an opportunity to meet with you to discuss my qualifications and
candidacy in further detail. Thank you for your time and consideration.
Yours Truly,

Mary Franklyn


To obtain a position in a well established organization that will enable me to u
tilize my strong organizational, analytical, human resource and customer service
Professional Experience

May 2006 - July 2008 Modell's Sporting Goods N

ew York, NY
* Human Resource Assistant
* Helped to build organizational effectiveness and capability through world clas
s change leadership practices and employee relation strategies, which enabled th
e company to attain its business objectives and build employee commitment.
* Provided coaching and guidance, which also included conflict resolution.
* Maintained I-9s and W-4s.
* Ensured employee benefit paperwork were completed and filed.
* Conducted New Hire Orientation.
* Lead and insured that diversity initiatives were realized.
* Ensured full compliance of HR initiatives (staffing, people processes, compens
ation, employee relations and organizational development) to drive growth initia
* Ensured Company and Human Resource policies and procedures were executed with
* Drove recruitment, selection and succession planning strategies by creating a
pipeline of talent.

December 2001 - May 2006

New York, NY
* Assistant Manager
* Trained, coached, orientated and developed associates in order to increase sal
* Established a mentoring relationship with department managers.
* Worked with department managers to ensure completion of learning and performan
ce checklists, videos and quizzes.
* Managed and supervised approximately 40 workers.
* Supervised budgeting and payroll processing.
* Monitored the competition and continuously developed strategies which focused
on gaining the competitive advantage.
* Delegated responsibilities and worked with associates on all store projects.
* Utilized all reports to drive and promote business success.
* Adhered to all company merchandising standards.
* Implemented all policies and progressive disciplinary procedures.
* Created incentive programs.

April 1996- December 2001

New York, NY
* Receiving Supervisor
* Responsible for the daily management of in-store activities.
* Responsible for reorders and weekly inventory reports.
* Analyzed and resolved various inventory discrepancies.
* Inspected/returned damaged merchandise to warehouse or vendors.
* Handled merchandise returns to vendors via UPS/RPS.
* Accurately entered store transfers into store database.
* Assisted store accountant with accounts payable.
* Educated potential clients/customers about the company and its products in ord
er to promote sales
* Conducted research, gathered, maintained and analyzed market/sales data.
* Developed and implemented sale strategies to achieve set targets.

March 1992 - April 1996

New York, NY
* Store Associate
* Greeted and approached customers promptly to determine type and quality of mer
chandise desired.
* Displayed merchandise and suggested selections that met customer needs, and em
phasized the merchandise selling points and provided product knowledge.
* Maintained product knowledge and awareness by attending seminars and training
classes and by reading product literature.
* Processed transactions on Point of Sale terminals following the prescribed pro
* Participated in the creation of promotional programs.

* Undergraduate Degree
The City University of New York Cuny Baccalaureate Program
Bachelor of Science Degree in Business Management and International
Marketing (Double Major) Graduated: June 2006
* Associate Degree
New York City Technical College Brooklyn, NY
Associate Degree in Applied Science, Marketing Management and Sales Graduated
: March 2005
* Dean's List 2006

Professional Affiliation
* Member of the Society for Human Resource Management (SHRM)
* Alumni of New York City Technical College

Specialized Skills and Knowledge

* Completed the SHRM program in January 2008.
* Considerable experience and proficiency in the use of Microsoft suite includin
g: Word, Excel, Access and Power Point.
* Possess strong leadership skills, strategic thinker, team builder and able to
deal with new issues without precedents and make effective recommendations quick
* Able to develop relationships with a diversified group of people.
* Excellent communication and interpersonal skills, strong client/customer servi
ce skills.
* Excellent time management and organizational skills, detail oriented.
* English - Excellent
* Other language : Spanish (Level - Intermediate)

Available upon request