Is there any option to send dunning letter other then Bill to which we defined in customer?

Since customers can have multiple addresses, business purposes let you describe which functions are performed at a particular customer site. You can only define one active dunning business purpose for each customer address If you do not define a dunning business purpose, Receivables generates a dunning letter for each of this customer's addresses that is defined as a Bill-To business purpose when you print dunning letters. 1. Is it possibility to make certain fields as mandatory in customer self-service form? Ans: it is possible, by enabling the particular field as required in descriptive fields. What is the importance of tolerance while defining customer profile class? Ans: It will give the tolerance variation based on the % which we given in Cr. Limit, but it won t work without out OM. What are the standard reports available based on collector? Ans: 1 report Aging 7 buckets by collector report Will credit check will be work without OM? Ans: No it won t work, Refer Q-2 Is it possible to print late charges on invoices? Ans: No, it will generate the new invoice for late charges. Might be possible with customization of print layout. What is the purpose of grouping rule? Define grouping rules that AutoInvoice will use to group revenue and credit transactions into invoices, debit memos, and credit memos. Grouping rules specify attributes that must be identical for lines to appear on the same transaction. What is the difference between customer, customer account and customer site and what is the importance of it? Ans: Customer is party, Account is to segregate based on the LOB which which we are dealing with customer. And customer site is required for Operating unit. E.g. if we have 3 OU and customer has dealing with 2 OUs we need to define the 2 customer sites for each operating unit. 8. Customer Primary site will sits at OU level or BG? Ans: OU Level. What is the significance of reciprocal relationship? An equal relationship shared between two customers. Both customers can enter invoices against each others commitments as well as pay each others debit items.

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10. What are the limitations with reciprocal relationship? 11. What is the significance of addressee? Addressee field is potentially used to assist with the interface with iStore. Receivable in real sense does not have any significance unless you are customizing your statement of account(SOA) or sales invoice format. Addressee is used when an order is made by a customer and is shipped somewhere else.

It is just like you purchase a book and have it shipped to your friend . Your friend becomes the addressee at the address that the book is sent to. Therefore you can use ADDRESSEE column to store an alternative displayed name which can be used in place of the party name on mailing labels or other external documents. 12. From where payment terms are defaulting to customer definition screen? Ans: The following hierarchy will be default the payment terms in transaction level. 1. Customer Site. 2. Customer Account. 3. Customer Profile Class(which will be defaulting in customer Account level we can over right) 13. Is there any possibility to define items in AR? Ans: Yes, we can define the Item by adding the OM parameters to AR responsibility in System administrator responsibility. But it will not work in Production instance where OM license. 14. How to disable scheduled auto posting? Ans: Canceling the scheduled request while executing the program.