Thykalam Joseph, Alex

Contact Info Address Telephone No. Mobile No. Email : AlKhobar, Saudi Arabia : 966-507363516 : 966-507363516 : alexjoe311275@yahoo.com

Personal Particulars

Date of Birth Nationality Gender Permanent Residence

: 31 Dec 1975 : India : Male : India

Educational Background

Bachelor of Science (B.Sc) Field of Study : Mathematics Major : maths Institute/University : A.N.College, India Grade : Grade A/1st Class Graduation Date : Aug 1997

Employment History 1.Company Name : LEARNING TIME

Position Title : Branch Manager Industry : Educational Distribution Date Joined : Nov 2009 Date Left : - Till date Work Description : The primary responsibility is to plan and manage sales performance to forecast and Divisional KPIs and ensure growth in revenue and improve profit margins.

1) Develop and successfully implement annual sales plans 2) Manage and track the sales staff operations and daily work. Conduct performance evaluation and make recommendations. 3) Manage, control and report the sales cycle monthly performance, report gaps in performance, and make recommendations. 4) Analyze and control expenditures to conform to budgetary and margin requirements. 5) Improve work flows and sales processes (offer, PO, invoice & collections) 6) Prepare and analyze periodic sales report including screening sales volume, potential sales, and propose areas of client-base expansion. 7) Analyze and understand the competitive environment in the marketplace 8) Meet with key clients, assisting sales force by maintaining relationships, negotiating and closing deals. Must be ready to represent individual sales staff in all sales aspects as required. ACCOUNTABILITIES: 1) Year-Over-Year Sales productivity (Percent PO's to Quotes) 2) Sales performance goals (quarterly revenue rate, sales to forecast, assumption accuracy, cost of sales) 3) Inquiry flow (account maintenance) 4) Unit/Contribution margin maintenance and improvement

2. Company Name : INDUSIND BANK LTD Position Title : Head Specialised Operations Industry : Banking Services Grade : Manager Date Joined : Feb 2007 Date Left : -Nov 2009

Work Description : Responsible for servicing all requests related to Trade Finance.Primary work responsibilities include issuances of LC,BG,scrutiny of documents under LC, Lodgement of bill,Loan disbursals against inward and outward bills,ensuring margin requirements,statutory reportings, preparing data for CRAR,CAR etc,Gold coin stock maintenance and cover operations and related remittances.

3. Company Name : GATI LTD Position Title : Retention Business development Position Level : Asst Manager Specialization : Freight/Shipping/Logistics Industry : Cargo & Freight Services Date Joined : Jul 2005 Date Left : - Jan 2007

Work Description : Responsible for meeting revenue targets in a specified territoryaccounts/verticals/geographies, Customer acquisition, retention & growth. Retention of existing clients, vendor management and development, fixation of sales and revenue targets, Credit and receivables management, Process compliance reporting, order processing and Contribution to Regional strategy. Ensure effective market coverage in the given territory Ensure high quality of sales customer acquisition, retention & growth on expected lines Ensure effective relationship management in accounts

Ensure consistency & reliability in service operations to customers through effective coordination with the service delivery team.

3. Company Name : ICICI BANK LTD Position Title : Senior relationship executive Position Level : Senior Executive Specialization : Banking/Financial Services Industry : Banking & Financial Services Date Joined : Apr 2003 Date Left : Jul 2005

Work Description : As a senior relationship executive the job responsibilities entails generation of all trade finance business for the assigned branch. Market and close parameterised products as well as 100%margin products to clients which include LC,BG,OD,CC in addition to forex business generation which incude Fx remittance, Export/Import bill collection/payment ,ERV and bullion deals .

4. Company Name : HDFC BANK LTD Position Title : Sales officer Position Level : Junior Executive Specialization : Banking/Financial Services Industry : Banking & Financial Services Date Joined : Sep 2001 Date Left : Mar 2003

Work Description : Managing a team for achieveing sales targets and implemeting strategies for optimising output .To get new recruits whree necessary and train them.To Coordinate with Call Center ,analyse raw data and send them to call center .the leads would eventually be

distributed among team members for closing.Organisation of Campaigns,Road Shows month on month for continous raw data stream.

5. Company Name : IDBI BANK LTD Position Title : Sales Executive Position Level : Junior Executive Specialization : Banking/Financial Services Industry : Banking & Financial Services Date Joined : Dec 2000 Date Left : Aug 2001

Work Description : Initially part of the marketing group for liabilities. Sourcing of quality customers for the bank, sourcing Savings , Current , Fds and Corporate Payroll accounts . Job also includes handling customer queries , requirement and to respond appropriately. Existing high networth customers used to be given wide service coverage with an ever present priority on convincing them to be sources of new A/cs. References Edit Name : DEBASHIS BISWAS Telephone No. : 033- 243- 7967/68 Position : REGIONAL MANAGER -SALES(KOLKATA) Company : IDBI BANK LTD . Name : BIDISHA DE Telephone No. : 033- 2242- 7321 Position : AREA SOLUTION MANAGER (Brabourne road Branch) Company : ICICI BANK LTD