GLENN L.

GRAMBO
3090 Magnolia Woods Court Quinton, VA 23141
H (804) 557 3815 gg109129a@wes
tpost.net C (804) 283 1270

OPERATIONS MANAGEMENT PROFESSIONAL

Leading Through Personal Example

PROFILE
Highly accomplished and experienced operations management professional with a re
cord of achievement guiding quality management, distribution management, and ope
rations management. Always improve organizational quality, effectiveness, and e
fficiency through a personal contribution that aligns the business processes and
technical infrastructure to realize cost savings, accelerate performance, and m
aintain a strategic flexibility that provides a competitive advantage for the or
ganization.
Focused and motivated, able to work both independently and collaboratively in a
variety of settings, conditions, and environments. Driven to both succeed and co
ntribute, diligent, goal-oriented, conscientious, and dedicated to personal grow
th and improved performance. Able to remain calm and work well in high-pressure
situations, widely recognized as a quick learner and articulate communicator wit
h excellent organizational and interpersonal skills.
* Experience in Six-Sigma with extensive scope of responsibility and a proven tr
ack record of delivering optimal results that continuously improves organization
al effectiveness.
* Adept strategist who transforms strategic plans into workable solutions, ensur
ing performance improvement on key process indicators and organizational objecti
ves. Strong ability to interact at all levels of the organization to drive a con
tinuous improvement culture.

CORE COMPETENCIES
Process Improvement * Operations Management * Supply Chain Management * Performa
nce Optimization
Inventory Control * Distribution Management * Project Management * Risk Manageme
nt * Task Focused
Operations Design * Profit and Loss Management * Problem Identification and Reso
lution
Six Sigma * Staff Development * Leadership * Strategic Development
Conflict Resolution * Relationship Management
Capital Procurement

PROFESSIONAL EXPERIENCE
Interior Specialty Construction Providence Forge, VA 2004 - Present
Project Manager
Proven project management skills utilized in directing the completion of commerc
ial interior construction projects.
Manage overall planning and coordination of projects from estimating to installa
tion. Well versed in guiding construction and day-to-day operations, scheduling
and management of a wide variety of cross-functional teams and external cross-d
iscipline resources.
* Completed 13 projects totaling $38,000,000 in sales to date with gross profit
totaling $2,000,000.
* Improved operational effectiveness with pre-site construction of items, elimin
ating slowdowns in the field and increasing productivity by 5 %.
* Integrated general contractors and suppliers effectively for on-time deliverab
les.
GLENN GRAMBO PAGE 2
Pet Dimensions Richmond, VA 2002 - 2004
General Manager / Consultant
Retained to transform a small business into a more mature, professional small bu
siness. Instituted industry-accepted standard practices. Relocated facilities
to permanent site. Designed and implemented Warehouse Management System (WMS) s
ystems, as well as trained and developed the permanent staff to allow for succes
sful operations going forward.

Circuit City Stores, Inc. Richmond, VA 1984 -

2002
General Manager Distribution 1986 - 2002
Managed new distribution facility in Louisville, Kentucky with 160 direct and in
direct reports, addressing the distribution needs of the organization. Designed
and managed the facility to accommodate distribution for all Circuit City store
s nationwide. Directed the expansion of the company into CD and DVD sales.
* Improved operational efficiency of distribution process by 15% based on cost o
f sales through eliminating double handling.
* Increased employee retention rate from 82.4% to 98.3% by developing staff, pro
viding training in leadership, communication, and conflict resolution.
* Moved inventory accuracy from 94.6% to 99.8% for a $160,000,000 location.
* Analyzed transportation to optimize third-party logistics (3PL) and in-house f
leet options, reducing transportation expenses by 32%.
Director of Distribution Planning 1984 - 1986
Led distribution planning for company, working to integrate Six Sigma concepts i
nto facility operations. Designed and implemented space planning, system suppor
t for both conveyor automation and Information Technology, selection methodology
, transportation optimization, and human resource direction for distribution exp
ansions.
* Wrote white paper on Warehouse Management System (WMS) system and provided ins
ight into how to integrate WMS into a major retail logistics operation.
* Developed site selection model used for Distribution and Service facility loca
tions over next fifteen years.
* Integrated Point-of-Sale (POS) system into push system from Distribution cente
rs to stores, leading a multi-discipline task force.
* Budgeted for distribution and transportation, driving costs as a percentage of
sales from 11.2% to 7%.

EDUCATION / CERTIFICATION
Bachelor of Science, Industrial Engineering and Operations Research
Virginia Tech - College of Engineering, Blacksburg, VA
Working toward Six Sigma Black Belt Certification

AWARDS AND AFFILIATIONS

Leadership roles in non-profit boards, including Hanover Church of the Nazarene
Life Member of Distributive Education Club (DECA), Maidens, VA Chapter
Honorary Kentucky Colonel Business and Citizenship Award
Life Member of International Institute of Industrial Engineers
Licensed Real Estate Agent