Friday, 16th September 2011, Mumbai

Indias First Comprehensive discussion forum to seek innovative solution for optimizing talent acquisition and retention strategies for Hospitality Sector

Hotelier India HR Conference 2011

A POWER PACKED, FAST PACED conference An ideal meeting place for experiential knowledge sharing and networking for senior-level Hospitality HR level Professionals

Register before 25th July & get One Year Subscription free of Hotelier India Magazine

Conference Speakers: This meet will discuss: Kamlesh Barot, President, Hotel & Restaurant Association Western India Rajiv Kaul, President, The Leela Palaces Hotels and Resorts Mumbai Resorts, Kapil Chopra, Senior Vice President, Oberoi Hotels and Resorts Mr. Ashwin Shirali Regional Director of Human Resources Resources, Accor Hotels Divyangana Srivastava, Director- Human Resources Resources, JW Marriott, Mumbai Neesha Mohapatra, Director Human Resources Resources, The Leela Kempinski, Gurgaon Narasimha Rao, Head Resort HR Operations Mahindra Holidays & Resorts India Ltd S David Naidu, Director HR, The Westin Mumbai Garden City Adrian D Souza, Corporate Director HR, Zuri Group Global Col K C Menon, Head Head-Human Resources ITC Royal Gardenia, Bangalore Conrad Egbert, Group Editor ITP Publishing India ndia

Best HR practices in the hospitality industry Talent management & retention: Managing talent the right way Best practices in building a workforce of engaged employees that help you shape competitive advantage for the hospitality sector Leadership-setting good examples Changing role of HR in the industry Understanding HR issues that are important to the CEO/owner and their expectations from the human resource team. Redefining HR role and functioning in hospitality sector How can HR offer business solutions to hospitality business ne needs through creative & business based policies & programme? New thoughts HR Metrics and benchmarks for the hospitality sector for business improvement and strategy alignment Employee orientation and mentoring programs Hospitality labour & employment law in India Trained manpower and its availability Strategising recruitment with retention for effective control of attrition CSR activity

Organised By

Official Magazine Partner

ITP Publishing India,Notan Plaza 3rd floor, 898 Turner Road ,Bandra (west), Mumbai 400050, India laza, , Mu

Friday, 16th September 2011

14.30 Maximised career planning and talent management for the hospitality sector Career progression & succession planning How to minimise losing the talent to other service industries such as entertainment, real estate and retail, etc. Developing talent within the organisation Attracting talent from other industries Narasimha Rao, Head Resort HR Operations Mahindra Holidays & Resorts India Ltd 15.00 Case Study: - Laying the Human Brick for ITC Hotel Start-up's - A Game Changer Mechanics/ Organizational Design Culture Setting Motivation, Continuous Engagement and Retention Career Development/ Mentoring Environmental Challenges

08.30 09.30

Registration and Continental Breakfast Welcome Address

09.45

CEO Panel: Understanding HR issues that are important to the CEO/owner and their expectations from the human resource team What the corrective steps and thought changes required from hotel owners & top/middle management to assist the HR Department in effective functioning and linking as a business partner? Key expectations from management for the HR Team Moderator: Conrad Egbert, Group Editor, ITP Publishing India CEO Panel: Kamlesh Barot, President Hotel & Restaurant Association Western India Ratan Keswani, President, Trident Hotels Kapil Chopra, Senior Vice President, Oberoi Hotels and Resorts 15.30 16.00

K C Menon, Head-Human Resources ITC Royal Gardenia, Bangalore Networking Tea/coffee break Employee orientation and mentoring programs Developing best in class employee orientation and mentoring programs that bring new team members up to speed on ground rules, conserve management brief time, reduce joining stress factors and envelops positive employee attitude towards the new situation

11.00 11.30

Networking Tea/coffee break Strategising recruitment with retention for effective control of attrition 16.30 Capability Framework Talent Focussed Selection Criteria On Boarding Defining reward strategy for long term retention

How can HR offer business solutions to hospitality business needs through creative & business based policies & programme? New thoughts How to demonstrate the value of HR to the owners/operators/functional heads and align them to good HR Practices

Neesha Mohapatra, Director Human Resources, The Leela Kempinski, Gurgaon 12.00 Employee engagement as best practices 17.00

Hospitality labor & Employment law in India Role of HR in dealing with workplace integrity issues, job position abuse, sexual harassment or coercive practice by employees Financing & investment options in HR Trained manpower and its availability

Divyangana Srivastava, Director -Human Resources, JW Marriott, Mumbai

12.30

CSR activity (Corporate social responsibility activity)

17.30

Summary of key learnings of the day

S David Naidu, Director HR, The Westin Mumbai Garden City 13.00 Simple ways to motivate your people at work & retention of quality workforce Best practices and emerging thoughts in retention of the workforce through training & development in hospitality sector Reward & Recognition that work in the hospitality sector Structured Learning & Development, right understanding of high performers & high potentials Adrian D Souza, Corporate Director HR, Zuri Global 13.30 Networking Lunch Break

This conference has been researched and designed for the following: Head of Human Resource CEOs General Manager Director & General Manager -HR Director-Training & Development Chief Learning Officer Senior Managers in Hotels, Restaurants and Casinos Corporate Managers and Staff who deal with HR-related functions Labour Relations Hospitality Law Attorneys Consultants and Investors for the hospitality Industry

ITP Publishing India,Notan Plaza, 3rd floor, 898 Turner Road ,Bandra (west), Mumbai 400050, India