Cell 510-552-7263 tdf62784@westpost.net Thanh Dinh Objective Summary of qualifications Seeking a challenging position in development team. Knowledge of networking technology V ISDN, Modem, Ethernet, FDDI, Token Ring, ATM, HIPPI, Fibre Channel Intimate with hubs, routers, gateways, switches, terminal servers, bridges, SGI and Sun work stations, Dialup server, mail server-clients, DHCP/NAT server-cli ents, DNS server-clients, NIS server-clients Knowledge of DDR for Remote Access in a Dial environment, PPP, PPPoE and PPPoA for DSL Aggregation, Frame Relay, X.25, AAA RADIUS and TACACS, VPDN L2TP/L2F pro tocols, L2VPN ATOM, IPSEC and L2TPv3, MPLS Strong experience in UNIX, Sun 4.xx, Solaris, IRIX, DOS, Windows 95, Windows NT , Cisco IOS Knowledge of Tcl, C, Bourne Shell, C-Shell, Korn Shell, HTML, CGI-bin, Basic, F ORTRAN, Pascal, Assembly, Perl, Sed, Awk. Course taken ICRC, ACRC, BCRAN, Multi-layer switching, QOS, ENA architecture, S ONET, VoIP, MPLS Design, implement and support test networks and test automation Experience with L2 and L3 Cisco network configurations on routers/switches Experience with L2 tunneling/VPN, VLAN, ACL (access control list), QOS (quality of service), and High Availability Employment May 2000 V September 2009 Cisco Systems, Inc. San Jose, CA IOS Development Test Engineer (Software Engineer) Lead in New Feature testing projects for Cisco IOS Design and execute black box testing for New Features in Cisco IOS and Cisco IO S Licensing Review and resolve ambiguities found with the New Feature Specifications and Pr oducts Requirements Documentation Create and implement New Feature Test Plans Build and maintain New Feature Testbeds Develop and verify New Feature Configurations File bugs found and help development engineers to resolve problems found Develop automation scripts for the development verifications testing and for t he automation regression factory Support the field with getting the New Feature implemented March 1999 V April 2000 Cisco Systems, Inc. San Jose, CA Manufacturing Test Development Engineer Design test processes, create test procedure, and develop script for manufactur ing test automation. Feedback Software/Hardware failures to design team. Responsible for Cat8500 layer 2, layer3 ATM platform diagnostic coverage and is olation. Define manufacturing test requirement for ENA. Experienced with test equipments such as Ixia and Spirent. 1993 - 1999 Silicon Graphics, Inc. Mountain View, CA Member of the Technical Staff / Manufacturing Engineer Designs, installs and integrates TCP/IP networks with existing systems. Serves as System/Network Administrator including the installation of operating systems, debugging and configuring mail-server clients, DNS and NIS server-clients, hubs , routers, gateways, switches, terminal servers and bridges. Design test processes, create test procedure, write test scripts, manage repair networks for Ethernet, FDDI, Token Ring, ATM OC3, HIPPI, Fibre Channel, ISDN, g raphics subsystems, CPU, memory, I/O, peripherals including, RAIDs and OEM third -party option products. Develop, implements web-based applications, installs web servers, and automate operation system / diagnostic software download. Established full repair capabilities for all product lines and reduced FRU (Fie ld Replaceable Units) DOA rate from 8% to less than 1% through intensive trainin g of technicians and a focus on exceptional customer service. 1992 - 1993 Comptronix San Jose, CA Manufacturing engineer Designed, installed, configured, and debugged complex network, hardware and sof tware operating systems to support production of major corporations throughout t he Greater Bay Area. Supervised five technicians and assured rapid problem identification and resolu tion to support corporate goals of exceptional customer service. Worked closed with customers to identify needs and develop solutions to complex engineering problems. 1990 - 1992 Solectron Milpitas, CA Program Manager Installed, maintained, and troubleshoot SUN OS, TCP/IP networking systems, and tested/repaired electronic and electrical systems and products. Created/updated manufacturing and test processes to improve operations. Prepared quotations for repair and maintenance contracts with major corporation s. Administered contracts as they were awarded. Developed, presented and achieve d a System Administration contract with SUN. Worked closely with customers to define and resolve system problems. Began with Solectron as an Engineering Technician, rapidly promoted to Manufact uring Engineer and ultimately Program Manager supervising 15 others and overseei ng complex projects. Education 1985 - 1989 Santa Clara University Santa Clara, CA Bachelor of Science in electrical engineering 1996 - 1997 National University Santa Clara, CA Master of Science in telecommunication management References Available upon request.