SCOTT FERENSICK

871 Sagebrush Lane

Collegeville, Pennsylvania 19426
484.902.8296
E-mail: sf10b27ce@westpost.net
DIRECTOR: Engineering, IT, Technology Management
Highly accomplished leader with over 15 years of experience directing and leadin
g technology life cycles from development to product launch. Extensive experien
ce managing business needs into technology deliverables through clear communicat
ion and methodical, detailed planning approach. Proven ability to mentor and le
ad cross-functional teams in requirements gathering, planning, production deploy
ment, and product/software lifecycle management. Unique blend of hands-on techn
ical management experience and senior management skill used to deliver strategic
business and product plans.
Program Management & Strategy Product Implementation Planning Product Vision & R
oadmaps Product Lifecycle Development Project Management Business Requirements G
athering Use Cases Vendor/Resource Management Technology Evaluation/Analysis St
rategic Partnership Negotiation
PROFESSIONAL EXPERIENCE
Comcast Cable
2005 to Present
Philadelphia, PA
Director, Product Development & Integration
Currently lead critical new technology projects within Comcast's Eastern Divisio
n with full ownership of program lifecycles, implementation strategies and end-t
o-end product schedules. Manage cross-functional
organizations through product deployment planning/execution along with requireme
nts gathering, financial analysis and business prioritization for senior divisio
n leadership on key initiatives.
* Technical sponsor/owner for Comcast4U, Comcast's mobile SMS text service, an i
ndustry first allowing customer instant access to product & service information.
Lead from proof of concept,
through to full East Division customer launch including product marketing, IT su
pport & Ops plans.
* Cross functional IT & Engineering lead for internal software development appli
cations leveraging Cisco UCCE platform to provide customer facing communications
via automated dialer programs.
* Lead for Comcast's Universal Caller ID deployment initiative including oversig
ht and development of implementation plan, execution strategies and program mana
gement.
* Overall program management for East Division's Cisco UCCE IP Call Center imple
mentation to more than 20 call centers and over 6,000 agents including oversight
for business requirements gathering, Cisco Professional Services, IT/Engineerin
g development and Operational support.
* Develop and maintain relationships with cross-functional departments within Sa
les, Marketing, Product Development, Engineering, Customer Care and Tech Ops to
determine operational requirements to implement new products.
Manager, New Product Deployments (NE&TO)
Lead team of engineers and analysts within NE&TO's Product Engineering team, res
ponsible for product evaluations, technical and market trials including requirem
ents/scope planning, technical product implementation along with product perform
ance, analysis and deployment reviews.
* Established Comcast's Beta Development Network used for product/technical tria
ls including PowerBoost, Speed Test Network, DOCSIS 3.0, CallerID to TV/PC & Bus
iness Class Digital Voice
* Responsible for presenting executive summaries to key business leadership on f
indings and recommendations for all product evaluations, trials and studies of n
ext generation voice and data initiatives
TRUEPOSITION
2003 to 2005
Berwyn, PA
Manager, Network Design and Analysis
Supervised the cross-functional team of more than 40 employees across Wireless L
ocation System (WLS)
engineering, UNIX administration and networking support divisions.
* Responsible for growing WLS engineering and UNIX administration divisions to m
ore than 200%, including extensive hiring effort and training regiment to ensure
quality and minimal learning curve
* Exceeded Cingular Wireless and T-Mobile consent decree FCC milestones, 8000 an
d 2000
basestations equipped to support Phase 2 E911 service, respectively
* Directly supported the Sales Engineering team on the contract closure of TrueP
osition's 1st two 3rd tier
wireless carriers, Viaero Wireless and Iowa Wireless
AIRCLIC INC.
2000 to 2002
Blue Bell, PA
Program/Technical Solution Manager
Responsible for managing all phases of the product development lifecycle and led
a team of 5 engineers focused on delivering quality hardware and software solut
ions.
Program Management
* Instituted the product development lifecycle, managed process deliverables and
initiated product steering updates to communicate product roadmap, release stra
tegy and overall platform status.
* 1st Beta product release within 4 months and initial commercial product releas
e within 6 months.
* Presented quarterly product updates to senior management and board members.
Device & Sales Engineering
* Created 50 wireless phone prototypes, a Nextel handset that provided our sales
team the ability to demonstrate the advantages of wireless scanning solutions.
* Delivered 500 pre-production wireless phone scanners in 3 months, a Motorola h
andset attachment
that enabled our partnership program to sign on 300 developers.
* Account Management for key development partners providing sales support, train
ing, problem solving skills
VERIZON WIRELESS
1996 to 2000
Philadelphia, PA
Manager, System Performance (1999 to 2000)
Responsible for overall engineering of the wireless voice and data regional netw
orks. Provided leadership and development for staff of 10 engineers
Engineering and Network Optimization Achievements
* Established guidelines for integration of new product and services into the ne
twork ensuring quality service to our customer base as network expanded.
Service Quality Benchmarks
* CDMA voice network call failures below 2%, call blocking below 2.5%, Y2000.
Senior Engineer, RF System Design and Performance (1998 to 1999)
As subject matter expert for the CDMA wireless network, dedicated time and effor
t to sharing ideas and problem solving skills with other team members. Resolved
service effecting issues promptly through innovative analysis techniques and tr
end reporting.
Network Performance and Optimization
* Lead member of HQ taskforce assigned to the Charlotte, NC market in which we s
hared best practices and achieved almost 3 tenths of a percent decrease in call
failures from 1 month's work.
* Ensured new cell site network additions performed reliably and exceeded turn o
n criteria of less than 2% call failures and blocking.
Innovation and Mentoring
* Created shell script tool which automated hardware failure alarms providing a
reduction in out of service conditions due to failing hardware.
Engineer, RF System Design and Performance (1996 to 1998)
Designed region's wireless network, including antenna and power budgets. System
optimization and load testing along with frequency planning. Capacity and traf
fic planning focused on quality of service levels and minimal blocking condition
s.
LOCKHEED MARTIN
1994 to 1996
King of Prussia, PA
Research Assistant, Center for Advanced Communications
Performed software simulation and analyses of CDMA-based satellite communication
s system detailing the loading impacts on data rate performance and throughput.

EDUCATION
VILLANOVA UNIVERSITY, Villanova, PA
Master of Science in Electrical Engineering, 1996
VILLANOVA UNIVERSITY, Villanova, PA
Bachelor of Science in Electrical Engineering; Minor in Mathematics, 1994
VILLANOVA UNIVERSITY, Villanova, PA
PMP certification coursework, 2002

Have also completed a number of classes, seminars and workshops in Leadership, M

otivation, Time Management, Listening, Management Information Systems, Design, B
udgeting, Team Building, and similar business oriented curricula.