Carol A.

Braden
51 Lebanon Road
Bethany, CT
203-393-3893
203-592-6166
cbf7b73e@westpost.net

Profile
Highly motivated, versatile, and seasoned hands-on Oracle DBA and SAN Manager/Di
rector with 22 years of full life-cycle systems experience including 13 years of
experience as a production Oracle DBA. This Oracle professional has significant
experience and demonstrated accomplishments in storage and database administrat
ion, data modeling, business analysis, and project management Strengths range
from possessing the ability to jump into the fire and resolve Oracle database te
chnical issues quickly and effectively to strong team building, mentoring, and d
irect management and negotiation talents while delivering high quality results.

Technologies

Databases Direct experience managing Oracle 7, 8, 8i, 9i and 10G, Oracle 9i-10gR
2 RAC with both Veritas Clustered File Systems and Linux Logical Volume Manager
and ASM.
Indirect experience via managing staff supporting Microsoft SQLServer, MySQL and
DB2 on AS400
Oracle Tools Standard Oracle toolset: RMAN, ASM, OEM, Statspack, Data Pump, Impo
rt/export, SQL*Net configuration, Confio Ignite
Operating Systems Microsoft Windows, Solaris, RedHat Linux, HP-UX, Open VMS
Languages SQL, PL/SQL, SQL*Plus, UNIX scripting, DCL
Applications
Storage Systems/Tools Informatica, Brio, Actuate, Cognos, Lawson Financials, Hyp
erion Financials, Remedy, SharePoint
3PAR, EMC Clariion, Onaro SanScreen, Brocade
Backup Products Legato Networker, Symantec NetBackup, RedGate

Core Competencies

a Demonstrated leadership, effective management and negotiation skills across al

l levels of IT and Business communities
a Full understanding of Sarbanes-Oxley and PCI controls and security compliance
and implications in a database environment
a Effective application of Backup and Recovery best practices across structured
database and non-structured user/application data with demonstrated successful D
isaster Recovery exercises at SunGard
a Excellent negotiation and team building skills to create win/win situations
a Ability to effectively communicate with business client and technology audienc
es to exert influence towards a successful positive outcome
a Ability to be a hands-on senior DBA in a variety of circumstances; routine, cr
eative solutions, and high stress 24X7 support situations.

Experience
Affinion Group 1987 a" February 2009
Formerly known as: Trilegiant Corporation/Cendant/Netmarket Group/CUC Internatio
nal
$1.8 billion Company specializing in affinity marketing programs
Performed as a hands-on DBA and managed a System and Development DBA team of 10
specializing in Oracle, MS SQLServer, MySQL and DB2 technologies that support ov
er 30 production databases (over 60 TB of data) for our large corporate systems,
a data warehouse and multiple legacy systems. In addition, managed a team of
4 storage professionals supporting the backup, recovery and storage management o
f corporate systems across several sites in North America totaling approximately
130TB and growing. In addition to managing the team, I also acted as an indivi
dual contributor in storage allocation, performance tuning, capacity planning an
d hardware acquisition and implementation.
Director Data Management (March 2004 a" February 2009)
Accomplishments include:
a Implemented NetApp Decru FC and SCSI encryption appliances across the enterpri
se to encrypt data-at-rest as well as tape backups, enabling the organization to
meet a very aggressive PCI compliance objective.
a Garnered approximately $98,000 in maintenance savings via the championing of t
he implementation of 3PAR technology and consolidation of older EMC storage arra
y technology
a Championed the implementation of Onaro SANScreen product for excellence in SAN
performance and capacity management
a As an individual contributor, I designed, developed and implemented an Oracle
data model and using my Oracle and Unix scripting abilities, married data gather
ed from the Storage Area Network Management infrastructure into an Oracle databa
se creating the ability to capture historical storage growth data for trend and
storage management analysis. This tool was invaluable in showing which areas of
the organization had greatest growth in storage, and also where waste and recla
mation and thus savings could be garnered.
a Evaluated Confio Ignite Oracle performance measurement and tuning tool and neg
otiated favorable enterprise licensing terms enabling the organization to utiliz
e the tool anywhere and wherever needed. Resulted in hours and days of DBA time
saved in resolving performance issues. In addition, I used this database tool
along with the Onaro SAN Screen product when senior level performance tuning and
root cause analysis were required where both Database and Storage technical kno
wledge were necessary to resolve complex production issues.
a Served as final escalation for 7x24 Oracle DBA on call support. Filled in, as
required, to relieve staff.
a Designed and developed unique solutions to growing SOX and PCI compliance audi
ting demands in a production database environment involving financial systems an
d members PII data.
a Participated in and directed application and system infrastructure design deci
sions which had long-term financial and technical implications. For example, de
termination of encryption solutions, Data Warehouse partition design to satisfy
both long term business needs and a reasonable backup and recovery strategy.
a Participated in and reviewed Data Warehouse partition redesign strategy and im
plementation scripts in order to effect the conversion of range partitioned data
to hash partitioning for performance improvements in an 8+TB Data Warehouse.
a Served in a senior DBA capacity for complex tuning issues involving both stora
ge and database performance problems. Involved in root cause analysis for compl
ex Oracle RAC issues on 9i/Veritas/Red Hat Linux and 10G RAC as well as redesign
of indexing strategy for an 8+TB Data Warehouse.
a Provided direction, design and hands-on troubleshooting and database administr
ation for a 10g RAC implementation with ASM on Red Hat Linux. Design decisions
included network hardware and IP configuration regarding public and private netw
ork interfaces as well as determining conversion approach and detailed implement
ation plan for an 8+TB Data Warehouse from 9i RAC to 10g with only 4 hours of al
lowable downtime.

Manager a" Oracle Database Administration (October 1999 a" March 2004)
a Proactively managed and administered 80 database instances, totaling 10 teraby
tes, across development, staging and production platforms on multiple versions o
f Open VMS and Unix.
a Led the DBA activities for high profile client and SOX audits and implemented
changes as required.
a Managed a $20MM inventory of Oracle licenses with an annual maintenance contra
ct in excess of $1MM. Effected a migration of Parallel Server licenses to RAC w
ith a maintenance savings of over $280K.
a Authored a robust backup and recovery strategy for the 10TB of Oracle managed
data. Directed all design, implementation, testing and training activities for
an enterprise-wide deployment of Oracleas RMAN product. Ensured that documentat
ion and staff training was complete and current so that all on-call staff was pr
epared for any database recovery incident.
a Served as Subject Matter Expert providing leadership and architectural directi
on on physical database design to the Oracle DBAs and Unix Engineering staff.
a Led the Database domain for the Enterprise Wide Technology Architecture group,
a cross functional team formed to define and implement best practice policies a
nd procedures in technology architecture, design and deployment.
a Implemented robust security through the design and deployment of database acce
ss guidelines, standards and procedures.
a Maintained availability targets and optimal performance through proactive moni
toring strategies using OEM tools and custom scripting.
a Served as final escalation for 7x24 Oracle DBA on call support. Filled in, as
required, to relieve staff.
a Directed all DBA activity for the successful implementation of a $7MM CRM proj
ect.
a Directed and coordinated all DBA activity for a $25MM project to correct audit
-sited deficiencies in the financial systems.
Senior Oracle Database Administrator (February 1996 a" October 1999)
a Responsible for the creation and database administration of Oracle databases o
n DEC VAX, DEC Alpha and Sun Solaris platforms.
a Installed, configured and provided database administrative support to Oracle 7
.0.1.6, 7.1.3.2 on VAX VMS, 7.3 on Open VMS (AXP) and 7.3.2.3 and 8.04 on Sun So
laris.
a Designed and developed the application deployment model to be followed as the
applications and databases began to be implemented on Unix versus VMS
a Defined configuration for SQL*Net clients for SMS distribution. Support and c
onfigure SQL*Net on servers.
a Developed SQL Scripts and DCL command procedures for use by VAX VMS and Open V
MS systems administrators for monitoring processes and SQL*Net availability.
a Enhanced capacity planning activities by developing PL/SQL procedures to gathe
r user activity statistics and database growth summaries.
a Maintained availability by developing SQL scripts to monitor database performa
nce, space utilization and snapshot status.
a Developed Unix Shell Scripts and DCL command procedures as jackets for above S
QL scripts.
a Improved efficiency by defining procedures and developing programs required to
delegate user account creation and password management tasks to Operations pers
onnel.
a Monitored table growth (extents), archive space activity and tablespace mainte
nance.
a Resolved database related problems and questions generated by application deve
lopment staff and end-users.
a Created simple snapshots and managed refresh activity changes/resizing.
a Evaluated Oracle reporting product a" Discoverer a" for potential administrati
ve requirements and security flaws.
Senior Business Analyst (August 1991 a" February 1996)
a Led the logical design phase of a legacy system re-write from s1032 to Oracle
and contributed to the process design and flow for the subsequent Internet shopp
ing application. Developed user procedures for a 6-month parallel test phase.
Project manager of a aProduct Database Maintenancea application which was instru
mental in phasing out the legacy system. Led the analysis and logical design of
Oracle database changes to this database created in the initial phase, GUI scree
n design, and process design and user procedures. Led testing and implementatio
n phase. Performed training and authored user documentation.
a Automated Clearinghouse Application: provided enhancements to design, managed
a three month parallel test phase involving four large user departments and app
roximately 50+ clients banks testing Electronic Funds Transfers. Developed n
ew user procedures, trained users and authored documentation.
a For a client-billing system, served as project manager, acted as client liaiso
n with client managerial and technical personnel in addition to extensive transa
ction testing, training and implementation.

Production Systems Support Analyst (June 1987 a" August 1991)

a Authored specifications for changes to various legacy applications that perfor
med fulfillment, billing and membership functions for the company.
a Provided 24X7 support for legacy batch applications.
a Main point of contact for a legacy fulfillment application.
a Vendor liaison for all fulfillment system changes and issues.
a Developed programs in s1032 and DCL at user request.

Education
University of Connecticut, Bachelor of Science, School of Business Administratio
n a" Management Information Systems, 1986

Other

Volunteer Work:
Working with the Executive Director of the New Haven Literacy Organization, I cr
eated a aComputer Literacya program which educated members of the community on h
ow computers work, and how to use them for a variety of tasks; email, searching
for jobs, writing resumes, using job boards, etc.
Training:
Completed aOracle 11G RACa from an Oracle certified partner. This instructor-le
d class counts towards the aHands-Ona requirement for the 10g OCP which is curre
ntly under study.
Completed a Writing Queries Using Microsoft SQL Server 2008 Transact-SQLa train
ing in November, 2010