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Exam Title

: Nortel 920-803 : Nortel technology standards and protocol for ip telephony solutions

Version : R6.1

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1. Which CODEC delivers the greatest compression? A. B. 711 C. D. 723.1 E. F. 726 G. H. 729 I. J. 729A Answer: C 2. To achieve the QoS necessary to deliver voice between two points on a Frame Relay network, which two items are required to guarantee that voice quality is maintained? (Choose two.) Assume that a Permanent Virtual Circuit (PVC) is available to address converged voice and data. A. a Variable Bit Rate (VBR) service type B. a WAN access device that shapes traffic C. a WAN access device that does NOT fragment voice IP packets D. a WAN access device that can manage First-In, First-Out (FIFO) queuing E. a Committed Information Rate (CIR) large enough to address the total peak voice traffic plus a portion allocated for Best-Effort (BE) data Answer: BE 3. A video conference is in progress between two networked locations using gigabit Ethernet. The video conferencing application is using User Datagram Protocol (UDP) to transport the video and audio data. Why should UDP be used instead of Transmission Control Protocol (TCP)? A. TCP CANNOT handle streaming data applications. B. UDP is better than TCP at seamlessly synchronizing voice and video together. C. UDP serves as an efficient transport for handling real-time application traffic. D. UDP uses less bandwidth than TCP in a WAN, but more bandwidth than TCP in a LAN. Answer: C 4. How does Real-Time Control Protocol (RTCP), the control protocol of Real-Time Protocol (RTP), assist RTP in handling packetized voice in an IP telephony environment? A. Controls the RTP data flows. B. Identifies sources and provides QoS feedback. C. Interoperates with Transmission Control Protocol (TCP). D. Controls the network bandwidth used by RTP data flows. Answer: B 5. The basic attributes of Real-Time Protocol (RTP) provide for support of applications like voice and video. Which three attributes of RTP support real-time applications? (Choose three.) A. Timestamping
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B. Packet sequencing C. Header compression D. Payload identification E. Packet retransmission Answer: ABD 6. What are two differences between IP, Asynchronous Transfer Mode (ATM) and Frame Relay (FR)? (Choose two.) A. ATM has a fixed cell size, but IP and FR do NOT. B. FR has built in mechanisms within the protocol for QoS. C. ATM is connectionless, but IP and FR are connection oriented. D. IP is a Layer 3 protocol, but ATM and FR are Layer 2 protocols. Answer: AD 7. Which two CODECs have the least delay (processing or algorithmic)? (Choose two.) A. B. 711 C. D. 723.1 E. F. 726 G. H. 729 Answer: AE 8. To implement VoIP on a customer's IP network, which transport protocol should you use to best meet the real-time requirement for VoIP, and why? A. User Datagram Protocol (UDP); It ignores lost packets. B. Transmission Control Protocol (TCP); It retransmits lost packets. C. User Datagram Protocol (UDP); The amount of delay time is bounded. D. Transmission Control Protocol (TCP); The amount of delay time is bounded. Answer: A 9. Which CODEC is the most tolerant to network delay? A. B. 711 C. D. 723 E. F. 729 G. H. 729A Answer: A 10. A customer has a mix of Layer 2 and Layer 3 switches in their LAN. To ensure the best QoS as they implement VoIP, which two QoS methods should you recommend? (Choose two.) A. 802.1q B. Weighted Fair Queuing (WFQ)
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C. Random Early Detection (RED) D. Differentiated Services (DiffServ) Answer: AD 11. During the first phase of a network assessment you discover the customer forces all switch ports to 100 Mbps full duplex. The customer plans to deploy an IP-enabled Private Branch Exchange (PBX) and Internet Telephones. Which network recommendation should you propose to the customer? A. Install all devices with default settings. B. Require all VoIP components to autonegotiate. C. Force the Internet gateways to 100 Mbps full duplex. D. Force the Internet gateways to 100 Mbps full duplex and let the Internet Telephones autonegotiate. Answer: B 12. The following VoIP network assessment steps have already been completed for a customer's data network: ?1- Estimation of VoIP traffic ?2- Assessment of LAN/WAN resources ?3- Capacity is available for VoIP Which step should you perform next? A. Implement 802.11p/q in the LAN. B. Determine network protocol usage. C. Measure the network ability to provide QoS. D. Implement the proposed VoIP network solution. Answer: C 13. A company requires a 30-day assessment performed on its network. Which tool is best suited for gathering the necessary data to ensure a successful VoIP deployment without requiring an engineer on-site for the duration of the testing? A. Sniffer Pro B. TraceRoute C. NetIQ Chariot D. HP Openview Answer: C 14. Before beginning a network assessment of a customer's data network for VoIP, why is it important to understand the customer's perception of ood or acceptable?voice quality? ?ood or acceptable?voice quality? A. It will affect the CODEC(s) selected for the network. B. It will have minimal impact on the assessment of the network. C. It will affect the understanding of the network traffic requirements. D. It will affect the prioritization of voice over data traffic on the network. Answer: A
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15. When assessing a customer's data network for VoIP, which two factors are critical in determining onsistent?voice quality? (Choose two.) When assessing a customer's data network for VoIP, which two factors are critical in determining ?onsistent?voice quality? (Choose two.) A. packet loss B. routing protocols C. packet recovery rate D. peak delay times and jitter over a given link Answer: AD 16. A geographically dispersed company with a mobile work force wants to quickly and easily deploy Internet Telephones. Which device in the company LAN/WAN network can enable a simplified implementation of Internet Telephones? A. router B. VoIP gateway C. network management application D. Dynamic Host Configuration Protocol (DHCP) server Answer: D 17. Which tool is used to measure maximum jitter? A. NetIQ Chariot B. HP OpenView C. Multi Router Traffic Grapher D. Simple Network Management Protocol (SNMP) Management Console Answer: A 18. A customer wants to use VoIP on their LAN. They have deployed several H.323 endpoints. Which component is responsible for call control, media access, and bandwidth management between endpoints? A. Proxy Server B. C. 323 Gateway D. Media Gateway E. F. 323 Gatekeeper Answer: E 19. When a call is placed from an H.323 endpoint to another H.323 endpoint via an IP network, what is the function of the H.323 gatekeeper? A. It maps the originating gateway IP address to destination gateway IP address. B. It maps the originating telephone number to the originating gateway IP address. C. It maps the destination telephone number to the destination gateway IP address. D. It maps the destination telephone number to the destination endpoint IP address.
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Answer: D 20. A customer wants to implement VoIP on their LAN. Which two network devices should be used to avoid network congestion? (Choose two.) A. routers B. Ethernet hubs C. Layer 2 switches D. Layer 3 switches E. shared-media Ethernet hubs Answer: CD 21. In a Layer 3 IP LAN/WAN environment, which method provides the best control for managing applications with different types of QoS behaviors? A. traffic shaping B. platform queuing controls C. Differentiated Services (DiffServ) D. Internet Protocol (IP) fragmentation E. Point-to-Point Protocol (PPP) fragmentation Answer: C 22. VoIP requires an IP network to provide the following: ?end-to-end QoS ?low delay ?minimal jitter ?echo cancellation ?low packet loss Which network devices should be deployed to achieve the "best" voice performance? A. Layer 2/Layer 3 switches with 802.1q tagging enabled at the core network and managed hubs at the network edge. B. Routers with filters at the network core and Layer 2 switches with Virtual LANs (VLANs) at the network edge. C. Layer 2 switches at the core network with Differentiated Services (DiffServ) enabled and routers with 802.1p Class of Service (CoS) enabled at the network edge. D. Layer 3 switches at the network core with DiffServ enabled and Layer 2 switches with 802.1p CoS enabled at the network edge. Answer: D 23. Given the following customer network information: ?The IP clients are located on a private network of 10.168.254.0/24 (site A) using many-to-one, port-based Network Address Translation (NAT). ?The H.323 gateway is located on the public network at 207.46.197.102 (site B) at a different location. ?The customer network between the IP clients and the H.323 gateway appears to be set up properly because you can ping from site A to site B. A customer is complaining of a one-way speech path in this setup when calling from an IP client to the H.323 gateway. What is the most likely cause of this issue?
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A. The IP clients on the private network need a gatekeeper on the private network to place calls to the H.323 gateway on the public network. B. The IP clients on the private network need a media gateway on the public network to place calls to the H.323 gateway on the public network. C. The H.323 gateway on the public network needs a media gateway on the private network to transcode the calls to the IP clients on the private network. D. The IP clients on the private network use private addresses mapped to a single public address. The media path from the public address CANNOT reach the IP clients with the private address. Answer: D 24. A customer wants to implement VoIP on their LAN. What is the role of the gatekeeper in an IP network? A. It converts media formats between divergent networks. B. It performs address translation and bandwidth management. C. It connects divergent networks by translating between signaling protocols for call setup and teardown. D. It supports Internet Telephones with controller software acting as a Private Branch Exchange (PBX) to provide feature capabilities, and call setup through the use of a SIP INVITE to connect a call. Answer: B 25. A customer implements VoIP on their LAN/WAN. In this network, routers and switches prioritize VoIP packets ahead of other IP data packets end-to-end. Why is this feature important? A. It controls jitter. B. It sets dead lock. C. It sets rate limits. D. It controls link bandwidth. Answer: A 26. In an H.323 network the gatekeeper and the gateway work together to manage the interface between the VoIP network and the Public Switched Telephone Network (PSTN). Which two functions does the gatekeeper perform? (Choose two.) A. determines call type B. manages call routing C. handles the dialing plan D. manages the Call Detail Reporting (CDR) Answer: BC 27. A customer states that users are reporting poor voice quality with VoIP calls on their Ethernet LAN. A technician has identified that excessive LAN collisions appear to be the cause of the poor voice quality. Which action should you take to correct the issue? A. Ensure that the utilization level is increased.
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B. Ensure that Layer 2 switching is applied at the endpoints. C. Ensure that Round Trip Delay (RTD) is greater than 150 ms. D. Ensure that the ports on the media-shared Ethernet hubs are set to full duplex. Answer: B 28. Click the exhibit and calculator buttons.

What is the "ideal" Maximum Transmission Unit (MTU) for VoIP on a 64 kbps link? A. Set the MTU to 70 bytes. B. Set the MTU to 80 bytes. C. Set the MTU to 160 bytes. D. Set the MTU to 320 bytes. Answer: B 29. A customer reports that users are complaining about poor voice quality with VoIP calls. A technician has identified an Ethernet switch in the path for VoIP traffic that appears to be the cause of the poor voice quality. Which two configuration parameters, known to cause problems for VoIP traffic, should be checked on the Ethernet switch? (Choose two.) A. Duplex setting B. Autonegotiation C. VLAN configuration D. Spanning tree configuration Answer: AB 30. Click the calculator button. A customer wants to run voice over the existing WAN and they have allocated a substantial amount of money to implement a VoIP solution. The solution is using a fixed 128 kbps microwave - wireless data connection between their offshore oil platform and a land station on the coast. The land station links into a Frame Relay circuit back to their headquarters. You determine that a 400 ms delay budget for all VoIP calls on their WAN is acceptable for this type of connection. Which area(s) should you consider for improving the overall delay? A. Change from microwave to satellite technology to lower latency.
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B. Nothing can be done because wireless technology has high inherent delays. C. Increase the WAN Maximum Transmission Unit (MTU) and bandwidth, and change the company's Frame Relay circuit to Point-to-Point Protocol (PPP). D. Decrease the WAN Maximum Transmission Unit (MTU), increase the wireless bandwidth, and change the company's Frame Relay circuit to Point-to-Point Protocol (PPP). Answer: D 31. Click the exhibit and calculator buttons.

A customer recently added VoIP to its data network and is reporting poor voice quality on some calls. It has been determined that the poor voice quality is being caused by excessive delay on calls over the WAN connection. Given the following information: ?The WAN is a 56 kbps link. ?The Maximum Transmission Unit (MTU) on the WAN is 1,024 bytes. What is the minimum WAN bandwidth required to get the delay introduced from the WAN to be dropped down to under 100 ms without changing the MTU? A. Increase the WAN bandwidth to 64 kbps. B. Increase the WAN bandwidth to 128 kbps. C. Increase the WAN bandwidth to 256 kbps. D. It CANNOT be done as ?second delays are normal for VoIP technology. Answer: B 32. A customer states that users are reporting poor voice quality during VoIP calls on their Ethernet LAN. A technician has identified that congestion appears to be the cause of the poor voice quality. Which two actions could be taken to address the issue? (Choose two.) A. Increase bandwidth. B. Apply QoS methods. C. Ensure that Round Trip Delay (RTD) is greater than 500 ms. D. Ensure that a Frame Relay Access Device (FRAD) is NOT being used. Answer: AB 33. In comparison with the H.323 protocol, why is debugging an IP telephony call easier using Session
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