EMILIA FELICIANO

4400 West Spruce Street, Apt 357, Tampa, Florida 33607

effa1e3e@westpost.net * (240) 506-6785
HUMAN RESOURCE PROFESSIONAL
Human Rescources executive with over 15 years experience in day-to-day HR operat
ions. Experience setting up entire HR department from the ground up. Offering e
xpertise on all aspects of HR, including coaching and advising executive team on
all major HR issues. Strong communication skills and interaction with all leve
ls in an organization. Ability to handle complex employee relation issues with t
he utmost integrity and confidentiality. Broad background experience in Administ
ration and General Management.
Bilingual - Spanish: Speak, read and write fluently
Key Strengths:
* Benefits Administration * Policy Implementation & Enforcement * Employee Train
ing
* Recruiting * Performance Management * Vendor Selection
* Employment Process * Compliance Management * Employee Relations
* Coaching/Mentoring * Process Improvement * Retention Strategies
* Succession Planning * Compensation * Payroll Management

PROFESSIONAL EXPERIENCE
Sequella, Inc., Rockville, MD (BioTechnology) 2000-Present
Human Resources Director reporting to the Chief Financial Officer
As a HR professional for a start-up company, I set up the HR department and admi
nister all aspects of human resources: recruiting executives, management, scient
ists, administrative employees including college summer interns; training, benef
its & compensation. Researched, evaluated and implemented all company benefits,
timesheet process, payroll system and performance review program. Implemented HR
policies, procedures and employee manual and revise as necessary. Investigate,
mediate and resolve employee relation issues requiring analysis of employment la
ws. Work with Brokers, Vendors, and Advisors in reference to all benefit program
s. Develop and distribute communications regarding benefits. Administer all aspe
cts of payroll for 17 employees. Assist CFO by identifying, prioritizing, and b
uilding organizational capabilities, behaviors, structures, and processes and ma
intaining them. One direct report with responsibilities for administration and
facilities.
* Built HR department from the ground up.
* Negotiated 25% cost savings on health, life insurance and LTD benefits.
* Researched, evaluated and implemented an automated performance review program,
timesheets and payroll system.
* Successful 0% turnover for 5 consecutive years.
* Researched, recommended and implemented the 401k Safe Harbor Plan.
Facilities Manager
Administer all aspects of facilities management to include: planning, directing
, coordinating for a single facility. Supervise inventory, procurement, maintena
nce and upgrades of furniture, utilities, computers, security system and signage
for the overall facility. Ensure facilities will meet needs of multiple indivi
dual projects and coordinate with IT staff for technological needs. Supervise f
acility usage, operations, building and equipment maintenance and repairs, etc.
Administer the leases and payments from tenants. Establish and maintain effect
ive working relationships with tenants and vendors.

Verizon, Beltsville, MD (Telecommunications) 1996-2000

Assistant Manager - Benefits & Compensation reporting to the Director, Benefits
& Compensation
Administered benefit & compensation plans, including administration of managemen
t incentive payout, merit increases, exceptional contribution awards, and Union
incentive pay plans for over 2500 employees in 5 states. Coordinated and maintai
ned 360 degree performance evaluation tool. Point of contact for the tuition adm
inistration program, service recognition program, and business code of conduct.
Implemented and administered the company's succession planning program and caree
r development program.
* Developed and distributed communications regarding benefit & compensation prog
rams via benefit mailings/newsletter, training, face to face presentations, e-ma
ils, etc.
* Implemented and administered Succession Planning Program.
* Established and edited the company "Benefacts" quarterly newsletter for all em
ployees.
Macfadden & Associates, Inc., Silver Spring, MD (Federal Government Contracto
r) 1993-1996
Manager - Human Resources reporting to the Chief Executive Officer
Responsible for all aspects of HR: recruiting executives, management, IT and cle
rical personnel; developing, implementing and coordinating benefits administrati
on, insurance and health benefits, 401K plan, training and safety for 50 employe
es in 3 states. Wrote, implemented and updated HR policies and procedures, emplo
yee manual and performance review policy and forms. Kept abreast of new and revi
sed labor laws; and insured that the company complied with all federal, state an
d local labor laws. Maintained and updated annual EEO-1 Report and VETS-100 Repo
rt. Coordinated and participated in disciplinary or termination proceedings. One
direct report with responsibilities of administration and facilities.
* Built HR systems, policies, and procedures from the ground up.
* Implemented and coordinated training for managers on employee relation issues.
* Mediated complaint resolutions and recommendations.
ADDITIONAL EXPERIENCE
MCSI Technologies, Inc., Silver Spring, MD (Federal Government Contractor)
1990-1993
Facilities Manager and Purchasing Agent positions.
ORACLE Corporation, Bethesda, MD (Computer Hardware & Software Co.)
1987-1990
Facilities Manager, Personnel Assistant, and Sales Support Representative positi
ons.
WANG Laboratories, Inc., Bethesda, MD (Computer Hardware & Software Co
.) 1982-1987
Proposal Specialist, Order Processing Specialist and Administrative Assistant po
sitions.
EDUCATION
Bachelor of Science - Business Management, University of Maryland University Col
lege, College Park, MD
SKILLS
Microsoft Office (Word, Excel, PowerPoint, Outlook), Quickbooks, FileMaker, Ceri
dian & CertiPay Payroll Systems, E-Timesheets and Success Factors Performance Re
view Program
MEMBERSHIPS
Society for Human Resource Management
World at Work
National Conference of Puerto Rican Women
HR BioScience Alliance Group