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ANGELIQUE M.

CAFFEY
1362 Mountain Way
C
larksville, TN 37043
Home: (931) 368-1363
Cell: (404) 664-7900
Email: angel
iquecaffey@yahoo.com

OBJECTIVE
To obtain a positi
on as Logistics Manager
SUMMARY OF
QUALIFICATIONS
Twenty-one years experience in the successful management/administration of multi
-million dollar food services facilities, for the United States Army. Over ten y
ears creditable experience as a Food-Service Quality Assurance Evaluator. Solid
exposure to communicating and briefing high-level managers in the leadership cha
in. Professional Team Development Capability at operational and managerial level
s. Proven Expertise in Structuring and Managing Training Programs. Certified Ser
ve Safe Food Safety Instructor.Certified "Masters" In Food Service Operations. A
bility to obtain and maintain Secret Security Clearance

Work Experience
US Army (06/01/2006 - Present) - Senior Food Operations Management/Analyst
Fort Campbell, Kentucky United States
Supervisor: CW3 Froehlich - 2709563036; Contact:Yes
Pay Grade: ZZ -
Salary: $52,000.00 per year
Hours per week: 80
Duties: Proficient translation of management goals and objectives into actual op
erating practices within requirements and in compliance within policies and stat
utory requirements. Broad vision and experience in the food management career fi
eld, including personnel staffing, training doctrine, operational and administra
tive functions. Directly influenced and planned structure and standardization of
food service operations in both commercial and mobile frameworks. Developer and
manager of high quality nutritional program requirements for large facilities a
nd organizations, inclusive of food preparation and presentation policy, safety
and sanitation practice, as well as planning and coordinating of specialty theme
events. Responsible for operational analysis input and advised higher echelon l
ogisticians concerning all food service matters related to food preparation, equ
ipment and facility funding and deployment, food quality and culinary training v
erification and validation, and management and synchronization of master organiz
ational work schedules. Experienced in requisitioning and accounting practices f
or multi-million dollar facilities and the associated human and operational reso
urces. Monitored and audited multiple dining facilities accounts, sanitation pro
cedures, and conformance with food service regulations. Researched and managed r
esources for continuous organizational development and improvements of dining fa
cilities. Drafted and revised performance work statements for food service opera
tions. Monitored expenses to ensure compliance with Federal and Department of De
fense budgetary and fiscal responsibility mandates. Advisor/supervisor of six mi
litary large-scale dining facility budgets/account statuses, nutrition requireme
nts, food preparation, sanitation standards, and staff requirements. Interviewed
, trained, and evaluated Quality Assurance Evaluators. Ensured all evaluators we
re trained in accordance with regulations. Conducted monthly, quarterly, and yea
rly counseling of food service managers and employees, which resulted in the imp
rovement of work practices. Efficiently managed multiple dining facilities world
wide that fed in excess of 1800 diners per meal. Entrusted over a dining facilit
y with an associated staff of over 175 food service employees. Executed master m
enu planning and supervision of facilities, which hosts dignitaries and diplomat
s. Planned and developed safety/food sanitation programs. Developed strong backg
round in quality assurance in the area of food service facility operations. Laud
ed for skilled program instruction using available software which include word p
rocessing, spreadsheets, and slide presentations. Planned, developed, and implem
ented administrative and Standard Operation Procedures used a model for organiza
tion training plans. Developed extensive personnel experience at both the techni
cal, operational and managerial levels during a career with the U.S. Army. Selec
ted, interviewed, trained and, evaluated employee performance. Processed all inc
oming and outgoing personnel for promotions, awards, world-wide transitions, dem
otions, housing, operational equipment and resources as well as responsible for
assurance that personnel actions comply with Department of Defense policy and st
andards. Demonstrated knowledge of various regulations and programs affecting em
ployment practices. Supported observation of ethnic celebrations in compliance w
ith the Army Equal Opportunity Program resulting in enhanced cross-cultural awar
eness and promoted harmony within the workforce.
US Army (10/01/2008 - 12/01/2009) - Senior Logistics Manager
Fort Campbell, Kentucky United States
Supervisor: CW3 Froehlich - 2709563036; Contact:Yes
Pay Grade: ZZ -
Salary: $52,000.00 per year
Hours per week: 80
Duties: Supervised operation of 10 organizations performing supply and related s
ervice operations such as transportation and property disposal in excess of $450
M. Supervised management of materiel support functions instock control and accou
nting, procurement, inventory control, and item financial management. Supervised
development and preparation of operations information, plans, maps sketches, ov
erlays and related data to employ supply and service organizations. Planned, est
ablished, implemented, and oversaw quality assurance program aspects of contract
or performed fabrication, modification, preventive maintenance, minor repair, an
d maintenance programs up to DS/GS level, as well as ensure quality of receipts,
storage and issues of Army Prepositioned Stocks (APS-5)materials/equipment used
for mobilization/contingency exercises. Contributed to staff development and op
erations of supply support data systems, equipment review, salvage and repair pa
rts supply procedures, and maintenance support systems. Supervised preparation o
f deployment orders to both Operation Enduring and Iraqi Freedom, operating inst
ructions, reports, and related technical materials. Performed liaison between st
aff and supported to over ten thousand Soldiers in Kentucky and Southwest Asia t
o improve effectiveness of support activities. Independently develops complete,
less-complex plans dealing with procedural and factual aspects of logistical sup
port or portions of more complex plans while serving as team member. Plans inclu
de long-range, special and alternate plans, regulations and local directives per
taining to DOL major areas of responsibility (Supply, Maintenance, Transportatio
n, and Administration), as applicable. Studies and interprets directives, regula
tions, and policies of higher authority as well as policies, organizational stru
cture, space allotments, and logistics resource of the installation. Ensures all
possible problems are consi4ered in developing plans. Uses standardized methods
and procedures in developing plans and collecting and evaluating data pertinent
to the plans. Directly, or through higher graded specialist, coordinates accomp
lishment of planning with operating staff and command officials, obtaining parti
cipation and providing assistance and technical advice on logistics requirements
to be considered and met. Attends conferences with representatives of staff sec
tions to exchange opinions, information and obtain concurrences. Furnishes infor
mation on changing policies, doctrine, and regulations. Reviews data and plans o
f other directorates that relate to logistics support, for inclusion in plans de
veloped. Develops plans in final draft, assuring they are in accordance with pre
scribed missions, meet operational and functional requirements, anticipated tech
nological and mobilization changes, and are adaptable to changing military deman
ds. Follows through to ensure that plans and revisions are approved and forwarde
d for final review and publication.
US Army 04/30/2003-06/10/2006) - Contracting Officer Representative
Fort Wainwright, Alaska United States
Supervisor: Karren Stepp - 9154496111; Contact:Yes
Pay Grade: ZZ -
Serves as Contracting Officer Representative (COR) for the Food Service Contract
responsible for monitoring and evaluating the contractor's performance; perform
s surveillance inspections to ensure contract performance is in accordance with
established procedures. Monitors the full food service contract from inception t
o conclusion. Initiates on-the-spot corrective actions applicable to contract pe
rformance, recommending contract changes or termination, conducting evaluation m
eetings, developing statistical data, and recommending deduction of monies comme
nsurate with unsatisfactory services. Maintains a complete COR file in accordanc
e with established procedures. Monitors the customer complaint program, providin
g followup and verification of all complaints. Responds to administrative requir
ements affected from contract complaints. Testifies in the functional environmen
t applicable to claims forwarded to the Armed Services Board of Appeals/Court of
Claims. Prepares input to responses to the Contractor's Officer requirements fo
r contract information resulting from claim actions. Initiates Contract Discrepa
ncy Reports (CDRs) referencing specific contract violations and recommends corre
ctive action to the supervisor. Prepares deduction analysis commensurate with th
e value of contract services. Reviews major contract revisions, provides recomme
ndations to appropriate personnel i.e., Contracting Officer, Activity chief or o
ther installation staff. Serves as a member of the negotiation committee to disc
uss contract changes. Follows contract specifications to develop surveillance pl
ans and type of inspection and depth of inspections required to ensure contracto
r performance. Recommends approval of acquisition of required equipment, supplie
s, and materials within the scope of the contract. Determines that government fu
rnished property in contractor's possession is properly maintained within accept
able standards and use is controlled. Inspects and ensures compliance with provi
sions of the Food Service contract. Inspects completed services and notifies su
pervisor, and contractor of violations and deficiencies noted, particularly rela
tive to schedule, cost, and technical performance adequacy. Ensures that quality
and timely work performance is provided by the contractor. Evaluates performanc
e against contractual requirements. Identifies actual and potential slippage in
contract schedules. Provides information for fee determination and evaluation of
costs incurred. Certifies all aspects of contractor's performance. Recommends c
hanges to increase efficiency of support provided to customers. Follows establis
hed inspection techniques and procedures to inspect the operation under contract
to determine efficiency and effectiveness of functions. Submits reports of docu
mented instances of unacceptable contractor performance and contractors failure
to comply with contractual provisions. Ensure adequacy and progress of work comm
ensurate with amounts requested, including contract fee. recommends payment dedu
ction based on billing and workload data, inspection of performance, and other t
erms of contractual compliance
US Army (05/01/1999 - 04/30/2001) - Senior Training and Development Specialist
Fort Sill, Oklahoma United States
Supervisor: Karren Stepp - 9154496111; Contact:Yes
Pay Grade: ZZ -
Salary: $40,000.00 per year
Hours per week: 80
Supervised, trained, motivated and evaluated over 500 basis trainees on a weekly
basis. Facilitated lectures, demostrations, and performance exercises in leader
ship, personal counseling, individual human behavior, interviewing, interpersona
l communication, diet and nutrition, personal health and fitness, physical train
ing techiniques, weapons profiency and safety, through instructional techiniques
and training aids.
US Army (07/15/1996 - 04/15/1999) - Dining Facility Manager
Fort Campbell, Kentucky United States
Supervisor: Karren Stepp - 9154496111; Contact:Yes
Pay Grade: ZZ -
Salary: $32,000.00 per year
Hours per week: 60
Duties: Duties: Developed extensive personnel experience at both the technical,
operational and managerial levels during a career with the U.S. Army. Selected,
interviewed, trained and, evaluated employee performance; Responsible for promot
ions, awards, world-wide transitions of employees, demotions, housing, operation
al equipment and resources as well as responsible for assurance that personnel a
ctions comply with Department of Defense policy and standards. Knowledge of vari
ous regulations and programs affecting employment practices. Responsibly support
ed observation of ethnic celebrations in compliance with the Army Equal Opportun
ity Program; this enhanced cross-cultural awareness and promoted harmony within
the workforce. Ability to communicate effectively, both orally and in writing, t
o explain Policies, Standards, Guidelines and baselines, rules, and regulations.

US Army (04/10/1990 - 12/15/1993) - Food Service Specialist


Fort Bliss, Texas United States
Supervisor: karren Stepp - 9154496111; Contact:Yes
Pay Grade: ZZ -
Salary: $28,000.00 per year
Hours per week: 40
Duties: Duties: Performed preliminary food preparation procedures, prepares and/
or cooks menu items on the production schedule; as prescribed by Army recipes; a
pplies food protection and sanitation measures; receives and stores subsistence
items; performs preventative maintenance of food service equipment; ensures that
proper procedures, tempertures, and time periods are adhered to during food pre
paration, performs supervisory and inspection functions including shift supervis
ion
Education
Contracting Office Representative, 2008
B.S., Criminal Justice, Troy University, Montgomery, Alabama; 2007
A.S, Criminal Justice, Troy University, Montgomery, Alabama; 2005
Equal Opportunity Management Course, 2003
Food Service Management Course, 2003
Total Army Instructor Training, 2003
Senior Leader Course, 2001
Defense Pack and HAZMAT, 1995
Advanced Leader Course, 1995
Primary Leadership Development Course, 1992
United States Army Training Center, Fort Dix, New Jersey
Additional Information
Serve Safe Food Safety Instructor for the United States Army Alaska Food Service
s.
Certified in Occupational Safety and Health Training(OSHA) in General Industry S
afety & Health
Experience in developing in resident and mobile format lesson plans according to
course curriculum and test construction.
Conducted workshops for army food service soldiers and contract attendants in th
e areas of: food preparation, management, account procedures, customer service,
sanitation and safety, sexual harassment, equal opportunity, and leadership and
supervision.
Conducted Hazardous Analysis Critical Control Point Training (HACCP) to food ser
vice employees.
Prepared management reports and evaluated organizational effectiveness.
Conducted Quality Assurance Reviews and implemented changes as needed.
Developed, and implemented administrative and organizational policies and proce
dures.
Certified Master Certified Foodservice Professional, Certified HAACP Professiona
l, and Certified Food Service Supervisor through IFSEA

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