Kenneth Ndelle, MIS

1366 Hill Born Drive Hanover, Maryland 21076 410-530-4306 kn10d731c@westpost.

net
Experienced Information Technology Specialist with experience in planning, devel
oping, and implementing solutions that facilitate corporate growth. Experienced
in creating and conducting oral and written presentations. Self -motivated and r
esourceful with a demonstrated ability to meet deadlines as a technical team lea
der and team member. Proven ability to successfully analyze an organizations cri
tical support requirements, identify deficiencies and potential opportunities, a
nd develop innovative solutions for increasing reliability and improving product
ivity. Offers a broad understanding of computer hardware and software, including
installation, configuration, management, troubleshooting, and support. Proven t
rack record of successful implementation of projects and excellent interpersonal
relationships with customers.
( Leadership/Motivation/Teamwork
( Staff Training and Development
( System Design and Development
( Provides Training and Education
( Oracle Database Administration
( Communication/Customer Relations
( Complex Project/Program Management
( Time Management/Analytical Skills
( Business Planning and Analysis
( Builds/Maintains Relationships
( Quality Assurance and Control
( Creative Problem Solving SkillsTechnical Proficiencies: Microsoft Office Suite
Oracle7 Oracle8 Oracle 8i Oracle9i Oracle9ias Oracle10g Windows NT/Vista
SUNS Solaris HP-UX AIX SQL*PLUS ISQL OEM TOAD SQL*NET SQL Loader NET8
OEM Packs CRONTAB DB Artisan Server Manager Explain Plan TKPROF STATAPAC
K DB Tools 4 Oracle BMC Patrol SHAREPLEX Oracle RAC DataPump
PROFESSIONAL EXPERIENCE
SENIOR ORACLE DATABASE ADMINISTRATOR, Verizon Communications, 2004 (2002)-Presen
t
Engineered and migrated 7.x, 8.0x, and 8.1x to 8.1.7, 9i, and 10g; instrumental
in the development and production of Oracle databases in Unix and NT/2000 envir
onments to accommodate database growth
Monitored backups/resource utilization, granted and revoked user access, and au
dited database usage
Provided support in production environments with over 25 applications and 300 d
atabases, operating on various technologies, such as data guard, SHARPLEX replic
ation, clusters, and data stream replication
Facilitated and conducted presentations to customers and team members on busine
ss justification of projects and resource allocation to ensure all deadlines are
met on complex and critical projects
Worked closely with Oracle Worldwide Support to manage and resolve customer dat
abase problems
Supported fail over procedures in a HP-UX environment by writing shell scripts
to support HP Service Guard, Oracle shutdown, listener shutdown, and other appli
cation processes linked to the database
Built, configured, and setup monitoring for several databases in a 4 node Linux
RAC Grid environment
Performed database recovery using Oracle10g flashback to restore databases to p
revious points in time
Key Accomplishments and Direct Contributions as the Senior Oracle Databas
e Administrator:
? Reorganized several production and testing environments to reclaim storage and
reduce disk I/O through various methods, including import/export, index rebuild
s, and database rebuilding
? Developed and documented standards/checklists to be used by DBAs as guides fo
r upgrade
? Managed releases and change controls by creating task plans, documenting proce
dures, writing and testing back out scripts, and deploying packages on the produ
ction servers
? Generated STATSPACK and AWR reports to assist the development team in identify
ing performance bottlenecks and made effective recommendations on performance is
sues
? Developed UNIX shell scripts to automate routine database operations through t
he Oracle crontab & reduce redundant alerts to facilitate on-call rotation proce
sses for other administrators

CERTIFIED ORACLE DATABASE ADMINISTRATOR, Verizon Communications, 2002-2004 (Pres

ent)
Identified, diagnosed, resolved, and/or made recommendations as to the various
performance issues, ranging from I/O, SHAREPLEX replication, slow responses, and
hardware or software issues
Provided 24x7 on-call production support for several OLTP and data warehouse ap
plications running on Windows and UNIX environments with various technologies, i
ncluding OPS and real-time replication
Deployed quarterly releases for Verizons FiOS, DSL, and Voice Portal applicatio
ns by adding new database objects, changing replication configurations, applying
patches, & setting up back out procedures
Key Accomplishments and Direct Contributions as a Certified Oracle Databa
se Administrator:
? Generated a backup/recovery strategy as part of the day-to-day operation manag
ement, using RMAN to manage full, cumulative, and incremental backups and perfor
med logistic and physical data modeling; developed and implemented the best prac
tices for database design/management
CERTIFIED ORACLE DATABASE / SYBASE ADMINISTRATOR, Bell Atlantic Company, 2000-20
02
Provided high-level administrative support for Oracle 7/8/8i databases in UNIX/
Windows NT environments and Sybase support for Adaptive Server Enterprise versio
n 1.1 in a UNIX environment
Managed Sybase replication by resuming connecting to broken queues, quiescing t
he database, backing up transaction logs, and troubleshooting replication server
s and configured Net8 and SQL*NET for users
Maintained database security by creating and assigning appropriate roles & priv
ileges to certain users
Key Accomplishments and Direct Contributions as a Certified Oracle Databa
se Administrator:
? Designed, developed, implemented, and installed database refresh using full ex
port; utilized the databases import and export utilities to do table level and f
ull database defragmentation
ORACLE DATABASE ADMINISTRATOR, Maxim Group APPNET Co., Laurel, Maryland, 1999-2
000
Engineered and managed the migration and upgrade of 7.x, 8.0x to 8.1.6; develop
ed and produced Oracle databases in UNIX and Windows environments to support web
servers and applications for BET
Construction logical and physical database designs using OFA, created user acco
unts, assigned roles and privileges, and performed periodic and regular database
performance tuning/monitoring
Installed and maintained Oracle database management systems and troubleshot dat
abases as required
Monitored and tuned database space utilization and database performance, migrat
ed and refreshed databases between development and production environments, and
installed and applied Oracle patches
EDUCATION AND TRAINING
MASTER OF INFORMATION SYSTEMS (MIS) DEGREE INFORMATION TECHNOLOGY THEORY
University of Phoenix Phoenix, Arizona Master of Information Systems Degree co
mpleted in 2006
BACHELOR OF ARTS DEGREE WITH A MAJOR IN ECONOMICS BUSINESS COURSEWORK
Towson University Towson, Maryland Bachelor of Arts Degree in Economics comple
ted in 1993
ORACLE8i ORACLE9i ORACLE10g DATABASE ADMINISTRATOR CERTIFIED PROFESSIONAL
Oracle University Bethesda, MD 8i Certification (2001) 9i Certification (2003
) 10g Certification (2010)
ORACLE8i DATABASE ADMINISTRATION PERFORMANCE TUNING BACKUP AND RECOVERY
Oracle University Bethesda, Maryland Oracle8i Certificate of Completion obtain
ed for DA, PT, and BAR
Sybase Corp: Fast Track to Adaptive Server Enterprise 1.1 Certificate of Complet
ion ( Fast Track to PL/SQL Certificate of Completion ( Fast Track to Replication
Certificate of Completion ( System and Database Administration 1.1 Certificate
of Completion ( SAP Security Administration Training, ADM490 COC
Excellent Professional References and Recommendations Available Upon Request