Serial no.

Employee code Name Department Designation

1 2903 Naveen Kumar Sales Specialist

2 2922 Sanjay Kr. Ghosh Sales Senior Specialist

3 2921 Jitendra Kumar Sales Senior Specialist

4 2928 Ranjan Kumar sales Specialist

5 2907 Om Prakash Sales Specialist

6 2650 Navin Kr. Jugnu IT Specialist

7 402 Sanjeev Ranjan Network Specialist

Ravi Shanker
8 2796 Tiwari network Specialist

9 2767 Kumar Vaibhav Network Senior Specialist

10 2771 Utkarsh Chourasia Network Senior Specialist

11 2966 Sanjeev Kumar Sales Senior Specialist

12 3544 Tulika Administration Senior Specialist
13 3435 Amit Kumat Sen CSD Specialist

Associate
14 3530 Abhishekh Singh CSD Specialist

15 3581 Sunil Kumar CSD Senior Specialist

16 3694 Kumar Prateek Network Senior Specialist

17

Suresh Kumar
18 3860 Taneja Sales Senior Specialist

19 4052 Saurabh Kr Singh Sales Senior Specialist

20 4175 Ripudaman Vatsa Sales Senior Specialist

21 4374 Lalan Kr Singh Sales Specialist

22 4460 Avinash Kumar Sales Specialist

23 4599 Pankaj Kumar Sales Specialist

24 Pavitra Gurung CSD

25 4651 Sanjay Singh CSD Senior Specialist

26 4749 Rashmi singh Sales Senior Specialist

27 4737 Subodh Kumar Sales Senior Specialist

Abhishekh Kr.
28 4000 Sinha CSD Senior Specialist

29 4175 Shahid Ahmad Network Senior Specialist

30 4316 Rahul Gautam Network Senior Specialist

Rajinikant Real estate &

31 4920 Patnakar Admin Specialist

32 5019 Varun Panwar Marketing Specialist

Real estate &

33 5053 Sumit Kumar Sinha Admin Senior Specialist

34 5069 Sujit Kumar Finance & Comm Senior Specialist

35 5108 ved Prakash CSD Specialist

36 5128 Sushil Kumar Sales Specialist
Chandra Mohan
37 5135 Tiwary Sales Specialist

38 5338 Atanu Chaterjee Finance & Comm Specialist

39 5347 Vivek Mohan Singh Sales Specialist

40 5368 Ritesh Kumar Sales Specialist

41 5562 Sunil Kr. Singh CSD Senior Specialist

42 5606 Agshuman Basu Sales Senior Specialist

43 5624 Kumar Saurabh Sales Specialist

44 3349 Manik Lal Mahato CSD Specialist

45 5986 Sanwli Sinha Marketing Senior Specialist

Finance &
46 6023 Binod Kumar Commerce Specialist

47 5983 Shahid Ali Sales Specialist

48 3340 Soumitra Kr Jha Marketing Specialist

49 Rakesh Roushan Sales

Mohd.
50 3027 Qutubuddin Sales Specialist

51 3194 Amar Prakash Marketing Senior Specialist

52 3196 Mukesh Kumar Legal & corporate Specialist

53 3108 Shatrughan Kumar Sales Senior Specialist

 Virendra
54 3235 Chaurasia Network Senior Specialist

55 5263 Rajendra Kumar Sales Senior Specialist

Real Estate & Associate

56 6242 Kumari Sugandha Admin Specialist

57 6272 Ganesh Paswan Sales Senior Specialist

58 3026 Rameez Sales Specialist

Pradip Kumar
59 3083 Gupta Sales Senior Specialist

Finance &
60 3236 Dhananjay Singh Commerce Specialist

61 3129 Rohan Dubey Marketing Senior Specialist

62
63
64
65
66
Reporting To Reason( By employees) Behavioral indicator

gets disturbed on continuos Sometimes isn't passionate when

negative responses expressing what one is thinking
even when the message may not
Prashant Jha be especially welcomed

(not getting support from

Amitanshu Das CSD=Interdepartmental problem)
have problem in communication
Ashutosh Kumar in english,

Sometimes doesn't appeals to

reason, data & other’s self
Dealing with rigid customers interest through concrete
Shivendra Suman (Interdepartmental problems) examples.

Analysing new tricks (Regarding

Sales & how to deal with Sometimes can't communicate
Samrat Das customers) effectively with the customer.

Sometimes isn't passionate when

Demoralises when opposed by expressing what one is thinking
peers & colleagues & people don't even when the message may not
Debroto Chakraborty listen most of the time. be especially welcomed
Wants to have more perfection in
Manoj Singh his work.

(Want to learn how to have more

perfection when new things are
introduced in Network world on
day to day basis)

Sometimes isn't passionate when

expressing what one is thinking
They take him for granted & need even when the message may not
support from colleague be especially welcomed

(Inter departmental Problems) +

Awadhesh Kr. PandeyWants to be more impactful -
Is satisfied with what is being Sometimes doesn't express a
Shivendra Suman done desire to do better
ramashanker Pandey
 Sometimes doesn't appeals to
Wants to be manager but a bit of reason, data & other’s self
english poor & wants to manage a interest through concrete
Anand Mohan team in more impactful way. examples.

wants to have multifunctional

knowledge of all departments & Sometimes can't communicate
thus want to be co-operative with effectively with the customer.
all kinds of people
Sandeep Tripathy

Sometimes isn't passionate when

Gets afraid to express himself expressing what one is thinking
specially with boss even when the message may not
be especially welcomed
Anand Mohan &
also reporting to
several manager

Has Difficulty in expressing Sometimes can't act in

himself sometimes & wants to be accordance with the basic values
Manoj SIngh more impactful in his team of openess & honesty.

Sometimes doesn't recognizes &

Has few difficulty in managing reacts to current opportunities &
Prashant Jha things concerns in a prompt manner
Amitabh Sometimes doesn't express a
Chakraborty No training required desire to do better
-
Shivendra Suman Wants to have perfection in work

Sometimes doesn't appeals to

reason, data & other’s self
interest through concrete
Sandeep Tripathy have problem in communication examples.
Don't require any developmental Sometimes doesn't express a
Sandeep Tripathy approaches desire to do better

Sometimes can't act in

Hesitates to express ownself & accordance with the basic values
Shivendra Suman have problem in speaking english of openess & honesty.

Has some inferiority complex & Sometimes can't act in

sometime is unable to manage accordance with the basic values
Anand Mohan time of openess & honesty.
 Sometimes isn't passionate when
Decrease in self confidence due to expressing what one is thinking
collaboration & thus can't even when the message may not
Sunil Laoremba effectively communicate be especially welcomed

         Sometimes doesn't use tried

& tested ways of understanding &
Sometimes not able to explain thinking through what typically
Tapas dass due to low product knowledge works in similar situation.

         Sometimes doesn't use tried

Has communication problem due & tested ways of understanding &
to collaboration issue between thinking through what typically
Sandeep Tripathy department works in similar situation.

Sunil Louremba Sometimes has problem in

Sometimes  isn't open & honest

Sometimes faces difficulty in how about decisions & changes in the
Rajeev Ranjan Rai to build & co-operate in a team team.

Has problem in speaking in the Sometimes can't communicate

Rajeev Ranjan Rai way that can create impact effectively with the customer.

sometimes can't be so effective in Sometimes can't act in

Rama shankar expressing ownself to upper level accordance with the basic values
pandey employees of openess & honesty.

Sometimes doesn't keep clear &

wants to be mpre efective in detailed records of workflow to
Avinash Jha terms of time management uphold standards.

has problem in communicating to

Rama shankar Vendor & thus the execution of Sometimes can't communicate
pandey work is delayed effectively with the customer.

Sometimes doesn't appeals to

reason, data & other’s self
interest through concrete
Sanjeev Sinha have difficulty in team building examples.

Sometimes doesn't expresses

Pankaj Kr. Singh & gets disturbed with all days positive feeligs about other's
Amit Kr. problem capability & potential.
 wants an overall development in
all skills related to internal &
Ashutosh Kumar external customer

Ashutosh Kumar

Sometimes gets disappointed Sometimes isn't passionate when

when opposed & thus loses self expressing what one is thinking
confidence & sometimes comes even when the message may not
Deepak Sinha into stress be especially welcomed

Sometimes can't act in

Has lots of negativity in mind & accordance with the basic values
Sanjeev Kumar has co-operation problem in team of openess & honesty.

Has problem in attending

customer & also in convincing Sometimes can't communicate
Sandeep Tripathy people effectively with the customer.

hesitates while communicating &

thus can't express ownself
properly. There's a perception in Sometimes can't act in
his mind that he's not accordance with the basic values
Sameer Sen communicating properly of openess & honesty.

Sometimes doesn't expresses

gets tensed due to day to day positive feeligs about other's
Sandeep Tripathy problems capability & potential.

feels difficulty to present in

different ways & lacks basic Sometimes can't act in
managerial skills of handling team accordance with the basic values
Sandeep Tripathy & express ownself of openess & honesty.

has difficulty in dealing every type Sometimes can't communicate

Amit Kumar of customer effectively with the customer.
 when she approach to higher
designated people they ignore
her. She has to approach 2-3
times for getting the work done.
She feels interdepartmental
Sarbada Lal collaboration is lacking
Sometimes doesn't appeals to
reason, data & other’s self
interest through concrete
examples.

want to know new ideas &

concepts for working in effective Sometimes doesn't keep clear &
manner.. Feels problem in detailed records of workflow to
Dipak Narayan Sinha planning the work uphold standards.

Feels problem in communicating Sometimes can't act in

to himself, feels problem with accordance with the basic values
Ashutosh Kumar other departments of openess & honesty.

feels problem in dealing with

technical terms of Marketing,
lacks knowledge of Marketing, Sometimes doesn't keep clear &
feels problem in leading people detailed records of workflow to
Kaushik Nandi from other departments uphold standards.

Sometimes doesn't expresses

positive feeligs about other's
Ashutosh Kumar faces difficulty in team building capability & potential.

sometimes doesn't feel confident Sometimes can't act in

in expressing himself in front of accordance with the basic values
Ashutosh Kumar others of openess & honesty.

He is dissatisfied with the role

performing. He feels he's more
competent and accordindgly the
work should be given to him. He
wants to handle circle instead of
Kaushik Nandi location.

feels problem in communication,

documents getting from vendors
are not upto date, also faces
problem in dealing with other
Mukesh departments

needs synchronisation between

departments, faces problem in
Vikash Mehrotra team building
 reporting manager doesn't
appreciate him, he doesn't get
support from the same, is not
satisfied, team members try to
show themselves superior which
Niraj Sinha causes prob

faces problem when information

coming from other department is
Rajesh Upadhyaya distorted

Don't know which training is

Rama Shankar required but would be happy in
Pandey attending all types of training.
cannot analyse people and their
Pankaj kumar Singh behaviour

sometimes feel problem in

dealing with customers when they
ask for immediate resolution of
problem, also faces departmental
prob with IT, CSD and courier
Ashutosh Kumar service

faces problem with Marketing

department as they do not listen
Sanjeev Kumar to him

Sanjeev Sinha no problem faced

Avinash Jha no problem faced

Behavioral indicator Competencies lacking

Ethical Self Confidence

Collaboration

Creating Imapct

Customer Centricity

Self Confidence

Sometimes can't act in

accordance with the basic values
of openess & honesty. Ethical Self Confidence

-
Drive for excellence
-
 Creating Imapct

Customer Centricity

Sometimes can't act in

accordance with the basic values Self Confidence
of openess & honesty.

Self Confidence

Action Orientation

Drive for excellence

- -

Creating Imapct

Drive for excellence

Self Confidence

Sometimes can't communicate Self Confidence & Customer centricity

effectively with the customer.
 Self confidence
Sometimes can't act in
accordance with the basic values
of openess & honesty.

Conseptual Thinking

Conseptual Thinking

Team Leadership

Sometimes can't act in

accordance with the basic values Customer Centricity & Ethical Self Confidence
of openess & honesty.

Ethical Self Confidence

Drive for excellence

Customer Centricity &Action orientation

Creating Impact

Building Capability
 Ethical Self Confidence

Ethical Self Confidence

Sometimes doesn't appeals to

reason, data & other’s self Customer centricity & Creating Impact
interest through concrete
examples.

Ethical Self Confidence

Building Capability

Sometimes doesn't appeals to

reason, data & other’s self Ethical Self Confidence & Creating Impact
interest through concrete
examples.

Customer Centricity
Creating Impact

Drive for excellence

Ethical self confidence

Drive for excellence

Building Capability

Ethical self confidence

Alternative Development Approaches Areas

Training-motivation Personality Development

Training Team Building

Training Command on English Language

on technical skills of new tricks for dealing

Training with customers

Training ON new tricks in market

on motivation & self confidence by

Use & Market (Responsibility of Debroto Chakraborty) corporate team in Mumbai Office

Training

Training on having perfection in work

Diagnose

Training & Feedback(Diagnose) On Behavioural skills, Leadership quality

Training is always helpful & wants everything as is
going on Wants Training on MS-Access
Is on leaving & will call HR once comes back
 Training on Managerial Skill

Transfer

wants training on soft skills

Training on how to express ownself in front of boss

Training Leadership Skills & Communication Skills

Training managerial skills

Training

Training Skill development

Training

Training

would like to have training on conflict

Training Management

Training
training

Practice

wants to develop personality through team

leadership, self confidence & self
Practice motivation Training

Training wants to have motivational training

wants to have training in communicatio

Training skills, vendor Management.

wants to have managerial Skills & team

Training leadership training

Training how to manage time within a limit

Training Managerial skills & team Leadership

wants to have training in managerial skills

Training & career management

Training wants on Motivation

 wants managerial skills training & also
training stress management.

Training as per him no training is required

wants to have product training,

communication skills training & personality
Training development

wants to have communication skills

Training training & soft skills

Transfer to Kolkata(Family problem) Wants to learn how to handle stress

wants to have team leadership training &

Training communication skills

Training
On the Job training

Envision training in SAP n Company Planning

Diagnose also need training in TC

Coaching

On the Job training

Use & Market

 Feedbacks

customer centricity

Is satisfied by the training provided

by Hr

Need flexibility in the work & wants

an exchange of work.

Want Training with all department

combined

comes back
Communication gap between
Administration & Functional
department & also wants that job
profile should be more flexible

HR is not taking Gaya as seriously as

Patna. Please take it seriously.

Training should be conducted twice

in a month so that development is
fast

Wants job rotation

Loved the training conducted by Mr,

Jyoti Kumar on conflict Management
Departments has collaboration &
also training program is also better.
he faces problem in solving issues of
customers when they approach him
in direct because he has to go
through the call centre channel for
solving problem. He wants right in
the sloving the problems of
deactivation directly.
wants to work on projects like Six
Sigma, etc. which will help him in
growing

She was recruited for some post but

given other work to do. Sometimes
she has to sit at the reception when
receptionist doesn't come. She
wants any other job profile where
she can work happily.

needs Manpower

If members of his team are allocated

as location head it will be a type of
appreciation for them.

training on team leadership is

always beneficial, also needs
training in MS Excel

requires training in team ledarship

and conceptual thinking as they help
a lot
Serial No. Employee code Name Department designation
1 2910 Bharat Bhushan Sales Specialist
2 4348 Neelbhendu Finance & Commerce Senior Specialist

3 3403 Avinash Kumar Network Associate Specialist

4 3431 Ankita Sharan Network Specialist

5 3448 Manish Singh CSD Specialist

6 3498 Amitesh singh CSD Specialist

7 3509 Pankaj Ranjan CSD Associate Specialist

8 3547 Sharad Suman Marketing Specialist

Ravi Shanker
9 3685 Singh Network Senior Specialist

10 3706 Kumar Gaurav Sales Associate Specialist

11 2914 Kanu Priya Finance Senior Specialist

12 2782 Rajesh Ranjan Sales Specialist

13 3499 Chandra Shekhar CSD Senior Specialist

14 4608 Kunal Anand Sales Specialist
15 4729 Gyan Vardhan Sales Specialist
16 3433 Kunal Keshari CSD Senior Specialist
17 3569 Pankaj Kumar Marketing Associate Specialist

18 3785 Subodh Kumar Fin & Com Senior Specialist

19 4385 lalit agrawal Network Senior Specialist
20 4738 Arshad Ali Babar Network Specialist

21 4791 Rahul Singh Sales Senior Specialist

22 4816 Anajani Kumar Sales network

23 4816 nitish Kr. Singh Sales Senior Specialist

24 4989 Rajeev Kumar Sales Senior Specialist
25 4995 Anilesh Kumar Sales Senior Specialist

26 5007 Ranjit Kumar Sales Specialist

27 5099 Sunil Kumar Sales Specialist
28 5114 Anubhav Kumar Sales Specialist
29 5333 Binay Anand Sales Senior Specialist
Chandan Kumar
30 5373 Keshari Sales Specialist
Mithlesh Kr.
31 5375 Mishra Sales Specialist

32 5507 Ashwini Kumar Sales Specialist

33 5508 Sahil Kr. Singh Sales Specialist

Durgesh Kr.
34 5509 Diwakar Sales Specialist

35 5688 Arun Kr. Singh Real Estate & Admin Specialist

36 5690 Mayank Kr. Singh Real estate & Admin Specialist

37 5716

38 5150 Ranjeet Kumar Sales Specialist

Chandra Mohan
39 5135 Tiwary Sales Specialist

40 3344 Anshuman Singh CSD Specialist

41 3341 Sumit Prakash Legal & corporate Senior Specialist

42 5168 Shashi Singh Sales Specialist
 MD Alam Ansari Sales Specialist
Deepak Kumar
6103 Tiwary Sales Specialist
6117 Manish Kumar CSD Senior Specialist
6347 Saket Kapoor Sales Senior Specialist

5972 Raj Kumar Gupta Sales Senior Specialist

6259 Digvijay Kumar Sales Specialist

6310 Anil Kumar Singh IT Senior Specialist

3106 Anshuman Singh CSD Specialist

3146 Amitanshu CSD Senior Specialist

Anand Gautam Sales Senior Specialist

3059 Nadeem Rizwi Sales Specialist
Reason( By empBehavioral indicator Behavioral indicator Competencies lacking
Sanjeev Kumar -
Amit Kumar -

-
Manoj Singh

Rajeev ranjan Rai

Anand Mohan -

Shivendra Suman

-
Amit Kumar

Kaushik Nandi

Awadhesh Kr. -
Pandey
Avinash Kumar & -
Ashutosh Kumar

Is satisfied with what is being Sometimes doesn't express a

done desire to do better
Sanjeev Sinha
Ashutosh Kumar -

Partha Rai

Is satisfied with what is being

Sandeep Sinha done
Shashank Singh
Nitesh Singh
Amitabh
Choudhary

Prashant Jha
Sandeep Tripathy
Shivendra Suman

Vikas Mehrotra

Nikhil Rai
Vikas Mehrotra

Amitanshu Raj

Amitanshu Raj
Shivendra Suman

Shivendra Suman
Rama shanker
Pandey
Rama shanker
Pandey

Nikhil Rai No training required

Ashutosh Kumar No training required

Amit Kumar No training required

Mukesh No training required

Shivendra Suman No training required
Amitanshu Raj No training required

Ashutosh Kumar No training required

Anand Mohan No training required
Vikash Mehrotra No training required

Sanjeev Kumar No training required

Nikhil Rai No training required
Debroto
Chakraborty No training required

Anand Mohan No training required

Anand Mohan No training required

Amitava
Chakarborty No training required
Sanjeev Kumar No training required
Alternative Development Approaches Areas Feedbacks
- no training required
- -
Training related to
- -
network

Wants training on
- - Technical skills & no
other trainig is required

- No trainig required.

- Training on MS-excel

Training on Software to
-
understand & analyse

- Communication Gap
between Merchandisers
& Training on MS-Excel

- - -

No need for training

Drive for excellence -

- No need for training -

Didn't response due to

no communication by
HR department to
them as instructed by
Debroto Chakaborty

no training required
not responding
no need for training wants some technocal training skills

no need for tarining

no need for training
No need for training

No need for training

No need for training

No need for training

No need for training
No need for training

No need for training

No need for training
No need for training
No need for training

No need for training

No need for training

No need for training

No need for training

No need for training

No need for training

No need for training

No need for training

training in how
corporate legal
department works
 Increament not received

Anything that is conducted

in Patna hHead office is not
conducted in Zonal office

Is satisfied with whatever

MTS is doing for it's
employees.

Is satisfied with what she is

doing & what MTS is
providing her

HR is not recognising him

echnocal training skills

Is geeting all kinds of
training from MTS-India

Is satisfied with what she is

doing & what MTS is
providing her
All channels do their work
properly

Everything is going fine

Has not received employee
card

technical skills training

Wants laptop

Is satisfied with what HR

department is providing
Is satisfied with what HR
department is providing

Is satisfied with what is

being provided & desires
for training on motivation

there should be FOS

meeting. Company level
people should give them
knowlkedge about MTS &
its work. It will motivate
them to work.
faces Courier Problem, no
feedbacks from the
department, Needs
Transfer to Muzzafarpur
Needs training in TC

Needs training for

answering so many
questions
needs job rotation for
enhancing knowledge

Needs training on Personal

Development Programme
 Edited Behavioural Descriptors with "sometimes doesn't do"
Level 1
Creating Impact Team Leadership Action Orientation Conceptual Thinking

Sometimes doesn't
shares information
        Sometimes with the team
doesn't uses facts, members & keeps
figures & logic to them informed &
persuade others. involved
Sometimes doesn't
recognizes & reacts to Sometimes doesn't
current opportunities recognizes when current
& concerns in a situation is the same as
prompt manner the past situation.

Sometimes Sometimes doesn't apply

doesn't intends to Sometimes doesn't Sometimes doesn't  do learning from the past
have a specific conduct meetings & things without waiting situation to address the
effect or impact interactions well to be told. new situation.

Sometimes
doesn't appeals
to reason, data &
other’s self
interest through          Sometimes
doesn't use
concrete Sometimes  isn't open tried & tested ways of
examples. & honest about understanding & thinking
decisions & changes in through what typically
the team. works in similar situation.
Building capability Drive for excellence Collaboration Customer centricity

Sometimes doesn't Sometimes can't

expresses positive feeligs Sometimes doesn't Sometimes doesn't communicate
about other's capability & express a desire to do willingly helps out effectively with the
potential. better when asked customer.

Sometimes doesn't
express a desire to Sometimes doesn't
improve own's keep clear & detailed Sometimes doesn't
performance & welcomes records of workflow to Sometimes isn't offer help information
learning opportunities. uphold standards. culturally sensitive. to the customers

Sometimes doesn't
demonstrate
commitment to
Sometimes doesn't achieving set goals by
reflect on past taking full Sometimes doesn't
performances & creates a accountability for keep other team
structured plan to delivering own members informed & Sometimes doesn't
enhance future contribution to the updated about issues seek customers
performance business that arise feedback

Sometimes doesn't Sometimes doesn't

takes responsibility meet customers
for quality & timliness commitments, stand
of own share of work. by what is promised.
Ethical self confidence

Sometimes doesn't work

without needing direct
supervision & can't appear
confident in person

Sometimes isn't passionate

when expressing what one
is thinking even when the
message may not be
especially welcomed

Sometimes can't act in

accordance with the basic
values of openess &
honesty.
 Actual Behavioural descriptors of the 9 competencies of level 1 employees
Level 1
Creating Impact Team Leadership Action Orientation Conceptual Thinking

Shares information Recognizes & reacts

with the team to current Recognizes when
members & keeps opportunities & current situation is the
        Uses facts, figures & logic them informed & concerns in a prompt same as the past
to persuade others. involved manner situation.

Applies learning from

the past situation to
Intends to have a specific Conducts meetings   Does things without address the new
effect or impact & interactions well waiting to be told. situation.

Appeals to reason. Data &

other’s self interest through
concrete examples.          Uses
tried & tested
     Is
open & honest ways of understanding
about decisions & & thinking through
changes in the what typically works in
team. similar situation.
Building capability Drive for excellence Collaboration Customer centricity Ethical self confidence

Expresse positive Works without needing

feeligs about other's Willingly helps Communicates direct supervision &
capability & Expresses a desire to out when effectively with the appears confident in
potential. do better asked customer. person

Expresses a desire to Is passionate when

improve own's expressing what one is
performance & Keeps clear & detailed Offers thinking even when the
welcomes learning records of workflow to Is culturally help/information to message may not be
opportunities. uphold standards. sensitive. the customers especially welcomed

Demonstrates
commitment to
achieving set goals by Keeps other
Reflects on past taking full team members
performances & accountability for informed &
creates a structured delivering own update about Acts in accordance with
plan to enhance contribution to the issues that Seeks customers the basic values of
future performance business arise feedback openess & honesty.

Takes
responsibility
for quality &
timliness of Meets customers
own share of commitments, stand
work. by what is promised.