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Who we are:

EMC Corporation is the world leader in products, services, and solutions for
information storage and management.

What we do

We help customers of all sizes manage their growing information from the time of
its creation to its archival and eventual disposal through information lifecycle
management. EMC information infrastructure solutions are the foundation of this
mission. An EMC information infrastructure unifies networked storage technologies,
storage platforms, software, and services to help organizations better and more
cost-effectively manage, protect, and share information.

EMC's Vision

EMC's vision is to create the ultimate information lifecycle management company


and help customers in getting the maximum value from their information at the
lowest total cost, at every point in the information lifecycle. With 2005 revenues of
$9.66 billion, and approximately 26,500 employees worldwide, EMC is the world
leader in products, services, and solutions for information storage and
management. EMC Software Group (ESG) is among the 10 largest software
companies in the world.

EMC2. Where information lives.


Designation EMC looking for Technical Support-Clariion/Celerra Professionals - 10
Opening(s)

Hiring For EMC Data Storage Systems (India) Private Limited.

Job Description

* Candidate must have working knowledge in Storage and Hardware.

* Working Experience on EMC Clariion/EMC Symmetrix/Celerra/ HP/IBM Storage


Product.

* Willingness to work in shifts including Night Shifts.

* Excellent Communication skills - professional, clear, and articulate (oral/written)

* Candidate must demonstrate excellent customer service skills, including


organizational, interpersonal communication, and presentation skills.

* A strong sense of urgency and professionalism is essential.

* Must have the ability to work independently and as part of a team, with minimal
supervision.

* Must possess excellent research/technical and troubleshooting skills.

* Ability to support and communicate with customers over the phone or preferred
communication method by customer.

* Familiarity with Customer Service Technical Support and/or customer


facing/orientated environments is preferred.

* Female candidates preference.

Desired Profile

* 24/7 US Technical Support (Voice).

* Monitors and tracks all service calls, provides call status updates at regular
intervals and communicates status to customers using Call Tracking Databases.

* Provide telephone-based and electronic technical support to existing and


prospective customers for EMC products.
* Represent EMC to customers in a positive and professional manner

* Meet or exceed performance goals as outlined by Management

* Know and follow processes as outlined in the Support Process Guidelines

* Expand knowledge of EMC products

* Work with Manager to develop a career path for personal growth

* Continue to upgrade technical and customer service skills

* Complete Special projects/duties as assigned.

If you are interested in this opportunity, please forward your resume to


sudip.hazra@emc.com

Experience 1 - 5 Years

Industry Type IT-Software/ Software Services

Role Tech Support Engnr

Functional Area Application Programming, Maintenance

Education UG - Any Graduate - Any Specialization,Graduation Not Required

PG - Any PG Course - Any Specialization,Post Graduation Not Required

Location Bengaluru/Bangalore

Keywords Clariion, Celerra, SAN, NAS , Storage, Support

Contact Sudip Hazra

EMC Data Storage Systems (India) Private Limited

12, Subramanya Arcade, Tower B, Bannerghatta

Road,

BANGALORE,Karnataka,India 560029

Telephone 91-80-66225000

Email sudip.hazra@emc.com
Website http://www.emc.com

Job Posted 01 Jun

Experience:

2 - 4 Years

Location:

Chennai

Compensation:

Rupees 3,75,000 - 4,75,000

Education:

UG - B.Tech/B.E. - Any Specialization, Agriculture, Automobile, Aviation, Bio-


Chemistry/Bio-Technology, Biomedical, Ceramics, Chemical, Civil, Computers,
Electrical, Electronics/Telecomunication, Energy, Environmental, Instrumentation,
Marine, Mechanical, Metallurgy, Mineral, Mining, Nuclear, Paint/Oil, Petroleum,
Plastics, Production/Industrial, Textile, Other Specialization PG - Post Graduation Not
Required

Industry Type:

IT-Hardware & Networking

Role:

Technical Support Mgr

Functional Area:
IT-Support, Telecom, Hardware

Posted Date:

17 May

Desired Candidate Profile

* Ideal candidate must be a BE graduate with minimum 3-4 years experience in


Storage.

* Installation, Configuration and Maintenance experience of Storage, Switch


fabric.

* Should have awareness of SAN/NAS hardware. Should have capability of


assisting in remote troubleshooting with L1 Field Engineers

* Storage Arrays - EMC CLARiiON CX4 , AX4, Celerra NX4, NS Series Systems,

* Hitachi Modular AMS 2000 Series, Enterprise USP V, USP VM Systems.

* Knowledge on SAN Switches- Brocade Core Switch 2/64, Brocade SAN Director
4/256, Cisco MDS 9000 Family switches.

* Storage certification desirable.

Job Description

The ideal candidate should have 3-4+ years of experience in implementation,


configuration and maintenance supporting an enterprise class storages.

Job Responsibilities;

* At least 4 years experience on Storage - SAN and NAS implementation

* Should have core experience in EMC Clarrion/Celera, Hitachi AMS Series &
Hitachi Enterprise USP V/ USP VM storages.
* Good Knowledge of Fibre switches ( Brocade , Cisco MDS )

* Excellent Knowledge of SAN – including exposure to plan and strategize


allocation of volumes, LUN’s

* Exposed to GUI tools for SAN/NAS/Fabric switch management

* Good customer coordination skills

* Excellent communication & troubleshooting skills

* Capacity Management knowledge

* SAN concepts like Snapshot, Snapmirror, Flashcopy, BCV

* Should have participated in at least one SAN/NAS migration project

* Basic knowledge on various operating systems (Windows, Solaris, Linux,


VMware etc.) pertaining to Storage Activities.

* Knowledge on other Storages(HP/IBM/SUN) is added advantage

* Resolving escalated problems on the Enterprise Storage environment and the


Storage Area Network and well as the NAS environment

* Awareness of DR – requirements, preparedness, planning

Keywords: Storage ,San / Nas Implementation

Company Profile

Accel Frontline Limited is part of the Accel Group of companies with a 19 year long
history, and has pioneered the concept of services in the I.T Industry. Accel has
partnered with global leaders such as IBM, Sun Microsystems, HP, Intel, Veritas, JD
Edwards, Microsoft, Cisco, Lucent, Nortel Networks, 3 Com to mention a few. Accel
Frontline Ltd is a joint venture company formed between Accel ICIM Systems &
Services Ltd and Frontline Technologies Corporation, Singapore, a leading IT
Services organization listed on the Singapore Exchange Main Board. In addition to
Frontline Technologies, Intel and ICICI Venture Funds also hold equity position in the
company contributing to a global participation on corporate governance. Accel
Frontline is a SEI CMMi Level 5, organization.
Accel Frontline Limited has serviced over 3000 customers across continents and
offers one of the widest range of services - Complete IT Outsourcing Services, Full
suite of Application Development, Maintenance and Support services, Package
Implementation / Support services for leading ERP/CRM suites, Outsourced Product
Development Services and Comprehensive Infrastructure Management Services. In
addition, Accel Frontline Limited also has developed its own products in the
education, healthcare, banking, manufacturing, distribution, and automotive
verticals and has secured large enterprise customers for these products across
India, South East Asia, and Middle East/Africa.

With operations out of more than 100 manned locations across India and
international location such as USA, Singapore and Dubai, and with the combined
strength of over 2000 skilled employees, Accel is a leading provider of
comprehensive end-to-end enterprise solutions, specializing in IT infrastructure,
applications, consulting, outsourcing and support services.

Accel Frontline was ranked in the Top 10 in DQ IDC Best Indian IT Employer survey
2004 thus making Accel Frontline as one of the top IT companies to work for.

Contact Details

Company Name:

Accel Frontline Limited

Website:

http://www.accelfrontline.com

Executive Name:

Jexi Thomas

Address:
Accel Frontline Limited

No. 132 Murugesa Naicker Office Complex Greams

Road

CHENNAI,Tamilnadu,India 600006

Email Address:

jexi.thomas@accelfrontline.in

Telephone:

91-44-42015148

Storage admin(T124109) Wipro Technologies


040611900081 13072422992628

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Experience:
1 - 3 Years
Location:
Bengaluru/Bangalore
Education:
UG - Any Graduate - Any Specialization PG - Post Graduation Not Required
Industry Type:
IT-Software/ Software Services
Role:
Security Engnr
Functional Area:
IT-Support, Telecom, Hardware
Posted Date:
04 Jun
Desired Candidate Profile
Qualification: Bachelors Degree

Experience: 1-3 YEARS

Skills: The incumbent will be responsible for Service ticket creation / assignment /
prioritization / escalation / tracking / closure and fedback as per defined SLA in the SOW.
He/She should follow KEDBs, Wikis for resolving technical issues and follow the defined
proceses(SOPs/SOWs) while attempting to resolve the incidents. Prepare incident MIS as per
requirements.Proactive Remedy Queue Managemen.Identifying the trend of calls / tickets and
highlighting it to L2 / TL as applicable for outage confirmation. Creating child tickts and tagging
them with problem ticket. Callback the user and confirm resolution (whereever applicable)

Area of expertise: Technology Infrastructure Services


Job Description
Roles and Responsibilities: EMC Storage,
Skill & Job Requirements: The incumbent will be responsible for Service ticket creation /
assignment / prioritization / escalation / tracking / closure and fedback as per defined SLA in the
SOW. He/She should follow KEDBs, Wikis for resolving technical issues and follow the defined
proceses(SOPs/SOWs) while attempting to resolve the incidents. Prepare incident MIS as per
requirements.Proactive Remedy Queue Managemen.Identifying the trend of calls / tickets and
highlighting it to L2 / TL as applicable for outage confirmation. Creating child tickts and tagging
them with problem ticket. Callback the user and confirm resolution (whereever applicable)
Keywords: Storage adminT124109
Company Profile
We are the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company globally.
We provide comprehensive IT solutions and services, including systems integration, information
systems outsourcing, package implementation, software application development and
maintenance, and research and development services to corporations globally.

In the Indian market, we are a leader in providing IT solutions and services for the corporate
segment in India offering system integration, network integration, software solutions and IT
services. In the Asia Pacific and Middle East markets, we provide IT solutions and services for
global corporations. We also have a profitable presence in the niche market segments of
consumer products and lighting.

Our ADSs are listed on the New York Stock Exchange, and our equity shares are listed in India
on the Bombay Stock Exchange, and the National Stock Exchange. For more information, please
visit our websites at www.wipro.com and www.wipro.co.in
Contact Details
Company Name:
Wipro Technologies
Website:
http://careers.wipro.com
Executive Name:
Wipro Technologies
Address:
Not Mentioned
Telephone:
Not Mentioned
Reference ID:
Job Code T124109
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