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PROFESSIONAL EXPERIENCE
ELECTRONIC TRACKING SYSTEMS, Bonney Lake, Washington 2000-Present
Regional Managing Director, NW (2009-Present)
Regional Operations and Development Manager (2003-2008)
Chief leadership and executive management of regional operations, business devel
opment, strategic planning, budget control, and P&L. Oversee all aspects of HR p
rocesses, including: screening, selection, recruitment, training, development, a
nd employee relations building. Direct a team of support managers and maintenanc
e representatives. Ensure, track, and optimize client and community relations bu
ilding, system improvements/innovations, and program development. Benchmark comm
unity coalitions to lower crime within participating cities and develop new city
coalitions.
Process Re-Engineering:
* Championed technical systems support, overseeing the repair of an Area Wide Mo
nitor, remote towers, and police tracking vehicles.
* Cultivated and sustained relationships with the FBI and Police Departments in
Washington, Idaho, Oregon and Alaska; scheduled and delivered training on produc
ts and services to maintain safety.
* Realized apprehension of numerous violent criminals by devising a strategic pl
an and leading a team of associates to aid law enforcement.
* Planned and launched mock bank robberies with law enforcement to educate and m
entor financial institution employees, increasing participation, interest, confi
dence, and overall safety.
Awards & Accolades:
* Recognized by the FBI for reducing violent crime and assisting in imprisoning
criminals.
Prior to 2000, worked as Operations Manager for DDH CONSTRUCTION, Bonney Lake, W
ashington. Also worked as Sales Consultant / Customer Service Representative for
GTE OF THE NORTHWEST, Coeur diAlene, Idaho and Kirkland, Washington. Awards & A
ccolades:
* Silver Level of Recognition in the GTE Circle of Success Program.
* Distinction as 1 of the Top 5 Revenue Producing Sales Consultants in the North
west Market Region.
* Legendary Customer Service Award.
* GTE Top Performer Award for 4 consecutive quarters.
* 1st place in the GTE Roaring 20s Sales Promotion.
* Awarded honors for consistently reaching over 115% of sales objectives.
PROFESSIONAL AFFILIATIONS
Executive Board of Directors-Treasurer
Crime Stoppers Of Puget Sound, Seattle, Washington
FBI Citizens Academy Alumni Association, Seattle, Washington
SAMPLE RECOGNITIONS
O.Deanna has successfully grown ETS' positive effect in the Puget Sound/Seattle
areas into a state and national presence. It is my hope as we venture into 2009
and beyond that all of us can learn from this outstanding example, and strive to
replicate these kinds of "feet on the street" networking endeavors that serve t
o further communicate and leverage the value of partnering with ETS and its Asso
ciatesi