ERIC D.

SCHWAB
1100 Baker Ridge Cir. * Platte City, MO 64079
816-506-1819 * esf7f6fe@westpost.net
Operations Management * Program Manager * Document Specialist
PROFILE
Highly accomplished and results-driven with proven record of success in military
and civilian environments. Special expertise in document control, customer rela
tions, communications, journalism, sales, and more. Experienced at building and
leading top-performing teams, introducing process improvements, and coordinating
operational logistics. Excellent problem-solving, scheduling, and budgeting ski
lls.
Areas of Expertise
Operations Management * Performance Optimization * Program/Project Management
Public Relations * Sales * Policy & Procedure Design * Team Motivation * Negotia
tions

PROFESSIONAL EXPERIENCE
PERFECT OUTPUT, Overland Park, KS * 2006 - Present
Document Center Site Supervisor
Oversee document center for multiple multi-million dollar initiatives, including
power plant construction, upgrade, and environmental retrofit projects. Supervi
se staff. Manage supply procurement, customer service, equipment maintenance, qu
ality control, confidential document disposal, and request processing.
* Personally established highly-regarded document center for key customer proje
ct.
* Reduced document backlog 50% for client by introducing document control stand
ards, routing procedures, and engineering drawing request processes.
* Maintained >$100,000 in printing, scanning, and binding equipment.
* Achieved less than 2% error rate while managing document QC for large project
.
* Managed Operations & Maintenance library for client, including receiving, log
ging, and distributing >2,400 O&M manuals from vendors to multiple project sites
.
* Coordinated receipt, tracking, and distribution of >1,700 contracts.
* Oversaw management of electronic depositories containing >115,000 documents.
* Led production of 350+ signs, banners, newsletters, posters, and more for cli
ents.
* Directed creation, printing, and binding of thousands of booklets and present
ations.
PINNACLE CAREER INSTITUTE, Kansas City, MO * 2006
Admissions Coordinator
Carried out evaluation and acquisition of potential students for academic instit
ution. Provided information regarding programs. Led recruiting and enrollment ef
forts.
* Consistently met all recruiting and enrollment goals set by administration.
* Assisted students with enrollment process, including financial aid and admiss
ions.
* Improved student satisfaction by maintaining relationships following admissio
n.
UNITED STATES NAVY, US & Overseas * 1995 - 2006
News Producer/Anchor, Naval Media Center (2004-2006)
Prepared and anchored daily news broadcasts. Trained and supervised team of 22 j
ournalists and photographers.
* Personally wrote and produced more than 2,500 new programs.
* Ensured all deadlines met by organizing and allocating resources effectively.
Production Manager, Naval Media Center (2003-2004)
Directed daily operations of radio, television, and newspaper media operations.
Wrote and produced public service announcements.
* Wrote and produced >200 public service announcements.
* Personally hosted >100 hours of live radio programs.
Recruiter In Charge (1998-2003)
Coordinated daily, weekly, and monthly schedules for office. Managed recruiting
efforts for 2,100 sq. mile territory. Supervised staff of 5. Oversaw sales, incl
uding advertising, promotions, and more. Represented organization at employment
fairs and events.
* Consistently met or exceeded all assigned recruitment goals.
* Earned 9 Gold Wreath awards for Recruiting Excellence.
Reconnaissance Maintenance Supervisor (1995-1998)
Oversaw team of photographic reconnaissance maintenance personnel for fighter sq
uadron. Managed scheduled and unscheduled maintenance and QC inspections of airc
raft systems. Operated photographic and printing equipment.
* Contributed to 100% success for more than 300 missions.
* Improved performance of systems through maintenance and image interpretation.
* Maintained more than $1,500,000 in equipment inventory.
EDUCATION
Associate of Arts in Photography, Thomas Edison State College, Trenton, NJ (2006
)
CERTIFICATIONS & TRAINING
Intelligence Processing, Photography, Leadership Development, Recruiter School,
Instructor Training
AWARDS & RECOGNITION
Navy and Marine Corps Achievement Medal (2x)
Navy and Marine Corps Commendation Medal (2x)
Navy Good Conduct Medal (6x)
COMPUTER SKILLS
MS Office, Publisher, SharePoint, Acrobat, Photoshop, and others