INTRODUCTION

1.1 ABOUT THE STUDY

Welfare measures are inevitable to any organization where workers are involved. An organizations responsibility to its employees extends beyond the payment of wages for their services. The employees welfare on and off the job within the organization is a vital concern of the employer. Providing a safe and healthy environment is a pre-requisite for any productive effort. This research deals with the study on the welfare measures provided to the employees at industrial settings.

PROBLEM IDENTIFICATION
The employees have to deal with huge machinery and handle heavy cargo and containers. The unfamiliarity in the nature of cargo they handle and the danger involved in handling them makes the employees prone to higher degree of risk. Satisfying or fulfilling the safety and security needs of the workers, would give them a better motivation and more time to concentrate on job performance. A voluntary approach on the part of the management to offer

welfare programmes which are over and above what is laid down by the law would boost the morale of the employees and motivate them to perform better. A preliminary study conducted by the researcher with respect to welfare showed that there was scope for improvement in certain areas. This formed the basis of the research problem.

1. WELFARE MEASURES INSIDE THE WORK PLACE

Conditions of the work environment Neighborhood safety and cleanliness; attention to approaches House keeping i.e., up keeping of premises, workshop sanitation and cleanliness, temperature, ventilation, lighting elimination of dust smoke control of effluents

convenience and comfort during work, that is operative posture, seating arrangements Distribution of work hours and provisions for rest hours, mealtimes and breaks. Workmens safety measures, that are maintenance of machines and tools, fencing of machines, providing guards, and first aid equipment, Notice boards, posters, pictures, slogan, information or communication.

Conveniences; Urinals, washbasins, bathrooms provisions for waste disposals. Provision of drinking water, water coolers canteen service, meals, mobile canteens management of workers clock

education, restroom, reading room and library.

Workers health services Factory health centre, dispensary, ambulance, emergency, aid, medical examination for workers, health education, health research family planning services. Women and child welfare Antenatal and postnatal care, material aid, crche and child care, womens general education, separate service for women workers that is lunch rooms. Workers recreation: Indoor games strenuous games to be avoided during intervals of work Employment follows up: Progress of the operative in employee work employees adjustment problems with regard to machine and workload supervisors and colleagues.

2. WELFARE MEASURES OUTSIDE THE WORK PLACE: The welfare measures outside the working environment include the following; (a) Housing: bachelors quarters, family residences according to types and rooms (b) (c) (d) (e) (f) (g) (h) (i) (j) Water, sanitation, waste disposals Roads lighting parks, recreation play grounds Schools- nursery, primary, secondary high school Markets, co- operatives and societies Bank Transport Communication post, telegraph and telephone Health and medical services Recreation, programmes Apart from the welfare provided by concern within and outside the working environment, there are certain welfare provides by the government, track unions and voluntary agencies game, club, craft centers, cultural

Objective of the study

Primary Objective: To study the level of satisfaction of employees regarding welfare measures.

Scope of the study

This study would give an overview of the welfare measures. Since welfare measures are two important elements essential for improving the productivity of an organization, a study on the existing welfare measures would help the organization perform better.

Limitations of the study

Due to time constraints the sample size had to be confined to 100

NEED FOR THE STUDY

The study was conducted in order to find out Welfare Measures provided to employees by the VECTRA ADVANCED ENGG.PVT.LTD. The study reveals the various employee Welfare Measures and the level of satisfaction and dissatisfaction of the workers with respect to the measures provided by the Company.

The study helps to understand the condition of the workers in the company. Thus the industrial worker is indeed a soldier safeguarding the social and economic factors of the Industrial Economy. Therefore there is need to take care of the worker, to provide both statutory and non statutory facilities to them which has direct influence on the social and economic development of the organization as well as the nation.

1.2ABOUT THE COMPANY

Formerly known as Tatra Trucks India Limited the facility was the Vectra Groups first manufacturing plant in India. Tatra Vectra Motors Ltd. manufactures Tatra trucks in India and is located in Hosur (Tamil Nadu) around 35 kms from Bangalore. The fully integrated manufacturing facility includes an engine assembly and testing plant, a cabin welding shop, a frame fabrication shop and a test track.

Tatra trucks are based on the unique "Tatra Design" featuring a spine tube frame with a covered central tube carrying the drive line and independently swinging half-axles. Tatra Hemang and T-815 dump trucks have a significant presence in the construction and mining sectors and are running successfully in the harshest of terrains across India. Tatras quality of its trucks is demonstrated by the fact that it has won the Paris-Dakar rally six times in the last ten years

Tatra trucks are based on the unique "Tatra Design" featuring a spine tube frame with a covered central tube carrying the drive line and independently swinging half-axles. Tatra Hemang and T-815 dump

trucks have a significant presence in the construction and mining sectors and are running successfully in the harshest of terrains across India.

Tatra to set up Seating Systems plant

Tatra Trucks India Limited is in the process of setting up a manufacturing plant for Seating Systems for buses in Hosur, Tamil Nadu. It is expected to be commissioned by October this year.

The project is fuelled by a technical collaboration that the company recently forged with Fainsa, Spain. Managing director Rakesh Jinsi said The new unit will make seating systems for luxury buses as well as city buses. We will also make these systems for the railways. The company is in talks with several big and small coach builders for its products. The plant would have a capacity of 250,000 per year.

Vectra to expand its helicopter operations

The Vectra group, a NRI promoted London based company is setting up a joint venture, Vectra Advance materials private Ltd., to manufacture defence equipment besides expanding their helicopter operations in India by adding 10 new helicopters in the existing fleet of

seven. The company is planning to invest about $200 million in the next three to four years time in India to expand its activities and launch new businesses Vectra group chairman RK Rishi told FE.

Vectra to set up JV in Abu Dhabi

This is another first for the Indian Automotive Industry. The UK based, NRI-promoted Vectra group has joined hands with Bang lore's Azad Body builders and UAE's Bin Jabr group to set up a tri-party joint venture in Abu Dhabi for locally building buses for the Gulf market.

The JV agreement has already been inked and the venture Intercontinental Industries - expects to commence operations by this yearend. The JV will build Luxury, commuter and mini school buses for the region.

T 3 - B SERIES
The Tatra Engines of T 3-B series are designed for use in a variety of industrial applications due the inherent advantages of air-cooling. Available in a range of 235 hp to 368 hp @1500 rpm. Can be used in a variety of applications like Power Generation, Locomotive, Marine, Fire Fighting pumps, Cranes and Compressors.

T 3-B Series Engine Special Features

A tunnel type CRANK CASE integral with the valve gear mechanism housing. The bottom cover is equipped with an oil condensate sump in both front and rear parts and it can also be modified to mount a separate oil reservoir

Bolt-on design CRANKSHAFT with split crank pins supported on antifriction bearings bolted on to each other thereby facilitating low cost replacements during the lifetime of the engine

CONNECTING RODS with split heads and PISTONS with three piston rings

Independent CYLINDERS AND CYLINDER HEADS with welldesigned cooling ribs and joined by Anchor Bolts to the Crankcase. Each head is provided with one intake and one exhaust valve. A single Camshaft operates the valves in both the rows of cylinder heads

Forced LUBRICATION by a gear pump driven by the engine and equipped with thermostatic Oil Temperature Control. All TATRA Engines are fitted with a Full-low filter Centrifugal Oil Filter that ensures high degree of cleanliness of the Engine oil

10

AIR COOLING effected by a fan that forces air through the fins of cylinders and heads effectively. The fan speed is also controlled electronically depending on the temperature of the Engine

FUEL SYSTEM incorporates an 8-element fuel injection pump with hydraulic control of the Injection start. Fuel injectors are assembled to the Cylinder Heads and Two-stage fuel filtration provided with filters and water - separators. Engines used in Gensets are provided with effective and Low-Cost Electronic Governors to enable synchronisation with other gensets

11

1.3 ABOUT THE INDUSTRY Vectra Group

The Vectra Group is a multi-dimensional portfolio of companies that Operate in various business domains across the world. The core businesses of the Group are Engineering, Material Handling & Construction Equipment, Automotive and Real Estate, Information Technology & Services sectors. Operations of the Vectra Group are primarily in India and Eastern Europe spanning over 18 companies with 8 manufacturing facilities in 6 countries. In addition Vectra Group has representative offices and/or investments in France, Russia, Singapore and Hungary with the Groups headquarters in the U.K.

Vision
Today the Vectra team comprises of over 1500 people around the globe led by a dynamic and entrepreneurial management. The vision of Vectras leadership is To grow the organization into a global corporation with local focus by chartering new partnerships, introducing new technologies and continuously adding value to the Groups customers and stakeholders.

12

Vectra Limited is a U.K. incorporated company and our flagship company. It is primarily an investment vehicle for the group through which projects and their acquisitions are financed.

About Terex Vectra Equipment (P) Limited

Vectra group formed a Joint Venture with Terex Corporation Inc., which is Worlds 3rd largest construction equipment manufacturer. This venture manufactures a range of construction equipments in a state of the art with manufacturing facility built over a 36 acre campus at Greater Noida (Delhi), India.

The range of products includes:

TX760 Backhoe Loader - a powerful and rugged machine to take on the rigors of Indian working conditions. Heman Skid Steer Loader - a powerful and versatile machine with attachments as many as 60, that can perform a vast range of operations from loading to sweeping, grading, waste material handling, trench digging, etc. Vectra is the first manufacturer of this equipment in India. Terex Vectra has an expansive dealer network across the country.

13

About Global Vectra Helicorp Limited

Global Vectra Helicorp Limited (GVHL) is Indias largest private helicopter company, with a fleet of 29 aircraft, including Bell Helicopters (Bell 412) and Eurocopters (EC 155, B1, EC 135 P2, and AS 350 B3). The fleet of helicopters, which range from small light helicopters to medium sized twin helicopters, offer seating capacity of 4-12 passengers. GVHL offers off shore transportation services to the Oil and gas sector. The company has operations in both East & West coasts serving blue chip companies such as Reliance, British Gas, Gujarat State Petroleum Corporation, the largest Oil & Gas Company in India. Through its onshore Birdie division, GVHL offers charter and airport shuttle services throughout the country. GVHL is listed on the National Stock Exchange and the Mumbai Stock Exchange. It is an ISO 9001-2000, 14001-2004, and OHSAS 18001-1999 certified company. These certifications cover all GVHL activities, including flight operations, engineering, safety, quality control, and commercial systems. GVHLs maintenance facility at the Juhu air base in Mumbai meets international quality standards and has received certification from the DGCA (Director General of Civil Aviation).

14

GVHL has a team of highly experienced pilots, all of whom are rated on the Bell 412 helicopter and Eurocopter. These pilots are predominantly from the defense services and possess extensive flying experience in all kinds of difficult environments. Their average flying experience is 7,500 flight hours.

Key competitive strengths are:

Long-term operations and strong relationships A large and modern fleet of helicopters State-of-the-art maintenance facilities in our own hanger In-house maintenance, repair and overhaul (MRO) support capabilities Experienced and professional management Focus on safety

Indocopters Private Limited

The dedicated facility in Greater Noida is the Maintenance, Repair and Overhaul centre for Eurocopter helicopters in India. Vectra Aviation is also responsible for sales & marketing of Eurocopters civil fleet in India. The facility boast of a state of the art Hangar, parts storage, training rooms, tool rooms, helipads and training facilities. Indocopters Private

15

Limited provides complete after-sales support, spare parts logistics & distribution for the Eurocopter customers in India. The team at Indocopters Private Limited comprises of qualified and trained engineers, technicians and logistics support personnel to cater to the needs of the rapidly growing aviation market in India.

About Vectra Glosec Pvt. Ltd.

Vectra Glosec is part of the Vectra Group of companies, and focuses of providing state of the art 'integrated security solutions' to various industries. VGPL has exclusive technology partners who are world leaders in their respective fields. Vectra and its partners now provide cutting-edge technology solutions in the field of security, offering consultancy, design, manufacture and installation of integrated security solutions, specifically designed for each individual application. All solutions are tailored to specific requirements based on the threat level conceived and these solutions vary from conventional stand alone systems to complex IP based solutions.

16

Some of the areas in which solutions offered are:

Perimeter security solutions CCTV systems for surveillance Access Control Under vehicle scanning systems Biometrics Baggage & Cargo scanning systems Metal, narcotics & explosive detectors Traffic control systems

About India Exposition Mart Limited

Vectra is the largest shareholder in this world class exposition facility. Located in Greater Noida and easily accessible from the capital of India, New Delhi, the India Exposition Mart aims to be the one-stop shop for Indian cottage industry products. Spread over 235,000 square metres, the India Expo Mart is on par with the best in the world. The complex has about 1800 Marts each of 24 square meters in the present two phases of its project and also 4 gigantic exhibition halls to provide event based space to exhibition halls. The entire complex is centrally air conditioned and provides a world class ambience for international exposition fairs.

17

2.1 OBJECTIVE OF THE STUDY

Primary Objective: To study the level of satisfaction of employees regarding welfare measures.

Secondary Objectives: To study the perception of the employees regarding welfare measures provided to them.

To analyze if the level of satisfaction is different among the various categories of employees and departments.

To suggest provision of more safety and welfare measures to improve the performance of the employees.

18

2.2 SCOPE OF THE STUDY

This study would give an overview of the welfare measures as found in the organization. Since welfare measures are of two important elements essential for improving the productivity of an organization and the study on the existing welfare measures would help the organization perform better.

This study would throw light on the perception of the employees regarding Employee welfare measures. This study would also help to analyze if there is dependence between departments and categories and the level of satisfaction of welfare measures and suggest provisions of more safety and welfare measures.

19

2.2 LIMITATIONS OF THE STUDY

The data was collected only in the particular area. The time is the main constrain for doing the project. It is applicable only for this concern. The respondents have replied to the queries recalling from their memory. Therefore recall bias and personal bias are possible. The respondents were unable or unwilling to give a complete and accurate response to certain questions.

20

21

2.3 RESEARCH METHODOLOGY

Research methodology is a way of systematically solving the research problem. Research methodology deals with the research design used and methods used to present the study.

Research Design
A research design is a detailed blue print used to guide a research study toward its objective. The process of designing a research study involves many interrelated decisions. The most significant decision is the choice of research approach, because it determines how the information will be obtained. The choice of the research approach depends on the nature of the research that one wants to do.

The research design adopted for this study is Descriptive Research. Descriptive method was adopted because it deals with description of the state of affairs as it exist at present

The next step in research study after collecting data is the sampling process. When a decision is made to use the sample, a number

22

of factors must be taken into consideration. The various steps involved in the sampling process are: Identifying target population. Determining sample frame. Selecting sampling procedure. Determine sample size. Execute sampling Obtaining information from respondents. Generating information for decision making.

The sampling technique had to be selected. There are two types of sampling techniques:

Probability sampling Non-probability sampling

Among the probability sampling, the sampling used in this study was Stratified sampling.

23

SAMPLE METHOD SIMPLE RANDOM SAMPLING: A random sample is a sample selected in such a way that every item in the population has an equal chance of being included Random sampling methods are further divided into Unrestricted and Restricted methods. Unrestricted method is used in restricted methods also in one stage or another

Sample size
The sample size is restricted to 100 employees.

24

SAMPLE AREA:
The study was carried out in general with a special reference to Vectra Advanced Engg. Pvt.ltd. and not referred to any particular organization.

TOOLS FOR DATA COLLECTION

There are several ways of collecting the appropriate data. While deciding about the method of data collection to be used for the study, the researcher should keep in mind, that there are 2 types of data

1. Primary data 2. Secondary Data

Primary data are those which are collected a fresh and for the first time and thus happen to be original in character. Primary data can be collected either through experiment or through survey.

The secondary data on the other hand are those which have already bean collected by some one else and which have already bean

25

passed through the statistical process. In this study, the data was collected from the primary source through interview schedule.

Statistical Techniques
This phase consists of the data analysis of the data collected based on the simple random probabilistic sampling technique. The data collected were analyzed using the following methods

Percentage Analysis The number of responses of each category is summarized to percentage format for the convenience to use other statistical tools namely pie chart and bar diagrams.

STATISTICAL TOOLS Chi-Square Test

This test allows us to determine whether two attributes are independent of each other. In this study chi-square has been used to test if there is an association between various variables and the overall level of satisfaction of safety and welfare measures.

2 = {(Oi Ei)2 / Ei }

26

QUESTIONNAIRE DESIGN

OPEN ENDED QUESTIONNAIRE MULTICHOICE QUESTIONNARIE DICHOTOMOUS QUESTIONS

27

2.4

REVIEW OF LITERATURE

Srinivasa, as an experienced executive has dealt with the workers engaged in the kolar gold mines in Karnataka., he had dealt with the Aspects like socio economic conditions of workers and the details about the welfare problems in the mining industry some fruitful suggestions has been delineated. The author studued the level of indetednessw, absenteeism, income and expenditure and the socio-economic

background of workers in kolar mines.

Beer conducted a survey on personnel management polices and Practices and practices in 42 marketing and purchasing associations

located in 18 states of u.s.a. information was gathered on section employees, training pay performance appraisal, stabilization of

employeement, health, safety and physical and working conditions, employee welfare, with other relations etc.

Rubrabasava raj made an attempt study personnel management practices in a cross section of public, private and co-operative enterprices. The study covered 32 organizations of these 61 public sectors and 12 cooperative sectors, 14 private sectors. The study threw light on various

28

aspects of personnel

management such as recruitment, selection,

training, promotion, and transfer performance appraisal and career development.

In 2004 a study was conducted on the welfare measures provided to the employees of vectra advanced engg. Pvt. Ltd by Ms. N Sangeetha of Bharathiyar University. This study was based on the low level employees contrary to my project work which focus on the all level employees. This was helpful to me with regard to the selection of samples and using statistical tools. I have done my research work independently and both the studies are independent.

Definitions of welfare Anything done for the intellectual, physical, moral and economic betterment of the workers, whether by employers, by government or by other agencies, over and above what is laid down by law or what is normally expected of the contractual benefits for which workers may have bargained. Well-doing or well-being in any respect; the enjoyment of health and the common blessings of life; exemption from any evil or calamity; prosperity; happiness.

29

TABLE 3.1

AGE GROUP OF THE EMPLOYEES

PARTICULAR 20-30 31-40 Above40 TOTAL .

NO OF RESPONDENTS 30 45 25 100

PERCENTAGE 30% 45% 25% 100%

INTERPRETATION: The above table shows that in 30% of the respondents are in the age group between 20 30; 45% of the respondents are 31 40 age group. And 25% of the respondents are above 40 years of age.

30

CHART 3.1 AGE GROUP OF THE EMPLOYEES

50 40 30 20 10 0 20-30 30

45 25 PERCENTAGE

31-40

Above40

31

TABLE 3.2

SEX RATIO IN THE ORGANISATION

NO OF RESPONDENTS 78 22 100

PARTICULARS MALE FEMALE TOTAL INTERPRETATION:

PERCENTAGE 78% 22% 100%

The above table shows that 78% are male workers and 22% female workers.

32

CHART 3.2 SEX RATIO IN THE ORGANISATION

NO OF RESPONDENTS 100 80 60 40 20 0 PERCENTAGE 78 22

MALE

FEMALE

33

TABLE 3.3 MARITAL STATUS OF THE RESPONDENTS

NO OF RESPONDENTS 60 40 100

PARTICULARS MARRIED UNMARRIED TOTAL INTERPRETATION:

PERCENTAGE 60% 40% 100

The above table shows majority 60% of the respondents are married and 40% of the respondents are unmarried.

34

CHART 3.3

NO OF RESPONDENTS 80 PERCENTAGE 60 40 20 0 MARRIED UNMARRIED

60 40

35

TABLE 3.4

EDUCATIONAL QUALIFICATION OF THE EMPLOYEES

PARTICULAR SSLC ITI DIPLAMO DEGREE TOTAL INTERPRETATION:

NO OF RESPONDENTS 20 27 35 18 100

PERCENTAGE 20% 27% 35% 18% 100%

The above table shows 20% of the respondents SSLC qualified and 27% of them are ITI holders 35% of the respondents are DIPLAMO holders and 18% of the respondents DEGREE holders.

36

CHART 3.4 EDUCATIONAL QUALIFICATION OF THE EMPLOYEES

NO OF RESPONDENTS PERCENTAGE 40 30 20 10 0 SSLC ITI DIPLAMO DEGREE 20 35 27 18

37

TABLE 3.5 MONTHLY SALARY OF THE RESPONDENTS

Monthly salary Below 5000 5001-7500 7501-10000

No of Respondents 28 35 20

Percentage 28% 35% 20%

Above 10000

17

17%

Total

100

100%

INTERPRETATION: The above table shows 28% of the respondents having below 5000 salary. And 35% of the respondents having 5001 to 7500 salary. 20% of the respondents 7501 to 10000 salary 17% of the respondents having above 10000 salaries.

38

CHART 3.5

MONTHLY SALARY OF THE RESPONDENTS

No of Respondents 40 30 20 10 0 Below 5000 5001-7500 7501-10000 Above 10000 28 20 17 35

PERCENTAGE

39

TABLE 3.6 WORK EXPERIENCE IN THE ORGANIZATION

PARTICULAR Below 5 5 to 10 11 to 15 Above15 TOTAL INTERPRETATION:

NO OF RESPONDENTS 25 35 18 22 100

PERCENTAGE 25% 35% 18% 22% 100%

The above table shows 25% of the respondents having below 5 year work experience. And 35% of the respondents having 5 to 10 year work experience 18% of the respondents having 11 to 15 year work experience and 22% of the respondents having above 15 year work experience.

40

CHART 3.6 WORK EXPERIENCE IN THE ORGANIZATION

NO OF RESPONDENTS 40 PERCENTAGE 30 20 10 0 Below 5 5 to 10 11 to 15 Above15 25 18 35 22

41

TABLE 3.7(A) STATUS OF LOANS AND ADVANCES

PARTICULAR YES NO TOTAL INTERPRETATION:

NO OF RESPONDENTS 78 22 50

PERCENTAGE 78% 22% 100

The above table shows 78% of the respondents say loans and advances are provided for employee benefits. 22% of the respondents say not providing loans and advances.

42

CHART 3.7(A) STATUS OF LOANS AND ADVANCES

NO OF RESPONDENTS 100 80 60 40 20 0 YES NO 22 78

PERCENTAGE

43

Table 3. 7(B) LOANS AND ADVANCES TO RECEIVE

PARTICULAR Education loan House loan Personal loan Others INTERPRETATION:

NO OF RESPONDENTS 18 23 21 16

PERCENTAGE 18% 23% 21% 16%

The above table shows 18% of the respondents say provide for education loan. And 23% of the respondents say provide for housing loan 21% of the respondents say provide for personal loan. And 16% of the respondents say provide for other benefits.

44

CHART3. 7(B) LOANS AND ADVANCES TO RECEIVE

NO OF RESPONDENTS 25 20 18 15 10 5 0 Education loan House loan Personal loan Others LOANS AND ADVANCES TO RECEIVE 23 21 16

PERCENTAGE
45

TABLE 3.8 SATISFIED WITH BONUS

PARTICULAR Highly satisfied satisfied Neutral Dissatisfied Highly dissatisfied

NO OF RESPONDENTS 20 58 18 4 0

PERCENTAGE 20% 58% 18% 4% 0%

INTERPRETATION: The above table shows 20% of the respondents having highly satisfied with the bonus. And 58% of the respondents having satisfied with the bonus. 18% of the respondents having neutral 4% of the respondents having dissatisfied with the bonus.

46

CHART3. 8

SATISFIED WITH BONUS

NO OF RESPONDENTS 70 60 50 40 30 20 10 0 1 2 3 4 4 0 5 6 58

PERCENTAGE
20 18 SATISFIED WITH BONUS 47

TABLE 3. 9 HAPPY WITH THE WELFARE MEASURE

PARTICULAR Yes No To an extent No opinion Total

NO OF RESPONDENTS 67 11 20 2 100

PERCENTAGE 67% 11% 20% 2% 100%

INTERPRETATION: The above table shows 67% of the respondents say happy with the welfare measure. And 11% of the respondents say not happy with the welfare measure 20% of the respondents say only for some extent. And 2% of the respondents say no opinion.

48

CHART3. 9 HAPPY WITH THE WELFARE MEASURE

NO OF RESPONDENTS 80 70 60 50 40 30 20 10 0 67

PERCENTAGE
11 Yes No 20 2 An To extent No opinion 49

TABLE 3.10 WELFARE MEASURES HELP TO

Welfare measures help : To create better industrial relations To create greater loyalty To foster team spirit

Strongly Agree No. 17 19 21 % 17 19 21

Agree No. 68 75 72 % 68 75 72

No Opinion No. 11 6 4 % 11 6 4

Disagree No. 4 0 3 % 4 0 3

Strongly Disagree 0 0 0

INTERPRETATION: The above table shows that 17% of the respondents strongly agree to the fact that welfare measures help in creating better industrial relations, 68% agree, 4% disagree and 11% didnt have an opinion on this. 19% of the respondents strongly agree that welfare measures help in creating greater loyalty, 75% agree and 6% did not have an opinion.21% of the respondents strongly agree that welfare measures help to foster team spirit, 72% agree, 3% disagree and 4% did not have an opinion.

50

CHART3. 10 WELFARE MEASURES HELP TO

To cre
80

70
51

TABLE 3.11 OPINION ABOUT THE WELFARE MEASURES

Highly Satisfactory 14 0 0 2 1 18 6 22 27 Highly Dissatisfact Dissatisfact ory ory 20 0 37 48 13 14 1 10 0 0 3 5 0 0 0 0 0 0

Welfare measures Medical facilities Canteens Rest rooms Recreational facilities Educational facilities Transport facilities Housing facilities First Aid facilities Toilet facilities

Satisfactory 63 57 42 73 69 69 71 69 67

Neutral 3 3 5 12 16 12 13 9 6

INTERPRETATION The above table shows that the responses of the employees are clustered in the satisfactory region. This shows that a majority of the respondents are satisfied with the welfare measures. The welfare measure that most of the employees are dissatisfied with is canteen facilities and rest room facilities.

52

CHART 3.11 OPINION ABOUT THE WELFARE MEASURES

N O OF R ES PON D EN TS
H ighly S atis fac to ry atis fac tory N eutral D is s atis fac toryH ig hly D is s atis fac tory S 80 73 70 63 60 57 48 42 40 37 69 69 71 69

67

50 PERCENTAGE

30 20 14 10 3 0 0 0 3 3 0 R es t room s 5 5 2 0 1 0 1 0 Trans port fac ilities 16 12 13 14 22 18 12 6 0 0 0 13 10 9

27

20

6 0 0

M edic al fac ilities C anteens

R ec reational fac ilities

E duc ational fa c ilit ie s

Hous ing fac ilities t A id fac ilities oilet fac ilities F irs T

O P IN IO N A B O U T T H E W EL F AR E M EA S U R ES

53

TABLE 3.12 Welfare measures satisfy needs

Particulars Always Sometimes Never No Opinion INTERPRETATION:

No. of Respondents 42 56 2 0

Percentage 42% 56% 2% 0

The above table shows that 42% of the respondents feel that the welfare measures always help to satisfy their needs, 56% feels that it helps sometimes and 2% believe that it never helps.

54

CHART 3.12 WELFARE MEASURES SATISFY NEEDS

NO OF RESPONDENTS
No. of Respondents 60 PERCENTAGE 50 40 30 20 10 0 Always Sometimes Never SATISFY NEEDS 2 0 No Opinion 42 56

55

TABLE 3.13 THE WELFARE MEASURES HELP IN THE SOLVING THE PROBLEMS

PARTICULAR Always Sometimes Never No opinion TOTAL

NO OF RESPONDENTS 44 52 3 1 100

PERCENTAGE 44% 52% 3% 1% 100%

INTERPRETATION
The above table shows that 44% of the respondents say that the welfare measures help to solving the problems 52% of the respondents say that it solve the problems in sometimes and 3% of the respondents believe that it never solve the problems. 1% did not have an opinion

56

CHART 3.13 THE WELFARE MEASURES HELP IN THE SOLVING THE PROBLEMS

NO OF RESPONDENTS 60 50 40 30 20 10 0 52

PERCENTAGE

44

3 Always Sometimes Never

1 No opinion

57

TABLE 3.14 LEVEL OF SATISFACTION OF WELFARE MEASURES

Particulars Highly Satisfied Satisfied Neutral Dissatisfied Highly Dissatisfied INTERPRETATION

No. of Respondents 0 78 4 18 0

Percentage 0% 78% 4% 18% 0%

The above table shows that 78% of the respondents opined that they are satisfied with the existing welfare measures, 18% are dissatisfied and 4% was neutral in their opinion.

58

CHART 3.14 LEVEL OF SATISFACTION OF WELFARE MEASURES

No. of Respondents 100 80 PERCENTA 60 40 GE 20 0 78 18 Dissatisfied

0 Highly Satisfied Satisfied

4 Neutral

0 Highly Dissatisfied

59

Table 3.15 DISAPPOINTED BY ANY WELFARE MEASURE

No. of Respondents 23 77 100

Particulars Yes No Total INTERPRETATION

Percentage 23% 77% 100

The above table shows that 23% of the respondents say that they are disappointed by certain welfare measure but 77% of them say that they are not.

60

CHART 3.15 DISAPPOINTED BY ANY WELFARE MEASURE

No. of Respondents 100 PERCENTAGE 80 60 40 20 0 Yes No 23

77

61

TABLE 3.15(A) DISAPPOINTED BY WELFARE MEASURE

No. of Respondents 2 16 2 3

Particulars Medical facilities Canteen food Rest room facilities Educational facilities INTERPRETATION

Percentage 2% 16% 2% 3%

The above table shows that among the 23 respondents who were disappointed by certain welfare measures, 2% were disappointed by medical facilities, 16% by the canteen food, 2% by the rest room facilities, 3% by the educational facilities,

62

CHART 3.15(A) DISAPPOINTED BY WELFARE MEASURE

No. of Respondents

3 2

2
Medical facilities Canteen food Rest room facilities

16

Educational facilities

63

TABLE 3.16 SAFETY MEASURES PROVIDED

Safety measures Safety helmets Leather gloves Safety goggles Safety boots Safety shoes Safety belt Safety mask INTERPRETATION; The above table shows that 24% of the respondents feel that the leather gloves provided are inadequate and 23% feel that the safety boots provided are inadequate. Adequate 76 62 78 74 79 66 75 Inadequate 11 24 16 23 12 22 23 No Opinion 13 14 6 3 9 12 2

CHART 3.16

64

SAFETY MEASURES PROVIDED

NO OF RESPONDENTS
Adequate 100 PERCENTAGE 80 60 40 20 0 Safety helmets Leather Safety gloves goggles Safety boots Safety shoes Safety belt Safety mask 1113 24 14 16 23 6 3 12 9 22 12 23 2 78 62 Inadequate No Opinion 79 66

76

74

75

SAFETY MEASURES

TABLE 3.17

65

USAGE OF SAFETY MEASURES PROVIDED

No. of Respondents 44 51 3 2

Particulars Always Sometimes Never No Opinion INTERPRETATION

Percentage 44% 51% 3% 2%

The above table shows that 44% of the respondents say that they always make use of the safety measures provided to them, 51% uses them sometimes and 3% never uses it. And 2% say no opinion.

66

CHART 3.17 USAGE OF SAFETY MEASURES PROVIDED

No. of Respondents

PERCENTAGE
3 Always 2 Sometimes Never No Opinion USAGE OF SAFETY MEASURES 67

60 50 40 30 20 10 0

44

51

TABLE 3.18 SATISFACTORY LEVEL OF DRINKING WATER FACILITY

PARTICULAR HIGHLY SATISFIED SATISFIED DIS SATISFACTORY TOTAL INTERPRETATION:

NO OF RESPONDENTS 34 63 3 100

PERCENTAGE 34% 63% 3% 100%

The above table shows that the 34% of them are highly satisfied with drinking water facility 63% are satisfied with drinking water facilities 3% of them are dissatisfied.

68

CHART 3.18 SATISFACTORY LEVEL OF DRINKING WATER FACILITY

NO OF RESPONDENTS 70 60 50 40 30 20 10 0 PERCENTAGE 63 34 3 HIGHLY SATISFIED SATISFIED DIS SATISFACTORY NO OF RESPONDENTS

69

TABLE 3.19 VENTILATION AND LIGHTING FACILITIES

PARTICULAR SUFFICIENT REASONABLE NOT AT ALL TOTAL INTERPRETATION:

NO OF RESPONDENTS 34 62 4 100

PERCENTAGE 34% 62% 4% 100%

The above the table shows that 34% of the respondents says they have sufficient ventilation, 62% of the respondents says that they have reasonable ventilation, 4% of the respondents says ventilation and lighting facilities as not at all adequate.

70

CHART 3. 19 VENTILATION AND LIGHTING FACILITIES

NO OF RESPONDENTS PERCENTAGE 70 60 50 40 30 20 10 0
IC

62 34 4
IE NT E AL L

NO OF RESPONDENTS

AB L O N N

SU FF

EA S

O T

AT

71

TABLE 3.20 UNIFORM PROVIDED TO THE EMPLOYEES

PARTICULAR HIGHLY SATISFIED SATISFIED DIS SATISFIED TOTAL

NO OF RESPONDENTS 16 66 18 100

PERCENTAGE 16% 66% 18% 100%

INTERPRETATION: The above the table shows that 16% of the respondents highly satisfied with uniform facilities, 66% of the respondents satisfied 18% of the respondents dissatisfied.

72

CHART3. 20 UNIFORM PROVIDED TO THE EMPLOYEES

NO OF RESPONDENTS 70 60 50 40 30 20 10 0 PERCENTAGE 66

16

18

HIGHLY SATISFIED

SATISFIED

DIS SATISFIED

TABLE 3. 21 RESPONSE OF THE SATISFIED WITH THE PROVISIONS

73

Provisions Provident Fund Pension Insurance Scheme Gratuity

Good 79 36 38 24

Fair 12 39 42 39

Not Fair 9 25 20 37

Total 100 100 100 100

Percentage 100% 100% 100% 100%

INTERPRETATION: The above the table shows that 79% of the respondents say that good for provident fund, 12% say that fair and 9% say that not fair.39% of the respondents say that good for pension, 39% say that fair 25% of the respondents say that not fair. 38% of the respondents say that insurance scheme for good 42% of the respondents say that fair and 20% say that not fair. 24% of the respondents say that gratuity for good 39% of say that fair and 37% say that not fair.

CHART 3.21 RESPONSE OF THE SATISFIED WITH THE PROVISIONS

74

Good PERCENTAGE 100 80 60 40 20 0 Provident Fund 12 9 79

Fair

Not Fair

3639

3842 25 20

3937 24

Pension

Insurance Scheme

Gratuity

TABLE 3. 22 ATTENDED SAFETY TRAINING PROGRAMMES

75

Particulars Yes No Total INTERPRETATION

No. of Respondents 63 37 100

Percentage 63% 37% 100

The above table shows that 63% of the respondents have attended safety training programmes and 37% of them have not attended the safety training program.

76

CHART 3. 22 ATTENDED SAFETY TRAINING PROGRAMMES

No. of Respondents 70 60 50 40 30 20 10 0 63

percentage

37

Yes

No

77

TABLE 3.23 LEVEL OF SATISFACTION OF EXISTING SAFETY MEASURES

No. of Respondents 2 89 1 8 0

Particulars Highly Satisfactory Satisfactory Neutral Dissatisfactory Highly Dissatisfactory INTERPRETATION

Percentage 2% 89% 1% 8% 0

The above table shows that 2% of the respondents are highly satisfied with the safety measures, 89% are satisfied, 1% are neutral in their opinion and 8% are dissatisfied with the safety measures.

78

CHART3. 23 LEVEL OF SATISFACTION OF EXISTING SAFETY MEASURES

No. of Respondents 89

Highly Satisfactory

79

Highly Dissatisfact ory

100 80 60 40 20 0

percentage

1 Neutral

STATISTICAL ANALYSIS Category of workers and level of satisfaction of welfare measures

H0: There is no significant association between the category of employees and their level of satisfaction regarding welfare measures. H1: There is a significant association between the category of employees and their level of satisfaction regarding welfare measures.

Observed frequencies:
Welfare measure

Skilled
52 4 56

Unskilled
26 18 44

TOTAL 78 22 100

Satisfactory Dissatisfactory
TOTAL

80

Expected frequencies
Welfare measure

Skilled
78*56/100=43.68 22*56/100=12.32 56

Unskilled
78*44/100=34.32 22*44/100=9.68 44

TOTAL 78 22 100

Satisfactory Dissatisfactory
TOTAL

O 52 26 4 18 100

E 43.68 34.32 12.32 19.68 6

O-E 8.32 -8.32 -8.32 -8.32

(O-E)/E 1.58 2.01 5.61 7.15 16.35

Number of degree of freedom

= =

(c-1)*(R-1) (2-1)*(2-1) = 1*1 1

= Table value for 1 df at 5% level=3.841

81

Result:
H1 is accepted since the calculated value > the table value

There is a significant association between the category of employees and their level of satisfaction regarding welfare measures.

Attended

safety

training

programmes

and

level

of

satisfaction of safety measures

H0:

There is no significant association between the fact that the employees have attended safety training programmes and their level of satisfaction regarding the existing safety measures.

H1:

There is a significant association between the fact that the employees have attended safety training programmes and their level of satisfaction regarding the existing safety measures.

82

Observed frequencies:
Safety measure TOTAL

Attended safety training programmes Yes Satisfactory Dissatisfactory

TOTAL

No 37
0 37 89 11 100

52
11 63

Expected frequencies
Safety measure TOTAL

Attended safety training programmes Yes Satisfactory Dissatisfactory

TOTAL 89*63/100=56.07 11*63/100=6.93 63

No
89*37/100=32.93 11*37/100=4.07 11 89 11 100

O 52 37 11 0 100

E 56.07 32.93 6.93 4.07 6

O-E -4.07

(O-E)/E 0.29

4.07 -4.07 -4.07

0.50 2.38 4.07 7.24

83

Number of degree of freedom

= =

(c-1)*(R-1) (2-1)*(2-1) = 1*1 1

= Table value for 1 df at 5% level=3.841

Result:
H1 is accepted since the calculated value > the table value

There is a significant association between the fact that the employees have attended safety training programmes and their level of satisfaction regarding the existing safety measures.

84

4.1FINDINGS
It was found that majority (35%) of the respondents belong to the income group level of 5000 to 7500, and 20% of them belong to 7500 to 10000. 12% of the respondents belong to the group of above 10000.

The study shows that 17% of the respondents strongly agree to the fact that welfare measures help in creating better industrial relations, 68% agree, 4% disagree and 11% didnt have an opinion on this. 19% of the respondents strongly agree that welfare measures help in creating greater loyalty, 75% agree and 6% did not have an opinion. 21% of the respondents strongly agree that welfare measures help to foster team spirit, 72% agree, 3% disagree and 4% did not have an opinion.

The study shows that the responses of the employees are clustered in the satisfactory region. This shows that a majority of the respondents are satisfied with the welfare measures. The welfare

85

measure that most of the employees are dissatisfied with is Canteen facilities and rest room facilities.

The study shows that 42% of the respondents feel that the welfare measures always help to satisfy their needs, 56% feels that it helps sometimes and 2% believe that it never helps.

The study shows that 23% of the respondents say that they are disappointed by certain welfare measure but 77% of them say that they are not.

The study shows that among the 23 respondents who were disappointed by certain welfare measures, 2% were disappointed by medical facilities, 16% by the canteen food, 2% by the rest room facilities, 3% by the educational facilities

The study shows that 24% of the respondents feel that the leather gloves provided are inadequate and 23% feel that the safety boots provided are inadequate.

86

 The study shows that 44% of the respondents say that they always make use of the safety measures provided to them, 51% uses them sometimes and 3% never uses it.2% didnt have an opinion on this. The study shows that 34% of the respondents say that highly satisfied with the drinking water facility, 63% of the respondents say that satisfied with drinking water facility, 3% of the respondents say that dissatisfactory with drinking water facility. The study shows that 34% of the respondents say they have sufficient ventilation, 62% of the respondents say that they have reasonable ventilation, and 4% of the respondents say ventilation and lighting facilities as not at all adequate. The study shows that 16% of the respondents say that have highly satisfied with uniform facility, 66% of the respondents say that Satisfied with uniform facility, 18% of the respondents say that dissatisfied with uniform facility. The study shows that 23% of the respondents say that house loan receive 18% of the respondents say that education loan, 21% of the respondents say that personal loan and remaining 16% of the respondents say that other type of loans. The study shows that 58% of the respondents say that satisfied with bonus 20% of the respondents say that highly satisfied, 18% of

87

the respondents say that neutral, 4% of the respondents say that dissatisfied with bonus. The study shows that 16% of the respondents highly satisfied with uniform facilities, 66% of the respondents satisfied, 18% of the respondents dissatisfied. The study shows that 63% of the respondents have attended safety training programmes and 37% of them have not attended the safety training program. The study shows that 2% of the respondents are highly satisfied with the existing safety measures, 89% are satisfied, 1% are neutral in their opinion and 8% are dissatisfied with the safety measures.

88

4.2 SUGGESTIONS
The responses of the employees regarding the level of satisfaction of welfare measures are clustered in the satisfactory region. The management may take steps to convert these into highly satisfactory. The conditions of the rest rooms and shelters may be improved. They may be provided with adequate fans and facilities to rest. The employees are not fully satisfied with the canteen facilities; the management may take steps into satisfactory level. Medical personnel should always be available at the first aid service. The management should concentrate more in Employees Safety measures Activity. The salary pattern for employees if determine on the basis of performance by the management.

89

4.3 CONCLUSION
The industry has provided many benefits and facilities, to their employees. Through this report; the management can also take any remedial measures to necessarily motivate the employees by providing adequate welfare facilities and other fringe benefits.

Based on employees only, an organization can increase its productivity, earn profit and reach its objectives. Therefore, any concern can succeed only through the employees who are the main assets of an organization and not through the technology, experts and specialists alone.

90

QUESTIONNAIRE
1) Name:

2) Age group of the employees (a) 20 30 (b) 30 40 (c) above 40 (b) female (b) un married

3) Sex ratio in the organization (a) Male 4) Marital status of the respondents (a) Married

5) Educational qualification of the employees (a) SSLC 6) Monthly Salary i) Below 5000 iii) 7501to 10000 ii) 5001to 7500 IV) Above 10000 (b) ITI (C) DIPLOMO D) DEGREE

7). How long you have been working in this organization? I) Below 5 iv) Above 15 8 (a) Do you have loans and advances? ii) 5 to 10 iii) 10 to 15

Yes

No

(b) If yes what type loans and advances you to receive?

Education loan Personal loan

9) Are you satisfied with bonus?

house loan others

91

 Highly Satisfied Dissatisfied

Satisfied Highly Dissatisfied

Neutral

10) Are you happy with the welfare measures provided at your company?

Yes

No

To an extent

No Opinion

11) Welfare measures help to Strongly Agree - SA Disagree - D Agree - A No Opinion - N Strongly Disagree SD SA Create better industrial relations A N D SD

Build greater loyalty to the company Helps for team spirit

12) What is your opinion about the following welfare measures at your company? Highly Satisfactory - HS Neutral - N Dissatisfactory- D Satisfactory- S Highly Dissatisfactory HD HS Medical facilities Canteen facilities Rest room facilities Recreational facilities Educational facilities Transport facilities Housing facilities First Aid facilities Toilet facilities S N D HD

92

13) Do the welfare measures satisfy your needs?

Always

Sometimes

Never

No Opinion

14) The welfare measures help in solving the problems faced by employees?

Always Sometimes

Never

No Opinion

15) What is your level of satisfaction regarding welfare measures?

Highly Satisfied Dissatisfied

Satisfied Highly Dissatisfied

Neutral

16) Have you ever been disappointed by any of the welfare measures?

Yes

No

If yes, (kindly specify).. 17) What are the welfare measures you feel should be implemented for further improvement? Kindly Specify. ... 18) What is your opinion about the following? Provision of safety measures Safety helmets Leather gloves Safety shoes Safety boots Safety mask Safety belt Adequate Inadequate No Opinion

93

19) How do you make use of the above safety measures provided to you?

Always

Sometimes

Never

No Opinion

20) Are you satisfied with the drinking water facility?

Highly satisfied satisfactory dissatisfactory

21) Ventilation and lightning in your work area? Sufficient reasonable not at all

22) Are you satisfied with the uniform provided?

(a) Highly satisfied

(b) satisfied

(c) dissatisfied

23) To what Extent you are satisfied with the following provisions 1. Provident fund 2. Pension 3. Insurance Scheme 4. Gratuity 24) Have you attended any safety training programme conducted by your company? Good Fair Not Fair

Yes

No

If yes, was the safety training programme :

Highly Effective Effective Ineffective Highly Ineffective

No Opinion

94

You feel the existing safety measures are: 25)

Highly Satisfactory Neutral Dissatisfactory

Satisfactory

Highly Dissatisfactory

BIBLIOGRAPHY
Memoria C.B, personnel management, Bombay, Himalaya publishing house, 1988. Tripathi P.C personnel management, Bombay, Asra publishing house, 1967. Kothari C.R Research Methodology, New Delhi V.S johri for Vishnuvaprakasha, A division of Wiley Eastem limited, 1990. Edwin B.Flippo, personnel management, New Yark MC Graw Hill Book and company, 1984. Business Statistics, Bharat Jhunjhunwala, 2008. P. ASWATHAPPA, human resource management

www.vectra group. Com www.tatra India. Com

95

96