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TKO Client Loading Instructions V1.4 © EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL

TKO Client Loading Instructions V1.4

© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.

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1 Intended Audience 3 1.1 Assumptions 3 1.2 Definitions 3 2 Overview 3 3 Installer

1 Intended Audience

3

1.1 Assumptions

3

1.2 Definitions

3

2 Overview

3

3 Installer Components

3

3.1

Computer Requirements

 

3

4 Installation Steps

4

4.1 Pre-Install Check

– Remove

SQL

Server

Components

4

4.2 Pre-Install Check

– Remove

SQL

Server

Folder

5

4.3 Pre-Install Check

– Remove

Old TKO Client

5

4.4 Pre-Install Check – Remove TKO Client Folder

6

4.5 Run the client load program

 

7

4.6 Progress Screens

7

4.6.1 Initial TKO-32.exe Launch: Unzipping the client files

7

4.6.2 Initial Disclaimer Message

 

8

4.6.3 PowerShell Installation (if necessary)

 

9

4.6.4 Windows Installer 4.5 Installation (If necessary)

10

4.6.5 SQL Server 2008 Installation

 

10

4.6.6 Auto Updater

13

4.6.7 Database load process screen

 

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4.6.8 TKO Application Install: Security Warning

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4.6.9 Application Load

 

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4.7 Confidentiality & Proprietary Notice

 

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4.8 Activation Key

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4.9 Desktop Icon

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4.10 Getting the latest content files

 

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5 Un-Install Steps

20

5.1 Remove TKO Auto Updater

20

5.2 Remove

Microsoft SQL

21

© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.

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1 Intended Audience These processes and procedures described herein are primarily intended for parties who

1 Intended Audience

These processes and procedures described herein are primarily intended for parties who will be involved in the initial load of the client and any end-users who will need to load the client manually.

1.1 Assumptions

It is assumed that the reader is familiar with basic computer navigation, unzipping a file, removing software, installing software and copying folders onto a computer.

1.2 Definitions

TKO – Technical Knowledge Online Client – The part of the TKO system that allows users to view content User – Person with an authorized account to use the TKO application for viewing content that has been published

2 Overview

Emerson has created an automatic load program which is intended to be used with the proprietary TKO application. Every effort has been taken to ensure a proper installation given that the computer system meets the minimum requirements.

3 Installer Components

The following programs will be loaded during this process if required:

Microsoft Windows PowerShell

Microsoft Windows installer

Microsoft .net framework

Microsoft SQL Server 2008 Express

TKO updater program

TKO application

TKO database

3.1 Computer Requirements

© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.

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Operating System: Microsoft XP or higher Hard Drive: Minimum of 10 GB of available space

Operating System: Microsoft XP or higher

Hard Drive: Minimum of 10 GB of available space on C:\

RAM: Minimum 1 GB (depending on the applications loaded on the computer, 1 GB may not

be sufficient and may require the user to upgrade the system) Person loading the client must have administration rights on the computer

*** Each user will be assigned an activation key. This activation key will be registered to the specific computer that it is first entered with. THE ACTIVATION KEY CANNOT BE REUSED ON MULTIPLE COMPUTERS. This is a security layer that has been added to the application for legal purposes.

4 Installation Steps

If a previous version of TKO was installed on the machine, TKO and the TKO Autoupdater programs will need to be removed, as well as deleting the contents of the c:\TKOClient\backup directory.

4.1 Pre-Install Check – Remove SQL Server Components

Go to start Control Panel Add or remove programs.

Go to start Control Panel Add or remove programs. If SQL Server is already loaded on

If SQL Server is already loaded on the machine, all components must be removed if it is prior to SQL Server 2008.

© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.

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4.2 Pre-Install Check – Remove SQL Server Folder Go to my computer C: Program Files

4.2 Pre-Install Check – Remove SQL Server Folder

Go to my computer C: Program Files Delete the Microsoft SQL Server folder if it exists.

Delete the Microsoft SQL Server folder if it exists. 4.3 Pre-Install Check – Remove Old TKO

4.3 Pre-Install Check – Remove Old TKO Client

Go to start Control Panel add or remove programs. If the TKO uploader program exists, also delete that program. This will only exist if you have already loaded the new version of TKO.

© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.

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4.4 Pre-Install Check – Remove TKO Client Folder Go to my computer C: Program Files
4.4 Pre-Install Check – Remove TKO Client Folder Go to my computer C: Program Files

4.4 Pre-Install Check – Remove TKO Client Folder

Go to my computer C: Program Files Delete the TKO Client folder if it exists.

Program Files Delete the TKO Client folder if it exists. © EMERSON NETWORK POWER - CONFIDENTIAL

© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.

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4.5 Run the client load program Locate the TKO-32.exe file either in your installation media,

4.5 Run the client load program

Locate the TKO-32.exe file either in your installation media, or via ftp link that was emailed to you. All components of the client will be transferred to the machine no matter where the executable file is located.

If you have a 64-bit operating system you will need the TKO-64.exe file to be executed.

4.6 Progress Screens

The initial program launch will confirm the installation, reboot your computer, and automatically launch the installation program. During the installation, progress screens will be displayed to indicate the progress and processes.

4.6.1 Initial TKO-32.exe Launch: Unzipping the client files

4.6.1 Initial TKO-32.exe Launch: Unzipping the client files © EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY

© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.

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4.6.2 Initial Disclaimer Message After continuing from this screen, the system checks for a minimum

4.6.2 Initial Disclaimer Message

4.6.2 Initial Disclaimer Message After continuing from this screen, the system checks for a minimum of

After continuing from this screen, the system checks for a minimum of 10 GB of free space on the C:\

drive. If that exists, the system reboots and begins the installation process.

a 64-bit OS, the install will stop and prompt the user to download and install TKO-64.exe, which will automatically restart this installation.

If the operating system is

© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.

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4.6.3 PowerShell Installation (if necessary) © EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL

4.6.3 PowerShell Installation (if necessary)

4.6.3 PowerShell Installation (if necessary) © EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS

© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.

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4.6.4 Windows Installer 4.5 Installation (If necessary) A reboot will be forced if PowerShell and/or

4.6.4 Windows Installer 4.5 Installation (If necessary)

4.6.4 Windows Installer 4.5 Installation (If necessary) A reboot will be forced if PowerShell and/or Windows

A reboot will be forced if PowerShell and/or Windows Installer is installed.

4.6.5 SQL Server 2008 Installation

Extracts all the files and begins the installation.

© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.

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Installation continues… © EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This
Installation continues… © EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This

Installation continues…

Installation continues… © EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document

© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.

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A reboot will be required after the SQL installation. You will need to press a

A reboot will be required after the SQL installation. You will need to press a key to continue. The installation program will automatically restart after the reboot

.

program will automatically restart after the reboot . © EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY

© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.

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4.6.6 Auto Updater The load program includes an auto updater program. This program will always

4.6.6 Auto Updater

The load program includes an auto updater program. This program will always be running in the background. The program will ping the server at an interval to get any updated files/documents for TKO that are required by the user. Please answer the prompt for whether the computer will be based in North America or not correctly.

computer will be based in North America or not correctly. © EMERSON NETWORK POWER - CONFIDENTIAL

© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.

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4.6.7 Database load process screen TKO will create and configure a database on the computer.

4.6.7 Database load process screen

TKO will create and configure a database on the computer. The database information will be encrypted for security purposes.

information will be encrypted for security purposes. Check to see that the database was created without

Check to see that the database was created without errors before continuing.

© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.

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4.6.8 TKO Application Install: Security Warning Some computers may have a security warning. Please click
4.6.8 TKO Application Install: Security Warning Some computers may have a security warning. Please click

4.6.8 TKO Application Install: Security Warning

Some computers may have a security warning. Please click on the Install button if the following message is displayed. Not all computers will receive this warning.

is displayed. Not all computers will receive this warning. © EMERSON NETWORK POWER - CONFIDENTIAL AND

© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.

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4.6.9 Application Load Here the application is being loaded on the computer. 4.7 Confidentiality &

4.6.9 Application Load

Here the application is being loaded on the computer.

Load Here the application is being loaded on the computer. 4.7 Confidentiality & Proprietary Notice Every

4.7 Confidentiality & Proprietary Notice

Every time the client is launched, the user will need to accept the confidentiality & proprietary notice

© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.

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Click on ‘I Accept’ to continue. © EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY -
Click on ‘I Accept’ to continue. © EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY -

Click on ‘I Accept’ to continue.

© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.

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4.8 Activation Key At the end of the TKO Application install, the program must register

4.8 Activation Key

At the end of the TKO Application install, the program must register back with the server to verify the authorization. You must be connected to the Internet to allow this registration to occur. An email is sent to the user that will contain the activation code below that needs to be entered.

*** Each user will be assigned one activation key. This activation key will be registered to the specific computer that it is first entered with. THE ACTIVATION KEY CANNOT BE REUSED ON MULTIPLE COMPUTERS. This is a security layer that has been added to the application for legal purposes. If the user changes computers, a new activation code will be required and the old activation code will be deactivated.

be required and the old activation code will be deactivated. At this point, the installation batch

At this point, the installation batch file will end after you hit the final ‘Press any key to continue’.

4.9 Desktop Icon

The user should now have the boxing glove icon on the desktop and ready for use.

have the boxing glove icon on the desktop and ready for use. © EMERSON NETWORK POWER

© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.

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4.10 Getting the latest content files There is an updater service program that will be

4.10 Getting the latest content files

There is an updater service program that will be running on each TKO machine continually. The updater program will periodically contact the TKO server and get any updates that the user has access to. The user does not have to do anything to start the program or to request new information. As long as the machine has access to the internet, the program will do the rest. These files are encrypted for security purposes. After the initial client installation, TKO data will automatically download as long as you have Internet access. Depending on the connection speed several hours may be needed to receive all the data files.

© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.

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5 Un-Install Steps Only complete these steps if your computer system had SQL server or

5 Un-Install Steps

Only complete these steps if your computer system had SQL server or if the install process did not complete properly. After removal you can reattempt the installation from the beginning.

5.1 Remove TKO Auto Updater

Go to the start button

Select the Control Panel

Select Add/Remove Programs

You should see a screen similar to the one below:

Programs You should see a screen similar to the one below: Select Remove for the TKO

Select Remove for the TKO Auto Updater program (this removes the client from the computer)

Do the same thing for TKO to remove it.

Make sure that the TKO Client folder from the C drive is deleted (you must do this manually)

© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.

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5.2 Remove Microsoft SQL Go to the start button Select the Control Panel Select Add/Remove

5.2 Remove Microsoft SQL

Go to the start button

Select the Control Panel

Select Add/Remove Programs

You should see a screen similar to the one below:

Programs You should see a screen similar to the one below: Select Remove for the SQL

Select Remove for the SQL Server Make to remove any software with SQL in its name.

© EMERSON NETWORK POWER - CONFIDENTIAL AND PROPRIETARY - ALL RIGHTS RESERVED This document (and the information it contains) are the property of Emerson Network Power. By accepting it into your possession, you agree that you will keep this document, and all information contained herein, in strictest confidence, and will not copy, retransmit, use (except solely for the benefit of Emerson Network Power), sell, lend or otherwise dispose of the same, directly or indirectly, without the express written permission of Emerson Network Power, and this document shall be returned to Emerson Network Power immediately upon request.

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