Mark I.

Schwartz
4089 Bahia Isle Circle
Wellington, FL 33449
Phone: 561-797-6475
Fax: 561-784-9443
Email:
Chief Information Officer / Senior Information Technology Manager
Technology and business visionary with executive and hands-on experience in auto
mating multi-million dollar enterprises. Strong record of success in creating re
dundant, robust IT architectures and infrastructures that have resulted in subst
antial profit. Proven ability to bring the benefits of Technology in solving bus
iness issues while managing costs and minimizing risk. Provide strategic directi
on to Board of Directors on technology. Strong experience with all areas of pre/
post merger integrations.
Core Skills
* Software Design, Development and Implementation
* Strategic Planning, Budgeting, Financial Projections
* Strong Leadership Experience
* Proven Negotiation Skills
* Excellent Communications Skills
* In-depth knowledge of telecommunications industry standards and applications
* Post Merger Integration Leadership experience
* Design and Management of multiple Call Centers with traffic of 3 million call
s per month
PROFESSIONAL EXPERIENCE
Royal Philips Electronics ("Philips") / Lifeline Systems, Inc. ("Lifeline") / He
alth Watch, Inc. ("Health Watch"), Framingham, MA
Vice President and Chief Information Officer 2007 - 09
Key member of Lifeline Post Merger Integration teams to assure a smooth transiti
on of operational functions from Health Watch to Lifeline:
* Designed and built a new monitoring center to facilitate the merger of a majo
r medical monitoring company and successfully migrated 130,000 subscribers to th
e site
* Designed and documented procedures, workflow analysis, and design of software
that automated the transition of client information to different database metho
dology from custom software to Peoplesoft and SAP among others
* Managed several other projects supervising teams which main objective was to
which successfully consolidated over 20 facilities
* Worked collaboratively with the senior management of the acquiring company to
seamlessly transition three call centers into one
* Designed new data center for Philips Remote Cardiac Monitoring Services, Key
features include calculating electrical requirements, Cooling requirements, requ
est for bids, Design and layout, racking, lighting, ladder and wire management d
esign. Making sure to allow for maximum growth potential over next three years
* Core network, fiber, SAN, filtered air conditioning, and monitoring of center
* Designed and Implemented 73+ terabyte redundant SANS
* Designed 10gb permanent fiber network backbone infrastructure working with ma
nufacturers to ensure on time delivery, installation and testing
* Successfully liquidated assets of a major call center following the merger
Health Watch, Inc., Boca Raton, Fl
Vice-President and Chief Information Officer 2004 -2007
Provided executive leadership as head of national IT for the second largest medi
cal monitoring company. Managed team of leading edge software developers from co
ncept through implementation using Visual Studio, VB.net, C#, vb and Sybase. Man
aged a million dollar communications infrastructure including ring technology, a
llowing for redundancy and substantial monthly savings of approximately $82,000
per month
* Created the Sybase database administration team using replication for redunda
ncy allowing for 100% availability 24/7
* Designed and maintained several medical monitoring facilities with 9 levels o
f redundancy with-in each facility , ensuring 100% availability with no lost or
unanswered calls
* Managed IT Infrastructure budget and cost control for the corporation, saving
the company thousands of dollars on equipment purchases and lease negotiations
* Ensured 130,000 Personal Emergency Response Units successfully signaled into
one of our monitoring centers within 7 seconds
* Responsible for managing technical support team for the United States
* Created EMR system to go "Green" saving thousands of trees
Health Watch, Inc., Boca Raton, Fl, cont'd
Director of Information Technology 1994 -2004
Managed technology for medical monitoring center with 85,000 elderly subscribers
.
Executed due diligence and integration of more than 65 acquisitions.
* Completed the design of new monitoring software to integrate all levels of bu
siness operations with monitoring platform eliminating 20 full time billing posi
tions
* Reviewed and overhauled communication contracts resulting in $250,000 savings
per annum
* Created a document imaging software that ensured permanent document archive s
torage and retrieval
* Directed the major conversion of a software platform from Novell to Microsoft
.
* Designed and documented major software re-write to modernize and improve perf
ormance
* Designed redundant systems to allow for equipment to be maintained while in s
ervice and to test for possible weaknesses in processes and equipment failure.
HARRY M. STEVENS, INC. 2 Commerce Drive Cranbury, NJ 08512
Project Manager/Senior Programmer 1989 - 1994
Designed and implemented a payroll system for 30,000 plus employees including un
ion and non-union locations. Interacted with all other software platforms for co
ntrolling inventory, A/P, A/R, G/L. Designed software for Sky Box Suites for maj
or Football/Baseball stadiums:
* Giants Stadium, Fenway Park, Candlestick Park, Shea Stadium, Houston Astrodom
e
* Migration from other platforms involving acquisitions
* Managed team of programmers and engineer to ensure 24 hour support for 38 loc
ations nationwide
* Programming on AS400/IBM system 36 using RPG II/RPG400/OCL
EDUCATION CITTONE UNIVERSITY, Edison, NJ
Bachelor of Science, 1985
Brookdale Community College, Red Bank, NJ
Middlesex College, Edison, NJ
CONTINUING EDUCATION: Business Law, Time Management, Negotiations and Communicat
ion
PROFESSIONAL ASSOCIATIONS Microsoft Registered Partner
ISUG - International Sybase Users Group