SUMMARY OF QUALIFICATIONS

* Accomplished, passionate, and success-driven professional with exceptional ski

lls in counseling individuals with mental, emotional, and behavioral issues
* Background includes counseling, social services, office administration, organi
zational development, and customer service
* Possess in-depth knowledge and understanding of various therapeutic techniques
to effectively deliver professional services to individuals
* Utilize strong communication and interpersonal skills; capable of establishing
and cultivating productive relationships
* Proven track record in extemporaneous speaking combined with strong leadership
qualifications
* Demonstrate ability in working with people of diverse cultures
* Highly adept at formulating and overseeing programs, encompassing Child Protec
tive Service (CPS), Adult Protective Services (APS), and Intensive Family Servic
es (IFS), toward the overall development of individuals and the community
PROFESSIONAL EXPERIENCE
Counselor / Group Facilitator - 2010 - Present
Spectrum Health Systems, Athens, GA
Facilitate a substance abuse aftercare group for individuals recently incarcerat
ed for substance abuse related offenses? Provide recovery tools and techniques
to support their efforts in maintaining their sobriety
CASE MANAGER / COUNSELOR - 2010 - Present
Impact Counseling & Consulting, Conyers, GA
Provide counseling, mentoring, support, and education to juveniles involved in t
he legal system. Provide and implement superior services, specializing in Cogni
tive Behavioral modality. Liaison between the Department of Juvenile Justice an
d the clients receiving services. Supportively assist clients in meeting and ab
iding by all of their probationary stipulations. Efficiently prepare case docum
entation, court recommendations, and closing summaries.
SUBSTITUTE TEACHER - 2010 - Present
Walton County Schools, Monroe, GA
COMMUNITY ENROLLMENT COUNSELOR / SOCIAL WORKER - 2005 - 2008
Maximus, Inc, Atlanta, GA
Coordinated the enrollment, training, education, and customer services to emplo
yees throughout Georgia within Georgia Families Program. Planned and implemente
d community-based training and superior customer service and support. Led effor
ts to support the Medicaid & Peachcare for Kids members on the enrollment proces
s and training on various health care plans available. Held responsible for pre
paring and presenting reports during weekly team meetings to identify best metho
ds in serving employees and residents across Georgia. Received Achievement Awar
d for generating significant improvements in enrollment and employing profession
alism in the field.
ADMINISTRATIVE DIRECTOR / COUNSELOR / SOCIAL WORKER - 2004 - 2005
New Bridges Boys Group Home, Covington, GA
Worked closely with New Bridges' owner to successfully complete contractual work
. Assumed full responsibility in writing and editing GA government proposal. E
stablished and standardized policies and procedures, which facilitated Departmen
t of Juvenile Justice's engagement into a contractual agreement in referring boy
s, ages 6 to 17, to New Bridges.
OFFICE MANAGER - 1997 - 2004
Hubert White Development & Construction Company, Inc, Covington, GA
Developed and implemented innovative operating procedures to ensure smooth workf
low and operations of business office. Spearheaded 15 staff members and orchest
rated the completion of work assignments. Evaluated and leveraged all logistica
l issues and needs. Monitored and reconciled books and financial records in con
junction with banking institutions. Instrumental in scheduling and leading meet
ings with developers, real estate agents, and banking contacts.
SOCIAL SERVICES SPECIALIST / SOCIAL WORKER / COUNSELOR - 1994 - 1997
Newton County Department of Family & Children's Services, Covington, GA
Efficiently provided ongoing and investigative Child Protective Services (CPS) a
nd Adult Protective Services (APS). Functioned as the sole Case Manager for in-
house Intensive Family Services (IFS). Supervised intake reports and monitored
timeframes before initiating investigations of child abuse / neglect; conducted
investigations on CPS, APS, and IFS referrals. Executed initial and ongoing ris
k assessments and case plans. Maintained professional relationships with mental
health, law enforcement, and judicial elements of county government for the wel
l-being of Newton County families.
COUNSELOR / SOCIAL WORKER - 1993 - 1994
Inner Harbor Psychiatric Hospital, Douglasville, GA
Ensured the delivery of utmost patient care in a long-term residential adolescen
t treatment facility. Conducted therapeutic individual counseling sessions and
administered group psychotherapy. Directed, implemented, and engaged in various
therapeutic activities, daily documentation, and completion of individual treat
ment plans. Efficiently performed crisis intervention and conflict resolutions;
provided treatment team recommendations.
COUNSELOR / STUDENT INTERN - 1991 - 1991
Athens Regional Hospital (Psychiatric Unit), Athens, GA
Proactively involved in delivering direct patient care on combined Psychiatric U
nit and Alcohol and Drug Unit. Performed therapeutic individual counseling sess
ions and facilitated group psychotherapy. Attended and participated in treatmen
t team meetings; managed conflict resolution and crisis intervention with the pa
tients.

EDUCATION
MASTERS of EDUCATION, Community Counseling - 1994
University of West Georgia Graduate School, Carrollton, GA
GPA: 3.73
M.Ed. - 1994
University of West Georgia Practicum, Carrollton, GA
Provided individual counseling to three persons for 25 sessions to successfully
complete practicum requirements.
B.A., Psychology - 1992
University of Georgia, Athens, GA
GPA: 3.50
PROFESSIONAL AFFILIATIONS
Present. LICENSES / CERTIFICATIONS. Board Eligible Licensed Professional Counse
lor (LPC). Board Eligible National Certified Counselor (NCC).