Sun 310-600

Sun 310-600 SUN SIGMA BLACK BELT CERTIFICATION EXAM

Practice Test
Version 1.0

Sun 310-600: Practice Exam QUESTION NO: 1 A project charter should be: A. Written in precise technical language B. A brief document 2-3 pages in length C. Treated as a living document which will evolve as new information is discovered D. Treated by the team as a fixed contract to be changed only by approval of 51% of the team Answer: C

QUESTION NO: 2 The 15-Word Flipchart CAP tool would be most effective during which DMAIC steps: A. Define B. Control C. Analyze D. Measure Answer: A

QUESTION NO: 3

Sources of stakeholder resistance can best be categorized in the following way: A. Cultural, attitudinal, and positional B. Technical, political, and cultural C. Budget, job titles, and industry competition D. Political, hierarchical, and functional Answer: B

QUESTION NO: 4 Which is NOT a valid inference from the residuals graphs above?

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Sun 310-600: Practice Exam

A. "Residuals Versus X1" appears to be normally distributed B. Residuals are independent of "Fitted Values" C. "Residuals Versus the Fitted Values" can be reduced by adding quadratic terms to the model D. Residuals are standardized on the graphs above Answer: B

QUESTION NO: 5

Answer: B

QUESTION NO: 6

Which is true for the 1 sample t-test?

A. The Xs and Ys need to be discrete B. The range must be used instead of standard deviation in the calculations C. The data needs to be approximately normal D. A binomial data set is acceptable Answer: C

QUESTION NO: 7

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A. Call on the Master Black Belt B. Use Sun Shot C. Conduct several DMAIC projects for each of the fixes D. Disregard and continue with the DMAIC/DMADV process

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Your team has just completed the charter and determined that there are a number of potential quick fixes that can be implemented. Which of the following is the appropriate next step?

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Sun 310-600: Practice Exam What is the most likely distribution that you would observe if your data came from two different sources? A. Asymmetrical B. Bimodal C. Normal D. No such distribution Answer: B

QUESTION NO: 8 How many opportunities for a defect does a single unit allow? A. Six B. One or more C. Only one D. None Answer: B

Refer to the paragraph below when answering the next two questions. A computer component manufacturer produces and delivers multiple types of peripheral devices to a large corporate customer that uses "just in time" manufacturing. In interviewing the IT and purchasing managers, a DMAIC team learned that "on time" delivery (e.g., delivery of components as promised) is a major customer requirement. The Customer has notified us that they expect product delivery on the committed dates and do not want them either early or late. Which of the following is the best output measure (Y) for this project? A. Cycletime between actual and originally scheduled delivery dates B. Number of early deliveries C. Number of early and late deliveries D. Number of days delayed from the originally scheduled delivery dates Answer: A

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QUESTION NO: 9

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Sun 310-600: Practice Exam QUESTION NO: 10 An MR control chart would best be used if: A. The data type is continuous, and the process is slowly changing B. There are binomial assumptions satisfied, and the process is not slowly changing C. The data type is continuous, and the process is changing, but not slowly D. The data type is discrete, and binomial assumptions are satisfied Answer: C

QUESTION NO: 11 Which statement describes a critical deliverable of the Analyze phase in the DMAIC process? A. Identification of the vital few Xs B. A CTQ prioritization matrix C. Process sigma calculation D. A SIPOC map of the process Answer: A

QUESTION NO: 12

Which is true for simple linear regression?

Answer: C

QUESTION NO: 13 When reviewing a control chart, which of the following would usually indicate common cause variation? A. A repeating pattern where one point is above average, the next point is below average, the next point is above average, and so on B. Acceptable levels of variation C. An increasing trend over time "Pass Any Exam. Any Time." - www.actualtests.com 5

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A. The sum of squared residuals is maximized to obtain the best-fit line B. The best-fit line is achieved by drawing a line through the data points C. The method of least squares is used to determine the best-fit line D. Horizontal deviation of each data point is used to calculate the residual

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Sun 310-600: Practice Exam D. An outlying data point or two in a string of normal data Answer: B

QUESTION NO: 14 The business case in a project charter is owned by: A. The Black Belt B. The team C. The Champion D. The process owner Answer: C

Answer: C

QUESTION NO: 16

Paragraph repeated from previous question: A computer component manufacturer produces and delivers multiple types of peripheral devices to a large corporate customer that uses "just in time" manufacturing. In interviewing the IT and purchasing managers, a DMAIC team learned that "on time" delivery (e.g., delivery of components as promised) is a major customer requirement. In this project, a Pareto chart could be used to determine which of the following? A. Time it takes to resolve a late shipment B. Non-value added steps in the delivery process C. Type of component not delivered on time "Pass Any Exam. Any Time." - www.actualtests.com 6

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A. 1 B. 2 C. 3 D. 6

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Conventionally, how many standard deviations away from the central line do the control lines appear?

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QUESTION NO: 15

Sun 310-600: Practice Exam D. Cost per component not delivered on time Answer: C

QUESTION NO: 17 Which is the best tool to show a quantitative comparison of the frequency of occurrence for different failure modes? A. Scatter diagram B. QFD C. Individuals chart D. Pareto chart

QUESTION NO: 18

Answer: D

QUESTION NO: 19

What is the best use of Design of Experiments? A. To control the process B. To charter the next team C. To verify and quantify root causes D. To plot time ordered data Answer: C

QUESTION NO: 20

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A. Standard process map B. GANTT chart C. SIPOC D. Alternative path

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What method would be best used to create a detailed process map for a process that has many decision points and multiple non-standard sub-processes?

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Answer: D

Sun 310-600: Practice Exam What is the purpose of a QFD? A. To define a solution or possible solutions for customer defined defects B. To link what customers want to operating features and activities that deliver value C. To verify the root cause for a known effect D. To determine what customer CTQs are Answer: B

QUESTION NO: 21 Which method uses a Risk Priority Number (RPN) to provide focus for the highest priority issues? A. Factorial experiments B. Hypothesis testing C. FMEA D. Poka-Yoke Answer: C

QUESTION NO: 22

Which of the following are NOT common pitfalls to the Sun Shot process? A. Multiple champions B. Weak sponsorship C. Poor action item accountability D. Too little time allotted Answer: A

QUESTION NO: 23 Box plots duplicated from previous question. Which sample has a distribution that is skewed to the right?

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Sun 310-600: Practice Exam

A. 1 B. 2 C. 3 D. Cannot tell from the graph

QUESTION NO: 24 Paragraph repeated from previous question:

Which is the closest approximation to the long term sigma? A. 4.5 B. 3.5 C. 2.0 D. 3.0 Answer: C

QUESTION NO: 25 Which of the following is NOT a key outcome of "Making Change Last"? A. A comprehensive pilot plan B. Adequate time and attention is given to the institutionalization of the change C. Sustained change D. Adequate time, resource, and attention are applied throughout the life of the change "Pass Any Exam. Any Time." - www.actualtests.com 9

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Customer specifications mandate that the dimension of a widget can be no greater than 25.0 mm. Assume the mean of this normally distributed population is 22.0 mm with a standard deviation of 1.5mm.

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Answer: B

Sun 310-600: Practice Exam Answer: A

QUESTION NO: 26 Which is the most frequently used test for discrete Xs and Ys? A. ANOVA B. Chi-square test C. F-test D. t-test Answer: B

QUESTION NO: 27 How do Sun Shot sessions differ from DMAIC & DMADV?

Answer: A

QUESTION NO: 28

What is the best use of the Three D's Matrix? A. To document data collected by the project team B. To produce an analysis of the data collected by the project team C. To produce a statement of the need for change using proof of the Threats and/or Opportunities D. To document the results of the Threat vs. Opportunity Matrix Answer: C

QUESTION NO: 29 "Levers of Change" and "Essentials to Making Change Last" best describe: A. Committed stakeholders

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A. Sun Shots can be achieved with rapid analysis and consensus-building B. Sun Shots do not differ from DMAIC & DMADV projects C. Sun Shots take longer to analyze D. Sun Shots have medium to high-risk solutions

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Sun 310-600: Practice Exam B. Systems and structures C. A rich array of communication strategies D. Engaged team members Answer: B

QUESTION NO: 30 Which one of the following statements is usually true? A. First pass yield is greater than or equal to final yield B. First pass and final yields are equal C. Final yield is greater than or equal to first pass yield D. First pass and final yields are never equal Answer: C

QUESTION NO: 31

Multiple regression was used to model the relationship between several predictor variables and system downtime. The coded equation obtained was: Y = 16.4X1 + 2.55X2 - 4X3 + .2X4 - 5X2*X3 + 55

Assume the cost and ease associated with influencing each variable by one unit is the same. Decreasing which predictor variable by one unit while holding the others constant will most significantly reduce system downtime? A. X2 B. X1 C. X3 D. X4 Answer: B

QUESTION NO: 32

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where Y is the system downtime (minutes/month) and X1, X2, X3, and X4 are the predictor variables. For this model, all predictor variables had a P value less than .05 and the variance inflation factors (VIF) were less than 1. The coefficient of determination (R-Sq) is .98.

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Sun 310-600: Practice Exam In the Analyze phase, the Pugh matrices would be used for which of the following? A. To predict market compatibility B. To develop functionality C. To compare design concepts D. To attain customer feedback Answer: C

QUESTION NO: 33 CAP and DMAIC are useful together since: A. The focus of CAP is collecting data and the focus DMAIC is influencing people to build acceptance B. The focus of DMAIC is to find the best solution for a problem and the focus of CAP is to make solutions sustainable C. The focus of CAP is to find the best solution for a problem and the focus of DMAIC is to make solutions sustainable D. The focus of DMAIC is collecting data and the focus of CAP is to make solutions more sustainable

A. Create a new Green Belt project B. Seek to obtain approval from the Champion for the scope change C. Press on as it is too late to change the charter scope in the Analyze phase D. Change the scope since the solution is obvious Answer: B

QUESTION NO: 35 In regression analysis, what does R2 represent? A. The actual Z shift

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A team is working its way through the DMAIC phases and makes an important discovery in the Analyze phase that requires a scope change. They should:

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QUESTION NO: 34

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Answer: B

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Sun 310-600: Practice Exam B. The variance of the current process C. The percent variation in Y explained by X D. The normality of the data Answer: C

QUESTION NO: 36 Which tool is used to evaluate process variation over time? A. Scatter plot B. Individuals chart C. Pareto Chart D. Pie chart Answer: B

QUESTION NO: 37 An X-bar control chart would NOT be used if:

Answer: D

QUESTION NO: 38

What are the basic categories of Attitude Charting? A. Creators, Implementers, Planners, and Resisters B. Resisters, Champions, and Neutral C. Innovators, Early Adopters, Late Adopters, and Resisters D. Proactive, Neutral, and Reactive Answer: C

QUESTION NO: 39

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A. The data type is variable, and the subgroup size is greater than 1 B. The data type is variable, and the subgroup size is greater than 6 C. The data type is variable, and rational subgroups are easy to identify D. The data type is variable, and the measurements are individual data points

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Sun 310-600: Practice Exam Why is SIPOC a key step in the DMAIC process? A. It provides a customer analysis to help with change management B. It shows the critical path for completing a project on time C. It is a foundation to gather more detail while identifying the high level process overview D. It provides a very detailed process map to help in project definition Answer: C

QUESTION NO: 40 When constructing a flowchart: A. Show tasks for only one person on the chart B. Be sure to include significant steps in the process C. Always show every process step to the most detailed level D. Always construct the "should-be" map first Answer: B

QUESTION NO: 41

Which of the following is a continuous measure?

Answer: B

QUESTION NO: 42 Which of the following is NOT true with respect to Measurement Systems Analysis (MSA)? A. Repeatability is the variation in measurements obtained with one measurement instrument used several times by one appraiser while measuring identical characteristics on the same part B. Reproducibility is the variation in the average of the measurements made by different appraisers using different measurement instruments when measuring identical characteristics of the same part C. Percent R&R is the percent of process variation related to the measurement system for repeatability and reproducibility "Pass Any Exam. Any Time." - www.actualtests.com 14

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A. Count of the number of closed deals from new customers B. Total time required to close a deal C. Day of the week a deal is closed D. Type of deal closed

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Sun 310-600: Practice Exam D. Bias or accuracy is the difference between the observed average of measurements and the reference value Answer: B

QUESTION NO: 43 Which tool can illustrate a negative correlation? A. Scatter plot B. Subprocess map C. Control chart D. Pareto chart

QUESTION NO: 44 How should a team start the Improve phase? A. Develop an implementation plan B. Ensure root causes have been validated C. Collect new data on the key measures D. Vote on the path forward Answer: B

QUESTION NO: 45

Which statement guarantees no defects? A. Z = 6 sigma B. The part has been modified so that it physically cannot be put together incorrectly C. All sampled data points are within the upper and lower specification D. The data histogram is "centered" Answer: B

QUESTION NO: 46

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Answer: A

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Sun 310-600: Practice Exam Refer to the box plots above when answering the next two questions. What is the mean for sample 1?

Answer: D

QUESTION NO: 47

A seven factor, 2- level DOE results in how many runs? A. 256 B. 128 C. 32 D. 64 Answer: B

QUESTION NO: 48 To convert DPO to DPMO: A. Divide by 1,000 B. Divide by 1,000,000 C. Multiply by 1,000,000 D. Multiply by 1,000 Answer: C

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A. 40 B. 20 C. 35 D. Cannot tell from the graph

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Sun 310-600: Practice Exam QUESTION NO: 49 An F-test, performed on the two samples below, gives a p-value of 0.787. Which test is best used to determine if there is a statistically significant difference in the means of the samples? N Mean StDev SE Mean sample1 14 6.79 1.53 0.41 sample2 12 8.17 1.40 0.41 A. t-test with unequal variances B. 1-way ANOVA C. 2-way ANOVA D. t-test with equal variances Answer: D

QUESTION NO: 50

Which main effects appear to be significant according to the plot above?

A. A & C B. B & C C. B & D D. A & D Answer: D

QUESTION NO: 51

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Sun 310-600: Practice Exam What is the best use for the ANOVA test? A. To compare data set normality B. To determine the variance of a non-normal data set C. To complete a least squares regression fit for more than one data set D. To determine if several samples belong to the same population relative to their mean Answer: D

QUESTION NO: 52 Which of the following is true relative to data types? A. Only continuous data can provide assistance in root cause development B. Continuous data typically requires more data points C. Continuous data can be converted into discrete data D. Discrete data provides richer information for statistical analysis than continuous data Answer: C

QUESTION NO: 53

Which is a consideration in deciding to use the X-bar R chart instead of the X-bar S chart? A. Process is in control B. Undefined rational subgroups C. Proportion, discrete data, and a constant sample size D. A rational subgroup size less than 6 Answer: D

QUESTION NO: 54 Given the regression analysis above for the response Y, what is the transfer function y=f(x1, x2...,xn)?

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Sun 310-600: Practice Exam

A. Y = -3762*X1 + 1469*X2 + 1282*X3 - 830*X2*X3 B. Y = 40423 - 1881*X1 + 734*X2 + 641*X3 - 415*X2*X3 C. None of the above D. Y = 198.85 - 9.06*Lag + 3.54*Offset + 3.08*TTQ - 2.0*Lag*TTQ Answer: B

Why do you use the Stakeholder Worksheet tool?

Answer: B

QUESTION NO: 56

What should be included in a good problem/opportunity statement? A. A statement of the project improvement goal B. A description of the causes of the problem C. An assignment of responsibility for the problem D. The severity of the problem Answer: D

QUESTION NO: 57 Calculation of DPO requires knowledge of: "Pass Any Exam. Any Time." - www.actualtests.com 19

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A. To integrate CAP and DMAIC methodologies B. To identify stakeholders and their position on change initiative C. To identify the issues/concerns of our key stakeholders and determine the best way to influence them D. To identify, label, and understand sources of resistance

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QUESTION NO: 55

Sun 310-600: Practice Exam A. The total number of defects and the total number of units B. The total number of defects, the total number of units and the number of opportunities per unit C. The total number of defects, the total number of units, the number of opportunities per unit and the length of the time period studied D. Only the total number of defects Answer: B

QUESTION NO: 58 Which distribution must have the mean equal to the median of the data? A. Bimodal B. No such distribution C. Asymmetrical D. Normal Answer: D

QUESTION NO: 59

Answer: D

QUESTION NO: 60 What is the area under the normal curve between plus and minus 2 standard deviations from the mean of a normal distribution? A. 50.62% B. 68.26% C. 99.73% "Pass Any Exam. Any Time." - www.actualtests.com 20

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A. Length of call time B. Time to resolve C. Time to escalate D. Time to answer call

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"Problem Statement: Customers are experiencing delays in obtaining solutions to their problems during their calls into the call center."

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How would you define the Y for the following situation?

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Sun 310-600: Practice Exam D. 95.46% Answer: D

QUESTION NO: 61 What is a good use for hypothesis testing during the Analyze phase? A. To determine the current process capability B. To determine optimum process capability parameters C. To confirm the validity of a suspected important factor D. To provide a comparison of CTQs to root causes Answer: C

Answer: C

QUESTION NO: 63

The three main elements of a Process Management chart in the Control phase are: A. Field Sales, Immediate Control, and Monitoring B. Process Map, Monitoring, and Response Plan C. Customer Requirements, Data Collection Method, and Process Improvement D. Process Map, Data Collection, and VOC Answer: B

QUESTION NO: 64

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A. Vote on a preferred solution rather than trying to achieve consensus B. Have the sponsor pick the solution C. Define the selection criteria so the team can make an educated decision D. Let the process owner select the best solution

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The most efficient way to choose the improvement solution for a process from a list of alternatives is to:

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QUESTION NO: 62

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Sun 310-600: Practice Exam Process documentation ________________ A. should be written by the process owner and not by the improvement team B. should be a record of the current best known method for process operation C. is necessary only for DFSS projects D. should be written after the project is completed and financial benefits have been realized Answer: B

QUESTION NO: 65 Kano analysis helps to segment customer requests into which of the following categories? A. Complaints, Loyalty, Satisfaction B. Behaviors, Actions, Responses C. Dissatisfiers, Satisfiers, and Delighters D. Wants, Needs, Behaviors Answer: C

QUESTION NO: 66 What is the purpose of a pilot?

Answer: C

QUESTION NO: 67 Which is NOT a key objective of "Mobilizing Commitment"? A. Critical mass must be won over B. Potential sources of resistance are identified C. Employees know exactly how their jobs will change D. Key stakeholders support the change Answer: C

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A. To implement a compromised solution when true consensus cannot be reached B. To collect baseline data from an existing process C. To test a solution on a small or limited scale D. To analyze a process and determine the source of defects

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Sun 310-600: Practice Exam QUESTION NO: 68 Which is a critical step in the Analyze phase of a DMADV project? A. Validate product design B. Design final product C. Determine CTQs D. Develop alternate concept designs Answer: D

QUESTION NO: 69 Which of the following is NOT an element of the Elevator Speech? A. Benefits B. A vision of the new state C. Potential area of resistance D. Problem/issues Answer: C

QUESTION NO: 70

What is a plot of data in time order called? A. A histogram B. A run chart C. A Pareto chart D. A scatter plot Answer: B

QUESTION NO: 71 Which tool is most appropriate for use during a Sun Shot? A. QFD B. Process Mapping C. DOE D. Transactional Scorecard

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Sun 310-600: Practice Exam Answer: B

QUESTION NO: 72 The Multi-Generational Plan (MGP) is a development sequence that: A. Is used mainly in simple DMAIC projects B. Provides a formal risk analysis C. Focuses the project on meeting only short term objectives D. May be driven by anticipated market evolution Answer: D

QUESTION NO: 73

Answer: D

QUESTION NO: 74

A factorial 2-level DOE does NOT:

A. Confirm design parameter impacts on Ys B. Confirm causes identified by hypothesis tests C. Confirm possible critical Xs D. Confirm best robust design Answer: D

QUESTION NO: 75 Which of the following is used to calculate control limits when constructing a control chart for subgroups?

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A. Monitoring progress B. Bottom-line impact C. Senior management support D. Mobilizing commitment

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What is the most important aspect to ensure a quality solution is accepted?

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Sun 310-600: Practice Exam A. Time B. Median C. Percentile ranges D. Sample size Answer: D

QUESTION NO: 76 Which item is a key part of the Analyze phase in a DMAIC project? A. Ideas for solutions B. Identification of possible root causes C. A validated measurement system D. A pilot plan Answer: B

Which statement is a good guideline for brainstorming?

Answer: C

QUESTION NO: 78

Which DOE design would best be used to initially screen out a large number of potential factors? A. 2-level factorial B. 3-level factorial C. Central composite D. Multiple regression Answer: A

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A. Keep the list of ideas manageable by allowing each participant a set number of contributions B. Provide a familiar venue for the process C. Establish the objective prior to the brainstorming session D. Focus on idea quality, rather than quantity

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QUESTION NO: 77

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Sun 310-600: Practice Exam QUESTION NO: 79 What is a legitimate purpose of Poka-Yoke? A. To optimize the main effect of a transfer function B. To quantify alpha and beta error levels C. To quantify the cost-benefit analysis of a Sun Sigma project D. To design processes and tasks to ensure error-free execution Answer: D

QUESTION NO: 80 What is the median of this data set: (3, 4, 7, 18, 11, 7, 18, 7, 12, 8)? A. 9.5 B. 9 C. 7.5 D. 7 Answer: C

QUESTION NO: 81

Answer: D

QUESTION NO: 82 After collecting data for your project and graphing it, you see that the data is skewed to the left. Which of the following are NOT logical next steps? A. Conduct GR&R on your measurement system to take the skewness out of the performance data B. Stratify the data to evaluate if there are multiple factors causing the skew "Pass Any Exam. Any Time." - www.actualtests.com 26

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A. Sample mean B. Size of the population C. Target process sigma D. Amount of variation expected in the data

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When selecting a sample of data for a continuous variable from a large population, the sample size required depends on which of the following?

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Sun 310-600: Practice Exam C. Normalize the data by applying a transformation D. Analyze the data as is by looking at the shape of the data distribution and perform outlier analysis Answer: A

QUESTION NO: 83 Refer to the paragraph below when answering the next two questions. Customer specifications mandate that the dimension of a widget can be no greater than 25.0 mm. Assume the mean of this normally distributed population is 22.0 mm with a standard deviation of 1.5mm. Which is the closest approximation to the short term sigma? A. 3.5 B. 2.0 C. 3.0 D. 4.5 Answer: A

QUESTION NO: 84

Which is NOT typically an output of "Creating a Shared Need"? A. The beginnings of a strategy for communicating the need for change B. The identification of key stakeholders C. The framing of the need as a threat or opportunity D. A determination that the need for change exceeds the resistance Answer: B

QUESTION NO: 85 Which of the following factors are true of a Sun Shot? A. Limited scope, heavy data intensity B. No data required, facilitation intensive C. Limited scope, facilitation intensive "Pass Any Exam. Any Time." - www.actualtests.com 27

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Sun 310-600: Practice Exam D. Limited scope, heavy IT involvement Answer: C

QUESTION NO: 86 In a DMADV project, what is the purpose of a scorecard? A. To calculate total financial benefits from a Sun Sigma project B. To quantify the failure modes and their effects C. To provide an overall capability predicted from the sub-component capabilities D. To compare outputs from multiple hypothesis tests Answer: C

Answer: B

QUESTION NO: 88

While in the Analyze phase, which of the following is NOT a criteria for evaluating alternative concepts? A. Impact on other product, time to design, complexity rating, and supporting technology B. Cost/benefits, time to market, risk, and long-term market potential C. Pilot and Implementation plan D. CTQs, time to design, and ease of implementation Answer: C

QUESTION NO: 89

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A. Quantitatively defined B. Interpreted from the customer's perspective C. Determined using hypothesis testing D. Calculated using a statistical analysis

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When performing a Value Analysis of tasks as part of the Analyze phase of a project, the concept of "value" must be:

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QUESTION NO: 87

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Sun 310-600: Practice Exam A DOE in a DMADV process does NOT: A. Predict performance of process or product under varying conditions B. Design a sophisticated product tied to customer inputs C. Evaluate effects of various design elements D. Assess interaction of variables in new process or product prototype Answer: B

QUESTION NO: 90 Which tool is best for illustrating possible causes for an effect? A. Histogram B. Fishbone diagram C. QFD D. Process flowchart Answer: B

QUESTION NO: 91

Answer: A

QUESTION NO: 92 A process produces 159 units, with 3 opportunities for defects per unit, 97 initial total defects are produced, with 21 defects fixed before they reach the customer. Calculate first pass sigma. Use the sigma table below to find the closest approximation to sigma.

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A. 11 B. 125 C. 15 D. 225

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Process A has a standard deviation of 10. Process B has a standard deviation of 5. These processes need to be performed in series where the output of process A flows into process B. What would the approximate standard deviation be for the combined A-B process?

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Sun 310-600: Practice Exam

A. 1.2 B. None of the above C. .6 D. 2.3 Answer: D

QUESTION NO: 93 Which tool is used to illustrate the relationship between a continuous X and continuous Y? A. Stratified histograms B. Check sheet "Pass Any Exam. Any Time." - www.actualtests.com 30

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Sun 310-600: Practice Exam C. Scatter plot D. Pareto chart Answer: C

QUESTION NO: 94 In two months, there are 200 defects in 40 units processed. If each unit has 25 opportunities, what is the process DPMO? A. 200,000 B. 400,000 C. 800,000 D. 1,000,000 Answer: A

QUESTION NO: 95

Which of the following is NOT a benefit associated with control charts? A. They offer early warning of possible problems B. They show parameter performance, mean, and control limits C. They demonstrate stability and predictability of a process over time D. They demonstrate process performance relative to customer specifications Answer: D

QUESTION NO: 96

We are trying to deide whether two batches of parts with a critical width requirement belong to the same population regarding their variation. What is the appropriate F statistic to be used in an Ftest, if the first sample's standard deviation equals 5 um and the second equals 2 um (S1=5um,S2=2um)? A. 0.16 B. 0.4 C. 2.5 D. 6.25 Answer: D

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Sun 310-600: Practice Exam

QUESTION NO: 97 Which of the following tools is best suited to scope a project? A. Critical Success Factors (CSFs) B. In Frame/Out of Frame C. Backwards imaging D. Force field analysis Answer: B

QUESTION NO: 98 What is the main goal of the Control phase?

What is the standard deviation of the following sample taken from a data population: (1, 3, 5, 5, 6)? A. 2 B. 6 C. 4 D. 1 Answer: A

QUESTION NO: 100 Which one of the following statements about internal and external customers is true? A. Process output that is not paid for only goes to internal customers

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QUESTION NO: 99

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A. To mandate measurements on all output measures of the process B. To train all process workers to identify defects before they reach the customer C. To sustain the process improvements made by the improvement team D. To teach a process owner how to handle defects

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Sun 310-600: Practice Exam B. External customers should not be privy to project details when working on joint projects C. Requirements of internal customers will drive more improvement than requirements of external customers D. Internal customers are fellow associates who need the process output to carry out their work Answer: D

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