EMILY ROSE GAGE

egd2b308@westpost.net
317-408-6552

OBJECTIVE
I am a hardworking, creative, and enthusiastic individual pursuing an opportunit
y to utilize my leadership, interpersonal, and Spanish language skills through a
career that allows me to work with people and serve the community. I am reloca
ting to Portland, Oregon.
EDUCATION
Certificate of completion for Bridging the Gap, September 2010
National training program for Medical Interpreters
Indiana University, Bloomington, IN,
May 2007
Bachelor of Arts in Spanish and Anthropology and minor in Western European Studi
es
Honors College
GPA: 3.75/4.00
Studied in Salamanca, Spain,
September - December 2006
Lived in a residence hall with Spaniards and Spanish-speaking students from arou
nd the world
Took a variety of courses at the University of Salamanca with native Spanish spe
aking students
Participated in a language exchange program, assisting native Spanish speakers l
earn English while they helped me improve my Spanish
Studied in Belize, Central America
March - May 2005
Excavated at a Mayan archaeological dig site
Collaborated and interacted daily with local people
Assisted in teaching archeology lessons to 20 fifth grade students at Crooked Tr
ee Government School
WORK EXPERIENCE
Visiting Nurse Service, Inc, Indianapolis, IN, November 2007 - present
Volunteer Coordinator
Translate English documents into Spanish
Interpret in Spanish at events and for Spanish speaking clients in person and ov
er the phone
Plan and execute monthly hospice volunteer training curriculum
Project, implement, and manage annual Volunteer Department Budget
Coordinate and execute monthly educational in-services for volunteers including
field trips
Create theme, plan, and execute annual volunteer recognition dinner for 100 volu
nteers
Assign volunteers to patients and families in need of volunteer services
Recruit new volunteers through speaking engagements, online resources, agency ne
tworking, and local posting locations
Maintain accurate record of volunteer activities and compliance requirements wit
h State and agency policies
Perform regular follow up interaction with volunteers to make certain that they
were satisfied with their volunteer experience and know I am available if they h
ave questions or concerns
Use of Microsoft Access, Excel, Publisher, and Word to compile monthly, quarterl
y, and annual data reports
Chair Event Coordinator of the summer 2009 VNS employee recognition event for 25
0 attendees

AFLAC, Indianapolis, IN,

July 2007 - November 2007
Sales Associate
Interpret English policies in Spanish for Hispanic staff members
Research locations and visit 60 to 80 prospective clients weekly
Present and explained AFLAC insurance policies in detail to employers and employ
ees
Indiana University Auditorium, Bloomington, IN, December 2003 - May 2007
Student Manager
Coordinated and trained over 150 of ushers annually to read tickets and seat pat
rons
Ensured volunteer usher retention through icebreakers, games, and one on one att
ention
Reconciled seating and ticketing errors by acting as a liaison between patrons a
nd the box office
Demonstrated problem solving skills by reassuring patrons and resolving any prob
lems that occurred
Insured safety and satisfaction of customers by assisting patrons with all needs

Kentucky Shakespeare Festival, Louisville, KY,

Summer 2006
Front of House intern
Provided customer service representative, house manager, and crowd control for e
very performance
Revised the Front of house job manual using Microsoft Word and Excel
Create spread sheets, organize and update the volunteer database
Office of Orientation Programs, Indiana University,
Summer 2005 - May 2007
Orientation Leader, receptionist
Facilitated educational and icebreaker activities, and college information sessi
ons for 100-200 incoming freshman and their families daily
Escorted large groups of prospective parents of IU students and gave campus tour
s
Communicated detailed and accurate information concerning the University to prog
ram participants
Delivered presentations on Indiana University and participated in student panels
Performed secretarial/clerical duties such as front office reception and custome
r service
SKILLS
Proficient in Spanish
Skillful with Microsoft Word, Excel, Access and Publisher
Experienced in management, event planning and execution
ACTIVITIES
August 2007 - present
Participate in a weekly Spanish conversation club
Discuss a diverse array of topics with international members for 2 hours
All discussion takes place in the Spanish language
EMILY ROSE GAGE
egd2b308@westpost.net
317-408-6552
References AVAILABLE UPON REQUEST