KAY INTERNATIONAL LIMITED

QUALITY SYSTEM PROCEDURE DOC. NO.:- 02-01

REV. NO.:- 02
QUALITY PLANNING (5.4.2) DATED :-01.07.2001
PAGE :-1 OF 4
APPROVED BY:- ISSUED BY :-
DATE :- DATE :-

1.0 PURPOSE

To plan the activities required for providing quality products to satisfy the
customers.

2.0 SCOPE

All activities starting from understanding customer’s requirements to supply the

products that meet those requirements and provide servicing of the products as
agreed with the customer.

3.0 DEFINITIONS

MR = Management Representative
QC = Quality Control
HOD = Head of the Department

4.0 RESPONSIBILITY

4.1 Concerned Deptt. Heads / Sectional Heads are responsible for adhering to the
systems requirements in their areas of activity.

4.2 Specific responsiblities for individual activities are given under description.

5.0 DESCRIPTION

S.No. Activity Responsibility Ref. Doc.

5.1 Understand the requirement of customer Head 03-01

and check our capacity to meet those (Marketing)
requirements. Review the order/contract
for completeness.

5.2 Where required carry out designing of Head 04-01

Of product as required, review, verify (Design)
And validate the design.
 KAY INTERNATIONAL LIMITED
QUALITY SYSTEM PROCEDURE DOC. NO.:- 02-01
REV. NO.:- 02
QUALITY PLANNING (5.4.2) DATED :-01.07.2001
PAGE :-2 OF 4
APPROVED BY:- ISSUED BY :-
DATE :- DATE :-

S.No. Activity Responsibility Ref. Doc.

5.3 Prepare a Quality Plan where MR 05-01

Required and have control over 05-02
Issue of the documents. 05-03

5.4 Procure material /components, Head 06-01

From approved vendors to (Purchase) 06-02
Receive consistent quality of 06-03
Material and components.

5.5 Handle the products received Head (Mktg.)/ 07-01

From customer properly for Head (Stores)/
Incorporation into the supplies. Head (Production)
Ensure that customer supplied
Products are not damaged during
Storage.

5.6 Receive , store and issue the Head (Stores) 15-01

material required for production.
Maintain a system for preventing
damage/ deteroriation of the
material during storage.

5.7 Test / verify the quality of received Head (Q.C.) 10-01

materials / components.

5.8 Ensure calibration of instrument - do - 11-01

for accuracy of measurements.

5.9 Plan and control the production Head (Production) 09-01

process for ensuring consistency to
in the quality of products. 09-05

5.10 carry out in-process and final Head (Q.C.) 10-02

inspection of the products as 10-03
per inspection plans.
 KAY INTERNATIONAL LIMITED
QUALITY SYSTEM PROCEDURE DOC. NO.:- 02-01
REV. NO.:- 02
QUALITY PLANNING (5.4.2) DATED :-01.07.2001
PAGE :-3 OF 4
APPROVED BY:- ISSUED BY :-
DATE :- DATE :-

S.No. Activity Responsibility Ref. Doc.

5.11 Have a method for identification Concerned 08-01

of products at various stages. HODs

5.12 Identify the stages for inspection - do - 12-01

and testing and have a method
for identifying the status of
inspection and testing.

5.13 Provide proper packing of products Head(PPC)/ 15-02

and dispatch it,so that it reaches Incharge
the customer in safe condition (Despatch)
and within agreed time frame.

5.14 Provide necessary commissioning Head(Marketing) 19-01

of the products, after installation
wherever as agreed with the
Customer for functioning of the
products upto customer’s satisfaction.

5.15 Ensure that only conforming product Concerned HODs 13-01

is passed on to the next stage/customer
and have a procedure for disposition of
non-conforming products.

5.16 Take necessary corrective/preventive - do - 14-01

actions to avoid recurrence of non-
conformities observed/ likely to occur.

5.17 Handle properly all complaints received Head (Marketing) 14-02

from customers and resolve to the
satisfaction of customer.
 KAY INTERNATIONAL LIMITED
QUALITY SYSTEM PROCEDURE DOC. NO.:- 07-01
REV. NO.:- 02
QUALITY PLANNING (5.4.2) DATED :-01.07.2001
PAGE :-4 OF 4
APPROVED BY:- ISSUED BY :-
DATE :- DATE :-

S.No. Activity Responsibility Ref. Doc.

5.18 Maintain records to demonstrate Concerned HODs 16-01

the implementation of Quality
Management System.

5.19 Maintain the implementation of Concerned HODs 01-01

Quality Management System. 17-01

5.20 Provide requisite training to Head (Personnel) 18-01

identify personnel and ensure
their job assignement based on
training and experience.

5.21 Identify and apply statistical Head (Q.C.) 20-01

techniques for monitoring
process capability and improve-
-ment process.

6.0 REFERENCE

All Quality Management System

Procedures.