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Joe Zimmerman

2110 Valley Road


Kalkaska, MI 49646
231-499-2426
jz10f17a8@westpost.net

OBJECTIVE
To develop and implement strategies for business growth through management, mark
eting and customer service for a challenging business organization.
EDUCATION
Central Michigan University, Mt. Pleasant, MI
* Bachelor of Science in Business Administration
o Major: Marketing and Logistics Management
* Business GPA 3.70
KEY SKILLS
* Business Owner: Develop an understanding of running day-to-day operations of
business management in the Oilfield Industry.
* Financial Experience: Knowledge of loans, mortgages, bankruptcies, and collec
tions.
* Licensed to engage in the business of selling insurance products including Lif
e, Health, Accident, and Credit products. Licenses obtained from the State of M
ichigan.
* Managing a customer service oriented profit center while assisting Corporate A
ccounts, Dealerships, Insurance Companies, and walk-in customers with rental nee
ds. Received various awards for excellence in sales and customer service.
* Marketing Director: Managing marketing department and supporting three other
departments. Supervising four employees, all while measuring the response of se
veral campaigns. Created and implemented marketing strategies for all three dep
artments.
* Computer Skills: Microsoft: Excel, Word, Access, Mini-Tab Statistical Software
, Power Point, SPSS Statistical Software, SAP Software, Program Manager, Photosh
op, Publisher, and Goldmine database Software.
* Completed several Logistics Management cases, including routing, customer serv
ice, safety stock, warehousing, and warehouse placement.
* Developed and implemented marketing strategies for simulated auto industry exe
rcise.
* Completed Marketing Research study for campus shuttle bus needs at Central Mic
higan University, by developing surveys, data analysis, and presentation.
PROFESSIONAL EXPERIENCE
Independent Oilfield Services, Kalkaska, MI February 2003 - Present
Owner/Sales Consultant
* Build Well Heads (existing and new)
* Control inventory
* Formulate outside sales (Plungers, Injection Mandrels, Lubricators, Controller
s and Standing Valves)
* Design and implement market strategies
* Distribute the PumpMate Controller and TripMate
* Maintain existing customers while developing new ones
American General Finance Inc., Division of AIG, Cadillac, MI May 2005 - Februar
y 2007
Loan Originator/Management Trainee
* Assist clients with financial consulting
* Close loans and solicitation
* Collect on bad accounts
* Originate Loans
* Provide excellent customer service
* Reach sales goals along with collection goals every month, and effectively lea
rn to manage branch
* Wrote mortgages for clients
Enterprise Rent-A-Car, Traverse City, MI July 2004 - February 2005
Management Trainee/Manager
* Achieve customer relations
* Collect and maintain a profitable branch
* Exceed in excellent customer service while selling car rental needs
* Lead management of a team
* Market the product commercially
* Offer customer retention
* Plan reservations based on fleet
* Produce up selling of vehicles and additional products
* Provide corporate and car sale leads
* Service corporate accounts
* Train employees
* Understand all aspects of running a branch
Dunn's Business Solutions, Gaylord, MI July 2003 - June 2004
Marketing Manager
* Administer several marketing programs for three different departments (Retail,
Digital, & Copy Center)
* Create direct mail pieces (CD's, brochures, image-building pieces, etc.)
* Generate and implement all advertising strategies through print and radio medi
a
* Manage the database of existing customers and prospects using a 12-touch progr
am of constant contact
* Use Goldmine Software to target specific market segments
Morning Star Publishing Company, Mt. Pleasant, MI July 2002 - July 2003
Advertising Consultant
* Assist in designing marketing strategies and developing quality advertising fo
r local and national clients through print media
* Formulate outside sales
* Maintain good customer relationships
* Sustain existing customers while developing new customers through print media
advertising for the Northern Star shopper in the Gaylord, Michigan territory

References Available Upon Request