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In the field of commerce, the specialist area of business development comprises a number
of techniques and responsibilities which aim at gaining new customers and at penetrating
existing markets. Techniques used include:
Business development involves evaluating a business and then realizing its full potential,
using such tools as:
marketing
information management (sometimes conflated with knowledge management)
customer service
Successful business development often requires a multi-disciplinary approach beyond just "a
sale to a customer". Some consultants[who?]frequently recommend a detailed strategy for
growing a business in desirable ways, which may
involve financial, legal and advertising skills. Business-development practitioners cannot
reduce their activities to simple templates applicable to all or even most situations faced by
real-world enterprises. Creativity in meeting new and unforeseen challenges may help
sustainable growth.
Business-development roles may have one of two modes:
1. sales-oriented (client-facing); or
2. an operational function to support sales.
1. pre-bid phase
2. bid phase
3. post-bid phase
marketing
legal
strategy
finance
proposal management or capture management
sales experience
The "pipeline" refers to flow of potential clients which a company has started developing.
Business-development staff assign to each potential client in the pipeline a percent chance
of success, with projected sales-volumes attached. Planners can use the weighted
average of all the potential clients in the pipeline to project staffing to manage the new
activity when finalized. Enterprises usually support pipelines with some kind of CRM
(customer relationship management) tool or CRM-database, either web-based (such as the
salesforce.com software-as-a-servicesolution) or an in-house system. Sometimes business
development specialists manage and analyze the data to produce sales management
information (MI). Such MI could include:
[edit]External links
Product manager
From Wikipedia, the free encyclopedia
A product manager considers numerous factors such as target demographic, the products
offered by the competition, and how well the product fits in with the company's business
model. Generally, a product manager manages one or more tangible products. However, the
term may be used to describe a person who manages intangible products, such as music,
information, and services.
A product manager's role in tangible goods industries is similar to a program director's role in
service industries.
Diverse interpretations regarding the role of the product manager are the norm. The product
manager title is often used in many ways to describe drastically different duties and
responsibilities. Even within the high-tech industry where product management is better
defined, the product manager's job description varies widely among companies. This is due
to tradition and intuitive interpretations by different individuals.
In the financial services industry (banking, insurance etc.), product managers manage
products (for example, credit card portfolios), their profit and loss, and also determine the
business development strategy.
In a Scrum environment, a Product Manager is also referred to as the Product Owner, and
usually has the main role of representing the product to the customer [1]. Some of the
responsibilities of the Product Owner include marketing of the product and analysis of the
competition.
You must be able to communicate with all areas of the company. You will work with an
engineering counterpart to define product release requirements. You will work with
marketing communications to define the go-to-market strategy, helping them understand
the product positioning, key benefits, and target customer. You will also serve as the
internal and external evangelist for your product offering, occasionally working with the
sales channel and key customers.
A product manager's key role is strategic, not tactical. The other organizations will
support your strategic efforts; you won't be supporting their tactical tasks.
KEY RESPONSIBILITIES
Managing the entire product line life cycle from strategic planning to tactical
activities
REQUIREMENTS
Knowledgeable in technology.
This position requires travel to customer and non-customer sites in North America
and Europe (25%).
Top business development managers fret about the lack of creativity and innovation
beneath them, below the supertanker's decks, but their own decision-making processes
and command structures stultify efforts - even ones which they themselves have
promoted - to develop the new and rejuvenate the old.
In larger organizations the business development manager works with marketing and
sales departments, government and industry peak bodies. Domestic and overseas travel
is often a requirement of this position, and report writing is necessary.
A business development manager should be able to present the strategy clearly to its
customers. The strategy should contain a clear vision followed by a set of clear time-
bound actions in order to achieve consistent success.