HC 84 Box 45 ~ Arthur, West Virginia 26847

304-749-7998 sbd5c8ea@westpost.net

QUALIFICATIONS
Computer Systems Administration and Management Professional with 22 years of exp
erience in computer network design, trouble shooting, management, and inventory
control. Avid learner with broad interests and problem solving capabilities. Pr
oven technical management and team building skills. Excellent communication and
interpersonal skills with colleagues and customers. Skilled at presenting compl
ex concepts and designs to diverse audiences. Extensive experience in PC diagno
stics and repair. Closed circuit camera installations and maintenance with PC i
ntegration. OTR Semi Tractor Trailer driving skills.
PROFESSIONAL EXPERIENCE
RODMAN'S STORES, Wheaton, Maryland 3/2003 - 7/2008
1/2010 - 10/2010
Computing Systems Manager
* Responsible for day to day operation of network systems supporting 150 employe
es
* Managed software and hardware subcontractors
* Developed programs for mainframe to PC data conversion
* Designed and implemented security system cameras and networked to all stores
GREAT GREY TECHNOLOGIES, Severna Park, Maryland 7/2008 - 12/2009
Computing Systems Manager
* Manage database of pricing using BRData retail systems
* Managed Rodman's retail web site
* Maintained software applications of various computer systems
* Service and repair of computer hardware
US-XPRESS ENTERPRISES, Chattanooga, Tennessee 8/2002 - 3/2003
Semi Tractor Trailer Driver
* Long distance driver with record of 100% on time deliveries around the country
* Interfaced with customers in loading/unloading coordination
* Prepared and confirmed invoices and manifests for loads
* Maintained detailed logs
* Solved any issues relating to contents, including Hazmat compliance
MIDNIGHT SYSTEMS, Silver Spring, Maryland 1999 - 2003
Small Business Owner/Operator
* Developed computer and network repair business, focused on small businesses
* Performed PC repairs and upgrades
* Consulted on network design issues
* Advised customers on upgrade paths and available technology
* Managed subcontractors
* Provided training in network operations
* Business excelled due to continual repeat customers and referrals

PROGRESSIVE OFFICE, Fairland, Maryland 1998 - 1999

Network Technician
* Installed Windows PCs and networks
* Performed repairs and upgrades of PCs and networks
Instructed customers on operations, including backups, maintenance, and network
administration
RODMAN'S STORES, Wheaton, Maryland 1988 - 1998
Systems Administrator
* Designed and implemented telecommunications network between stores
* Developed communication programs to allow interoperability between IBM System
36 mainframe and Windows, DOS, and Omron Cash Registers
* Maintained IBM System 36 and AS400/Advanced 36 systems
* Responsible for maintenance of PC hardware and software
* Installed and maintained internet access through routers, switches, and modems
* Managed normal operations of cash register systems and inventory control
SKILLS
HARDWARE: Pentium based PCs, Apple, IBM System 36, AS400, NCR and IBM Registers
OPERATING SYSTEMS: Windows 98/2000/NT/ME/XP,7, Linux, OSX, DOS
SOFTWARE: Pascal, Fortran, Cobol, RPG, Basic, MS Office, Dreamweaver
RETAIL SOFTWARE: Omron, ACE, NCR, BRData
Class A Commercial Driver's License
EDUCATION

FROSTBURG STATE UNIVERSITY, Frostburg, Maryland

Bachelor of Science in Computer Science, Business Option 1988
References Available on Request