DIANE RASMUSSEN

Chino, CA 91710
dr104ee18@westpost.net | (909) 821-6568
______________________________________________
Backup Support | Vendor Relations | Project Coordination | Inventory Control | S
trategic Planning
Medical Billing | Problem Solving | Issue Resolution | Workflow Prioritization |
Scheduling
Customer Service | Data Entry | Reception | Time Management | Team Building
- QUALIFICATIONS SUMMARY -
Loyal and honest administrative professional with many years of experience and a
proven history of providing comprehensive administrative support and exceeding
employer expectations. Consummate professional who maintains the utmost personal
integrity and confidentiality. Detail-oriented and places a premium on organiza
tion, efficiency, accuracy, and quality. Excels at multi-tasking and consistentl
y meeting project deadlines.
- CORE COMPETENCIES -
* Friendly team player who is always willing to lend a helping hand and provide
backup support to coworkers
* Excellent communication (both oral and written) and interpersonal skills to ea
sily establish rapport with others
* Computer savvy and skilled in utilizing Microsoft Office Suite applications
* Flexible and versatile with a proven history of making quick independent decis
ions and judgments
- PROFESSIONAL EXPERIENCE -
Administrative Assistant and Receptionist, Hill Phoenix, Chino, CA 11/04 a" 11/0
9
Provided comprehensive administrative support and fielded and directed incoming
calls from a busy, multi-line phone switchboard system. Greeted and directed gue
sts, always providing guests with outstanding service. Controlled office invento
ry and ordered supplies and printed materials when necessary. Sorted and distrib
uted mail and prepared daily UPS and FedEx packages for shipment. Managed the un
iform service for approximately 30 field technicians. Utilized Corrigo Software
to accurately bill all Safeway invoices. Obtained necessary certificates of insu
rance for all vendors and construction projects. Quickly fielded and resolved cu
stomer issues and complaints.
* Uncovered over $3,000 of misfiled service work orders which were then billed a
nd collected for the full amount
* Received a commendation letter from a superior for taking initiative and gaini
ng over $3,000 for the company
* Established a safety program that included evacuation procedures in the event
of fire, explosion, or earthquake
* Proactively provided backup administrative support to others struggling to com
plete their workload
* Began initial employment with Hill Phoenix as a temporary employee and was pro
moted to a permanent position in less than one year due to outstanding performan
ce and dedicated service
Administrative Assistant, Ajilon Staffing, Ontario, CA 6/02 a" 7/04
Partnered with the Ajilon professional staffing organization to provide several
companies with temporary administrative support including as a Human Resources A
ssistant, a Medical Billing Clerk, and a Data Entry Clerk.
Project Coordinator, S & W Development, Walnut, CA 3/02 a" 6/02
Collaborated directly with city officials, homeowners, and project superintenden
ts to coordinate logistics for custom home construction projects. Implemented an
d maintained the companyas accounts payables program.
* Laid off due to adverse economic circumstances particularly effecting the cons
truction industry
- EDUCATION -
Associate of Arts, Business a" Cerritos College, Norwalk, CA