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Mr.

Daniel C Clynick
3800 N.6th Ave, Apt.120
Phoenix, AZ 85013
Home Phone: 602-299-8728 E-mail:
Retail Operations / Manager
Enjoy formulating & implementing methods and strategies to meet objectives and g
oals
PROFILE: Detail oriented, self motivated Store Level Manager with over 7 years o
f experience in sales and retail management. Leads by example and is always comm
itted to setting a positive, upbeat environment.
AREAS OF EXPERTISE / HIGHLIGHTS OF QUALIFICATIONS
Retail Operations
Strategic Planning
Retail Management
Forecasting
Marketing / Merchandising
Systems Implementing
Scheduling
Team player and leader
Role Modeling
Performance Evaluating
Sales Analysis
Quality Control
SELECTED ACHIEVEMENTS
Retail Operations / Sales Analysis / Scheduling: Managed a department of 7 emplo
yees to provide grocery delivery services which covered the entire greater Phoen
ix area. Developed a scheduling strategy to ensure that all customers were able
to receive deliveries in a flexible and timely manner. Result: Became the #1 Saf
eway.com store in the state of Arizona for grocery delivery sales.
Role Modeling / Marketing Merchandising / Team Leader: Developed a "Customer Com
es First" attitude for co-workers of Shanti Second Chances Store and often role
modeled my sales skills for staff. Created a positive working environment with m
y peers which put more emphasis on always keeping the customer happy and satisfi
ed. Result: Increased sales and customer satisfaction.
Quality Control / Performance Evaluations: Engaged in crisis in-house supervisor
y duties for a department of 12 employees overseeing operations in Maricopa Coun
ty. Assessed and evaluated all documentation that was completed by the departmen
t to ensure quality. Maintained and regularly updated a very large filing system
for confidential reports and documents.
Leader / Scheduling / Strategic Planning: Case managed a caseload of 40 high pro
file developmentally disabled and seriously mentally ill clients. Met with all c
lients and responsible staff monthly to establish, implement and review individu
al service plans. Created a close working relationship between DES/DDD and the A
rizona State Hospital.
Leader / Scheduling / Strategic Planning: Developed treatment and service plans
for each client after identifying funding for services. Case managed a caseload
of 30 seriously mentally ill clients who were in need of appropriate services. R
esult: Made a positive impact on the lives and functioning level of the clients
that were assigned to my caseload.
TECHNICAL APPLICATIONS
Excel, Microsoft Word, Adobe Photoshop
EDUCATION
Bachelors Degree Criminal Justice - Saginaw Valley State University
3800 N.6th Ave, Apt.120
Phoenix, AZ 85013
Home Phone: 602-299-8728 E-mail:
PROFESSIONAL EXPERIENCE
Safeway, Inc.
Phoenix, AZ
2005 - 2010
Safeway.com Manager
* Managed the Safeway.com department which provided for grocery ordering and del
ivery for the entire greater Phoenix area.
* Oversaw all operations and transactions of the department.
* Supervised 6 employees, providing them with direction and goals to set on a da
ily basis.
* Utilized appropriate written and verbal feedback to ensure that they clearly
understood expectations and had the necessary tools to succeed.
* Communicated with customers, as needed, on a daily basis.
* Worked as a "hands-on" manager with my staff to ensure that all work was comp
leted in a thorough and timely manner.
Shanti 2nd Chances Store
Phoenix, AZ
2003 - 2005
Sales Representative
* Acted as a customer service and sales representative for a 2nd hand furniture
store.
* Job responsibilities included sales, marketing, scheduling and customer servic
e.
* Developed a "customer comes first" attitude with my co-workers and often role
modeled my sales skills to them.
* Created a positive working environment with my peers which put more emphasis o
n always keeping the customer happy and satisfied.
Terros, Inc.
Phoenix, AZ
1999 - 2002
Crisis Operations Specialist
* Engaged in crisis in-house supervisory duties for a department of 12-16 employ
ees to ensure the smooth functioning of the department.
* Directed all crisis staff scheduling, reviewing all documentation to ensure qu
ality, maintaining equipment and assisting with administrative reports and activ
ities.
* Maintained and regularly updated a very large filing system for confidential r
eports and documents. Worked as a mobile crisis counselor during the first two y
ears.
ATC Healthcare
Phoenix, AZ
1998 - 1999
Psychiatric Technician
* Assigned to work 1:1 with patients in various valley hospitals and treatment c
enters who were often suicidal and/or behaviorally challenged.
* Often created a rewarding situation or set of situations for those I was worki
ng with by providing positive feedback for what they were doing right and used s
everal problem solving strategies to address what they still needed to change.
* Successfully assisted many patients with staying "safe" and having a positive
outlook towards life. Documented all of my interactions with them daily.
3800 N.6th Ave, Apt.120
Phoenix, AZ 85013
Home Phone: 602-299-8728 E-mail:
ComCare
Phoenix, AZ
1997 - 1998
Case Manager
* Case managed a caseload of 30 seriously mentally ill clients who were in need
of appropriate services.
* Developed treatment and service plans for each client after identifying adequa
te funding for services. Acted as a client advocate and coordinated discharge pl
ans for follow up services.
* Met with each of my clients monthly and made a positive impact on the lives an
d functioning level of the clients that were on my caseload.
State of Arizona DES/DDD
Phoenix, AZ
1996 - 1997
Human Service Specialist II
* Performed case management related duties on a specialized behavioral health un
it for developmentally disabled individuals who were dually diagnosed with SMI,
managing a caseload of 40 high profile clients.
* Acted as State of Arizona psychiatric liaison between DES/DDD and the Arizona
State Hospital. Met with all clients and responsible staff monthly to establish,
implement and review individual service plans.
* Responsible for coordinating the discharge planning process and following up o
n outcomes.
Professional Nursing Services
Phoenix, AZ
1995 - 1996
Psychiatric Technician
* Assigned to work 1:1 with patients in various valley hospitals and treatment c
enters who were often suicidal and/or behaviorally challenged.
* Often created a rewarding situation or set of situations for those I was worki
ng with by providing positive feedback for what they were doing right and used s
everal problem solving strategies to address what they still needed to change.
* Successfully assisted many patients with staying "safe" and having a positive
outlook towards life. Documented all of my interactions with them daily.
Toby House, Inc.
Phoenix, AZ
1991 - 1995
Counselor I
* Provided both group and individual counseling on a daily basis for SMI adults
in a residentially based group home.
* Addressed treatment plan goals and objectives regularly in counseling and on a
ctivities I would accompany them on throughout the community.
* Created a therapeutically balanced living environment for the population of pe
ople that I was working with.
Boysville Of Michigan, Inc.
Saginaw, MI
1989 - 1991
Treatment Specialist IV
* Provided direction and counseling for juvenile delinquents in a 24-hour reside
ntially based group home.
* Utilized a positive peer culture treatment strategy to address and deal with p
roblems as they raised.
* Successfully taught the group how to effectively address and deal with problem
s as they arose and how to come across positive outcomes.
3800 N.6th Ave, Apt.120
Phoenix, AZ 85013
Home Phone: 602-299-8728 E-mail:
PROFESSIONAL REFERENCES
NAME
TITLE
ORGANIZATION
PHONE
Tim Haney
Mental Health Counselor
Crisis Preparation and Recovery
602-754-0234
Donald Bachand
Professor of Criminal Justice
Saginaw Valley State University
Joe Simms
Store Manager
Safeway, Inc.
623-910-1660
PERSONAL REFERENCES
NAME
TITLE
ORGANIZATION
PHONE
Tim Haney
Mental Health Counselor
Crisis Preparation and Recovery
602-754-0234
Donald Clynick
Retired (Father)
Family
480-510-4569
Heidi Clynick
Bakery worker/Wife
Safeway, Inc.
602-643-9432