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Who we are:
EMC Corporation is the world leader in products, services, and solutions for
information storage and management.
What we do
We help customers of all sizes manage their growing information from the time of
its creation to its archival and eventual disposal through information lifecycle
management. EMC information infrastructure solutions are the foundation of this
mission. An EMC information infrastructure unifies networked storage technologies,
storage platforms, software, and services to help organizations better and more
cost-effectively manage, protect, and share information.
EMC's Vision
Job Description
* Must have the ability to work independently and as part of a team, with minimal
supervision.
* Ability to support and communicate with customers over the phone or preferred
communication method by customer.
Desired Profile
* Monitors and tracks all service calls, provides call status updates at regular
intervals and communicates status to customers using Call Tracking Databases.
Experience 1 - 5 Years
Location Bengaluru/Bangalore
Road,
BANGALORE,Karnataka,India 560029
Telephone 91-80-66225000
Email sudip.hazra@emc.com
Website http://www.emc.com
Experience:
2 - 4 Years
Location:
Chennai
Compensation:
Education:
Industry Type:
Role:
Functional Area:
IT-Support, Telecom, Hardware
Posted Date:
17 May
* Storage Arrays - EMC CLARiiON CX4 , AX4, Celerra NX4, NS Series Systems,
* Knowledge on SAN Switches- Brocade Core Switch 2/64, Brocade SAN Director
4/256, Cisco MDS 9000 Family switches.
Job Description
Job Responsibilities;
* Should have core experience in EMC Clarrion/Celera, Hitachi AMS Series &
Hitachi Enterprise USP V/ USP VM storages.
* Good Knowledge of Fibre switches ( Brocade , Cisco MDS )
Company Profile
Accel Frontline Limited is part of the Accel Group of companies with a 19 year long
history, and has pioneered the concept of services in the I.T Industry. Accel has
partnered with global leaders such as IBM, Sun Microsystems, HP, Intel, Veritas, JD
Edwards, Microsoft, Cisco, Lucent, Nortel Networks, 3 Com to mention a few. Accel
Frontline Ltd is a joint venture company formed between Accel ICIM Systems &
Services Ltd and Frontline Technologies Corporation, Singapore, a leading IT
Services organization listed on the Singapore Exchange Main Board. In addition to
Frontline Technologies, Intel and ICICI Venture Funds also hold equity position in the
company contributing to a global participation on corporate governance. Accel
Frontline is a SEI CMMi Level 5, organization.
Accel Frontline Limited has serviced over 3000 customers across continents and
offers one of the widest range of services - Complete IT Outsourcing Services, Full
suite of Application Development, Maintenance and Support services, Package
Implementation / Support services for leading ERP/CRM suites, Outsourced Product
Development Services and Comprehensive Infrastructure Management Services. In
addition, Accel Frontline Limited also has developed its own products in the
education, healthcare, banking, manufacturing, distribution, and automotive
verticals and has secured large enterprise customers for these products across
India, South East Asia, and Middle East/Africa.
With operations out of more than 100 manned locations across India and
international location such as USA, Singapore and Dubai, and with the combined
strength of over 2000 skilled employees, Accel is a leading provider of
comprehensive end-to-end enterprise solutions, specializing in IT infrastructure,
applications, consulting, outsourcing and support services.
Accel Frontline was ranked in the Top 10 in DQ IDC Best Indian IT Employer survey
2004 thus making Accel Frontline as one of the top IT companies to work for.
Contact Details
Company Name:
Website:
http://www.accelfrontline.com
Executive Name:
Jexi Thomas
Address:
Accel Frontline Limited
Road
CHENNAI,Tamilnadu,India 600006
Email Address:
jexi.thomas@accelfrontline.in
Telephone:
91-44-42015148
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Experience:
1 - 3 Years
Location:
Bengaluru/Bangalore
Education:
UG - Any Graduate - Any Specialization PG - Post Graduation Not Required
Industry Type:
IT-Software/ Software Services
Role:
Security Engnr
Functional Area:
IT-Support, Telecom, Hardware
Posted Date:
04 Jun
Desired Candidate Profile
Qualification: Bachelors Degree
Skills: The incumbent will be responsible for Service ticket creation / assignment /
prioritization / escalation / tracking / closure and fedback as per defined SLA in the SOW.
He/She should follow KEDBs, Wikis for resolving technical issues and follow the defined
proceses(SOPs/SOWs) while attempting to resolve the incidents. Prepare incident MIS as per
requirements.Proactive Remedy Queue Managemen.Identifying the trend of calls / tickets and
highlighting it to L2 / TL as applicable for outage confirmation. Creating child tickts and tagging
them with problem ticket. Callback the user and confirm resolution (whereever applicable)
In the Indian market, we are a leader in providing IT solutions and services for the corporate
segment in India offering system integration, network integration, software solutions and IT
services. In the Asia Pacific and Middle East markets, we provide IT solutions and services for
global corporations. We also have a profitable presence in the niche market segments of
consumer products and lighting.
Our ADSs are listed on the New York Stock Exchange, and our equity shares are listed in India
on the Bombay Stock Exchange, and the National Stock Exchange. For more information, please
visit our websites at www.wipro.com and www.wipro.co.in
Contact Details
Company Name:
Wipro Technologies
Website:
http://careers.wipro.com
Executive Name:
Wipro Technologies
Address:
Not Mentioned
Telephone:
Not Mentioned
Reference ID:
Job Code T124109
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