Express Checkout Not Working In iStore [ID 1266435.

1]
Modified 28-MAR-2011 Type PROBLEM Status PUBLISHED

In this Document
Symptoms
Cause
Solution

a) Applies to:

Oracle iStore - Version: 11.5.10.2 to 12.1.3 - Release: 11.5.10 to 12.1

Information in this document applies to any platform.
iStore Express checkout not working

b) Symptoms

In iStore, when trying to create Express Checkout orders, the concurrent program fails to create the
orders.

Login to iStore.
Enable iStore Express Checkout
for the items, click on Express Checkout
Now the Express checkout orders are created in pending status.
Later run the concurrent program.
Still the pending orders are available in the UI.

The concurrent request log file shows 0 failed to submit.

c) Cause

Profile 'IBE: Express Checkout Consolidation Time Interval ' . was incorrect

d) Solution

Set profile 'IBE: Express Checkout Consolidation Time Interval ' to lesser value like 10,20 etc.

This profile Specifies the time interval (in minutes) in which Express Checkout carts areavailable to be
added to before being submitted by the concurrent program, iStore -Express Checkout Order Submission.
It Can be affectedby the scheduled running of the concurrent program. For example, if the available time
interval is set to 60 minutes, and the concurrent program runs every 45
minutes, an express checkout cart would be submitted on the second run of the concurrent program; but,
for example, if the concurrent program is set to run every 120 minutes, it will be submitted on the first run.
How this profile works technically?

The cart which is available for Express checkout orders is confirmed with the 'LAST_UPDATE_DATE' in
aso_quote_headers_all table.
i.e the query checks LAST_UPDATE_DATE < (sysdate- <profile value>/1440)) >> 1440 minutes in a day
suppose if the profile is set to 60,
So sysdate - (60/1440) means, all pending orders submitted 60 minutes ago
Or if the value is sysdate - (10/1440), i.e all pending orders submitted 10 minutes ago.

Default value of the profile is 60. As the time interval is 60 minutes before the cart becomes eligible, when
you run the program immediately after creating an Express Checkout order, it will not be part of the
concurrent program. Hence will not be converted to an order. If the value is less, cart is eligible in lesser
amount of time.

Related

Products

• Oracle E-Business Suite > Sales & Marketing > Sales > Oracle iStore

Keywords
CHECKOUT; CONCURRENT PROGRAMS; EXPRESS CHECKOUT; ISTORE; PENDING ORDERS;
PROFILE