tw1104e02@westpost.net Executive Profile Human Resources Director in an organization with over 1,000 employees. I offer more than 17 years of progressively responsible experience in the areas of Pay a nd Classification, Labor Relations, Recognition Programs, Employee Benefits, Tra ining & Development, Recruitment, Human Resource Information Systems, Disciplina ry Investigations and development of Policies and Procedures. Earned Bachelors of Science and Masters of Science degrees. Recognized for expert Public Sector L abor Relations skills and abilities. Training received in Conducting Internal In vestigations and Interviewing Skills. Earned Professional in Human Resources (P HR) certification from the Society of Human Resource Management (SHRM.) Career Achievements Implemented and oversaw operations of an on-site employee clinic saving the orga nization over three million dollars in cost avoidance over a three year period. Implemented an HRIS system. Developed a PR campaign for the Human Resources Depa rtment in order to change the image of the department to one of openness and acc essibility. This included a restructuring the employee section of the organizat ions web-site. Terminated the services of a pay and classification company after reviewing their work product and discovering a number of errors that had alread y been addressed and we were assured would be corrected. By canceling the agree ment and completing the project in-house we saved close to ten thousand dollars. Received Employee of the Year Award in 2005. Received Department of the Year Aw ard in 2007. Participated in the successful negotiation of Collective Bargainin g Agreements with three separate unions. Qualification Highlights Significant knowledge and experience in areas such as Title XII, FMLA, FLSA and other state and federal regulations. Mediation and problem solving skills. Competent using software including: Wind ows, Word, PowerPoint, E-mail, and the Internet. Resourceful, energetic, competent, multi-task and results-oriented. Public speaking and presentation experience. Conducted organizational training needs assessments. Planned and delivered employee development programs. Initiated partnering with management to develop internal communications and pro mote organizational, personnel and employee developmental programs Trained staff to manage daily inquiries, verify employment, conduct interviews, analyze credit reports, and schedule new employee training. Assist with union contract interpretation and negotiations; function as first p oint-of-contact with union employees. Commended for dedicated work ethic and rewarded by steady promotions and traini ng in all aspects of work. Professional Background Director, Human Resources 2006 to 2010 City of Port St. Lucie Port St. Lucie, Florida Responsible for developing policy and directing and coordinating human resources activities, such as employment, compensation, labor relations, benefits, traini ng, and employee services. Coordinated implementation of on-site employee-family health center in order t o control health plan costs to the City. On-site clinic netted over $1 million in cost avoidance and savings in first year of operation. Directed the recruitment activities of the organization which netted over 200 n ew hires each year. Ensured all departments complied with labor laws and other regulations by worki ng closely with in-house and outside legal counsel. Directed operations of employment benefits division supporting over 2400 lives on a self-insured health plan. Provided interpretation of rules, regulations, collective bargaining agreements and other employment related documents to management staff. Professional Background(contd) Human Resources Manager 2003-2006 City of Port St. Lucie Port St. Lucie, Florida Human Resources Analyst 2000-2003 City of Port St. Lucie Port St. Lucie, Florida Recruitment Coordinator 1998-2000 City of Port St. Lucie Port St. Lucie, Florida Administrative Secretary, Human Resources 1994-1998 City of Port St. Lucie Port St. Lucie, Florida Secretary, Human Resources 1993-1994 City of Port St. Lucie Port St. Lucie, Florida Payroll Analyst 1990-1993 General Electric Client Business Services Lakeland, Florida Education
Master of Science, Human Resource Development and Administration 2006
Barry University Miami Shores, Florida Bachelor of Science, Professional Administration 2002 Barry University Miami Shores, Florida Associate of Arts, Elementary Education 1989 Polk Community College Winter Haven, Florida
Certifications and Designations
Professional in Human Resources, Society of Human Resource Management Florida Public Sector Labor Relations Professional, Florida Public Employer Labo r Relations Association Advanced Certificate in Conducting Workplace Investigations, Council on Educatio n in Management Volunteer President 2008 to 2009 St. Lucie County Human Resources Association Saint Lucie County, FL