146 Lester Lane, Los Gatos, CA 95032 Email: jlfd301a@westpost.net linkedin.com/in/jeffreyclarson Objective: Quality Management position Quality Management professional with extensive experience in getting organizatio ns/companies into continual compliance with ISO 9000, AS9100 and ISO Guide 17025 requirements and optimizing product quality through continuous improvement. In -depth skills as primary auditing interface with registrars and customer complia nce auditors. Experienced Six-Sigma team leader pursuing continuous process impr ovement. Specialist in getting great results from Quality/Engineering teams to r outinely achieve customer satisfaction. * ICPM Certified Manager * 20 year Do D Secret Clearance History * Maintained Lab Accreditation to ISO 9001/17025/AS9100 * Technical Team Bu ilder/Leader * Chemical Processing Subject Matter Expert * Trained Aud itor/Audit Interface * Past President of American Electroplaters and Surface Finishing Society Skills And Accomplishments LOCKHEED MARTIN SPACE SYSTEMS COMPANY Multi-disciplined analytical Laboratory Quality Manager * Maintained laboratory accreditation to American Association of Laboratory Accr editation standards * Wrote and maintained Quality Manual written to ISO 9001, AS9100 and ISO Guide 17025 criteria * Created and maintained quality records, audit compliance records and equipment calibration status * Wrote and maintained Job Instructions and Lab Procedures * Led Six-Sigma continuous improvement team projects * Assessed, approved and monitored outside suppliers to ensure compliance with q uality standards * Chaired Laboratory Quality team staffed by 4 Laboratory Managers and delegated auditors * Trained, provided guidance to and motivated internal compliance auditors and l ab analysts Process Control Engineering Manager * Managed a team of Electrical, Chemical, Mechanical, Welding Engineers, Technic al Documentation Specialists and Skill Trainer/Certifiers responsible for con trolling critical aerospace manufacturing processes * Directed a team that determined viable process substitutions to reduce hazardo us waste or extra hazardous material use
Jeffrey Larson Page 2
Employment History LOCKHEED MARTIN SPACE SYSTEMS COMPANY Special Process Supplier Approval Coordinator 2008 - 2009 Reduced 3 year projected timeline to develop and implement a new supplier asses sment/approval process by more than 75%. Established, implemented and coordinated Parts, Materials and Processes Engineer ing element of a new multi-site process for surveying Special Process suppliers used by various aerospace/military program to ensure uninspectable Aerospace qua lity attributes would be consistently delivered by suppliers. Developed, documen ted and delivered guidelines, process flow charts and training to technical subj ect matter experts for surveying and approving suppliers. Established tracking s ystem for status/progress of multiple concurrent surveys. Process Control Engineering Manager 1989 - 2008 Contributed to 100% Mission Success of critical Aerospace products by managing an engineering team in tightly controlling Aerospace manufacturing processes, op timizing process variable limits, continually improving control of all process e lements and selectively implementing more robust or environmentally sensitive pr ocess substitutions. Managed a team of Chemical Engineers, Electrical Engineers, Mechanical Engineers , Welding Engineers, Ceramics Engineers, Technical Documentation Specialists and Technical Trainer/Certifiers. Organization tasked with controlling/certifying s pecial process production elements to ensure consistent quality attributes were achieved in manufacturing. Manufacturing processes included Printed Circuit Boar ds, Large Scale Solar Arrays, Aerospace electronics/SMT, Ceramic Insulating mate rials among others. Trainers managed certified personnel in critical skills suc h as NASA Soldering, Cable/harness assembly, ESD/Cleanroom protocol, NASA Polyme rics and other skills. Implemented Six-Sigma and Statistical Process Control tec hniques. Multiple processes improved through leadership of Six-Sigma teams.
Laboratory Quality Manager (concurrent with Eng. Mgmt.) 1997 - 2006
Ensured a broad scope analytical Aerospace laboratory continually complied with ISO standards by instituting fully documented processes and enhancing personnel quality commitment. Laboratory Quality Manager of a 60-person laboratory. Maintained accreditation t o the American Association of Laboratory Accreditation standards. Wrote and main tained a Quality Manual written to ISO Guide 17025, ISO 9001 and AS9100 requirem ents. Maintained quality records, audit compliance records, laboratory equipment calibration status, Job Instructions and Lab Procedures while implementing cont inuous improvement efforts. Monitored external laboratory test suppliers to ensu re compliance with internal quality standards. Chaired Laboratory Quality Team s taffed by 4 Laboratory Managers and delegated auditor. Trained in Measurement Un certainty determination. Trained, provided guidance to and inspired internal com pliance auditors and laboratory analysts to meet Quality Standard requirements. EDUCATION BA Chemistry; Concordia College, Moorhead, MN Certificate in Hazardous Waste Management; UC Santa Cruz Certificates in Documenting Quality Systems and Laboratory Auditing; A2LA Certificate in Estimating Measuring Uncertainty; Mitutoyo