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Hardware information Available memory, disk space, and NIC information Operating system Version and patch level Network topology Router, gateway, and IP address information Problem description:
Error messages and log files Troubleshooting that was performed before contacting Symantec Recent software configuration changes and network changes
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Contents
Chapter 2
Chapter 3
Chapter 4
Section 1
Chapter 5
Contents
Chapter 6
39 39 40 41 43 43 44
Chapter 7
Chapter 8
Chapter 9
Chapter 10
Chapter 11
Chapter 12
Contents
Chapter 13
Index
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Contents
Chapter
About Server Management Suite Components of Server Management Suite What's new in Server Management Suite 7.1 Where to get more information
Discovery and inventory The suite automatically identifies the devices that are found in your network, and aggregates inventory data across your environment. Multi-platform support makes it easy to consolidate the discovery data of all your Windows,
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UNIX, and Linux assets within an integrated console. You can easily assess security vulnerabilities, prepare for software audits, and more accurately determine hardware availability and needs.
Provisioning The suite lets you improve the consistency and increase the quality of server configurations. It delivers the comprehensive deployment capabilities that include image-based or scripted operating system installation and ongoing provisioning. The suite helps you implement the standardized configurations, and provides you the tools for migration. Software distribution and patch management The suite lets you control server configurations through its software management capabilities. The automated policies for software and patch management help you keep the servers standardized and secure. You can modify similar configurations on multiple servers simultaneously. You can distribute applications, and security updates to target systems. Proactive monitoring and alerting The suite helps you proactively monitor the critical components of your network. You can increase the network uptime with the self-healing remediation tasks that are configured before the critical events occur. You can organize your servers into vital groups and quickly ascertain the current health of the whole network. The monitoring capabilities provide you also a summarized view of each single server performance over time.
See Components of Server Management Suite on page 12. See Where to get more information on page 17.
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Configuration Management Database (CMDB) Notification Server Symantec Management Console Symantec Management Agent for Windows Symantec Management Agent for UNIX, Linux, and Mac Monitor Solution Network Discovery Reports Software Management Framework
Deployment Solution
Deployment Solution helps to reduce the cost of deploying and managing servers, desktops, notebooks, and thin clients from a centralized location in your environment. It offers operating system deployment, configuration, personality migration of computers, and software deployment across different hardware platforms and operating systems. Deployment Solution provides integrated provisioning, disk imaging, and personality migration from the Symantec Management Console. Using Symantec Ghost, you can perform initial computer deployment using standard images and migrate user data or application settings to new computers. Deployment Solution includes a 7.x version that runs on the Symantec Management Platform and a license for the latest 6.x version that can be installed separately.
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Inventory Pack for Servers gathers server-based inventory data from servers. It runs on top of the Inventory Solution and uses the same Inventory plug-ins, tasks, and wizards. Inventory for Network Devices gathers inventory data from the devices that are not managed through the Symantec Management Agent. You can gather inventory on the devices that are already discovered and exist as resources in the Configuration Management Database (CMDB).
Monitor Pack for Servers works with the Monitor Solution core components of the Symantec Management Platform. It lets you monitor operating system performance, services, and events of your Windows, UNIX, and Linux server environment. See About Monitor Pack for Servers on page 27.
Patch Management Solution Patch Management Solution for Linux lets you scan Red Hat for Linux and Novell Linux computers for security vulnerabilities. The solution then reports on the findings and lets you automate the download and distribution of needed errata, or software updates. The solution downloads the required patches and provides wizards to help you deploy them. Patch Management Solution Patch Management Solution for Mac lets you scan Mac for Mac computers for the updates that they require. The solution then reports on the findings and lets you automate the downloading and distribution of needed updates. You can distribute all or some of the updates.
15
Patch Management Solution Patch Management Solution for Windows lets you scan for Windows Windows computers for security vulnerabilities, and view the results of the scan. The system lets you automate the download and distribution of the security patches. You can create filters of the computers and apply the patch to the computers that need it. Real-Time System Manager Real-Time System Manager provides you detailed real-time information about the managed computer, and lets you remotely perform different administrative tasks. You can run the tasks immediately, or on a schedule. Real-Time System Manager lets you also run some of the management tasks on a collection of computers. Software Management Solution Software Management Solution provides intelligent and bandwidth-sensitive distribution and management of software from a central Web console. It leverages the Software Catalog and Software Library to ensure that the required software gets installed, remains installed, and runs without interference from other software. Software Management Solution supports software virtualization technology, which lets you install software into a virtual layer on the client computer. Software Management Solution also lets users directly download and install approved software or request other software. Virtual Machine Management Virtual Machine Management lets you perform the virtualization process on your network. You can create virtual environments of servers, storage devices, and network resources on a single physical computer. See About Virtual Machine Management on page 33.
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Introducing Server Management Suite What's new in Server Management Suite 7.1
IT Analytics Solution
The Symantec Endpoint Protection Integration Component combines Symantec Endpoint Protection with your other Symantec Management Platform solutions. You can inventory computers, update patches, deliver software, and deploy new computers. You can also back up and restore your systems and data, manage DLP agents, manage Symantec Endpoint Protection clients. You can do this work from a single, Web-based Symantec Management Console. The enhanced Symantec Management Console views replace the default console views through Symantec Management Platform version 7.0 for computers and software. For tasks and policies, the enhanced views add drag-and-drop functionality. In addition, you can now search the tree rather than drilling down to find specific tasks or policies. The enhanced views are incorporated into the existing console. They let you manage computers, software, jobs and tasks, and policies more efficiently with fewer clicks. For example, you can now drag policies onto computers to apply the policies to those computers. This action eliminates multiple steps that the previous console required to accomplish the same thing.
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Hierarchy improvements. You can now compile several Notification Servers in to one hierarchy structure. It makes easier to manage large amounts of clients. Server Resource Manager View can now be set as the Custom View in the Resource Manager. Real-time health monitoring works immediately after policy activation so real-time values can be monitored immediately On the Server Resource Manager Home page is now a new Web part named Task and Actions. The Topology web-part is now built on Microsoft Silverlight. It is now posible to show network topology for any network devices type selected as root device. You can now make searches in Select Root Device, Open View pages and on the Topology View on the Server Managment Portal. Two new default monitor policies added: LinuxBaseline and WindowsBaseline.
Description
Information about new features and important issues.
User Guide
Information about how to use this product, including detailed technical information and instructions for performing common tasks.
The Documentation Library, which is available in the Symantec Management Console on the Help menu. The Product Support page, which is available at the following URL: http://www.symantec.com/business/support/all_products.jsp When you open your products support page, look for the Documentation link on the right side of the page.
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Description
Information about how to use this product, including detailed technical information and instructions for performing common tasks.
Help is available at the The Context command, which is available in the Symantec Management Console on the Help menu. solution level and at the suite level. This information is available in HTML help format.
In addition to the product documentation, you can use the following resources to learn about Symantec products. Table 1-3 Resource
SymWISE Support Knowledgebase Symantec Connect
Description
Articles, incidents, and issues about Symantec products.
An online resource that http://www.symantec.com/connect/endpoint-management contains forums, articles, blogs, downloads, events, videos, groups, and ideas for users of Symantec products.
Chapter
About Server Management Suite Portal page Accessing the Server Management Suite Portal page Server Management Suite Portal page Web parts About Topology View Web part
20
Using Server Management Suite Portal page Accessing the Server Management Suite Portal page
1 2
In the Symantec Management Console, on the Home menu, click Server Management Suite Portal. (Optional) To customize the Server Management Suite Portal page, click Edit.
Default Web parts on the Server Management Suite Portal page Description
Event Console provides a consolidated view of all alerts that are raised. Event Console is part of part of the Server Management Suite, Client Management Suite, and IT Management Suite. The chart on this Monitor Solution Web part shows the severity status of all monitored resources. In the devices list you can select a computer and launch the Performance Viewer, the Resource Manager, or the Event console. This Web part provides a network topology diagram of the SNMP-enabled devices that are found in your network. Topology View Web part displays the data that you collect using Network Discovery tasks. See About Topology View Web part on page 21.
Topology View
Using Server Management Suite Portal page About Topology View Web part
21
Table 2-1
Default Web parts on the Server Management Suite Portal page (continued) Description
This Web part shows the aggregate health of the devices and computers in your organizational groups. The Group View is installed as a part of the Monitor Solutions.
Web part
Group View - Aggregate health by resource
Howcurrentismycomputer This Web part of the Inventory Solution displays a graph inventory? that shows how many computers have reported inventory in a specified period of time. You can edit the period of the time that you want reported. Recent Software Delivery Status This Web part of the Software Management Solution lists all software deliveries and their status. Following delivery types are displayed: Managed Software Delivery, Quick Delivery, Package Delivery, and Legacy Software Delivery. This graph reports the number and the severity of the Microsoft patches that need to be addressed. The Microsoft Vulnerabilities graph is a Web part of the Patch Management Solution.
Microsoft Vulnerabilities
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Using Server Management Suite Portal page About Topology View Web part
Network Discovery lets you find routers, switches, hubs, network printers, Novell NetWare servers, and the computers that are running Windows, UNIX, Linux, and Mac. The collected data is saved in the Configuration Management Database (CMDB). For more information, see the topics about discovering network devices in the Symantec Management Platform Help. Note: The Topology View Web part does not display the SNMP-enabled devices that are discovered with the single device discovery task. When you create a Network Discovery task to collect the data for the Topology View Web part, you must set the range of the IP addresses that you want to discover. The Topology View Web part is installed as a part of the Server Management Suite. See Viewing network topology on page 22. See Topology View Web part on page 22.
1 2 3
In the Symantec Management Console, on the Home menu, click Server Management Suite Portal. On the Topology View Web part, click Select device. (Optional) Edit the settings of the network topology view. See Topology View Web part on page 22.
Using Server Management Suite Portal page About Topology View Web part
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See About Topology View Web part on page 21. See Viewing network topology on page 22. Table 2-2 Option
Root device
Open Save
Lets you select and display previously saved views. Lets you save the settings and topology layout of the current view. Type a descriptive name that helps you easily identify the view in the future.
Levels
Lets you select the depth of levels to display. The drop-down list gets filled dynamically, according to the number of levels of the actual network.
Display Screen
Lets you hide or show different types of network devices. Lets you display the Topology View Web part in the full screen mode. Lets you search devices by name or IP address. After you type the item to search for in the Search device box, the view is refreshed automatically.
Search device
24
Using Server Management Suite Portal page About Topology View Web part
Chapter
About Server Resource Manager Home page Accessing Server Resource Manager Home page
26
Using Server Resource Manager Home page Accessing Server Resource Manager Home page
The Server Resource Manager Home page is installed as a part of the Server Management Suite. To gather the data for the reports that are displayed on the Server Resource Manager Home page, you must install the following agents on the target computers:
For more information, see the topics about preparing managed computers for inventory in the Inventory Solution Help, and about preparing managed computers for monitoring in the Monitor Solution Help.
Open the Resource Manager For more information, see topic about accessing the Resource Manager in the Symantec Management Platform Help.
In Resource Manager, on the Home menu, click Server Resource Manager Home.
Chapter
About Monitor Pack for Servers About monitor packs included in Monitor Pack for Servers
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About Monitor Pack for Servers About monitor packs included in Monitor Pack for Servers
The Monitor Pack for Servers component works with the Altiris Monitor Solution from Symantec components of the Symantec Management Platform. It requires that you install the Symantec Management Platform and Monitor Solution that is a part of Server Management Suite. For more information, see the topics about configuring the monitor server and preparing managed computers for monitoring in the Monitor Solution Help.
Default monitor packs included in the Monitor Pack for Servers Description
This monitor pack lets you monitor disk, memory, network, processor, and other aspects of AIX servers. This monitor pack lets you monitor the health and performance of ESX servers including disk, memory, network, and processor. This monitor pack lets you monitor the ESX host servers for virtualization metrics including host disk, virtual memory, system and virtual processor. This monitor pack lets you monitor disk, memory, network, processor, and other aspects of Linux servers. This monitor pack lets you monitor health and performance of your Linux Servers. This pack is a single policy that you can apply to all your Linux Servers to quickly apprehend the operation system health and performance.
ESX - Basic
Linux - Basic
About Monitor Pack for Servers About monitor packs included in Monitor Pack for Servers
29
Table 4-1
Default monitor packs included in the Monitor Pack for Servers (continued) Description
This monitor pack lets you monitor disk, memory, network, processor, and other aspects of Solaris servers. This monitor pack lets you monitor the health and performance on the Windows 2003 servers including disk, memory, network, and processor. This monitor pack lets you monitor the health and performance on the Windows 2008 servers including disk, memory, network, and processor. This agentless monitor pack lets you monitor the availability and performance on the Windows 2003/2008 servers including disk, memory, network, and processor. The agentless monitor policy lets you monitor computers without the Monitor Plug-in installed. Because the Monitor Plug-in is not available, fewer aspects of the computers are available to be monitored.
Monitor pack
Solaris - Basic
Windows 2003
Windows 2008
This monitor pack lets you monitor health and performance of your Linux Servers. This pack is a single policy that you can apply to all your Linux Servers to quickly apprehend the operation system health and performance.
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About Monitor Pack for Servers About monitor packs included in Monitor Pack for Servers
Section
Chapter 5. Introducing Virtual Machine Management Chapter 6. Getting Started with Virtual Machine Management Chapter 7. Managing Virtual Machines Chapter 8. Managing virtual disks Chapter 9. Managing virtual networks Chapter 10. Using power management tasks Chapter 11. Using snapshots Chapter 12. Using Virtual Machine Management reports Chapter 13. Setting up Virtual Machine Management on a remote task server
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Chapter
About Virtual Machine Management About server virtualization About Virtual Machine Management home page About Virtual Machine Management tasks What you can do with Virtual Machine Management
34
Virtual networks
Hyper-V VMware
These platforms support all features of the virtualization. See About Virtual Machine Management on page 33.
35
On the Virtual Machine Management home page, in the right pane, you can view the detailed information and run management tasks on your physical servers and virtual machines. In the left pane, click a resource that you want to manage. On the host page, you can see the detailed information about the physical server and the virtual resources that are created on it: virtual machines, virtual disks, and virtual networks. You also can create and manage virtual resources. On the virtual machine page, you can see the detailed information about the virtual machine, run power management tasks, and manage its snapshots. See About Virtual Machine Management on page 33. See What you can do with Virtual Machine Management on page 36.
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Introducing Virtual Machine Management What you can do with Virtual Machine Management
What you can do with the Virtual Machine Management component Description
You can create virtual machines manually or with the Create Virtual Machine wizard. See Creating a virtual machine on page 48.
You can create virtual disks for the virtual machines that you create. See Creating a virtual disk on page 51.
You can create virtual network for the virtual machine. Each virtual machine requires a virtual network to connect to the host. See Creating a virtual network on page 55.
You can change the power state of your virtual machines. See Starting, stopping, suspending, and resuming a virtual machine on page 59. You can create snapshots to preserve certain states of your virtual machines. See Creating a snapshot on page 62.
Revert snapshot of a virtual You can use the revert snapshot option to restore a machine previously saved state of a virtual machine. See Reverting a snapshot on page 62. Collect inventory of the virtual environment You can collect the inventory data of the hosts and their virtual environment. See Gathering inventory on the host on page 44.
Introducing Virtual Machine Management What you can do with Virtual Machine Management
37
Table 5-1
What you can do with the Virtual Machine Management component (continued) Description
You can view the details of the host and its virtual environment. See Viewing Virtual Machine Management reports on page 65.
Option
View Virtual Machine Management reports
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Introducing Virtual Machine Management What you can do with Virtual Machine Management
Chapter
Getting started with the Virtual Machine Management component Discovering and adding a single host Discovering the hosts About Virtual Machine Management Task Server Plug-in Installing the Virtual Machine Management Task Server Plug-in Gathering inventory on the host
40
Getting Started with Virtual Machine Management Discovering and adding a single host
Table 6-1
Process for getting started with the Virtual Machine Management component Action
Discover and add hosts
Step
Step 1
Description
You can specify IP address of a single host and quickly add it to the network. See Discovering and adding a single host on page 40. You can discover all the hosts and their virtual machines that are available in the network. The discovery data is added into the Configuration Management Database (CMDB). See Discovering the hosts on page 41.
Step 2
Install the Virtual Machine The Virtual Machine Management Task Management Task Server Plug-in Server Plug-in lets you run the on the task server management tasks on your virtual machines. The Virtual Machine Management Task Server Plug-in install policy is enabled by default. It installs the Virtual Machine Management Task Server Plug-in on the task server. See Installing the Virtual Machine Management Task Server Plug-in on page 43.
Step 3
Collect the inventory on the hosts After you discover the Hyper-V and VMware servers on your network, you can gather inventory of these servers and their virtual environments. See Gathering inventory on the host on page 44.
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See About Virtual Machine Management on page 33. See Getting started with the Virtual Machine Management component on page 39. After a host is added, you can view its data on the Virtual Machine Management home page. You also can run the Virtual Machine Management tasks on the host. See What you can do with Virtual Machine Management on page 36. See About Virtual Machine Management home page on page 34. Before you discover and add a host, make sure the WMI connection profile for Hyper-V servers, and WMware connection profile for ESX servers, are enabled. To discover and add a single host
1 2 3
In the Symantec Management Console, on the Home menu, click Virtual Machine Management. In the left pane, click Actions > Add Host. In the dialog box, type the IP address of the host and click OK.
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network discovery, connection profiles, and scheduling tasks in the Symantec Management Platform Help. To discover the hosts
1 2 3 4
In the Symantec Management Console, on the Home menu, click Virtual Machine Management. In the left pane, click Actions > Getting Started. In the Getting Started dialog box, click Launch Network Discovery Wizard. In the network discovery wizard, on the Choose method of device discovery page, specify a discovery method and then click Next. For more information, see the topic about methods for discovering network devices in the Symantec Management Platform Help.
On the Enter network IP Ranges page, specify the portions of the network to discover and then click Next. For more information, see the topic about selecting network ranges to discover in the Symantec Management Platform Help.
On the Select device communication profile page, select a connection profile. For more information, see the topics about network discovery and connection profiles in the Symantec Management Platform Help.
To specify the VMWare or WMI credentials, click the Edit symbol. The credentials that you specify, are automatically used for all other tasks that require credentials. Make sure that the VMware protocol is always turned on for ESX servers and that WMI protocol is turned on for Hyper-V servers.
8 9
In the Define Group Settings dialog box, click OK. Click Next.
10 On the Enter task name page, name the task and then click Next. 11 On the Choose when to run the discovery page, schedule the task and then
click Finish. For more information, see the topic about scheduling network discovery tasks in the Symantec Management Platform Help.
Getting Started with Virtual Machine Management About Virtual Machine Management Task Server Plug-in
43
44
Getting Started with Virtual Machine Management Gathering inventory on the host
The Virtual Machine Management Task Server Plug-in install policy is enabled by default. The policy installs the Virtual Machine Management Task Server Plug-in on your task server. See About Virtual Machine Management Task Server Plug-in on page 43. To install the Virtual Machine Management Task Server Plug-in
1 2 3
In the Symantec Management Console, on the Settings menu, click All Settings. In the left pane, under Settings, click Agents/Plug-ins > Virtual Machine Management > Virtual Machine Management Task Server Plug-in - Install. On the Virtual Machine Management Task Server Plug-in - Install page, under Applied to, specify the target for the policy. For more information, see the topics about applying a policy to targets, computers, resources, and users in the Symantec Management Platform Help.
Under Schedule, specify a schedule for the policy. For more information, see the topics about specifying a policy schedule in the Symantec Management Platform Help.
Turn on the policy. At the upper right of the page, click the colored circle, and then click On.
Getting Started with Virtual Machine Management Gathering inventory on the host
45
For more information, see the topics about gathering inventory in the Inventory Solution Help. To gather inventory on the host
1 2 3
In the Symantec Management Console, on the Home menu, click Virtual Machine Management. In the left pane, click Actions > Getting Started and in the Getting Started window, click Run Inventory Task. Under Task Status, specify a schedule for the task. For more information, see the topics about specifying a schedule in the Symantec Management Platform Help.
1 2 3 4 5 6
In the Symantec Management Console page, on the Manage menu, click Jobs and Tasks. In the left pane, under Jobs and Tasks, expand System Jobs and Tasks, and click Virtual Machine Management. Right-click the Inventory folder and click New > Task. In the tasks list, click Inventory. On the inventory task page, give the task a name. On the inventory task page, under Task Status, specify a schedule for the task. For more information, see the topics about specifying a schedule in the Symantec Management Platform Help.
If you make changes in the task after you have created it, click Save changes.
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Getting Started with Virtual Machine Management Gathering inventory on the host
Chapter
48
1 2
In the Symantec Management Console, on the Home menu, click Virtual Machine Management. In the left pane, do one of the following:
Click the host and on the host page, under Actions, click Create Virtual Machine. Right-click the host and click Create VM.
3 4 5 6 7 8
In the Create Virtual Machine wizard, on the Select Host page, select the host from the list and then click Next. On the Virtual Machine Details page, specify the virtual machine details and then click Next. On the Select Disk page, create or select a virtual disk and then click Next. On the Select Network page, create or select an external virtual network, and then click Next. On the Select Datastore and Deployment Job page, select a datastore and a deployment solution job. Click Finish.
After you finish the wizard, a job is created. This job contains a task that creates a virtual machine and one task that schedules an operating system deployment job on it. You must enable and configure the PXE service to send an automation image to all unknown computers. For more information about setting up the PXE service and creating images, see the Deployment Solution User Guide. To create a virtual machine with the Create Virtual Machine wizard
1 2
In the Symantec Management Console, on the Home menu, click Virtual Machine Management. In the left pane, do one of the following:
49
Click the host and on the host page, under Actions, click Create Virtual Machine. Right-click the host and click Create VM.
3 4 5 6 7 8
In the Create Virtual Machine wizard, on the Select Host page, select the host from the list and then click Next. On the Virtual Machine Details page, specify the virtual machine details and then click Next. On the Select Disk page, create or select a virtual disk and then click Next. On the Select Network page, create or select a virtual network, and then click Next. On the Select Datastore and Deployment Job page, select a datastore. Click Finish.
After you finish the wizard, a task is created. This task creates a virtual machine with the specified configuration. To manually create a task that creates a virtual machine
1 2 3 4 5 6 7 8 9
In the Symantec Management Console page, on the Manage menu, click Jobs and Tasks. In the left pane, under Jobs and Tasks, expand System Jobs and Tasks, and click Virtual Machine Management. Right-click the Create Virtual Machine folder and click New > Task. In the tasks list, click Create Virtual Machine. Give the task a name. On the VM Details tab, specify the virtual machine details. On the Disk Details tab, specify the disk details. On the Network Details tab, specify the network details. Click OK. for the task. For more information, see the topics about adding a schedule in the Symantec Management Platform Help.
10 On the create virtual machine task page, under Task Status, specify a schedule
11 If you make changes in the task after you have created it, click Save changes.
50
1 2 3
In the Symantec Management Console, on the Home menu, click Virtual Machine Management. In the left pane, click the host. On the host page, under Virtual Machines, do one of the following:
Click the virtual machine and click Actions > Delete VM. Right-click the virtual machine and click Delete VM.
4 5
In the Delete VM dialog box, click OK. On the delete virtual machine task page, under Task Status, specify a schedule for the task. For more information, see the topics about adding a schedule in the Symantec Management Platform Help.
Chapter
1 2
In the Symantec Management Console, on the Home menu, click Virtual Machine Management. In the left pane, do one of the following:
52
Click the host and on the host page, under Actions, click Create Virtual Disk. Right-click the host, and click Create Disk.
3 4
In the Create Disk dialog box, specify the disk settings, and click OK. If you make changes in the task after you have created it, click Save changes.
1 2 3 4 5 6 7
In the Symantec Management Console page, on the Manage menu, click Jobs and Tasks. In the left pane, under Jobs and Tasks, click Virtual Machine Management. Right-click the Create Disk folder and click New > Task. In the tasks list, click Create Disk. Give the task a name. In the right pane, under Software Setting, specify the disk settings, and click OK. On the create disk task page, under Task Status, specify a schedule for the task. For more information, see the topics about adding a schedule in the Symantec Management Platform Help.
If you make changes in the task after you have created it, click Save changes.
1 2 3
In the Symantec Management Console, on the Home menu, click Virtual Machine Management. In the left pane, click the host. On the host page, under Virtual Disk, do one of the following:
Click the virtual disk and click Actions > Delete. Right-click the virtual disk, and click Delete.
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4 5
In the Delete Disk dialog box, click OK. On the delete disk task page, under Task Status, specify a schedule for the task. For more information, see the topics about adding a schedule in the Symantec Management Platform Help.
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Chapter
56
1 2
In the Symantec Management Console, on the Home menu, click Virtual Machine Management. In the left pane, do one of the following:
Click the host and on the host page, under Actions, click Create Virtual Network. Right-click the host and click Create Network.
On the Create Network page, enter the name of the new virtual network. The network name should only contain alphanumerical characters. Then select the physical adapter to use for the network, and click OK.
1 2 3 4 5 6
In the Symantec Management Console, on the Manage menu, click Jobs and Tasks. In the left pane, under Jobs and Tasks, expand System Jobs and Tasks, and click Virtual Machine Management. Right-click the Create Network folder and click New > Task. In the tasks list, click Create Network. Give the task a name. On the create network task page, under Task Status, specify a schedule for the task. For more information, see the topics about adding a schedule in the Symantec Management Platform Help.
If you make changes in the task after you have created it, click Save changes.
1 2 3
In the Symantec Management Console, on the Home menu, click Virtual Machine Management. In the left pane, click a host. On the host page, under Virtual Network, do one of the following:
57
4 5
In the Delete virtual network dialog box, click OK. On the delete network task page, under Task Status, specify a schedule for the task. For more information, see the topics about adding a schedule in the Symantec Management Platform Help.
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Chapter
10
About power management Starting, stopping, suspending, and resuming a virtual machine
60
Using power management tasks Starting, stopping, suspending, and resuming a virtual machine
1 2
In the Symantec Management Console, on the Home menu, click Virtual Machine Management. In the left pane, do one of the following:
Click the virtual machine and on the virtual machine page, under Actions, click appropriate option. Right-click the virtual machine and click appropriate option.
On the power management task page, under Task Status, specify a schedule for the task. For more information, see the topics about specifying a schedule in the Symantec Management Platform Help.
If you make changes in the task after you have created it, click Save changes.
Chapter
11
Using snapshots
This chapter includes the following topics:
About snapshots
The Virtual Machine Management component lets you create and manage the snapshots of your virtual machines. The snapshot helps you capture and save the current state of a virtual machine. You can take several snapshots and save different states of a virtual machine. You can take a snapshot of a virtual machine in any power state. The snapshot also captures the power state of a virtual machine. Note: You can take a snapshot of a virtual machine that is in a suspended state on a VMware host only. You can use snapshots when you repeatedly need to revert a virtual machine to the same state. For example, when you need to test the setup many times. You can create a snapshot of a virtual machine and test the setup without the need to reinstall the operating system newly every time. The snapshots are stored in the Configuration Management Database (CMDB). See Creating a snapshot on page 62. See Reverting a snapshot on page 62.
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Creating a snapshot
You can take the snapshot of a virtual machine any time. If you keep changing the configurations of the virtual machines very frequently, you can take the snapshots of individual configurations and return to them at any time. See About snapshots on page 61. To create a snapshot
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In the Symantec Management Console, on the Home menu, click Virtual Machine Management. In the left pane, do one of the following:
Click the virtual machine and on the virtual machine page, under Actions, click Create Snapshot. Right-click the virtual machine, and click Create Snapshot.
3 4
In the Create Snapshot dialog box, specify the snapshot settings, and click OK. If you make changes in the task after you have created it, click Save changes.
Reverting a snapshot
When you take a snapshot of a virtual machine, it saves its current state. Later, if you face problems with the configured virtual machine, you can revert to its previous state. When you revert a snapshot, you lose all the changes that you do after you take the snapshot. See About snapshots on page 61. To revert a snapshot
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In the Symantec Management Console, on the Home menu, click Virtual Machine Management. In the left pane, click the virtual machine. On the virtual machine page, under Snapshot Details, click Actions > Revert Snapshot. In the Revert Snapshot dialog box, click OK.
Deleting a snapshot
You can delete a snapshot when the virtual machine is in any mode. When you delete a snapshot, the contents of that snapshot is saved on the virtual disk and
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the data is not deleted. If you delete the snapshot, you cannot revert to its earlier state. See About snapshots on page 61. To delete a snapshot
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In the Symantec Management Console, on the Home menu, click Virtual Machine Management. In the left pane, click the virtual machine. On the virtual machine page, under Snapshots Details, click Actions > Delete Snapshot. In the Delete Snapshot dialog box, click OK.
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In the Symantec Management Console, on the Reports menu, click All Reports. In the left pane, click Virtual Machine Management. Select a report that you want to view. For more information, see the topics about using reports in the Symantec Management Platform Help.
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Using Virtual Machine Management reports Viewing Virtual Machine Management reports
Chapter
13
Installing and setting up Virtual Machine Management on a remote task server Installing the Virtual Machine Management Task Server Plug-in on the remote task server Installing the credential manager on the remote task server Installing the Pluggable Protocols Agents Package on the remote task server Assigning ESX servers or hypervisors to the remote task server Assigning virtual machines to the remote task server
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Setting up Virtual Machine Management on a remote task server Installing and setting up Virtual Machine Management on a remote task server
Notification Server and increases performance. A separate task server also gives more possibilities for scalability. You must first install the task server on the remote computer before you can set it up and use it to run Virtual Machine Management. Task servers let you distribute your jobs and tasks to computers on your network. Then the jobs and tasks can run on managed computers. For more information, see the topics about installing and deploying task servers in the Symantec Management Platform Help. See About Virtual Machine Management on page 33. Table 13-1 Process for installing and setting up Virtual Machine Management on a remote task server Action Description
Step
Step 1
Install the Virtual Machine The Virtual Machine Management Task Management Task Server Plug-in Server Plug-in lets you run the on the remote task server. management tasks on your virtual machines. See Installing the Virtual Machine Management Task Server Plug-in on the remote task server on page 69.
Step 2
Install the credential manager on The credential manager provides a the remote task server. secure storage location for user names and passwords. The management solutions that you install define the types of credentials that the credential manager stores. See Installing the credential manager on the remote task server on page 70.
Step 3
Install the Pluggable Protocols Agents Package on the remote task server.
A remote monitoring server uses the Pluggable Protocols Architecture client computer component to communicate with network devices and computers. See Installing the Pluggable Protocols Agents Package on the remote task server on page 71.
Setting up Virtual Machine Management on a remote task server Installing the Virtual Machine Management Task Server Plug-in on the remote task server
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Table 13-1
Process for installing and setting up Virtual Machine Management on a remote task server (continued) Action Description
Step
Step 4
Assign ESX servers or Hypervisors Assign the ESX servers or Hypervisors to the remote task server. to the remote task server. You can use Manually Assigned Agents to assign them to the task server. See Assigning ESX servers or hypervisors to the remote task server on page 71.
Step 5
Assign the virtual machines to the remote task server. You can use Manually Assigned Agents to assign them to the task server. See Assigning virtual machines to the remote task server on page 72.
Installing the Virtual Machine Management Task Server Plug-in on the remote task server
To perform any Virtual Machine Management tasks, you must install the Virtual Machine Management Task Server Plug-in on the remote task server. The Virtual Machine Management Task Server Plug-in lets you manage your host machines and their virtual machines. It runs the management tasks that you create in the Virtual Machine Management. See About Virtual Machine Management Task Server Plug-in on page 43. See Installing and setting up Virtual Machine Management on a remote task server on page 67. To install the Virtual Machine Management Task Server Plug-in on the remote task server
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In the Symantec Management Console, on the Settings menu, click All Settings. In the left pane, under Settings, expand Agents/Plug-ins > Virtual Machine Management, and then click Virtual Machine Management Task Server Plug-in Install.
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Setting up Virtual Machine Management on a remote task server Installing the credential manager on the remote task server
On the Virtual Machine Management Task Server Plug-in Install page, select a target computer and specify a schedule for the policy. For more information, see the topics about targeting computers and specifying schedules in the Symantec Management Platform Help.
Turn on the policy. At the upper right of the page, click the colored circle, and then click On.
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In the Symantec Management Console, on the Settings menu, click All Settings. In the left pane, under Settings, expand Monitoring and Alerting > Credentials Settings, and then choose the appropriate Credential Manager Package install. On the credential manager package install page, select a target computer and specify a schedule for the policy. For more information, see the topics about targeting computers and specifying schedules in the Symantec Management Platform Help.
Turn on the policy. At the upper right of the page, click the colored circle, and then click On.
Setting up Virtual Machine Management on a remote task server Installing the Pluggable Protocols Agents Package on the remote task server
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Installing the Pluggable Protocols Agents Package on the remote task server
A remote monitoring server depends on the Pluggable Protocols Architecture client computer component to communicate with network devices and computers. See Installing and setting up Virtual Machine Management on a remote task server on page 67. To install the Pluggable Protocols Agents Package on the remote task server
1 2
In the Symantec Management Console, on the Settings menu, click All Settings. In the left pane, under Settings, expand Monitoring and Alerting > Protocol Management, and choose the appropriate Pluggable Protocols Agent Package install. On the Install Pluggable Protocols Agent Package page, select a target computer and specify a schedule for the policy. For more information, see the topics about targeting computers and specifying schedules in the Symantec Management Platform Help.
Turn on the policy. At the upper right of the page, click the colored circle, and then click On.
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In the Symantec Management Console, on the Settings menu, click Notification Server > Site Server Settings. In the left pane, expand Site Management > Site Servers, then expand the name of your task server and click Manually Assigned Agents.
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Setting up Virtual Machine Management on a remote task server Assigning virtual machines to the remote task server
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On the Manually Assigned Agents page, under Detailed Information, click New. In the Select a resource target dialog box, click Build target. In the Select resources dialog box, click Add rule, and then do the following:
In the first drop-down list, click exclude resources not in. In the second drop-down list, click Filter. In the third drop-down list, click All ESX Server or All discovered hypervisors. For more information, see the topics about setting filter rules in the Symantec Management Platform Help.
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Click Update results, and then click OK. In the Select a resource target dialog box, under Available targets, click 'All ESX Server' or 'All Hypervisors', and add it to Selected targets. Click OK.
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In the Symantec Management Console, on the Settings menu, click Notification Server > Site Server Settings. In the left pane, expand Site Management > Site Servers, then expand the name of your task server and click Manually Assigned Agents. On the Manually Assigned Agents page, click New. In the Select a resource target dialog box. click Build target. In the Select resources dialog box, click Add rule, and then do the following:
In the first drop-down list, click exclude resources not in. In the second drop-down list, click Group. In the third drop-down list, expand Organizational Views > Default > All Resources > Asset > Network Resource > Computer > Virtual Machine.
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For more information, see the topics about setting filter rules in the Symantec Management Platform Help.
6 7 8
Click Update results, and then click OK. In the Select a resource target dialog box, under Available targets, click 'Virtual Machine', and add it to Selected targets. Click OK.
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Setting up Virtual Machine Management on a remote task server Assigning virtual machines to the remote task server
Index
A
assign ESX server 71 hypervisor 71 virtual machine 72
N
network topology saving 22 viewing 22 network topology diagram about 21 saving 22 viewing 22
C
context-sensitive help 17 credential manager installing 70
D
documentation 17
P
Pluggable Protocols Agents Package installing 71 power management about 59
E
ESX server assign 71
H
help context-sensitive 17 host adding 40 discovering 4041 hypervisor assign 71
R
Release Notes 17 Remote Task Server installing 67 setting up 67
S
Server Management Suite about 11 components 12 Server Management Suite Portal page about 19 accessing 20 viewing 20 Web parts 20 Server Resource Manager about 25 accessing 26 viewing 26 server virtualization method about 34
I
installing credential manager 70 Pluggable Protocols Agents Package 71 Remote Task Server 67 Virtual Machine Management Task Server Plug-in 69
M
Monitor Pack for Servers about 27 monitor packs 28
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Index
server virtualization technique about 34 setting up Remote Task Server 67 snapshot about 61 creating 62 deleting 62 reverting 62
virtual machines gathering inventory 44 virtual network about 55 creating 55 deleting 56 virtualization platforms about 33
T
topology view customizing 22 options 22 Topology View Web part about 21 customizing 22 options 22 viewing 22
V
virtual disk about 51 creating 51 deleting 52 virtual machine about 47 assign 72 creating 48 deleting 50 discovering 41 power management task 59 wizard 48 Virtual Machine Management about 33 features 36 getting started 39 home page 34 reports 65 tasks 35 Virtual Machine Management Task Server Plug-in about 43 installing 43, 69 Virtual Machine Management Task Server Plug-in policy about 43 installing 43