Craig A.

Lynch
34 Hazel Lane
Springfield, IL 62712
Home: 217-529-0359 Cellular: 217-816-1669
Email: cl113300e@westpost.net
35 years of Management Experience
Award Winning Leadership Skills
* Big box-experienced store manager whose 6-year career with Fortune 500 retail
ers has been distinguished by accelerated advancement and awards.
o #1 in Region for Sears Holdings Corporation in Total Scorecard in 2005
o #1 in Customer Service in 2005 & 2006
o Won Best Buy Holiday Achievers Contest 2009 (Prize a Caribbean Cruise)
o Won 1st place in Home Theater Drive Time January 2010 (Prize a 47" LG LED TV)
o Placed in Top 10% in Computer Department Drive Time February 2010
* National chain restaurant developer and owner with a 12 year career as a Sub-f
ranchisor with Blimpie Subs & Salads, developing 36 restaurants, owning 4 restau
rants and receiving national awards.
o Blimpie Sub-franchisor Extra Slice Award 1995
o Blimpie Sub-franchisor Highest Comp Sales Increase for the chain in 1994
o Blimpie Most Franchises sold in 1991
* Blimpie Subfranchisor Advisory Council for six years. The council consisted of
six Sub-franchisors from across the country elected by their peers and six top
executives from the Blimpie International Parent Company. The Board made decisio
ns that affected the entire restaurant chain from product offerings, new store d
esigns and advertising.
* Comprehensive background leading all aspects of retail and restaurant operatio
ns
(e.g. P&L, merchandising, sales, customer service, inventory, personnel and pay
roll management)

BEST BUY - Forsyth, IL

Sales Supervisor (Digital Technologies departments) - 2009 - Present
I supervise the following Departments; Computers, Digital Cameras, MP3 Players,
Gadgets & E-readers, I enforce sound merchandising and loss control strategies;
execute corporate programs, promotions and policies; and drive optimal customer
satisfaction, associate productivity and P&L results. I drove the sales in this
position and won three high level contests through the Holiday Season from Nove
mber 2009 to February 2010.
Insurance Sales and Financial Services - Springfield, IL
2008 to 2009
I looked into Insurance and Financial services sales for a year and decided that
the business was not for me.
SEARS HOLDING CORPORATION - Forsyth, IL
Store General Manager - 2005 to 2008
Recruited to control all aspects of daily store operations and sales of a 100 e
mployee, big-box location; directed all departments (Appliances, Electronics, So
ft lines, Auto Center, Tools, Lawn & Garden, receiving and Loss prevention); enf
orce sound merchandising and loss control strategies; execute corporate programs
, promotions and policies; and drive optimal customer satisfaction, associate pr
oductivity and P&L results.
Craig A. Lynch
Page 2
BIG LOTS - Decatur, IL
Store Manager - 2005
Recruited to control all aspects of daily store operations and sales of a 40 em
ployee, close out retailer; directed all departments (Hard lines, Soft lines, Fu
rniture, Receiving and Grocery/Perishable lines); enforce sound merchandising an
d loss control strategies; execute corporate programs, promotions and policies;
and drive optimal customer satisfaction, associate productivity and P&L results.
Big Lots presented a unique environment with much leeway when merchandising bec
ause of the closeout nature of the business.
TARGET - Peoria, IL
Executive Team Leader ( Assistant Manager)- Logistics - 2004 to 2005
In charge of the logistics process from truck unloading to replenishment of prod
uct in all departments; (Hard lines, Soft lines and Grocery/Perishable lines) th
roughout the sales floor. directly supervised three Team Leads and 40 Team Membe
rs in this process. This process included truck unloading, receiving, back stock
ing, pushing products to the sales floor and overseeing the auto fill process. A
lso, acted as Leader on duty, resolving all guest and employee issues quickly an
d fairly following Target guidelines
BEST BUY - Springfield, IL
Sales Manager - 2002 to 2004
Computer Supervisor - 2002
Promoted quickly from a stacked supervisor position over the Computer Department
to Sales Manager of a 150 employee, big-box location managing the following De
partments; (Computers, Computer Technicians, Home Theater, Audio, Appliances, Ca
r Audio and Installation); enforce sound merchandising and loss control strategi
es; execute corporate programs, promotions and policies; and drive optimal custo
mer satisfaction, associate productivity and P&L results.
L&M BLIMPIE, INC., - Bloomington, IL
President / Owner / Partner - Sub-Franchisor - 1990 to 2002
Along with a partner, owned the Development Rights in Illinois to sell franchise
s and train franchisees to open and operate Blimpie restaurants. Responsibilitie
s included; Recruit new franchisees, Find suitable locations, negotiate lease t
erms, help design stores, assist in hiring contractors, perform job site inspec
tions and ongoing consulting with restaurant owners (36 locations in IL) on all
aspects of managing, operating, controlling cost and marketing their franchised
business.
BLIMPIE RESTAURANTS - East Peoria, Charleston and Bloomington, IL
Restaurant Owner - 1990 to 1998
Built, Opened and Managed the daily operation of three new Blimpie restaurants i
n central Illinois. Managing all three locations, following company guidelines a
nd rules, implementing promotions and policies to drive exceptional customer ser
vice levels, employee productivity and the profitability of the P&L. All three o
f these locations were in the top 10 in comp sales for the entire chain.