Legend R1 R2 R3 R4

Description

A B

A=Audi (Sept) B=Bentley (Nov) Only FMM

Mobile-Bentely and Cadillac R1R2R3R4OLBMM

This sheet contains requirements which are either in FMM or both in Online and Mobile Channel. For mobile re

This sheet contains the list of all the use cases which are there in OLB/MM R1,R2,R3 and R4*(work in progress

e and Mobile Channel. For mobile requirements which have an equivalent in OLB/MM use case list, that use case has been listed. This sh

M R1,R2,R3 and R4*(work in progress)

that use case has been listed. This sheet does not contain requirements which are only in Online Banking Channel

Banking Channel

S/NO

Use Case

Wireframes

Feature

CLUSTER

Function Description Activate Check Card Add a Biller Group Add a Nickname

WAP

iPhone/Android

Blackberry

SMS

Category

R1

R2 R2

R3 R3 R3 R3 N/A

Self Service

C D C C B B B B B C B B C C B B B B B B C C B C C C

C C C C B B B B B C B A C C B A A A A B C C B C C C

C C C C B B B B B C B A C C B A B A A B C C B C C C

NA NA NA NA NA NA NA NA
NA

Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM FMM Both OLB and FMM Both OLB and FMM FMM Both OLB and FMM
Both OLB and FMM

FEAT6 ### F ### L ### L ### O

23 L

Bill Pay Self Service Self Service

R1 R2 R2 R2 N/A R1 R2 N/A R1 N/A N/A N/A

Y Y Y Y
Y

FEAT4 FEAT6 FEAT6 FEAT6 FEAT6

FEAT5

Add a note Add Bill Type Field Add E-Bill

Add a Biller

Bill Pay Bill Pay

Bill Pay

### na Y

Bill Pay Bill Pay

Payments

Add New Biller (Search) Add Rush Delivery and Fee

Add/Edit Recurring Payments

Alerts and Messages ### NA N ### NA NA FEAT14 ### NA NA FEAT14 ### N N NA FEAT9 FEAT9 FEAT8 FEAT4 FEAT6 FEAT6 Customer Service Reporting Reporting
PFM Self Service

Alert Delivery Enhancements Alias names stored in Hogan Analytics - through Omniture (Tagging) Analytics - through Report Manager
Analyze spending Charts. Annual Account Summary Information

Both OLB and FMM NA B A NA NA NA A NA B NA NA NA NA NA NA NA NA FMM FMM FMM Both OLB and FMM Both OLB and FMM FMM FMM FMM FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM
C

N/A N/A N/A

N/A N/A N/A R2

N/A N/A N/A R3 N/A N/A N/A N/A

### W Y ### F ### F ### F ### F ### L O ### O Y Y Y Y Y Y

Customer Service Customer Service RDC

Self Service

ATM/Branch Locator - Custom Enhancements ATM/Branch Locator - Base RDC -Base Product Self Service - Base Product Set up an Immediate Bill Payment Bill Pay - Set up AutoPay (Fixed, Flex, Controlled) Bill Pay Central
Bill Pay History Bill Pay Schedule Cancel a P2P Payment Capture Feedback Change Address and Phone Change Card Type Change Password Change Personal ID Change PIN Claim a P2P Payment Confirm Mobile Number

N/A N/A N/A N/A R1

N/A N/A N/A N/A R2

Bill Pay Bill Pay

Bill Pay Bill Pay Bill Pay

R1 R1 R1 R1

R2 R2 R2 R2 R2 R2 R2 R2 R2 R2

R3

FEAT7

P2P Transfer Self Service - Customer Self Service - Customer Self Service - Product Self Service Self Service Self Service

R3 R3 R3 R3 R3 R3 N/A

### O ### O

Y Y

FEAT7

P2P Transfer Self Service - Customer

C NA

C NA

NA NA

Both OLB and FMM Both OLB and FMM FMM

R1 N/A

R2 R2 N/A

Customer Service

Configure Fees based on Customer segment

NA

60466796.xls

Mobile-Bentely and Cadillac

Self Service Self Service

Contact Customer Service Credit Card Pre-Charge Off

C B B B B B C D C
C

C B B A B B C D C
C

C B B A B B C D C
C

NA NA NA A B NA NA NA NA NA

Both OLB and FMM Both OLB and FMM FMM FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM R1 R1 N/A N/A

R2 N/A N/A

R3 N/A N/A R3 R3

### N 9F

Y Y

FEAT8 FEAT2 FEAT2 FEAT2

RDC Login and Authentication

Account Dashboard Account Dashboard Account Dashboard Bill Pay Bill Pay

### NA N FEAT12 ### NA Y ### W Y O ### O FEAT2 FEAT6

Custom Enhancements - (Auto Amount, Reorg Picture Taking, Dynamic with Customer Manager integration Help) OAM Dashboard - Account History Dashboard - Account Transaction Details Dashboard - START
Delete a Biller Delete a Biller Group Delete a note Delete a Recurring Bill Payment Delete a Recurring Transfer Delete a Secure Message Delete a Single Bill Payment Delete a Single Future Transfer Delete Alerts Delete External Payment Accounts Delete Nickname Delete P2P Payee Information Delete S.T.A.R.T. Check_Credit Card Purchase Transfer Delete S.T.A.R.T. Redeem Sweep Transfer Delete Scheduled Payments Delete Stop Payment Request

R2 R2

R3 R3

Account Dashboard

R2 R2 R2 R2 R1 R2 R2 R2 R2 R2 R1 R2

R3

Bill Pay
Transfers Alerts and Messages

R3

### O

FEAT6

Bill Pay
Transfers Alerts and Messages

NA

Both OLB and FMM Both OLB and FMM Both OLB and FMM

R3 R3 R3 R3

### L

FEAT5

Self Service Self Service - Customer P2P Transfer

B C

B C

B C

NA

Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM
Both OLB and FMM

FEAT4 FEAT4

Transfers Transfers Payments Self Service

R2 R2 N/A N/A N/A N/A R2 R2 R2

N/A N/A

Both OLB and FMM C B B C B A C B A NA NA NA FMM FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM B B D C C B NA D C C B NA D C C
NA Both OLB and FMM

R3 N/A N/A

### NA N ### NA Y

Customer Service Customer Service

Account Dashboard E-Docs E-Docs

Device Aware Alert Different Customer Service for Logged in/Logged Out Status (Pending) Display Transaction
Download Automatic Payments Forms Download Transaction History Dynamic Disclosures

R3
N/A

22 L

FEAT5

Payments

Bill Pay ### NA N ### O ### O N FEAT6 N FEAT7 Customer Service

E-Docs

Enroll for E-Bills-US BankBills Enhanced Authentication (nonce)

Enroll for Online Statements

Both OLB and FMM NA NA NA NA FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Only OLB Both OLB and FMM B C B C B C NA NA FMM Both OLB and FMM N/A R2 N/A R3 N/A R1 R2 R2 R3 R3

Bill Pay
P2P Transfer

Enroll in Bill Payment Service Enroll in Zashpay Service

Login and Authentication Enroll to IB Enroll to ID shield Self Service ### N ### L Y Y FEAT12 FEAT4 Customer Service
Self Service

Estimated Wait Time External Accounts

60466796.xls

Mobile-Bentely and Cadillac

24 NA N 25 NA Y

FEAT5 FEAT5

Payments Payments

Flexpay Integration Flexpay Text to be added for more flexible payment options

NA NA

Both OLB and FMM Both OLB and FMM

B B B B C C B NA NA B B B B B B B B B C D

B A A B C C B B C B NA B B A B A B B C

B A A B C C B NA NA B NA B B A B A B B C

R2 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A R2 R2 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A R3 N/A R3 R3 R3 R3 R1 R2 R3 R3 R2 R2 R2 R2 R2 R2 R2 R1 R1 R2 R2 R3 R3 R3 R2 R2 R3 R3 R3 R3 R3 R3 R3 R3

### F ### F 7N ### N ### N

Y Y

FEAT11 FEAT11 FEAT13

Security Security Offers

Fraud Monitoring

A B NA NA NA NA NA NA NA NA NA NA NA NA NA
NA

FMM FMM FMM FMM FMM FMM FMM FMM FMM FMM FMM Both OLB and FMM FMM Both OLB and FMM Both OLB and FMM
Both OLB and FMM Both OLB and FMM

### W Y

Fraud Monitoring through TransactionGuard Get Offers to customer

N FEAT1 N FEAT8 N SFEAT1

Login and Authentication Handset Based Enrollment History - View Checks RDC Alerts and Messages iPad iPad Integrated Set up and Manage Alerts iPad Interface iPad Optimised Interface

### NA NA NA ### NA NA NA 1 NA Y 6N Y 3 NA Y 5 NA Y 2F 4O ### L

27 O 26 L

FEAT1 FEAT1 FEAT1 FEAT1 FEAT1 FEAT1 FEAT5

FEAT5 FEAT5

Login and Authentication Login - About Us Login and Authentication Login - Ad for Native App Login and Authentication Login - Contact Us Login and Authentication Login - Help Login and Authentication Login - Registration/Authentication (accept T&C) Login and Authentication Login - Temporary Access code
Self Service Payments Payments Bill Pay Self Service Bill Pay Self Service Self Service Self Service - Customer Self Service Self Service Make a Payment Make Payments - Lease Make Payments - Mortgage Manage Bill Pay Alerts Manage Bill Pay Information Manage Biller Groups Manage e mail preferences Manage ID Shield Images and Phrases Manage Mobile Phone Preferences Manage Mobile PIN Manage Nicknames Manage Overdraft Preference Manage Overdraft Protection Manage Overlimit Preferences Manage P2P Account Information Manage P2P Communication Information Manage START Program Information Manage Session time out

Y Y Y
N Y

Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM

### O ### O O

Y Y

FEAT3 FEAT3 FEAT3

Self Service Self Service Self Service - Product P2P Self Service Self Service Self Service

B B C

B B C

B B C

NA NA NA

Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM

### N

N FEAT7

P2P Transfer Bill Pay Account Dashboard Transfers

Manage Visa Money Transfer

Modify a Biller Group Modify a Note to a transaction Modify a Recurring Transfer

C D C

C C

C C

NA NA

Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM

60466796.xls

Mobile-Bentely and Cadillac

Transfers Alerts and Messages Alerts and Messages Account Dashboard

Modify a Single Future Transfer Modify Actionable Alerts Modify Alerts Modify an Existing note Modify Biller Information Modify Future Dated External Account to Account Transfer Modify Future Intra-Bank Transfer Modify Immediate External Account to Account Transfer Modify Immediate Intra-Bank Transfer Modify Nickname Modify P2P Payee Information Modify Recurring Bill Payment Modify Recurring External Account to Account Transfer Modify Recurring Intra Bank Transfer Modify S.T.A.R.T. Check_Credit Card Purchase Transfer Modify Scheduled Payments Modify Single Bill Payment C C C

Both OLB and FMM Both OLB and FMM Both OLB and FMM NA NA Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM C B C B C B NA Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM
Both OLB and FMM

R2 R3 R2 R1 R2 R3 R3

### O,L Y

FEAT6

Bill Pay
Pay People - A2A Pay People - A2A Pay People - A2A Pay People - A2A Self Service

R2 R1 R1 R2 R2

R3

O ### O Y FEAT6

P2P Transfer Bill Pay Pay People - A2A Pay People - A2A

FEAT4 ### Y FEAT6 FEAT13 FEAT13 FEAT10

Transfers Payments Bill Pay

R3 R2 R1 N/A N/A N/A R2 N/A N/A N/A R2 R2 R2 R2 R1 N/A N/A N/A N/A R2 N/A N/A N/A N/A R2 R2 R2 R2 R2 N/A N/A N/A R3 R3 R3 R3 R3 R3 N/A N/A N/A N/A R3 R3 R3 R3 R3

B B B B C C B B C B NA NA C

B B A A C C A B C B NA NA C

B B A A C C A B C B NA NA C

NA NA NA A

Both OLB and FMM FMM FMM FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM

### W Y ### W Y ### F ### O ### O ### F

28 L

Offers Offers
Rewards Rewards Self Service - Product

Offers - GET offer to customer through Omniture (Opt Offer Action Offers- Invoke In/Out)
Opt In for Rewards Payout Opt out of Rewards Payout Order Debit Card Annual Account Summary

Login and Authentication Online Self Service (Tight Integration)

N FEAT15 N FEAT15 Y
Y

FEAT3
FEAT5

Self Service - Product P2P Transfer

Payments

Overdraft Protection - Summary P2P Mobile Enrollment

Pay from External Account - One Time

NA
NA

Both OLB and FMM Both OLB and FMM

Both OLB and FMM

### N ### N ### N ### N ### N ### O

N NA N FEAT1 N SFEAT7 N SFEAT7 N SFEAT7 N FEAT15

Login and Authentication Perform Step Up Check PFM Tools PFM

Account Dashboard

Both OLB and FMM NA B B B B NA Both OLB and FMM FMM FMM FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM C C C Both OLB and FMM Both OLB and FMM

Prefs: Local Time Support Prefs: Quiet Times for SMS Alerts Prefs: Suspend SMS Alerts
Quiet Times-Modify Alerts Redeem Rewards Refine Transaction Search Register Card with MasterCard Register Card with Visa Renew a Certificate of Deposit Request a Checking Account Advance

SMS SMS
Alerts and Messages Rewards Account Dashboard Self Service - Product Self Service - Product Transfers Advances

60466796.xls

Mobile-Bentely and Cadillac

Advances Advances Self Service Transfers Transfers Self Service Self Service Self Service Self Service Self Service Self Service Pay People - A2A Pay People - A2A Pay People - A2A Pay People - A2A Self Service - Product Self Service - Product E-Docs Self Service - Customer

Request a Credit Card or Line of Credit Advance Request a Reserve Line Advance Request a Stop Payment Request a Transfer Request an Immediate Fund Transfer Request and Order Images-Search Request and View Images - Transaction Details Request and View Images and Statements Request and View Images - Search Request Automatic Payment Forms Request Credit Limit Increase Request External Account to Account Transfer Request Immediate External Account to Account Transfer Request Immediate Intra Bank Transfer Request Intra-Bank Transfer Request Online Convenience Check Request Overdraft Protection Request Statements Review a Check Order

Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM

R2 R2 R2 R2 R2 R2 R2 R2

R3 R3

R3 R3 R3

R2 R2 R2 R2 R1 R2 R2 R2

R3 R3 R3 R3

### W N FEAT15

Rewards
Self Service Bill Pay Account Dashboard Account Dashboard Account Dashboard Account Dashboard Account Dashboard Bill Pay

Rewards Save Search

Search Bill Pay Transactions Search Transactions - Credit Cards Search Transactions - Deposits Search Transactions - Loans, Lines and Lease Master Search Transactions - Mortgages Search Transactions - Student Loans Send Payment Inquiry Set up a Bill Payment Set up a P2P Payment Set up a P2P transfer Set up a recurring payment to Mortgage Set up a recurring payment to Student Loan Set up a recurring transfer Set Up a Remote Deposit Enrollment Set Up a single future transfer Set Up Alerts for Checking and Savings and Debit Cards Set up an Overnight Check Payment

B
C

B C

B C

NA

Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM R1 R1 R1 R2 R3 R3

R3 R3 R3

### O ### O

Y Y

FEAT6 FEAT7

Bill Pay
P2P Transfer P2P Transfer Payments Payments Transfers Self Service Transfers Alerts and Messages

B B

A A

A A

NA NA

Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM

R2 R2 R2 R1 R3

FEAT6 60466796.xls

Bill Pay

Both OLB and FMM

Mobile-Bentely and Cadillac

Self Service - Product PFM

Set up and Maintain Mobile Wallet Set up Budgets Set up Default Account Set up External Payment Accounts Set up Future Dated External Account to Account Transfer Set up Future Dated Intra Bank Transfer Set up Mortgage Payment Set up One Time Bill Payment Set up payment from external account Set up Recurring Bill Payment Set up Recurring External Account to Account Transfer Set up Recurring Intra Bank Transfer Set Up S.T.A.R.T. Check_Credit Card Purchase Transfer Set up S.T.A.R.T. Redeem Sweep Transfer Set up Single Bill Payment Set up Student Loan Payment Setup Alerts -Certificate Of Deposit Setup Alerts -Checking Savings and Debit Cards Setup Alerts -Credit Cards Setup Alerts -Credit Line Premier Line Setup Alerts -Loans Lines and Lease C

Both OLB and FMM Both OLB and FMM C B C B NA Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM
Both OLB and FMM

R2 R1 R2

R3

O ### L Y FEAT5

Bill Pay
Self Service Pay People - A2A Pay People - A2A Payments

### O ### O

Y Y

FEAT6 FEAT6

Bill Pay
Payments

B B

A B

A B NA

Both OLB and FMM

Both OLB and FMM

R1 R1

Bill Pay
Pay People - A2A Pay People - A2A

Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM

FEAT4 ### F Y FEAT6

Transfers Transfers

R3 R3 R1 R2 R2 R2 R2 R2 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A R2 R2 R2 R2 N/A
N/A

Bill Pay Payments

Alerts and Messages Alerts and Messages Alerts and Messages Alerts and Messages Alerts and Messages

Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM

R3 R3 R3 R3 R3 N/A N/A N/A N/A N/A N/A N/A R3 R3 R3 R3 N/A

N/A

### N

Small Business Alerts and Messages Alerts and Messages Alerts and Messages RTA TXT FEAT1 Alerts and Messages Alerts and Messages SMS SMS
Self Service - Customer Self Service Account Dashboard Reporting Transfers

Small Business Support SMS Actionable Alerts - Credit Card Payment SMS Actionable Alerts - Debit Threshold SMS Actionable Alerts - Suspicious Alerts SMS Real-Time Debit Alerts SMS Shared Phone number in SMS and RTA Subscription (Stop, Help, Unblock) SMS SMS Subscription Reminder
Submit Check Order Submit Credit Dispute Form Timeline View of Accounts Tracking and Reporting Transfers and Payments Central

C NA NA NA NA C NA NA B

C NA NA NA NA C NA NA A

C NA NA NA NA C NA NA A

C B B C A C A C NA

Both OLB and FMM FMM FMM FMM FMM FMM FMM Both OLB and FMM FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM

### W N SFEAT2 ### W N SFEAT3 ### N ### L ### N ### F ### N 8F N Y Y N Y N SFEAT1

Login and Authentication SMS through Handset

### NA Y
30 NA Y

FEAT6
FEAT5

Bill Pay
Payments

UX Enhancements
UX Enhancements

B B B Mobile-Bentely and Cadillac

B B B

B B B

NA
NA

FMM FMM FMM

N/A
N/A

### NA Y

FEAT8

RDC

UX Enhancements

NA

N/A

N/A

N/A

60466796.xls

### NA Y

FEAT4

Self Service

UX Enhancements Variable Fees

View Secure Message Center View Account Dashboard View Account Details - Credit Cards View Account Details - Deposits View Account Details - Loans, Lines and Lease master View Account Details - Mortgages View Account Details - Student Loans View Account Summary View Accounts document Dashboard View Address Book View Advances Central View Alerts History View Alerts Widget View and Sort Account Detail View Bill Pay Messages View Biller Information View Budgets View Certificate of Deposit Details View Customer Dashboard View Customer Profile

B NA

B B

B B

NA NA

FMM FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM

N/A N/A

N/A N/A R2 R2 R2 R2

N/A N/A R3 R3 R3 R3 R3

### NA N FEAT8

RDC
Alerts and Messages Account Dashboard Account Dashboard Account Dashboard Account Dashboard Account Dashboard Account Dashboard

### L

FEAT2

Account Dashboard Account Dashboard Account Dashboard Advances Alerts and Messages Account Dashboard

Both OLB and FMM Both OLB and FMM Both OLB and FMM

R1

R2 R2 R2 R2

R3

Both OLB and FMM Both OLB and FMM Both OLB and FMM

R3 R3 R3

O O ### F Y FEAT6

P2P Transfer

C B

C A

C A

Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM

R1 R1 R1 R3 R2 R2 N/A R1 R3 R2 R3 R2 R3 R3 R3 R2 R2 R1 R1 R1 R1 R2 R2 R3 R3 R3 R3 N/A R3 R3 N/A

Bill Pay Bill Pay PFM

Account Dashboard Account Dashboard Self Service - Customer

### F

FEAT8

RDC Bill Pay E-Docs

View Deposit History View E-Bill View E-Docs Dashboard

View External Payment Accounts View Messages Widget View Mobile Banking Information View Money Movement Dashboard View Money Movement Widget View Online Statements View Overdraft Protection Summary View P2P Payment Central View P2P Payment History View P2P Payment Schedule View P2P Set up Information View P2P Transfer Central View P2P Transfer History

NA

NA

FMM Both OLB and FMM Both OLB and FMM

### L

FEAT5

Self Service Account Dashboard Self Service Account Dashboard Account Dashboard Account Dashboard

Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM

### W Y ### O O O o ### N Y Y

FEAT3 FEAT6

Self Service P2P Transfer P2P Transfer P2P Transfer P2P Transfer P2P Transfer P2P - Western Union

Both OLB and FMM Both OLB and FMM Both OLB and FMM

C C Mobile-Bentely and Cadillac

C C

C C NA

Both OLB and FMM Both OLB and FMM

FEAT7

60466796.xls

### N

FEAT7

P2P - Western Union Account Dashboard Account Dashboard Account Dashboard PFM PFM Account Dashboard Account Dashboard Account Dashboard Account Dashboard Account Dashboard

View P2P Transfer Schedule View Package Details View Payment Schedule View Payments Dashboard View PFM Dashboard View PFM Widgets View Product Details - Credit Cards View Product Details - Deposits View Product Details - Loans, Lines and Lease master View Product Details - Mortgages View Product Details - Student Loans View Recent Transaction Activity View Related Account Details View Related Accounts - Credit Cards View Related Accounts - Deposits View Rewards Details View Rewards History View Rewards Summary View RIBIN Message View Scheduled transfers View Self Service Dashboard View START Account details View START Savings Goals View Stop Payment Request View Transaction Details - Deposits View Transaction History - Credit Cards View Transaction History - Deposits View Transaction History- Loans,Lines and Lease Master View Transaction History- Mortgages View Transaction History- Student Loans

NA

Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM R1

R2 R2 R2 R2 R3 R3 R3 R3 R3

### L

FEAT2

Account Dashboard Account Dashboard Account Dashboard Account Dashboard

NA

Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM

R2 R3 R2 R2 R2 R2 R2 R2 R2 R2 R2 R2 R2 R2 R2 R2 R3 R3 R3 R3 R3 R3 R3 R3 R3 R3 R3 R3

### W Y ### W Y

FEAT15 FEAT15

Rewards Rewards Rewards Login and Authentication Account Dashboard Self Service

B C B

B C B

B C B

NA NA NA

Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM

### W N FEAT15

### L ### L

Y Y

FEAT2 FEAT2

Account Dashboard Account Dashboard Self Service - Customer Account Dashboard Account Dashboard Account Dashboard Account Dashboard Account Dashboard Account Dashboard

B B

B B

B B

NA NA

Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM

### N ### O

N FEAT7 Y FEAT7 FEAT7 FEAT7 FEAT7

P2P Transfer P2P Transfer P2P Transfer P2P Transfer P2P Transfer

Western Union Zashpay - Base Functionality Zashpay - Display Service Fee Zashpay - How it Works Zashpay - UX Enhancements

C B B B B

C A A B B

C B A B B

NA NA NA NA NA

Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM Both OLB and FMM

### NA Y ### NA Y ### NA Y

Legend Description

60466796.xls

Mobile-Bentely and Cadillac

R1 R2 R3 R4 A A=Audi (Sept) B B=Bentley (Nov) Only FMM S/Nohe S/No column represents the line items of Mobile Requirements scope worksheet which is maintained by Dylan. T Therefore there are line items which have one-many mapping with different use cases in OLB MM. Note sheet does not contain requirements which are only Online Banking Channel and not in Mobile Channel This

60466796.xls

Mobile-Bentely and Cadillac

R4 R4 R4 N/A

Platform

Comment/Question

Repeat or not

Use case update

CRD/Use Case/Wireframe Reference for App

OLB MM OLB OLB MM MM MMUC37 This use case provides the User with the ability to add a Biller. Added 5/3 per Lynn Oltman noting that this is parity functionality for Web

N/A

MM MM MM

confirm with Dylan need to confirm Whats need it in Do we the purpose what use cases to of this use case no Mobile, there is v- include for Mobile add category - in such use case moved towith Online followup - release 4 OLB MM Scott Elmer,when Banking on of combination Architect be in sync these will current search for by R3function in biller Is it same as blackberrycheck overnight specs and add biller payment? - It function outlined in probably confirm Lynn's Use Case in there are use Cases that overnight check
OLB MM also. We need to has fee take a call which ones to consider - Lynn's

1 0 1 1 0 MM people
to be confirmed with OLB

Refer CRD Section 8.1.2 Refer Use Cases ??

1 added lynn use case 0 no use case 0 overnight check payment

0 added lynn use case
added olb use case set up

??

R4 N/A N/A N/A R4 R4 N/A N/A N/A N/A

OLB OLB FMM FMM OLB OLB OLB OLB FMM OLB MM MM

0 0 The autopayment use case are for payments to credit product in OLB MM. WHAT ARE BASE (R2-UC22,25,26) R3USE CASES FOR UC 131 THIS ONE? Basic For Bill Pay R1 UC6 intrabank transfers setup recurring (no memo field) This use case provides the User transfers - call it with the ability to set up an setup recurring and use Lynn's immediate bill payment.
This use case provides the User with the ability to view Bill Pay history.

0 1 0 added new use case 0 0 1 refer audi FS 0 refer audi FS 0 added lynn use case 1 There is no separate use
Use case missing in OLB.

R4

MM MMUC28 MM MM OLBUC6

TO BE CONFIRMED - Do we need 0 something like this for Mobile as well

case. The user views the p2p payment schedule and is presented option to 0 cancel a p2p payment

The use case provides a This Use case will providethe User option to option feedback a P2P with the captureto cancel from the User. Payment.

0 1 1

R4 R4 R4 R4 R4

OLB OLB OLB OLB OLB MMUC40 OLB This use case provides the User with the option to claim a Person to Person transfer.

0 claim a p2p transfer

added OLB use case -

N/A

OLB

60466796.xls

Mobile-Bentely and Cadillac

R4 R4 N/A N/A

OLB OLB FMM OLB OLB OLB OLB MMUC36 MM OLB MM MMUC9 OLB MM MMUC6 The purpose of this use case is to This use the User the ability to provide case provides the User with the ability to note belonging delete an existing delete a Biller. to a transaction when the User is viewing the Transaction History of a selected productthe process This use case details of deleting a recurring transfer This use case provides the User between 2 ability to delete a with the deposit products owned by future recurring the User.scheduled bill payment. This use case details the process of deleting a single future This use case provides the User transfer ability to deposit with the between 2 delete a single productscase provides User. This use owned bill payment. future scheduledby thethe User with the ability to delete an external payment account associated with a Credit card. This use case provides the User with the ability to delete a P2P Payee from the Payee list. This use case provides the User with the ability to delete future and auto Credit card payments.

1 0 0 0 refer audi FS case - for added lynn use 0 added lynn use case - for case 0 case 1 delete a biller
added OLB use case parity I ve added Lynn use parity I ve added Lynn use

no use case needed - all technie stuff

Refer CRD Section 8.1.2 Refer Use Cases Refer Use Cases ??? Is it bill pay/transfers/payments or all??

0 added olb use case - may 0 benteley use case but added olb 0 R2 0 0 added olb use case but 0 R2 0 0 0 added lynn use case 1 0 0 0
0 Refer CRD Section 8.1.2
this use case was found in not be needed for this use case was found in

R4 R4

OLB MMUC17 OLB MMUC45 MM MM MMUC26

R4 N/A N/A R4 R4
N/A

OLB OLB OLB OLBUC62 OLB OLB MM MM OLB OLB MM MM OLB OLB OLB OLB This use case provides the User with the ability to display transaction status for a selected transaction.

0 not found

R4 R4 R4 R4 R4 N/A

0 0 0

WHICH USE CASES ARE WE REFERRING

Out of the box 0 Mobile-Bentely and Cadillac

may be in sales force ????

60466796.xls

MM MMUC22

This use case provides the User with the ability to initiate an 0 auto payment to a Credit card or Reserve Line Add text stating that there are "more options online" in the WAP and App page - no use c ase needed 0

????

N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A

OLB OLB

0 refer audi FS 0 refer audi FS No usecase yet based on whether or not storing one or multiple numbers 0 0 0 0 0 0 0
Is this Login assistance Is this Login assistance

N/A
OLB FMM OLB

Refer Use Cases

N/A N/A
OLB OLB OLB OLB OLB OLB MM MM MM OLBUC50 This use case describes the ability to view and manage Bill Pay alerts. ?

??
not found in lynn use
added olb use case .

0 refer audi FS Cases but added olb 0 refer audi FS cover that does not

Refer Use Cases and CRD Section 8.1.5

0 use Cases. There is a Discuss with dylan

lease and Mortgage. Therefore added 0 OLBMM use case

payment use case but

1 1 0

R4 R4 R4 R4 R4 R4 R4 R4 R4

OLB MM OLB OLB OLB OLB OLB OLB OLB OLB MM

1 1 1 1 same as above 1 added olb use case 1 added olb use case

Refer wireframes

Refer Use Cases and CRD Section 8.1.6

R4 R4 R4 R4

OLB OLB OLB MM MM OLBUC22 MMUC8 This use case describes how the user can add memos to existing This use case details the process transactions in the transaction of modifying a recurring transfer history between 2 deposit products owned by the User.

### 0 0 0 Mobile-Bentely and Cadillac Refer CRD Section 8.1.5 Refer wireframes

60466796.xls

MMUC5

This use case details the process of modifying a single future transfer between 2 deposit products owned by the User.

0 0 1 0

R4 R4

OLB OLB OLB MM This use case provides the User with the ability to modify biller information in the payee list.

0 use case 0 0 0 0

added lynn as well as olb

?? use cases actually in R2 but mentioned in R1 ?? use cases actually in R2 but mentioned in R1 ?? Refer CRD Section 8.1.2 Refer wireframes Refer wireframes

R4 R4 R4 R4 R4

MM MM MM MM OLB MMUC44 MMUC32

This use case provides the User with the ability to modify P2P This use case provides the User Payee information. with the ability to modify a recurring Bill Payment.

1 0 1 added olb use case 0 0

confirm with OLB - Is there a use case for this.

R4 R4

MM MM MM MMUC25 MMUC31 This use case provides the User with the ability to modify future This use case provides the User and auto Credit card payments. with the ability to modify a single Bill Payment. offers through campaign manager

0
0

0 added olb use case 0 added wipro use case 0 refer audi FS ### ### 1 0 refer audi FS
WHICH USE Cases ARE WE REFERRING? - Should be in Lynn's could nt find in lynn 0 use Cases

N/A N/A N/A

N/A N/A
OLB OLB OLB

Refer Use Cases and Refer CRD Section 8.1.1 To be confirmed with OLB - to be confirmed w CRD Section 8.1.15 Refer Use Case Refer Use Cases

R4 R4 R4 R4 R4 N/A N/A N/A R4 R4 R4 R4

OLB OLB MM MM OLB OLB OLB

Refer Use Cases and CRD Section 8.1.6

???

??? 0 WHICH USE CASE? 0 0 0 is this same as Prefs: Quiet Times for SMS Alerts 0 ### 1 1
This use case details the process of the User requesting for a Checking Account Advance.

Refer CRD Section 8.1.6 to be confirmed ?? Refer Use Cases Refer wireframes and Refer Use Cases CRD Section 8.1.8 Refer wireframes Refer wireframes to be confirmed to be confirmed ???

N/A N/A
OLB OLB OLB OLB OLB MM MMUC12

0 0 Mobile-Bentely and Cadillac

60466796.xls

MM MMUC11

R4

OLB MMUC2 MMUC3 OLB OLB OLB OLB OLB

This use case details the process of the User requesting for a Reserve Line Advance. process This use case details the of setting up any transfer type This use case details the process between 2 deposit products of setting up a single immediate owned by the User. transfer between 2 deposit products owned by the User.

1 0 1 0 0

Refer Use Cases and CRD Section 8.1.5

Refer wireframes

R4 R4 R4 R4 R4 R4 R4 R4

OLB MM MM MM MM OLB OLB OLB OLB OLB OLB MMUC30 OLB OLB This use case provides the User with the ability to search Bill Pay transactions.

1 0 0 0 0 1 1 1 0 0 added wipro use case 1 0 0

Refer Use Cases and Wireframes Refer wireframes Refer wireframes and CRD Section 8.1.8

R4 R4 R4

OLB OLB OLB MM MM MM MM

1
This use case provides the User with the ability to set up a single This use case provides the User or recurring bill payment. with the option to set up a P2P Payment.

0 refer audi FS
refer audi FS

R4 R4 R4 R4

MM MM MM OLB MM OLB MM This use case provides the User with the ability to set up an overnight check payment.

0 Mobile-Bentely and Cadillac

60466796.xls

R4 R4

OLB OLB MM MMUC16 This use case provides the User with the ability provides the User This use case to set up an external payment account up a with the ability to set associated with a default paymentCredit card. for account every biller.

1 0 0 0 added lyn use case 0 0

0 This use case provides the User with the ability to create a one time payment. This use case provides the User with the ability to set up a recurring future scheduled bill payment.

R4 R4 R4 R4 R4 R4

MM MM MM MM MM MM MM MM MM MM MM

0 refer audi FS
0

0 added olb use case 0 0 0 1

R4 R4 R4 R4 R4 R4 N/A N/A N/A N/A N/A N/A N/A R4 R4 R4 N/A

N/A

MM OLB OLB OLB OLB OLB N/A OLB OLB OLB OLB OLB N/A N/A OLB OLB OLB OLB OLBMM MMUC1 MM MM FMM

This use case provides the User with the ability to set up a single future scheduled bill payment.

0 refer audi FS 1 0 1 1 1 0 0 0 0 0 Changed release 5/3 0 0 0 0 1 1 0 0 0

1

Refer CRD Section 8.1.2 Refer Use Cases and CRD Section 8.1.13 Refer Use Cases and CRD Section 8.1.13

dependent on tight integration. Refer Refer CRD Section 8.1.2 documentation related to tight integration ????

This use case details out the process of displaying all the deposit and credit accounts the User owns and initiate setting up the following transactions: . Transfers Payments Advances

N/A

1 Mobile-Bentely and Cadillac

60466796.xls

N/A N/A R4 R4

OLB FMM OLBUC87 OLB OLB OLB This use case provides the User with the ability to view the secure message center.

1 0 0 1 1 1 1 0 0 1 parity
added lynn use case for

Refer Use Cases and CRD Section 8.1.5 Refer wireframes Refer CRD Section 8.1.5

R4 R4 R4 R4

OLB OLB OLB OLB OLB OLB MM

1 Do we need it in Mobile, if yes then This use case provides the pilot Nov/Feb? ??WHAT IS THIS USE
user group the option to access This use case provides the User CASE the new Internet Banking with the ability to view and platform (as defined by the User This use case provides the manage bill pay messages. Experience team). view detailed with the ability to biller information.

R4 R4

OLB OLB MM MM MM

1 1 0 0 0 refer audi FS 0 1 1 0 Is it in scope for OLB or MB project Refer Use Cases

R4 R4 R4 N/A R4

OLB
OLB OLB OLB FMM MM OLB MMUC15 OLB

This use case provides the User with the ability to view all the external payment accounts associated with a Credit card.

0 1 Refer Use Cases and CRD Section 8.1.5

R4

OLB OLB OLB

R4 R4

OLB OLB MM MM MM MM MMUC38

1 1
This use case provides the User Do we need it in Mobile, if 0 yes then Nov/Feb? with the ability to set up a P2P This use case provides the User to User 0 to be used as is from audi Payment. The User also has the ??WHAT IS THIS USE with the ability to P2P Payment option the view view all the ability case provides the User to CASE view past P2P This use to 0 payees for Person to Person history. payments, scheduled payments ??WHAT IS THIS USE option the initiateP2P Payment view a process of transfer case provides the User CASE This useand 0 and manage P2P profile schedule. funds to another transferring the ability to view P2P Set up information. 0 Payee. Information.

R4

MM

1 Mobile-Bentely and Cadillac

60466796.xls

R4

MM OLB MMUC24 MMUC14

This use case provides the User This use case details out the with the ability to view all functionality of the Payments scheduled payments for a Credit Dashboard along with all the card. actions that the User can perform from the dashboard.

1 1 0 0 0 0
This use case willprovide user to0 view debit card annual fee but its currently under PCR process in OLB MM. Andy to confirm

R4

OLB OLB OLB OLB

R4 R4 R4

OLB OLB OLB MMUC48 OLB OLB OLB OLB OLB OLB

This use case provides the User with the ability to view scheduled Bill Payments, Payments to US Bank Credit Accounts, Person to Person Transfers and Transfers to US Bank products.

1 0 0 0 do we need this?

1 1 1

R4 R4

OLB OLB OLB OLB OLB

1 1 added lynn use case 1 added lynn use case 1 1 1 1 1 0 0 To be confirmed with OLB MM.. Team if there is a use case - no problemo 0 0 audi? 0 0 0 ?? ?? ?? ??

R4

OLB OLB OLB OLB

R4 R4 R4

OLB OLB OLB MM MM MM MM MM

60466796.xls

Mobile-Bentely and Cadillac

60466796.xls

Mobile-Bentely and Cadillac

Use Case

Wireframes

Feature

CLUSTER

Function Description

WAP

iPhone/Android

Blackberry

SMS

Category

Release

UCID 66 UC24.

Account DashboardStudent Loan

Search Transactions - Student Loans

R4

Bill Pay
Bill Pay

Send Payment Inquiry Send Payment Inquiry

R1 Both OLB and R3 FMM Both OLB and FMM R1 Both OLB and FMM R1
R2 UC27. 7 UC4.

FEAT6

Bill Pay

Set up a Bill Payment

NA

P2P

Set up a P2P Payment

P2P Transfer P2P Transfer Payments Payments

Set up a P2P transfer Set up a P2P transfer Set up a recurring payment to Mortgage Set up a recurring payment to Student Loan

UC39. 15 79 75 UC7.

Both OLB and R3 FMM

R4 R4

R2 P2P Transfer Set up a Recurring Transfer R2 RDC Self Service - Customer Self Service Set Up a Remote Deposit Enrollment Set Up a Remote Deposit Enrollment Set Up a Remote Deposit Enrollment R3

UC144

129

Both OLB and FMM R4

R2

26 UC4.

Transfers

Set up a Single Future Transfer R2 UC94

Alerts and Messages

Set up Alerts- Certificate Of Deposit R2 UC92

Alerts and Messages

Set up Alerts- Checking and Savings R2 UC93

Alerts and Messages

Set up Alerts- Credit Cards R2 UC95

Alerts and Messages Alerts and Messages

Set up Alerts- Credit Line Premier Line Set Up Alerts for Checking and Savings and Debit Cards

Both OLB and FMM R4

R2 UC96

Alerts and Messages

Set up Alerts- Loans Lease and Lines

FEAT6

Bill Pay

Set up an Overnight Check Payment

Both OLB and FMM R1

R2

UC8.

UC115

Self Service Self Service - Product Self Service - Product

Set up and Maintain Mobile Wallet Set up and Maintain Mobile Wallet Set up and Maintain Mobile Wallet R3 57

Both OLB and FMM R4 R1R2R3R4OLBMM

42

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PFM

Set up Budgets

Both OLB and FMM R4

68

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Platform OLB MM

Repeat or not

0
This use case provides the User with the ability ?? WHAT to dispute a selected transaction.

IS THIS USE CASE

0 1

MM MM

?WHAT IS THIS USE CASE

This use case provides the User with the ability to set up a single or recurring bill payment.

0
MM This use case provides the User with the option to set up a P2P Payment.

#REF!
This use case provides the User with the option to set up a Person to Person transfer.

MMUC39 MM MM MM

0 1 0 0

MMUC7

This use case details the process of setting up a recurring transfer between 2 deposit products owned by the User. This use case provides the User with the ability to enroll for remote deposit capture functionality.

OLBUC95 OLB OLB

0 1 1

MMUC4

This use case details the process of setting up a single future transfer between 2 deposit products owned by the User. This use case provides the User with the ability to set up alerts for Credit Certificate Of Deposit This use case provides the User with the ability to set up alerts for a Checking and Savings Accounts This use case provides the User with the ability to set up alerts for Credit Cards Accounts This use case provides the User with the ability to set up alerts for Credit Line Premier Line

OLBUC45

OLBUC43

OLBUC44

OLBUC46 OLB

0 0

OLBUC47 MM

This use case provides the User with the ability to set up alerts for Set up Alerts- Loans Lease and Lines This use case provides the User with the ability to set up an overnight check payment.

0
This use case provides the User with the ability to set up and maintain mobile wallet.

OLBUC66 OLB OLB

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