CONTENT

SoftNET Clients .............................................................................................................................................................................................................................................. 5 SoftNET Services ............................................................................................................................................................................................................................................ 6 Advanced IP Services ..................................................................................................................................................................................................................................... 6 Broadband Internet Services ......................................................................................................................................................................................................................... 6 IP Telephony Integration ............................................................................................................................................................................................................................... 7 IP VPN MPLS Services .................................................................................................................................................................................................................................... 9 Network Design and Implementation ......................................................................................................................................................................................................... 11 Wireless Networks Design and Implementation ......................................................................................................................................................................................... 11 Hosting Co-location and Managed Services ............................................................................................................................................................................................. 12 Case Study ................................................................................................................................................................................................................................................... 13 Contact Data ............................................................................................................................................................................................................................................... 17

2|Page

SoftNET Network
SoftNET has it is own leased line to Vienna and Frankfurt with a capacity of 155 Mb/s. SoftNET is the only Slovenian ISP present at VIX (Vienna Internet exchange). More information is available at http://www.vix.at. There are more than 50 peering agreements implemented including Swisscom, Telekom Austria, Telering, Chello, ATT GN, GTS Ebone, COLT, Abovenet, Tiscali etc. Global connectivity is provided by Sprint. Additional upstream capacity will be ordered through FlagTelecom (Only IP ring around the globe). To increase performance we decided to become a member of DE-CIX (www.de-cix.net) as well. More then 100 peerings are operational including with Belgacom, Eircom, Google, Lycos, RDS, Akamai and others. Direct-leased line to SAP in Waldorf provides excellent choice for customers using SAP software. Slovenian traffic is interchanged on LIX and SIX. For both exchanges a 100Mb/s line is used. SoftNET has POP in every major Slovenian city. Capacity of those POPs varies between 45 and 155Mb/s. In Croatia, SoftNET has become member of CIX and has a nation wide network with support team. SoftNET is also Local Internet Registry (LIR) which enables us to provide to our customers whit IP address space as well as AS numbers. The Slovenian part of the network will significantly change in following months due to extensive upgrades of the lines to local POP's. We focus only on corporate clients and we offer them the following services: Managed IP Services, Complete managed VoIP Solutions, IP VPN MPLS Services, Videoconference Solutions, Fiber optical or wireless connections, Hosting and Co-location Services, Network Design and Implementation, Consultancy, Rent and/or Sell and management for Cisco, Innovaphone, Proxim, Terayon, ADC, Patton Electronix, etc. equipments, Other related services at clients request, Becoming a flexible reliable outsourcing partner. 3|Page

Slovenia Croatia Bosnia Serbia Romania Bulgaria Macedonia Austria China

Softnet Network

4|Page

SoftNET Clients

One Internet Service Provider One Network One Management Point One Account Manager One Support Engineer For whole Europe

SoftNET is an Internet Service Provider and we can offer services to all companies that need a good, guaranteed external connection. In Romania, we have our own direct line to Frankfurt and we can offer a large range of capacities and services. We are the best choice when it comes to discussing about multinational companies with branch offices opened in Europe. For those companies, we are the perfect choice, for many reasons, we will point out only the most significant: One Service Provider for all offices in Europe A single point of control and management for all European branches One point of contact for technical issues for all sites One provider for all communication aspects of your business: Managed IP Services, Managed VPN Services, VoIP solutions with free calls between your sites

5|Page

SoftNET Services

Advanced IP Services Broadband Internet Services

The traditional TDM infrastructure has been replaced by advanced IP services. Softnet offers a wide range of IP services in Europe, especially in its southeastern part. Recent expansion includes Asia as well. We are focused only on corporate clients whose IT departments have needs for a reliable Outsourcing communication partner.

Starting in South East Europe, Softnet has become a regional network service provider not only in Europe but also in Asia. Customers can benefit by using one single contact for all technical and sales issues. This results in faster deployment, fewer problems in operations and lower overall cost. With direct connections to Tier-1 networks and open peering policy, SoftNET can be an excellent choice for fast and reliable Internet connectivity. Service Level Agreement (SLA) is a standard term. Additional benefit for our customers is direct access to our highly trained technical support team.

6|Page

IP Telephony Integration

IP telephony is overtaking traditional old fashioned fixed telephony. It has already reached the phase of wide exploitation and is therefore a must for all new investments. There are many advantages of IP telephony, however, we will point out only the most significant ones: no need for physical connectivity, IP connectivity is sufficient no limitations on the distance between users no limitations on various devices such as IP phones, softphones, WiFI phones, dual mode, mobile phones, etc. easy integration with directory structures high functionality lower initial cost for similar functionality lower operating cost telephony no longer presents voice only but becomes a combination of video, voice and data SoftNET is a specialized integrator of enterprise IP telephony solutions.

7|Page

IP Telephony Integration

8|Page

IP VPN MPLS Services

IP is a protocol which is de-facto a protocol for converged data communications. With security features of IPSEC and MPLS VPN technologies, IP connections became an excellent replacement for traditional SDH systems. IP VPN stands for IP Virtual Private Network. It is a set of technologies that allow you to build secure virtual paths between hosts on insecure networks. The particular type of VPN Network Services is commonly known as a remote access or tunnel mode VPN. It acts very much like a classical dialup service; however, in this case you are using a data network rather than a voice network to make your calls. Rather than dialing into a modem on the far end, you are making a connection to a VPN concentrator and thus creating a secure tunnel from your network to the tunnel concentrator of another network. The latter can be located in the other part of world and connected via internet network. Thus, everything you send to and receive from the other endpoint is encrypted. By connecting to the VPN service, it is assured that the data transmission is secured between your host and the host in the other part of network. IP VPN and MPLS service revenues are growing faster than most networking services revenues of other service providers. Various factors, such as the migration of Frame Relay/ATM services to IP VPN services, gain market share of outsourced services. As an integration and service providing company with Cisco certified knowledge engineers, Softnet can offer you various types of assistance, namely consulting, building up and monitoring your IP transit paths.

9|Page

IP VPN, WAN Solutions

10 | P a g e

Network Design and Implementation

Designing a network architecture that meets business needs is crucial. Designing an internetwork can be a challenging task. An internetwork that consists of only 50 meshed routing nodes can pose complex problems that lead to unpredictable results. Attempting to optimize internetworks that feature hundreds or even thousands of nodes can cause even more complex problems. Despite improvements in equipment performance and media capabilities, internetwork design is becoming more difficult. The trend leads towards increasingly complex environments involving multiple media, multiple protocols, and interconnection between networks outside any single organizations dominion of control. Carefully designed internetworks can reduce the hardships associated with growth as the networking environment evolves. Softnet can help you plan and design guidelines for your own network.

Wireless Networks Design and Implementation

Wireless networks can be a very valuable asset when connecting a location which is not reachable by fiber or as redundant connection, especially in case of natural disasters. Earthquakes, for instance, can cause a months-long landline interruption and even if the customer has backup energy source, they cannot operate without connections. Softnet can help you design, implement and maintain low or high speed, short or long haul wireless links.

11 | P a g e

Hosting Co-location and Managed Services

Network Services

Hosting of servers and other communication equipment is a part of the operation process in many cases. With its co-location services, Softnet allows you to locate your server in several countries across Europe (Germany, Austria, Slovenia, Croatia, Bosnia and Herzegovina, Serbia, Romania and Bulgaria), taking advantage of our coverage also in the areas where there is no wide choice of such services. This allows for the fastest possible delivery of electronic information from your own server to target market. Each co-location is air-conditioned and secured. We have dedicated or shared racks. Co-location is an ideal solution for any company in need of having their infrastructure hosted in a stable, redundant and secure environment. Besides, Softnet managed services include remote hands and maintenance of routers, servers and other equipment around the clock.

12 | P a g e

Case Study

Industry sector: Dairy Industry

Regional Connectivity and Managed Telecommunication Services for Dairy Industry European market leader
By replacing its classical Internet connections with secure connections assured by Managed VPN services, The Client improved performances, enable business expansion and saved costs.

Summary
Our Client extended the business in South Eastern Europe in 2007, by acquiring a big dairy producer in Croatia, this company becoming Clients center for business expansion in the area of South Eastern Europe on the markets of former Yugoslavia and, as of January 1st 2008, the markets of Romania, Bulgaria and Albania. The Client was interested to connect only the Offices (not the production sites) to the center in South Eastern Europe, in Zagreb. The project involves the offices from Romania (Bucharest), Slovenia (Ljubljana) and Serbia (Sombor). The company uses usual Internet connections offered by different providers for every site. They also used the public telephony system for long distance calls between the sites. Every office was independent from telecom point of view and Zagreb has no control.

13 | P a g e

Business Opportunity
As the Client extended the business, the need for central management of telecomm issues appear more and more obvious. In addition, a need for a single network, a single service provider for improved efficiency of date transfer was revealed. Another important aspect, a Service Level Agreement became a must-have.

Why SoftNET?
Regional Coverage SLA that met Clients performance needs

SoftNET Solution
Offices opened in all countries
SoftNET was chosen for many reasons, the most important being the regional coverage, the SLA offered, and the flexibility of our company. One of the reasons was also the fact that SoftNET has local offices in all countries in discussions, for direct help regarding any issue. The SoftNET solution consists in fully managed VPN and VoIP services. We also offered managed access to Softnets PoPs.

14 | P a g e

15 | P a g e

Results
The results of SoftNETs solution are: Single point of management (Zagreb) for regional offices controlled access, file sharing, easy access to common data bases, etc Free calls between Bucharest and Zagreb (the main expense), free calls between all sites (Bucharest, Zagreb, Ljubljana and Sombor), without limits of distance or time and very good voice quality Free fax over internet between all sites A single Project Manager for all sites, a single contact person for all technical issues (in Zagreb), local technical support when is needed

Clients benefits, with immediate results, are: - The costs of international calls between the sites are reduced at zero, - Complete control of internet traffic from one single point - No need of local IT Teams - No initial investment in telecommunication equipments and IP phones

16 | P a g e

Contact Data
ROMANIA SoftNET EU SRL Mihai Eminescu street, no 238, District 2, 020085, Bucharest Phone: +40 21 201 94 96 or +40 21 201 94 97 Fax: +40 21 201 94 98 office.ro@softnet.eu SoftNET DOO Sarajevo Fra Anela Zvizdovida 1, 71000 Sarajevo Phone: +387 33 551360 Fax: +387 33 551361 E-mail: info@softnet.ba

BOSNIA

MACEDONIA SoftNET EU DOOEL Nikola Vapcarov 2, 1000 Skopje Phone: +389 02 3290977 Fax. +389 02 3290977 Email: info@softnet.mk

SERBIA SoftNET d.o.o. Vladimira Popovida 40, 11000 Beograd Phone: +381 11 2120 264 Fax: +381 11 2605 028 E-mail: info@softnet.rs

BULGARIA SoftNET Sofia ltd.

98 BULGARIA Blvd, building ASTRA Fl.1, office 2V, Sofia 1680

CHINA SoftNET
Room 203, Building 1, 528 Kanding Road, 200040 Shanghai, China Phone : +86 21 32 29 0343 Fax : +86 21 62 88 1955 Email: info@softnet.com.hk

Phone: +359 2 95 80 680 Fax: +359 2 85 48 478 E-mail: info@softnet.bg

17 | P a g e

CROATIA SoftNET DOO Cebini 37/2, 10010 Zagreb Phone: +385 1 6609 348 Fax: +385 1 6608 962 office@softnet.hr

SLOVENIA SoftNET DOO Borovec 2, 1236 Trzin Phone: +386 0 1 8100 100 Fax: +386 0 1 8100 101 info@softnet.si

18 | P a g e