2555 Main Street #2115, Irvine, CA 92614 989-615-0241, Jaclyn.coy@gmail.

com

Jaclyn K. Coy
Objective_________________________________________________________________________________________ A unique role that combines my proven strengths in complex thinking and analysis, marketing, and client management. Skills Summary___________________________________________________________________________________ Client Presentations*Education and Training*Data and Financial Analysis*Public Relations*Administrative Support*Sales Education________________________________________________________________________________________ Masters Degree in Education, University of Memphis, GPA 4.0 2008-2010 Current Teaching Credentials in California and Tennessee, multiple subject license Masters Project: Classroom Management Through the Use of Non/Limited Verbal Communication BBA Advertising, Marketing, and Management, Northwood University, Deans List 2001-2005 American Advertising Federation, 4 yrs: Market planning for media budgets, S.W.O.T. analysis, research, creative design & presentation for Toyota, Bank of America, State of Florida, and Yahoo! Northwood Auto Show (NUIAS), largest outdoor new car show in North America, Community Liaison, 4 yrs. Designed and created themes for outdoor vehicle displays to inform clients of product features Study Abroad in Australia, Cultural Advertising & Marketing Study Experience_______________________________________________________________________________________ Education Facilitator, Memphis, TN and Irvine, CA Schools Aug. 2009-Current Developed management, communication, presentation, and teaching skills through daily lesson delivery for groups of 13-35 students at seven area Public and Private schools Continued education with classes in Technology and Teaching which taught the incorporation of Skype, podcasts, iPads, online resources, Wikis, blogs, Apps, Photoshop, & website design as effective learning tools Wrote engaging daily lesson plans containing hands-on opportunities for students to better understand material Developed an Around the World travel unit to foster a global understanding for 5th grade Social Studies Mortgage Loan Officer, Arbor Mortgage, Grand Rapids, MI Aug. 2005-May 2008 Determined the financial credibility of applicants through calculations and major vendor relations with JPMorgan, Wells Fargo, GMAC, CitiBank, 5/3rd Bank, WaMu, Experian, TransUnion, Equifax, Nationals Title, and FHA Wrote > $8 Million in prime and sub prime loans at the third largest mortgage company in Michigan One-to-one sales and financial analysis obtained through promotions, in/outbound calls, & past client referrals Skilled in client problem solving; keeping customers satisfied as the situation frequently changed with their file Processed and analyzed title work, appraisals, credit reports, payoffs, pay histories, & income documents Jr. Resort Marketing Specialist, The Shores at Mackinaw Summers 2003 and 2004 Marketed 72 unit resort community that overlooks Lake Huron, while earning a MI Real Estate License Took the lead on the set-up of a new customer database of over 800 clients, to track customer leads Developed promotional packets to spark client interest on our immediate property openings Earned weekly commissions, in addition to salary, for exceptional referral generated sales Office Communications, Northern Star Real Estate and WMGL Greenhouses June 2001-July 2005 Designed ads for newspaper and real estate publications distributed in markets of >400,000 residents Created layout and design of product catalogs to distribute to other wholesalers and buyers Handled public relations, promotions, and client communications for both offices Managed office phones, meeting notes, AR/AP, calendars, event planning, office files and organization Administrative Aide to the Academic Dean, Northwood University Oct. 2001-Apr. 2005 Handled confidential student files with the utmost sensitivity to ensure privacy for over 2,000 students Aided Dean in classroom scheduling and logistics each trimester Managed faculty evaluations and feedback reported by students via Scantron reporting technology Maintained and tracked the currency of over 200 faculty contracts and files

Continued Involvement_____________________________________________________________________________ Shelby County 5k Race for Public Education, Coordinator, resulted in over 2,000 attendees, Memphis TN. Event Planning and Coordination Team Leader for the OC Womens Group, 2011 11th place out of over 700 contestants in NatureMades Good Mood Blogger Social Media Competition, 2010 Web Site Creation and Maintenance using WIX design site, designed online teaching portfolio and business website Hurricane Katrina Disaster Relief Crew, 2005 Summer Reading Tutor, Univ. of Memphis, developed specific/measurable goals for students, 2009 Five years of Spanish language study and international travel to Europe, South/Central America, and Australia Odyssey of the Mind, problem solving and teamwork competition, six years Continuing Education Classes: Advertising Art, Product Design, Merchandise Display, Financial Peace University Software_________________________________________________________________________________________ Microsoft Office Programs, Adobe Illustrator, Quirk X-Press, Pagemaker, Act! 6.0 Database, Wordpress, WIX Web Design