MICROLAND LIMITED

Monthly Report
Generated by Baskaran R on : 31/03/2011 12:28 PM Total records : 23

Request ID

Created Time Requester

Department
HR PROJECT FINANCE MECHANICAL ADMINISTRATION HSE DEPT CIVIL CIVIL SAP CIVIL FINANCE

Site
PALLIVASAL PALLIVASAL PALLIVASAL PALLIVASAL PALLIVASAL PALLIVASAL PALLIVASAL Meen Cut PALLIVASAL PALLIVASAL PALLIVASAL

Item
Error on Page Laptop Working Slow Increase RAM Mail Link down Not Assigned Mail Mail System Not Booting System Not Booting Link down

Subject
My equations not opening LAPTOP WORKING SLOW DDR RAM need to increase Outlook Password Need to reset Site upgradation New Desktop installation Outlook password need to reset Outlook password need to reset PC not booting PC not booting properly SAP is very slow

Priority
High High High High High High High High High High High

Resolution
Due to network isuse CLEARED TEMP FILES Installed 512 MB DDR PC3200 RAM. Password reseted dut to low bandwidth Done the installation and configured oulook and app software Done the passsword done the password reset done the setting Reinstalled Display driver due to Hughes HUB end problem. not in problem with site or Computer

Request Status
Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Completed Time Technician

03/03/2011 10:21 AM Baskaran R 03/03/2011 12:23 PM Baskaran R 05/03/2011 02:17 PM Baskaran R 08/03/2011 10:17 AM Baskaran R 11/03/2011 08:26 AM Baskaran R 11/03/2011 04:26 PM Baskaran R 12/03/2011 08:52 AM Baskaran R 12/03/2011 08:53 AM Baskaran R 14/03/2011 04:15 PM Baskaran R 15/03/2011 05:11 PM Baskaran R 15/03/2011 05:11 PM Baskaran R

460 02/03/2011 08:39 AM MATHUKUTTY K.V. 461 03/03/2011 10:22 AM P.K. GHOSH 462 05/03/2011 08:51 AM RAVI 463 08/03/2011 09:53 AM RIJOSH 464 09/03/2011 10:36 AM RAMESH D 465 11/03/2011 04:00 PM SURESH BABU NAIR 466 12/03/2011 08:40 AM JANAKARATNAN 467 12/03/2011 08:45 AM PATTIL MS 468 14/03/2011 09:41 AM GIBIN 469 15/03/2011 05:08 PM JANAKARATNAN 470 15/03/2011 05:10 PM RAVI

Request ID

Created Time Requester

Department
FINANCE FINANCE MECHANICAL FINANCE SAP ELECTRICAL SAP ADMINISTRATION FINANCE

Site
PALLIVASAL PALLIVASAL PALLIVASAL PALLIVASAL PALLIVASAL PALLIVASAL PALLIVASAL PALLIVASAL PALLIVASAL

Item
Error on Page SAP Mail Mail Acrobat Prof. MS Visio Display Mail Hard Disk Crash

Subject
internet web Page error SAP Appliction not opening Mail Not resiving MS Outlook Password POPUP asking PDF file not opening MS Visio Need to install PC No DisplayProblem Outlook Password need to reset PC Not Booting

Priority
High High High High High High High High High

Resolution
Due to Proxy bandwidth is very slow Due to Hughes Problem Connectivity isuse done the settings Reset the password and unlock the account also. through Essar IT Reinstalled Adobe 9.0 Installed software Done the setting password reseted

Request Status
Closed Closed Closed Closed Closed Closed Closed Closed

Completed Time Technician

19/03/2011 12:28 PM Baskaran R 21/03/2011 10:58 AM Baskaran R 21/03/2011 10:57 AM Baskaran R 21/03/2011 11:00 AM Baskaran R 23/03/2011 12:46 PM Baskaran R 24/03/2011 11:24 AM Baskaran R 26/03/2011 11:40 AM Baskaran R 28/03/2011 06:24 PM Baskaran R 29/03/2011 04:34 PM Baskaran R

471 19/03/2011 11:27 AM RAVI 472 21/03/2011 08:56 AM RAVI 473 21/03/2011 09:07 AM SHINU.K.V. 474 21/03/2011 10:40 AM DHARMARAJ.K. 475 23/03/2011 10:40 AM GIBIN 476 24/03/2011 09:27 AM RAJESH UJAWANE 477 26/03/2011 11:35 AM GIBIN 478 28/03/2011 11:07 AM RAMESH D 479 29/03/2011 08:32 AM SUMAN

Harddisk repaired and Data Recoved also Closed after that installed Windows XP and drivers and App.software installed Harddisk repaired and Data Recoved also Closed after that installed Windows XP and drivers and App.software installed Replaced Printer Driver Printer Driver Reinstalled Closed Closed

480 29/03/2011 08:32 AM RAVI

FINANCE

PALLIVASAL

Hard Disk Crash

PC Not Booting

High

29/03/2011 04:35 PM Baskaran R

481 31/03/2011 09:31 AM SUMAN 482 31/03/2011 11:19 AM GIBIN

FINANCE SAP

PALLIVASAL PALLIVASAL

Laser/MFD Issues Printer Installation

Duplex Printout issuse Pinter Driver Problem

High High

31/03/2011 10:11 AM Baskaran R 31/03/2011 11:57 AM Baskaran R