37 Shaker Hollow Road * Eagle Bridge, New York 12057* 1(518)686-7222 *
sb103c722@westpost.net Targeting Information Technology Positions * Upcoming Mildred Elley graduate offering a strong academic background in IT combined with months of experience as a technician. * Recognized for technical skills used to resolve technical issues and helping others to continuously improve the company. * Quickly learns and masters new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, and tools. IT Experience Concurrent Employment with College Studies: Student Technician (2010 to Present): * Administered network connectivity, server availability, and information security for about 65 - 70 computers. * Administered network monitoring tools * Assembled, administered, and maintained computers. * Assisted users with daily operational issues. * Completed installation and testing of new equipment. * Configured and installed computers and software to be used by about 20 staff and 450 students. * Created and maintained user accounts in Server 2003 Active Directory. * Experienced in basic use of Microsoft XP, Windows 7, and Server 2003 operating systems. * Maintained user email and sonis web login accounts for about 20 staff and 450 students. * Updated and maintained print servers, printers, and printer connectivity for staff and students. * Conducted thorough inventory of all equipment in building. Education MILDRED ELLEY BUSINESS SCHOOL, Albany, New York, Expected Graduation: 01/11 Certificate in Computer Information Technology program * GPA: 3.6/
* Studied Computer Concepts -learned basic concepts of computers.
* Studied Principles of Digital Literacy - received MS Certificate for Digital Literacy * Studied Client Operating Systems - installed Windows 7 and learned about its features. * Studied Finite Mathematics - learned percentages, fractions, and algebra. * Studied Computer Security - learned about the security of networks and computers. * Studied Helpdesk Management and User Support - learned to troubleshoot and about customer support and service. * Studied Microcomputer Operating Systems - learned about computer software * Studied Microcomputer Hardware - learned about computer hardware and assembled a computer. * Studied Networking I - designed a six site physical and topological plan * Studied Networking II -setting up of DNS and DHCP in Microsoft 2003 Active Directory. * Studied Document Processing- created documents using Microsoft Word 2007. * Studied Internet and Web Page Design- designing and implementing three websites. * Primary Leadership Development Course- study and implementation of being a leader. ______________________________________________________________ Previous Employment Assembly/Production (2002 to 2009): NSK Steering Systems America: 110 Shields Drive, Bennington, Vermont Supervisor: Tom Sonnet Team Technician -Measured, set-up, and did rework for '05 Altima line and did rework and line work for the Mercedes Benz line. -Laid off due to downsizing Construction (1999 to 2002): Matzen Construction Company Troy, New York Supervisor: Marcel Matte Steel Worker/ Carpenter -Measured, cut, and erected steel buildings and did finish carpentry. -Terminated due to forced closing of business. Assembly/Production (1995 to 1999): Furon, Incorporated. 1 Liberty Street, Hoosick Falls, New York Supervisor: Gerry Surdam PSAT Oven Operator -Cleaned, set-up, and operated PSAT oven. -Resigned for higher wages. Flooring (1988 to 1995): The Betit's House of Carpets, Incorporated. Pine Street, Hoosick Falls, New York Supervisor: Normand Betit, Sr. Floor Covering Installer Measured, ordered, and installed floor and wall covering. Business closed due to owner's health. U.S. Army (1980 to 1987): Stationed all over the world Worked as Infantry Unit Nuclear, Biological, and Chemical Non-Commissioned Officer Unit Assistant Armorer Anti-armor gunner U.S. Army National Guard (2001 to 2009): (2001 to 2004) I was in an Armored Battalion (tanks). (2005 to 2006) I was in Iraq supporting Operation Iraqi Freedom. (2007 to 2009) I was in Communications Battalion. I am a retired combat veteran. I have numerous medals and commendations for dedication and excellence. References available upon request.