Beruflich Dokumente
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GU YER 1
Pa ID ’
ge E S
30
June 2011
PORTABLE RESTROOM OPERATOR www.promonthly.com
Czech Mate!
Duras rides the way
of improved sanitation
Page 18
Dash
For Cash
Empire Waste
hits finish line
Page 10
• Tank sizes 60, 105, 225,
300 and 440 gallons.
• Standard holes are
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• Can customize holes to
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June 2011
ADVERTISERS in this issue
COMPANY PAGE COMPANY PAGE COMPANY PAGE COMPANY PAGE COMPANY PAGE
A K Imperial Industries S
Crescent Tank Mfg................. 47 Service Sales Company
Water Cannon Inc.
D KeeVac Industries Inc. ........... 17
Aglow Systems ...................... 48 Masport Inc.. .......................... 37 Safe-T-Fresh...................................9
Dultmeier Sales ..................... 47 Sanitation Insurance Services. .....43
Allied Forward Motion LLC. ... 16
Dynamic Decals & Graphics .. 51
Kewanna Screen Printing ...... 23
E
L Satellite Industries Inc. ..... 28-29
Amthor International .............. 25 Mid-State Tank Co. Inc. ......... 41
EZTrakR Systems Inc. ............25 N
L.M.T. Inc. .............................. 51 Screen Tech/Div. of Roeda .... 16
F NAWT Inc. ............................. 44
Armstrong Equipment Inc. ..... 26 Five Peaks Technology.......... 19
ART Co. LLC ......................... 49 G Liberty Financial Group Inc.... 45 NuConcepts ........................... 27 Slide-In Warehouse ............... 17
B Gamajet Cleaning Systems ... 11 P T
B2 Business Brokers ............. 46 Pik Rite Inc. ............................. 7
Green Way Products Liquid Waste Industries ... 33, 42 Toico Industries...................... 45
Best Enterprises Inc. ............. 13 by PolyPortables Inc. ...... 56
H Lock America International .... 25 PolyJohn Enterprises............. 55
Brenner Tank LLC.................. 27 Heffernan Insurance Brokers. 51 TP Re-Roller Co .................... 51
M
C J Marketplace .......................... 53
Anchor Graphics PolyPortables Inc..................... 5
Paper & Chemicals Tri-State Tank ........................ 39
The Pro’s E
dge
Century Chemical
Century Paper & Chemicals .. 26 J & J Chemical Company ...... 21 Deal Associates Inc. Progress Tank........................ 35
Explorer Trailers / R
Chempace Corporation ......... 26 McKee Technologies Inc. TSF Company Inc.................... 2
J. C. Gury Company Inc. ....... 45
Classifieds............................ 52 FMI Truck Sales & Svc./ W
R. A. Ross & Associates N.E. 16
Workmate Trucks
Johnny’s Choice GapVax Inc.
Comforts of Home Services... 47 by Chempace Industries ..... 3 Hartzell Inc. Ronco Plastics ....................... 49 Walex Products Co. Inc. ........ 15
June 2011
TABLE OF CONTENTS
P O R TA B L E R E S T R O O M O P E R AT O R
6 From the Editor: Ready to Respond www.promonthly.com
Alabama pros scramble to provide vital equipment for their Published monthly by
All Green Way Products' deodorizers, cleaners and air fresheners are high-performance products developed and manufactured in our
facilities in Dahlonega, Georgia specifically for portable restroom operators. They are all environmentally safe.
FROM the EDITOR Contact us: PRO strives to serve the portable restroom industry with interesting and
June 2011 helpful stories. We welcome your comments, questions and column suggestions and
promise a prompt reply to all reader contacts. Call 800/257-7222; fax 715/546-3786;
email PRO editor Jim Kneiszel at editor@promonthly.com.
Ready to Respond
ALABAMA PROS SCRAMBLE TO PROVIDE VITAL EQUIPMENT FOR THEIR
FRIENDS AND NEIGHBORS IN THE WAKE OF DEVASTATING TWISTERS
By Jim Kneiszel
Kelly Allen of All
American Rental &
P
ortable restroom operators scrambling to serve their communities Contractor took this
in the aftermath of a series of devastating tornadoes in Alabama aerial shot of his
all have the same reaction to the April 27 twisters: The scope of the company yard while
surveying tornado
damage defies description, and you wouldn’t understand unless you
damage as an
saw it with your own eyes.
emergency
“There’s really no way to describe it without seeing it. Even pictures government
don’t do it justice,’’ says Tony Thompson, owner of East Alabama Por- employee.
table Toilets, in Anniston, Ala. “You can take communities out here and
it looks like you just set off a bomb. There are some places where the
houses are totally destroyed and you can’t even tell there was a house “It makes you sick to your stomach. It’s so much torn apart,’’ Dain
there.’’ said. “Everybody’s lives are in garbage cans. Everything they had is being
Thompson’s company was close to the path of the tornado that loaded into garbage cans.’’
killed more than 40 people in Tuscaloosa, Ala., then stayed on the
ground heading northeast to the Georgia state line. On that one day, an UP TO THE TASK
estimated 75 to 100 twisters hit Mississippi and Alabama, killing almost Though the tornados wiped out so much infrastructure, PROs in
250 people. the area say local restroom inventory would be sufficient to handle
PROs in the state reported restroom units blown away in the further emergency response and all the construction work expected to
follow as residents and businesses rebuild in the coming
months and years. There were reports of the Federal Emer-
“THE ONLY THING I COULD DO IS GIVE THEM A PLACE TO GO gency Management Agency turning to sources outside the
state for restrooms early on, but contractors said that was
TO THE BATHROOM. I PUT ALL THE TOILETS OUT AND SAID, unnecessary.
‘YOU GUYS NEED THEM MORE THAN I DO.’ ” When Hurricane Katrina hit in 2005, thousands of
restrooms were deployed from across the country and
BERT DAIN manufacturers expanded production to meet a stagger-
ing need. Many contractors added to their inventories at
that time, and a healthy construction industry before the
storms, but despite some messy yards and extended power outages, the 2008 market collapse also bolstered unit numbers. But over the past few
sanitation contractors hit the ground running after the storms passed, years, many of those restrooms were stored.
looking to get restrooms to people who no longer had a place to call Dain said there are four restroom companies in his territory, and
home. Though the tornadoes passed through mostly rural areas, they that two of them probably had 300 to 400 idle units before the storms
also wiped out a lot of newer subdivisions and tore through the center hit. He only lost two units in the storm – placed at an auto auction facil-
of cities, flattening houses and businesses. ity – and had no plans to add to his inventory of 150 units in anticipation
Bert Dain of Aerial Sewer Service, Athens, Ala., watched the storm of expected construction site orders.
clouds move a few miles from his home and business, then quickly Advantage Waste LLC of Birmingham, Ala., quickly deployed about
loaded a trailer of fresh restrooms and headed out to a nearby trailer 150 units for local emergency response, servicing them seven days a
park that was hit hard. week for the first few weeks following the tornadoes. But unlike Katrina,
“I can’t believe how many people were helping out. The only thing the costliest natural disaster in U.S. history, government demand for re-
I could do is give them a place to go to the bathroom. I put all the toi- stroom service was already slowing down in mid-May.
lets out and said, ‘You guys need them more than I do,’ ” Dain said. He “There were actually enough units in the state of Alabama to take
serves the trailer park for some onsite system maintenance work, and care of all of this,’’ said Debora Campbell, who owns Advantage with
had repairs to make following the tornadoes. But he just felt it was im- her husband, Mark. “If this had been five years ago, there might not have
portant to donate units for residents and emergency workers. been enough sitting around.’’
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Promises to Keep
WHEN YOU SAY YOU ARE GOING TO DO SOMETHING … DO IT.
By Judy Kneiszel
I
n the past few months I’ve had two experiences where a business put company to company looking for whoever is going to disappoint them the
something in print, and then failed to honor what they wrote. The first least, or in a different way than the last company. If you surprise customers
incident was minor. I ordered a sandwich at a fast-food restaurant where by keeping promises, their bouncing days could be over.
a prominent sign indicated its price was $5. When I went to pay for the $5 And if you break promises? Studies claim as many as 9 of 10 consumers
item, I was asked to fork over $5.85. When I questioned the amount, the will tell at least one other person about a bad experience. The Internet
counter person explained the item was $5.50, plus tax. I pointed out that the allows negative comments to have an even greater impact, because up
sign clearly said the item was $5, to which she replied, “The sign is wrong.” to 25 percent of customers having a bad experience will post a negative
Huh? comment and the possible number of viewers is endless. This is not the kind
The second incident was more significant. In the middle of a happy of publicity you want.
evening at home a family member came charging up the stairs yelling about
water in the basement and possessions being ruined. After determining MAKE GOOD PROMISES
the source of the problem was somewhere in the household plumbing, my Don’t make promises willy-nilly or make the same promises as the
husband reached for the phone book and called not one, but two plumbers competition just to keep up. Before you make a promise, carefully delib-
whose ads claimed emergency 24-hour service. erate over whether or not you can reasonably expect to keep it every time. By
Neither answered the emergency service phone line, nor had a live making promises, you build customer expectation, so make the right prom-
answering service. He left frantic voicemails and both companies returned ises. Make sure your promises resonate with the customer you are trying to
the call in the morning … 10 hours later. We spent a sleepless night periodi- attract, and remember that making empty promises is a waste of time and
cally checking to see if the water was rising. Thankfully, it was not, but what ultimately unprofitable.
if it was?
A good promise is:
DELIVER THE GOODS • Something customers you are trying to reach really care about.
There are many ways you can stand out from your competition, but • Something that sets your business apart from the competition.
just saying you’ll do something — like have a low price or respond to calls 24 • Something you can expect customers to believe you will live up to.
hours a day — isn’t enough. You’ve got to practice what you preach. • Something you and your employees can deliver on consistently.
• Something you have the tools to fulfill. For example, if you promise
emergency service, you need a way to take calls 24/7.
MAKE SURE YOUR PROMISES RESONATE WITH THE Vague promises can get you in trouble. Being specific makes prom-
CUSTOMER YOU ARE TRYING TO ATTRACT, AND ises more meaningful. Don’t promise a customer you’ll arrive sometime
between 7 a.m. and 5 p.m. on Tuesday. That may be easier to keep, but not
REMEMBER THAT MAKING EMPTY PROMISES IS A feel like much of a win to the customer. By narrowing down a promised time
WASTE OF TIME AND ULTIMATELY UNPROFITABLE. as much as possible and calling if you are going to be early or late, you earn
the respect and understanding of the customer.
Make sure everyone in the company knows specifically what promises
have been made and stress that these promises are to be kept. Outline for
This should be a given in business, but it seems companies need employees how particular promises are to be kept.
frequent reminding that in order to gain and keep customers, they have to
deliver what is promised, for the price promised, in the time promised. MISTAKES HAPPEN
That’s not demanding too much. A company is not required to be the If you make a mistake when making a promise — like the fast-food
biggest, best or cheapest … unless they say that they are. A reputable busi- place did in my opening story — honor it anyway. If you advertise some-
ness does what it promises. That’s it. thing at a specific price only to discover you’ve underpriced it, it’s OK to tell
When a business does not deliver on promises, those responsible waste the customer you made a mistake, but don’t try to get out of honoring the
a lot of time and effort making excuses. But being held up on one jobsite is advertised price. Fix the sign, ad, billboard or whatever medium you used to
not the fault of the customer waiting at a second jobsite two hours after the announce the price as quickly as possible to minimize future damage.
promised arrival time, and excuses are not what they want delivered. As for the customer you are giving the promised price to, take the long
view. The small loss in profit could be overcome by a long-term relationship
THE FALLOUT OF BROKEN PROMISES with this customer. Hopefully they will spread the word that you are a busi-
By consistently not delivering on promises, businesses train customers nessperson who keeps promises. That goodwill should go far in improving
to expect disappointment. That means customers bounce around from your reputation in the community and ultimately building your business. ■
THE TEAM
Empire Waste in St. George, Utah, is a multi-gen-
erational family-operated portable restroom and
roll-off container business. Leader Susan Dorius
oversees the office functions and coordinates all
activities. Her husband, Troy, sons Skylar and Jerry
Hasen, and brother-in-law Daniel Dalton round out
the team.
COMPANY HISTORY
Troy Dorius’ father, Allen, started the portable
restroom business in April 1979 after having worked
in construction. “He just saw a need for it. It was a
small town at the time and nobody else (provided
the service),” explains Troy Dorius, who worked
for his father and took over the company when the
elder Dorius died in 2009. In 1996 they added the
container business, which accounts for 50 percent
of their work.
continued
“WE’VE JUST HAD TO GROW WITH IT. WE MAKE BIGGER TRAILERS ALL THE 7,400 runners from 49 states and nine foreign
countries were selected by lottery out of a field
TIME TO ACCOMMODATE IT, TO GET OUR UNITS WHERE WE NEED THEM. of 11,000 applicants.
AND WE’RE BUYING AND REPLACING UNITS ALL THE TIME TO KEEP UP It’s a community-supported event, as resi-
WITH IT. EVEN THOUGH IT’S A ONCE-A-YEAR EVENT, IT’S SOMETHING YOU dents volunteer to work and to cheer on the
runners. The mayor of St. George sponsored a
HAVE TO PLAN FOR THROUGHOUT THE YEAR.” 2.2-mile citizens walk early in the day to ensure
Troy Dorius that an enthusiastic crowd would be on hand to
greet the runners as they crossed the finish line
in Worthen Park.
The company has 600 restrooms and about putting vendor operations out to bid. Empire
75 percent of their work is construction-related. won the most recent three-year contract. BY THE NUMBERS
Tucked into the southwest corner of the state, their Empire brought in 335 standard and two
50-mile service radius runs mainly along the I-15 THE MAIN EVENT ADA-compliant units for the marathon. They
corridor from Cedar City, Utah, to Mesquite, Nev. The 34th St. George Marathon took place used a variety of restrooms from PolyPortables
on Saturday, Oct. 2, 2010. The course started in Inc., PolyJohn Enterprises Corp., and Satellite
MAKING CONNECTIONS the tiny mountain village of Central, Utah, at an Industries Inc., in a multitude of colors, mostly
In the early days of the St. George Mara- altitude of 5,240 feet and it was mostly downhill tan.
thon, when both the town and the event were from there along Utah 18 to St. George at 2,680 Units were transported on trailers using
much smaller, the whole community participat- feet. It’s the 15th largest marathon in the U.S., service vehicles and 2006 and 2007 Chevy Sil-
ed. Empire Waste was there from the beginning. considered one of the most scenic, and voted by verados. The company designs its own carrier
“I remember when we were hauling 25 or 50 Runner’s World maga- continued
units,” Troy Dorius says. Recently, as the event zine readers as the
grew, and competition came in, the city began most organized. Some
Keeping restrooms clean throughout race day (below) is one challenge for the
Empire Waste team. At right, the crew loads restrooms in the company yard for
delivery.
Skylar Dorius (left) cleans a bank of restrooms along the marathon route. Below,
he stocks tissue in restrooms from a storage cabinet on the truck.
trailers and has a local welder build placed along the route, three to five After the event, units were the company to evolve so as not
them. The six trailers carry from 2 units at each of the 14 aid stations, pumped out using three service to get left behind. “We’ve just had
to 16 units. Several of them allow plus several units every few miles. vehicles — 2004 and 2005 GMC to grow with it,” Troy Dorius says.
for side loading. The road was closed to traffic C550s built by Keith Huber Inc. “We make bigger trailers all the
on the day of the race, but as soon as with 500-gallon waste/250-gallon time to accommodate it, to get our
LET’S ROLL it opened at 1 p.m., the company re- freshwater steel tanks, and a 2001 units where we need them. And
Before sending units out, the traced its steps and started the process Ford F-550 from Satellite Industries we’re buying and replacing units
company lined them up in their of removal, finishing up on Sunday. with a 300-gallon waste/250-gallon all the time to keep up with it. Even
yard to get a final count. Then they freshwater steel tank, all equipped though it’s a once-a-year event, it’s
loaded them onto trailers and on KEEPIN’ IT CLEAN with Masport Inc. pumps. These something you have to plan for
Wednesday brought their first load The company spent the month were followed by the two Silvera- throughout the year.”
to Central. “We do our own little before the event cleaning, repair- dos and a 1993 Jeep Grand Chero- The planning paid off, as ev-
marathon,” Susan Dorius says. “It’s ing and stocking units. “There’s no kee, which hauled them back to erything went smoothly. And de-
52 miles roundtrip.” The company dirt anywhere, even on the floor- the yard. Waste was taken to the St. spite working feverishly for five
made the trip six times to get every- board, so it looks like a brand new George water treatment facility. days, the team enjoyed the experi-
thing in place by midnight Friday. restroom,” Susan Dorius says. The ence. “It’s an exciting event for us.
Of the inventory, 176 units final touch is to spray them with air KEEPING UP And it’s fun to do,” Susan Dorius
were placed in Central and 24 in freshener and add a cherry or citrus The St. George Marathon is says. “It gets us working together
St. George, along with one ADA- deodorizer from Toico Industries to Empire’s biggest event, and each as a family. And we get to enjoy the
compliant unit each. The rest were the holding tanks. year it gets bigger. This has driven scenery.” ■
MORE INFO
PolyPortables Inc.
Keith Huber Inc. 800/241-7951
800/334-8237 www.polyportables.com
www.keithhuber.com (See ad page 5)
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I
magine what it would be like to national borders and encounter tive, fast-moving and somewhat lines were even well established.
do business with customers and different cultures and business chaotic post-Communist world. People here used to wait 15 years to
employees in different coun- practices. Or deal with workers “It’s very exciting to see all get a landline under Communism.
tries who speak several different who prefer to use only equipment the changes,” says the Canadian- Now most people don’t even use
languages. Or to frequently cross sourced from their country. And born Duras, who started Johnny land lines here … they’ve almost
to top it all off, start a new Servis in 1996, about six years after become obsolete before they had a
business from scratch and the Czech Republic (at the time, chance to become common.”
Johnny Servis compete against a firmly known as Czechoslovakia) became Equally dramatic changes
Prague, Czech Republic entrenched industry giant. a democracy after almost 50 years occurred in Europe’s portable rest-
It may sound of Communist rule. “I didn’t plan room industry, where one of the
Owner: Matthew Duras daunting, but to stay when I first arrived here. market leaders is Germany-based
Years in business: 14 PRAGUE ★ it’s all in a day’s I figured I’d eventually go back TOI TOI Sanitarsysteme GmbH.
Employees: 95 Czech Republic work for Matthew to Canada and do something Established in 1974, the company
Services: Portable Duras, owner and completely different. But it’s so opened a Czech subsidiary in
sanitation and construction founder of Johnny exciting … you get the feeling that Prague in 1993.
and event site services Servis, a portable there’s constant improvement. In “It’s hard to imagine, I know,
Service area: Czech Republic, Slovakia restroom company based a relatively short time, things have but until 1993, mobile restrooms
Republic, Hungary, northern Romania and in Prague, the capital of the caught up (with the modern world). didn’t even exist here,” Duras says.
metropolitan Vienna, Austria Czech Republic. And by “When I first started, for “Construction restrooms basically
Associations: Georgia Onsite Wastewater emphasizing great customer example, it was difficult to get a were a hole in the ground with
Association, Portable Sanitation Association service, quality equipment landline telephone connection,” a wooden shack built over it. So
International and service diversity, Johnny he recalls. “Now everyone has when portable restrooms arrived,
Website: www.johnnyservis.com Servis thrives in a competi- jumped to cell phones before land the initial reaction was, ‘Hey, there’s
continued
18 June 2011 Portable Restroom Operator
The standard of style.
The standard of style.
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When we set out to change the portable restroom industry, we had three goals in mind. First, develop one of the most
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“The combination of fencing and rest-
rooms wasn’t common at first. But at a
construction site, fences usually are the
first thing to go up. Once you have that,
you have a chance to sell customers
something else — a restroom, or an
office. It was a matter of listening to
customers and what they want …
customers like it when one supplier
can provide multiple services.”
Matthew Duras
Above, units at a PGA Golf that service made sense. cles with 2,500 liter (660-gallon)
tournament in the Czech “I thought it was a good wastewater/750-liter (198-gallon)
Republic. At left, workers opportunity,” he says. “It was good freshwater tanks; and about 85
assemble fencing at timing, because construction was miles of temporary fencing in
Children’s Day in Slovakia. booming and there was only one various heights and styles.
competitor, TOI TOI, which was The smaller trucks that
a toilet — that’s great.’ But now property to families — in his already in business here for several carry the slide-in units are made
people are much more conscious father’s case, a family farm. But years — they had a little head start by Volkswagen and outfitted by
about what’s available, so now Duras’ father eventually decided on us.” IBOS s.r.o., a Czech company. The
they want restrooms with sinks. to go back to Canada, while Duras Johnny Servis now owns about larger vacuum trucks consist of
Customer expectations change stayed to run the family farm. 7,000 PolyJohn Enterprises Corp. Mercedes-Benz chassis and IBOS
very quickly.” Duras struggled to make the restrooms; about 40 restroom tanks and pumping systems.
operation profitable, overwhelmed trailers, made by Germany-based “In general, pumping trucks
RETURN TO THE HOMELAND by the investments required to Vario Trailer and Czech-based here are smaller than in the United
Duras’ father was a Czech atone for years of neglect. So after EuroWagon; 35 to 40 temporary States or Canada,” Duras explains.
native who escaped from the a year, he began looking for a better office trailers (for construction “They’re fuel efficient (roughly 20
country in 1951 and moved to business opportunity. He noticed sites and special events) made miles per gallon). We also need
Toronto, where Duras was born construction was booming coun- by the same two companies; 55 smaller trucks because in old cities
and earned an engineering degree. trywide, and he had already started vacuum trucks, ranging from slide- like Prague, the streets are very
His father returned to his native hauling waste for construction in units with 400-liter (106-gallon) narrow, plus many streets have
country in 1992, when the govern- companies on the side, using the wastewater/150-liter (40-gallon) weight restrictions (because they’re
ment began returning personal farm’s trucks. Simply expanding freshwater tanks to large vehi- still made of centuries-old cobble-
stone, for example). So we use the
larger trucks mainly for rural runs
or longer hauls.”
CHALLENGES ABOUND
Duras faced other obstacles
early on, not the least of which was
ethnic differences from country to
country — or even region to region
within countries. Getting people to
work together was no small matter.
Duras also dealt with
language barriers, although that
issue now is easing somewhat as
English becomes a more common
language, especially among
younger people. He also found
people in different countries did
business in different ways. For
example, Hungarians like to spend
A Johnny Servis restroom a lot of time discussing and negoti-
and fencing placement at a ating contracts, while Czechs prefer
major marathon in Prague. faster, direct negotiations.
He also discovered that
acceptance of new products took
continued
20 June 2011 Portable Restroom Operator
“In 1996, it was completely new for someone to call a
customer, thank them and then ask them if we could
Czech
count on them again for business the next year. They Businesses
really appreciated it then and appreciate it today.” React to Rapid
Matthew Duras Technology
Advances
The business climate in the
Czech Republic and the United
States are similar in one important
way: Changes in technology come
swiftly. So says Matthew Duras,
the owner and founder of Johnny
Servis, a portable restroom and
on-site services company based in
Prague, the Czech capital.
Take marketing, for instance.
When Duras founded Johnny Ser-
vis in 1996, telephone book adver-
tising was the preferred market-
ing method, just like in the United
States.
“The books got thicker and
thicker every year,” Duras recalls.
Service technician Marcel
“Then all of a sudden, it was the
Hanzlik prepares to clean a
Internet. In about a two-year span
restroom using a truck-
mounted power washer. during the early 2000s, telephone
books died off and Internet took
over. It was incredible.
more time in some countries. For Communist era. created a sales team. Even though
“It totally surprised me be-
instance, in Slovakia, it took two “It was an easy sell for us,” he the country is relatively small, cause that jump occurred through
years before customers became says. “We’ll not only rent you rest- the business culture varies from wireless technology,” he contin-
interested in plastic restrooms, he rooms, but we’ll look after you, too, region to region, so Duras recruited ues. “Now, well over 50 percent
says. The company operates in the with personal contact and follow- sales personnel from each service of our sales leads come from the
Czech Republic, Slovakia Republic, up. At first, people would laugh territory. Internet. The Internet is an ongo-
Hungary, northern Romania and at me when I’d start a phone call “In the beginning, it was ing challenge for us – figuring out
metropolitan Vienna, Austria. by asking how they are,” he says. expensive for us, but it paid off,” what works and what doesn’t work.
Duras wanted to set his “They’d say, ‘Why are you asking Duras says. “We now have a lot of We’re still learning.”
company apart, concentrating on me that? No one ever asked me that smaller customers that have been Duras also markets Johnny
providing quality products and for the last 50 years.’ ” with us for years. In 1996, it was Servis by offering 25- to 50-percent
service, the latter of which he says To effectively pursue that completely new for someone to call discounts in exchange for free sig-
was something new in the post- customer philosophy, Duras a customer, thank them and then nage and listing Johnny Servis as
ask them if we could count on them a sponsor in programs for special
again for business the next year. events, like the Prague Marathon.
They really appreciated it then and But like his U.S. counterparts, he
appreciate it today.” has to be careful about what events
TOI TOI’s dominance in the his company sponsors. His prefer-
market for large special events also ence starts with charities.
yielded another unexpected bonus “It’s effective for us. It pro-
by forcing Duras to concentrate vides a better light on the company
on smaller events. Those smaller if you’re listed as a sponsor for a
events proved to be more profit-
charity,’’ he says. “But you can’t say
able, as stiffer competition pushed
yes to all of them, so you have to
down pricing for large concerts and
choose what you’re going to sup-
sporting events.
port, which isn’t always easy. We
One of the company’s 40 The same thing happened
have a budget to meet, too.”
compact restroom trailers. with construction companies. At
The units come from German- first, Duras couldn’t call on larger
maker Vario Trailer and accounts because he couldn’t guar- tion companies instead. “In today’s
Czech-based EuroWagon. antee he’d have enough restrooms. economy, that’s a big advantage —
So he went after small construc- lots of legs to stand on,” he says.
continued
22 June 2011 Portable Restroom Operator
promonthly.com June 2011 23
Today, construction
rentals represent about 65
percent of Johnny Servis’
sales volume, with the
balance stemming from
events and other services,
such as on-site fencing and
temporary office trailers.
Technicians Ladia Vrsecky and Vaclav Mottle unload a Johnny Box Office unit for
use at the Czech Open tennis tournament in Prague.
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530 E Jamie Ave.
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800-903-3385 • 714-738-6650 • Fax: 800-556-5576
Deal Associates, Inc. Gamajet Cleaning Systems, Inc. info@jcgury.com
PO Box 220 245 Semora Rd. 604 Jeffers Cir. www.jcgury.com
Three Lakes, WI 54562 Roxboro, NC 27573 Exton, PA 19341 Ad on page 45
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Best Enterprises, Inc. Dultmeier Sales GapVax, Inc.
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JAG Mobile Solutions, Inc.
Cabot, AR 72023 Omaha, NE 68137 PO Box 100
Johnstown, PA 15902
800-288-2378 • 501-988-1905 • Fax: 501-988-2880 800-228-9666 • 402-333-1444 ext: 5526 • Fax: 402-333-5546 Howe, IN 46746
888-442-7829 • 814-535-6766 • Fax: 814-539-3617
info@bestenterprises.net dultmeier@dultmeier.com 800-815-2557 • 260-562-1045 • Fax: 260-562-2478
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ggood@midstatetank.com 668 Trillium Dr. Ste. 3
www.midstatetank.com Kitchener, ON N2R 1J3 Canada TOICO Industries
Ad on page 41 866-926-7849 • Fax: 519-748-5629 3205 S Bouwhuis Dr.
N
West Haven, UT 84401
KeeVac Industries, Inc. info@routeoptix.com
888-935-1133 • 801-393-4100 • Fax: 801-393-4003
3100 Cherry Creek S Dr. Ste. 704 www.routeoptix.com
info@toico.com
Denver, CO 80209 NAWT, Inc.
S
www.toico.com
866-789-9440 • 303-789-9440 • Fax: 303-459-4439 336 Chestnut Ln. Ad on page 45
info@keevac.com Ambler, PA 19002
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Ad on page 17
800-236-6298 • 215-643-6798 • Fax: 267-200-0279 TP Re-Roller Co.
info@nawt.org PO Box 853
Kewanna Screen Printing www.nawt.org Port Townsend, WA 98368
109 S Toner St. Ad on page 44 Odor Control…Guaranteed! 360-385-1333 • Fax: 360-385-7703
Kewanna, IN 46939 NuConcepts Ad on page 51
800-348-2454 • 574-653-2683 • Fax: 574-653-2737 1737 S Vineyard Ave.
ben@kspprints.com Ontario, CA 91761 Safe-T-Fresh Tri-State Tank
www.kspprints.com 800-334-1065 • 909-930-6244 • Fax: 909-930-6237 2530 Xenium Lane N 1201 W. 31st St.
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L.M.T., Inc.
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Galva, IL 61434 60 Pik Rite Ln. PO Box 9028 2930 St. Philip Rd.
800-545-0174 • 309-932-3311 • Fax: 309-932-3155 Lewisburg, PA 17837 Michigan City, IN 46360 Evansville, IN 47712
info@tanksandpumps.com 800-326-9763 • 570-523-8174 • Fax: 570-523-8175 877-877-1555 • Fax: 888-877-0104 800-843-9286 • 812-985-2630 • Fax: 812-985-3671
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Liberty Financial Group, Inc. PolyJohn Enterprises
7 Church Rd.
Hatfield, PA 19440
2500 Gaspar Ave.
Whiting, IN 46394
V
800-442-1844 • 215-996-5656 • Fax: 888-883-9380 800-292-1305
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www.libertyfg.com www.polyjohn.com
Ad on page 45 Ad on page 55 Satellite Industries
2530 Xenium Lane N
PolyPortables, Inc. Plymouth, MN 55441
Liquid Waste Industries, Inc.
2962 MT Taber Church Rd.
99 Crafton Dr. 800-328-3332 • 763-519-6524 • Fax: 800-328-3334 Vacuum Sales, Inc.
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bill@lwiinc.com www.polyportables.com
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Ad on pages 33 and 42
Ad on page 5 Screen Tech/Div. of Roeda Signs www.vacuumsalesinc.com
Presvac Systems, Ltd. 16931 S State St.
Lock America International
9168 Stellar Ct.
4131 Morris Dr.
Burlington, ON L7L 5L5 Canada
South Holland, IL 60473
800-829-3021 • 708-333-3021 • Fax: 708-333-0209 W
800-387-7763 • 905-637-2353 • Fax: 905-681-0411 holly@screentech.com
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800-422-2866 • 951-277-5180 • Fax: 888-422-2866 sales@presvac.com
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www.laigroup.com Progress Tank Service Sales Company “FIREBALL”
Ad on page 25 450 Arlington Ave.
Fond du Lac, WI 54935
110 S Collins St. Walex Products Company, Inc.
M
Arlington, TX 76010 PO Box 3785
800-467-5600 • 913-279-3005 • Fax: 913-279-3105 800-940-1046 • 817-795-7378 • Fax: 817-795-7453
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Insurance
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Chempace Corporation Sturgeon Bay, WI 54235
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Padlocks
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800-208-6912 • 503-226-1320 • Fax: 503-226-1478 Ad on page 19 PO Box 432
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www.heffins.com 9168 Stellar Ct. 866-767-2737 • 570-836-0676 • Fax: 570-836-5897
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sales@laigroup.com
Sanitation Insurance Services Green Way Products www.laigroup.com
Ad on page 26
PO Box 9028
Michigan City, IN 46360 by PolyPortables, Inc. Ad on page 25 Crescent Tank Manufacturing
877-877-1555 • Fax: 888-877-0104 99 Crafton Dr. PolyPortables, Inc. PO Box 116
jlarkin@sanitationins.com Dahlonega, GA 30533 99 Crafton Dr. Bloomfield, NY 14469
www.sanitationins.com 800-241-7951 • 706-864-3776 • Fax: 706-864-8111 Dahlonega, GA 30533 585-657-4104 • Fax: 585-657-1014
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Ad on page 56 www.polyportables.com Ad on page 47
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The
866-789-9440
Kevin Keegan
18% Greater Payload. www.keevac.com
Restroom Mover
www.keevac.com www.keevac.com 866-457-5425 • 519-669-5720 • Fax: 519-669-8331
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www.explorertrailers.com
Allied Forward Motion, LLC Thompson Tank, Inc.
PO Box 11 L.M.T., Inc. PO Box 790
Ad on page 53
Sturgeon Bay, WI 54235 1105 SE 2nd St. Lakewood, CA 90714
920-493-2987 Galva, IL 61434 800-421-7545 • 562-869-7711 • Fax: 562-869-7114
allied4word@yahoo.com 800-545-0174 • 309-932-3311 • Fax: 309-932-3155 harleestanley@thompsontank.com
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Ad on page 51 TOICO Industries
Deal Associates, Inc. 3205 S Bouwhuis Dr.
245 Semora Rd. West Haven, UT 84401 Liquid Waste Industries, Inc.
Roxboro, NC 27573 888-935-1133 • 801-393-4100 • Fax: 801-393-4003 2962 MT Taber Church Rd.
866-599-3325 • 336-599-3325 • Fax: 336-598-0297 info@toico.com Dallas, GA 30157
sales@dealassoc.com www.toico.com 770-424-5575 • 877-445-5511 • Fax: 770-424-5536
www.dealassoc.com Ad on page 45 bill@lwiinc.com
Ad on page 53 www.lwiinc.com
Mid-State Tank Co., Inc.
Portable Restroom
Ad on pages 33 and 42
PO Box 317
Sullivan, IL 61951
Service Trucks 800-722-8384 • 217-728-8383 • Fax: 217-728-8384
ggood@midstatetank.com
Amthor International www.midstatetank.com Tri-State Tank
237 Industrial Dr. Ad on page 41 1201 W. 31st St.
Gretna, VA 24557 Kansas City, MO 64108
800-328-6633 • 434-656-6233 • Fax: 434-656-1101 888-281-9965 • 816-589-7040 • Fax: 913-279-3151
bramthor@amthorinternational.com phodes@tristatetank.com
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Ad on page 25 Ad on page 39
Pump Parts/
2930 St. Philip Rd. 4044 W Lake Mary Blvd., Unit 104-424
Evansville, IN 47712 Lake Mary, FL 32746
Components
800-843-9286 • 812-985-2630 • Fax: 812-985-3671 800-333-9274 • Fax: 407-833-3875
tsftuffjon@sbcglobal.net sales@watercannon.com
www.tuff-jon.com www.watercannon.com
Ad on page 2 Best Enterprises, Inc. Ad on page 53
3513 W Mountain Springs Rd.
Five Peaks Technology
1790 Sun Dolphin Dr. Positive Cabot, AR 72023
800-288-2378 • 501-988-1905 • Fax: 501-988-2880
Pumps -
Muskegon, MI 49444
866-293-1502 • 231-830-8099 • Fax: 231-739-2131 Displacement Blowers
info@bestenterprises.net
www.bestenterprises.net
Vacuum Pressure
info@fivepeaks.net Ad on page 13 Armstrong Equipment, Inc.
www.fivepeaks.net
Ad on page 19
Masport, Inc. Imperial Industries, Inc. 11200 Greenstone Ave.
6140 McCormick Dr. PO Box 1685 Santa Fe Springs, CA 90670
Lincoln, NE 68507 Wausau, WI 54402-1685 800-699-7557 • 562-944-0404 • Fax: 562-944-3636
Imperial Industries, Inc. 800-228-4510 • 402-466-8428 • Fax: 402-466-8355 800-558-2945 • 715-359-0200 • Fax: 715-355-5349 jerome@vacpump.com
PO Box 1685 customerservice@masportpump.com toma@imperialind.com www.vacpump.com
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toma@imperialind.com Best Enterprises, Inc.
KeeVac Industries, Inc.
www.imperialind.com
Ad on page 53 Pressure Washers 3100 Cherry Creek S Dr. Ste. 704
3513 W Mountain Springs Rd.
Cabot, AR 72023
and Sprayers
Denver, CO 80209 800-288-2378 • 501-988-1905 • Fax: 501-988-2880
866-789-9440 • 303-789-9440 • Fax: 303-459-4439 info@bestenterprises.net
info@keevac.com www.bestenterprises.net
www.keevac.com
Best Enterprises, Inc. Ad on page 17
Ad on page 13
3513 W Mountain Springs Rd. Dultmeier Sales
Cabot, AR 72023 L.M.T., Inc. 13808 Industrial Rd.
PolyJohn Enterprises 800-288-2378 • 501-988-1905 • Fax: 501-988-2880 1105 SE 2nd St. Omaha, NE 68137
2500 Gaspar Ave. info@bestenterprises.net Galva, IL 61434 800-228-9666 • 402-333-1444 ext: 5526 • Fax: 402-333-5546
Whiting, IN 46394 www.bestenterprises.net 800-545-0174 • 309-932-3311 • Fax: 309-932-3155 dultmeier@dultmeier.com
800-292-1305 Ad on page 13 info@tanksandpumps.com www.dultmeier.com
info@polyjohn.com www.tanksandpumps.com Ad on page 47
www.polyjohn.com Dultmeier Sales Ad on page 51
Ad on page 55 13808 Industrial Rd. Masport, Inc. GapVax, Inc.
Omaha, NE 68137 6140 McCormick Dr. 575 Central Ave.
800-228-9666 • 402-333-1444 ext: 5526 • Fax: 402-333-5546 Lincoln, NE 68507 Johnstown, PA 15902
dultmeier@dultmeier.com 800-228-4510 • 402-466-8428 • Fax: 402-466-8355 888-442-7829 • 814-535-6766 • Fax: 814-539-3617
www.dultmeier.com customerservice@masportpump.com inquiry@gapvax.com
Ad on page 47 www.masportpump.com www.gapvax.com
Ad on page 45 Ad on page 53
PolyPortables, Inc. Gamajet Cleaning Systems, Inc.
99 Crafton Dr. Pik Rite, Inc. Imperial Industries, Inc.
604 Jeffers Cir. PO Box 1685
Dahlonega, GA 30533 60 Pik Rite Ln.
Exton, PA 19341 Wausau, WI 54402-1685
800-241-7951 • 706-864-3776 • Fax: 706-864-8111 Lewisburg, PA 17837
877-426-2538 • 610-408-9940 • Fax: 610-408-9945 800-558-2945 • 715-359-0200 • Fax: 715-355-5349
info@polyportables.com 800-326-9763 • 570-523-8174 • Fax: 570-523-8175
sales@gamajet.com toma@imperialind.com
www.polyportables.com sales@pikrite.com
www.gamajet.com www.imperialind.com
Ad on page 5 www.pikrite.com
Ad on page 11 Ad on page 53
Ad on page 7
www.TriStateTank.com
Cleaning Equipment
51 Stone Rd. Dultmeier Sales
Lindenwold, NJ 08021 13808 Industrial Rd.
800-547-7790 • 856-627-7790 • Fax: 856-627-3044 Omaha, NE 68137
jredstreake@vacuumsalesinc.com
Gamajet Cleaning Systems, Inc. Pik Rite, Inc. www.vacuumsalesinc.com
800-228-9666 • 402-333-1444 ext: 5526 • Fax: 402-333-5546
604 Jeffers Cir. dultmeier@dultmeier.com
60 Pik Rite Ln.
Exton, PA 19341
877-426-2538 • 610-408-9940 • Fax: 610-408-9945
Lewisburg, PA 17837
800-326-9763 • 570-523-8174 • Fax: 570-523-8175
Storage Tanks www.dultmeier.com
Ad on page 47
sales@gamajet.com
www.gamajet.com
sales@pikrite.com Best Enterprises, Inc. Imperial Industries, Inc.
www.pikrite.com 3513 W Mountain Springs Rd. PO Box 1685
Ad on page 11 Ad on page 7 Cabot, AR 72023 Wausau, WI 54402-1685
800-288-2378 • 501-988-1905 • Fax: 501-988-2880 800-558-2945 • 715-359-0200 • Fax: 715-355-5349
Slide-in Units Presvac Systems, Ltd.
4131 Morris Dr.
info@bestenterprises.net
www.bestenterprises.net
toma@imperialind.com
www.imperialind.com
Burlington, ON L7L 5L5 Canada Ad on page 13
Best Enterprises, Inc. 800-387-7763 • 905-637-2353 • Fax: 905-681-0411
Ad on page 53
3513 W Mountain Springs Rd.
Cabot, AR 72023
sales@presvac.com Dultmeier Sales L.M.T., Inc.
www.presvac.com 13808 Industrial Rd. 1105 SE 2nd St.
800-288-2378 • 501-988-1905 • Fax: 501-988-2880
info@bestenterprises.net Omaha, NE 68137 Galva, IL 61434
www.bestenterprises.net 800-228-9666 • 402-333-1444 ext: 5526 • Fax: 402-333-5546 800-545-0174 • 309-932-3311 • Fax: 309-932-3155
Ad on page 13 dultmeier@dultmeier.com info@tanksandpumps.com
www.dultmeier.com www.tanksandpumps.com
Progress Tank Ad on page 47 Ad on page 51
Crescent Tank Manufacturing 450 Arlington Ave.
PO Box 116 Fond du Lac, WI 54935
Ronco Plastics Pik Rite, Inc.
Bloomfield, NY 14469 800-467-5600 • 913-279-3005 • Fax: 913-279-3105 60 Pik Rite Ln.
mpaul@progress.com 15022 Parkway Loop
585-657-4104 • Fax: 585-657-1014 Tustin, CA 92780 Lewisburg, PA 17837
sales@crescent-tank.com www.progresstank.com 800-326-9763 • 570-523-8174 • Fax: 570-523-8175
Ad on page 35 866-355-5950 • 714-259-1385 • Fax: 714-259-0759
www.crescent-tank.com sheilas@ronco-plastics.net sales@pikrite.com
Ad on page 47 www.ronco-plastics.com www.pikrite.com
Ad on page 49 Ad on page 7
Dultmeier Sales
13808 Industrial Rd. TOICO Industries
Omaha, NE 68137 Slide-In Warehouse 3205 S Bouwhuis Dr.
800-228-9666 • 402-333-1444 ext: 5526 • Fax: 402-333-5546 3100 Cherry Creek South Dr. #704
dultmeier@dultmeier.com Denver, CO 80209
West Haven, UT 84401 R.A. Ross & Associates NE, Inc.
888-935-1133 • 801-393-4100 • Fax: 801-393-4003 10280 Brecksville Rd.
www.dultmeier.com 866-786-9440 • 303-789-9440 • Fax: 303-459-4439 info@toico.com Brecksville, OH 44141
Ad on page 47 kevin@keevac.com www.toico.com 800-678-4581 • 440-546-1190 • Fax: 440-546-1188
www.keevac.com Ad on page 45 danw@rarossne.com
FMI Truck Sales & Service/ Ad on page 17
www.rarossne.com
Workmate Trucks Thompson Tank, Inc. Ad on page 16
8305 NE MLK Jr. Blvd. PO Box 790
Portland, OR 97211 Lakewood, CA 90714 Thompson Tank, Inc.
800-927-8750 • 503-286-2800 • Fax: 503-286-3223 800-421-7545 • 562-869-7711 • Fax: 562-869-7114 PO Box 790
johnb@fmitrucks.com harleestanley@thompsontank.com Lakewood, CA 90714
www.fmitrucks.com www.thompsontank.com TSF Company, Inc. 800-421-7545 • 562-869-7711 • Fax: 562-869-7114
Ad on page 53 2930 St. Philip Rd. harleestanley@thompsontank.com
TOICO Industries Evansville, IN 47712 www.thompsontank.com
Imperial Industries, Inc. 3205 S Bouwhuis Dr. 800-843-9286 • 812-985-2630 • Fax: 812-985-3671
PO Box 1685 West Haven, UT 84401 tsftuffjon@sbcglobal.net TOICO Industries
888-935-1133 • 801-393-4100 • Fax: 801-393-4003 www.tuff-jon.com 3205 S Bouwhuis Dr.
Wausau, WI 54402-1685
info@toico.com Ad on page 2 West Haven, UT 84401
800-558-2945 • 715-359-0200 • Fax: 715-355-5349
www.toico.com 888-935-1133 • 801-393-4100 • Fax: 801-393-4003
toma@imperialind.com
Ad on page 45 info@toico.com
www.imperialind.com
www.toico.com
Ad on page 53
Ad on page 45
Workmate Trucks Thompson Tank, Inc. Trailers - Ind., Wet/ Brenner Tank, LLC
PO Box 670
Dry, Non-Haz.
8305 NE MLK Jr. Blvd. PO Box 790
Fond du Lac, WI 54936-0670
Portland, OR 97211 Lakewood, CA 90714
800-558-9750 • Fax: 920-922-3303
800-927-8750 • 503-286-2800 • Fax: 503-286-3223 800-421-7545 • 562-869-7711 • Fax: 562-869-7114 Amthor International www.brennertank.com
johnb@fmitrucks.com harleestanley@thompsontank.com 237 Industrial Dr. Ad on page 27
www.fmitrucks.com www.thompsontank.com Gretna, VA 24557
Ad on page 53 800-328-6633 • 434-656-6233 • Fax: 434-656-1101
TOICO Industries bramthor@amthorinternational.com
TOICO Industries 3205 S Bouwhuis Dr. www.amthorinternational.com
3205 S Bouwhuis Dr. West Haven, UT 84401 Ad on page 25
West Haven, UT 84401 888-935-1133 • 801-393-4100 • Fax: 801-393-4003 Brenner Tank, LLC
888-935-1133 • 801-393-4100 • Fax: 801-393-4003 info@toico.com PO Box 670 FMI Truck Sales & Service/
info@toico.com www.toico.com
www.toico.com Ad on page 45
Fond du Lac, WI 54936-0670 Workmate Trucks
800-558-9750 • Fax: 920-922-3303 8305 NE MLK Jr. Blvd.
Ad on page 45
Vacuum Trucks/
www.brennertank.com Portland, OR 97211
Truck Parts/
Ad on page 27 800-927-8750 • 503-286-2800 • Fax: 503-286-3223
Accessories Trailers-Septic
www.fmitrucks.com
Ad on page 53
Deal Associates, Inc. Amthor International GapVax, Inc.
237 Industrial Dr. Amthor International 575 Central Ave.
245 Semora Rd. 237 Industrial Dr.
Roxboro, NC 27573 Gretna, VA 24557 Johnstown, PA 15902
800-328-6633 • 434-656-6233 • Fax: 434-656-1101 Gretna, VA 24557
866-599-3325 • 336-599-3325 • Fax: 336-598-0297 800-328-6633 • 434-656-6233 • Fax: 434-656-1101 888-442-7829 • 814-535-6766 • Fax: 814-539-3617
sales@dealassoc.com bramthor@amthorinternational.com inquiry@gapvax.com
www.amthorinternational.com bramthor@amthorinternational.com
www.dealassoc.com www.amthorinternational.com www.gapvax.com
Ad on page 53 Ad on page 25 Ad on page 53
Ad on page 25
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DISCUSSION
Q
QUESTION: WITH NEW OUTLAWING OF SOME OF THE URINAL
I was ordering a new handicap unit today and started
discussing the need for a urinal in the standard unit. Women
BLOCKS IN CERTAIN STATES, SHOULD WE CONSIDER
customers hate sitting down right next to the urinal. The AN INDUSTRY-WIDE CHANGE TO BECOME GREENER
restroom salesperson said they make units without a urinal in pink AND MORE PROFITABLE? REMOVAL OF THE URINAL
just because of that. Then I asked him if we really need urinals. He
said he had a customer who orders all of his units without urinals.
WOULD MAKE IT EASIER TO CLEAN, CHEAPER TO
If users complain, the contractor asks them if they have a urinal at BUY AND LESS EXPENSE TO SERVICE.
home. They say no, and everything’s fine.
This got me thinking if there was no urinal, no urinal block (or With new outlawing of some of the urinal blocks in certain states,
cake). The cost of the urinal block and the labor would be, say 50 should we consider an industry-wide change to become greener and
cents a week x 52 weeks a year, or $26 per year per unit. For 100 units, more profitable? Removal of the urinal would make it easier to clean,
that would save $2,600 per year, or for 1,000 units, $26,000 per year, cheaper to buy and less expense to service. Just a thought.
and for 1,000 units used for 10 years, you would save $260,000 in
A
labor and blocks. ANSWERS:
I think you bring up a good point that’s worthy of discussion.
Urinals have been the “standard” in almost every male restroom
since the beginning of time. Women have to sit, men don’t.
On one hand, if you remove the urinal, you make everyone use the
same toilet. This means many men will not lift the seat, which will probably
upset the female users. If you have the urinal, you incur extra cost.
My vote is to keep the urinal in hopes of keeping the women
happy, thus creating repeat customers.
◆ ◆ ◆
Good point about men not lifting the seat. Do women just sit
down if there is a urinal or do they wipe the seat off first? And I know
this sounds rude, but I hate catering to women or to anyone who
will not make the effort to keep him or herself safe. As an owner and
technician, even I would wipe down the seat before I used it. I would
take some toilet paper, and if there was hand sanitizer, put some on it,
and wipe the seat down.
I’m still using (urinal blocks), and I don’t actively plan to remove
my urinals.
www.pumpershow.com
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QUESTION: As the airflow of vacuum moves at a steady rate, and then rests
I’m looking for an explanation or a description of how the overnight, it is impossible to stop corrosion entirely. Figure 2 is a
primary shutoff works. Maybe I’m confused, but it seems the photograph showing the internal wear and tear of a primary shutoff.
secondary should be plenty protection for a vacuum truck. What The sludge builds up and moisture attacks the steel. You can clearly see
can you do to help me understand the primary and why it is so the ball float in the primary.
important? What can occur is that the bottom bar that keeps the stainless
Jack Hempstead, Billings, Mont. steel ball in the cage corrodes and the ball falls to the floor of the tank,
removing a line of protection for the pump.
ANSWER: THE PRIMARY Hose attaches Nearly all vacuum trucks take
The purpose of the primary shutoff as running to the advantage of the primary shutoff. It is
SHUTOFF secondary not necessary, but when it comes to the
well as the secondary moisture trap is to
provide protection for the vacuum pump. economics of running a vacuum truck,
This is accomplished by making sure that its nominal cost promotes longevity and
waste — solid or liquid — does not work Primary lid profitability for the pumper.
its way into the vacuum pump, where it
can cause damage and prompt expensive Primary cap
repairs. So how does it work?
Sometimes a picture provides more
is welded
inside the
Truck Corner Quiz
insight than words. Take a look at the basic tank Winner Announced
primary design as shown in Figure 1.
In the photograph, you can see the area Congratulations to our “Test Your
The ball float
called the cage, where the ball float rises Vacuum Truck Knowledge” quiz winner,
rises and falls
and drops depending on the amount of Todd Boelter from Minden, Nev. Todd
inside this
waste in the tank. As the tank fills, the ball cage as the was the first entry to come up with all the
rises, and when the tank is nearly full, the tank fills right answers to the Truck Corner test that
ball seals off the passage to the secondary. Figure 1 ran in the May issue of PRO. For those of
If left operating, the pump will attempt to you who played and for those who are still
create more vacuum but with the passage wondering, here are the correct answers to
to the secondary now sealed shut, the last month’s quiz:
vacuum relief valve will need to open and
relieve the increasing amount of vacuum. 1. C ; 2. B; 3. C; 4. D; 5. D ;
These two components, the primary 6. F ; 7. F; 8. A; 9. B; 10. A.
shutoff and vacuum relief, work together
to save the life of your vacuum tank and For being the first reader to answer
pump. all the questions correctly, Todd received
There is no doubt that, over time, a copy of the book, Pumper 101 – The
random bits of debris get caught in the Complete Guide Owning and Operating a
airflow and head up through the primary Vacuum Truck. Thanks to all who entered.
shutoff. More and more, especially if the ■
tank fills to capacity, the waste and the
water eat away at the primary. As you see
in Figure 1, the cage is painted with primer Figure 2
to help prevent rust and corrosion.
1-800-292-1305
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