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Ross H.

2700 No. Hampden Court #5B, Chicago, Illinois 60614
773-665-9384 (Home) - 773-339-7117 (cell) -
Home Repair Specialist, Tradesman, Sales Professional, & Entrepreneur
A motivated professional with skill sets in a variety of fields, including resid
ential renovation, carpentry, utility construction, retail sales, and restaurant
As a self starter, established a home repair business providing reliable servic
e, renovated a turn of the century property, and opened a successful restaurant.
A proficient communicator and relationship builder, with the innate ability to a
dapt to different situations, are key attributes of my successful sales and mana
gement roles.
Current Work History:
Home Repair Specialist-Self Employed (September 2001 - Present)
* Assessing large jobs and projects through upfront bid process, establishing (m
aterials & labor) costs, and developing specific work timeframes.
* Completion of work from material purchase to clean-up.
* Client invoicing and collection.
* Experience Highlights:
*Interior Walls and Ceilings-Drywall, plastering, wallpapering, painting, inst
allation of baseboards, molding, & drop ceilings.
*Flooring- Installation of ceramic and vinyl tile, linoleums, refinishing wood
floors, sub-floors, and laminate flooring.
*Cabinets & Countertop replacement-
Kitchens-Installation of back splashes, door fronts and hardware
Bathrooms-Installation of vanities, sinks, faucets, toilets and drains.
*Doors-Repair and replacement of slab, pre-hung, sliding glass, and screen do
ors, hardware, trim, and weather stripping.
*Windows-Removal and installation, window coverings and trim.
*Shelving-Installation and repair of all types of shelving
Omaha Steaks - Part-time Sales Associate (October 2003 - 2010)
Assist customers in buying decisions of available store products, stock, open an
d close store and duties as assigned by Manager. Successfully surpassed company'
s average ticket goals ($75/sale) and margin standards (51%) set annually by man
Mr. Handyman-Technician (April 2006-January 2009)
Servicing customer needs by assessing client's problems and completing required
tasks to fix, build, replace or install materials which address customer's issue
s or fulfill their home repair requests. Experience highlights of overall profic
iencies utilized are listed under current work history Home Repair Specialist.
Past Work History:
Home Depot - Sales Associate (May- 2004 - August 2005)
Assisting customers primarily in the Lumber Department with their needs, stockin
g, and organizing the department were responsibilities of job.
Danielson Inc. -Fiber Engineer (June 1997-June 2001)
Contract Construction in Telecommunications Business
Working with a team laying fiber line, instructed in specific equipment relevant
to the position. Completed Light Brigade 1-2-3 Fiber School (April 2000).
Columns Greek Cafe-Owner, Manger (January 1993-October 1996)
Designed and Opened a Profitable Restaurant in Omaha, Nebr.
Responsible for all functions associated with the business operations of the res
taurant including sales, payroll, bookkeeping, and year-end tax preparation. Add
itional functions included negotiations of vendor and lease contracts, building
and equipment maintenance and repairs, and cost effective purchasing of all equi
pment and supplies. Product development included:
* Planning restaurant, banquet and special event menus
* Establishing pricing and product margins
* Supervision/job training of 10 employees in food prep and effective customer s
* Coordinating in-house advertising and sales promotions
Fine Woodworking -Cabinet Builder (1990- December 1993)
Handled cutting process and assemble of cabinet building.
Julio's Restaurant-Manager, Bartender, Cook (March 1987-Dec. 1990) Responsibili
ties included all facets of daily record keeping, supervising daily operations o
f kitchen, bar and restaurant staff and troubleshooting customer complaints.
Howard Street Tavern-Manager/Bartender (1980-1987)
Responsibilities included all facets of daily and monthly record keeping, invent
ory, booking and promoting entertainment, as well as, overall management of 26 s
taff employees.
University of Nebraska at Omaha-1980
Major: Business Administration
Computer Knowledge:
Includes MS Works, Windows, Quicken, Print Shop, and Access
Other Accomplishments:
Own early 1900's Two-Story Duplex, renovated & managed since 1982-