COLIN L McCLURE

6102 W. Saguaro Park Lane Glendale, AZ 85310

Home: (623) 780-2479 cmfd0dec@westpost.net
Cell: (623) 810-1313
SENIOR TELECOMMUNICATION PROFESSIONAL
PROFILE
Highly-motivated and resourceful Telecommunications professional with a record o
f developing and supporting state-of-the-art systems. Able to remain calm and wo
rk well in high-pressure situations, constantly seeking new challenges, a profes
sional and driven individual with both a strong work ethic and the desire to exc
eed expectations in all aspects of professional endeavor. Consistently complete
d assignments correctly the first time.
a Technically savvy and a quick study in emerging technology, able to quickly as
sess and utilize the appropriate response to meet the specific needs of the busi
ness requirement at hand. A welcome addition to any team, ready willing and able
to function in any role necessary to insure project success and on time project
delivery.
CORE COMPETENCIES
Avaya/Lucent PBX Systems a Modular Messaging a Intuity Voice Messaging System a
Intuity LX Voice Messaging Systems a Partner Telephony Systems a Bogen Paging Sy
stems a Data Module a Conversant
CMS a Avaya Site Administration a Communication Manager a Installation a Upgrade
a Repair
Configuration a Troubleshooting a Customer Service a Project Lead
PROFESSIONAL EXPERIENCE
AVAYA/LUCENT TECHNOLOGIES / ATT Phoenix, AZ 1987 to 2009
Senior Engineer
Installed maintained and repaired Avaya / Lucent PBX systems including S8730, S8
720, S8710, S8700, S8500 and S8300 Multi and IP connect. Upgraded Firmware on TN
packs and gateways. Installed updates to Communication Manager software versi
ons. Configured and updated Avaya G350, G450, G700 and P330 Gateways and Switc
hes.
Installed and repaired digital, analog, and IP VOIP sets. Lead Technician on ma
jor projects.
Performed troubleshooting on customer switches complications, including IP conne
ctivity and Ethernet problems.
Installed, analyzed, maintained and administered T-1 circuits, DID, loop and gro
und start Lines, Avaya / Lucent Voice Messaging Systems, paging systems, speaker
s and amplifiers. Performed cable-end creating and jack installation to industr
y standards and specifications, Terminated cable on 66-Blocks, 110-hardware, and
patch panels
a Performed new installations, repair, maintenance, and cut-overs. Upgraded to
a new version of PBX (private branch exchange / or a switch) with minimal downti
me.
a Interacted with major customers to include Honeywell / AT&T, Chase Bank, Ameri
can Express, Home Depot, Bank of America, and Mayo Clinic.
a Demonstrated expertise in telecommunications systems and procedures.
a Rapidly became proficient on new equipment and software.
WORK STATUS FROM 2009 TO PRESENT
Completed a couple of contracted telecommunications jobs for Verigent over the p
ast year.
Currently a part-time Bartender for Gavilan Peak Sports Bar in New River Arizona
from Aug 2010 to present.

EDUCATION
Business / Fire Science courses Glendale Community College Glendale, AZ
Computer courses Arizona Institute of Business Technology Phoenix, AZ
PROFESSIONAL CERTIFICATIONS
Graduate / Certification ABC Bartending School a Arizona DPS Guard Card / Licen
se
Avaya Certified Level 1 a Comp Tia Network + Certified