PROFILE

Marketing/Operations * Vice President * General Manager

Accomplished Manager and Sales Representative with extensive and successful expe
rience in property-and-casualty insurance, business development, business operat
ions, business-to-business sales, medical devices, and residential real estate.
Proven manager with direct experience in managing complex mergers of culturally
distinct businesses. Extensive experience in operations management, marketing, u
nderwriting and business development in the property-and-casualty insurance indu
stry; demonstrated strengths in program and project management. Excellent interp
ersonal communication and presentation skills.
Business Development * Management * Staff Development * Training * Supervision
Project Management * Planning * Cost Control * Business Turnaround * Budgeting
Forecasting * B2B * P&L * Negotiations * Presentations * Closing
KEY ACHIEVEMENTS
* Grown business with Americlaim 25% since hire date
* Well versed with CRM
* Excellent business acumen-any field
* Able to sell value versus cost
* Led branches to double sales volume in two separate regions, increasing sales
from $50 million to $100 million in the larger office.
* Turned around a troubled operation, reversing a 30% loss on sales to a 16% pro
fit.
* Successfully managed the consolidation of two offices and the merger of distin
ct cultures.
* Career-long record of exceeding sales production expectations (in all areas of
employment).
PROFESSIONAL EXPERIENCE
Americlaim, LLC 2009-PRESENT
This is a national independent company that adjusts claims across the United Sta
tes.
Vice President-Marketing/Client Relations
Responsible for oversight of 800+ clients in United States as well as developmen
t of new claim offices as they open across the nation. Multi-line risks includin
g Worker's Comp, TPA, Property, Casualty, Liability, and Catastrophe. Specific a
ccounts are marketed through appointment and some cold calling, fact finding, ne
gotiation and ongoing updates to ensure customer satisfaction. This position rep
orts to CEO and duties expand as needed.
* Increased production 25% in existing account base since inception with compan
y
* Opened 21 new accounts since date of hire
* Responsible for start up of Third Party Administrator, six RFPs, and increased
Worker's Compensation business across the nation. Have cultivated large partner
ships with well known entities, thus ensuring the success and stability for this
additional segment of Americlaim business. TPA business on track for additional
100,000,000 in gross revenue; responsible for development of London TPA and tr
ansportation business
* Created national campaign plan to reach the entire USA
* Developed business plan to ensure constant rotation and contact with all exist
ing customers
* Streamlined costs to better serve the company
* Instituted Return on Investment program, now being executed by all departments
of Americlaim
* Organized and improved marketing efforts; implemented planning and control fac
tors to protect each endeavor
* Oversaw recent Annual Conference and improved agenda to include outside speake
rs; and included Americlaim managers to supply training on a variety of issues
* Coordinated company communication to allow growth and discussion, as well as c
ohesion
* Involved in Operations and responsible for branch quality and production
LAWSON PRODUCTS - OKLAHOMA CITY, OKLAHOMA 2008-2009
The firm is a manufacturers' representative organization selling a very broad ra
nge of industrial products.
Account Executive
Sell the full range of industrial parts, chemicals, and solutions to commercial
and industrial clients throughout a five-county territory that includes Oklahoma
City and Norman. Clients include oil and gas exploration, production, and refin
ing operations; trucking, hospitals, schools, and manufacturing organizations. I
dentify and call cold on prospects, determine business needs, make proposals and
presentations, negotiate contracts, and close sales. Follow up with customers t
o generate additional business and assure satisfaction.
* Have exceeded production targets by 200% in each month, averaging approximatel
y $15,000 in total sales and generating consistent month-over-month increases in
total volume.
* Average opening 10-15 new accounts monthly.
INDEPENDENT SALES REPRESENTATIVE - OKLAHOMA CITY, OKLAHOMA 2004-2008
Full- and part-time employment in sales of residential real estate and medical d
evices.
* Keller Williams/Coldwell Banker. Sold total peak volume of $1.8 million on app
roximately 20 homes annually in full- and part-time sales.
* Scanline Medical. Part-time sales of spinal fusion devices to hospitals and su
rgeons. Consistently met targets for accessing potential clients and closed mult
iple accounts to include the devices in hospital lists of approved products.
MERCURY INSURANCE GROUP - OKLAHOMA & CALIFORNIA 1978-2004
A leading provider of property and casualty insurance, the California-based comp
any purchased American Fidelity's line, based in Kansas and Oklahoma, in 1997.
Vice President, Underwriting - Oklahoma, 1999-2004
Successfully managed integration of the American Fidelity business into the Merc
ury organization, closing the Kansas office and rebuilding the Oklahoma office.
Supervised approximately 200 after managing a phased layoff of more than 100 as
the Kansas office was closed.
* Returned a troubled operation to profitability, reversing a consistent 30% los
s on sales to a 16% profit.
* Increased sales from $50 million to $100 million annually.
JULIE J. ZWEBER PAGE 2
MERCURY INSURANCE GROUP (CONTINUED)
Underwriting Manager - California, 1989-1999
Directed all underwriting and business-development programs and implemented a nu
mber of new technologies, customer-service initiatives, and employee incentive p
rograms that contributed to significant increases in sales.
* Consistently maintained the region's position as the firm's most profitable.
* Grew sales from $25 million to $60 million annually.
Underwriter / Underwriting Supervisor - California, 1978-1989
Began employment as a clerical employee and assumed increasing responsibility in
human resources and ultimately underwriting and marketing.
* Tripled revenue for a new branch operation between transferring to a larger re
gion.
* Launched Mercury's first computer-operated company.
EDUCATION
UNIVERSITY OF PHOENIX/COLORADO TECH B.S. IN BUSINESS MANAGEMENT (IN PROGRESS) 20
11
PROFESSIONAL RECOGNITION
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