I-Blend Technologies

COMPLETE IT SOLUTION No: 96, TH Road (Near LNG College), Ponneri-601 204 Cell: 99949 49959, 78717 24222, 98407 15839, 98948 46169 Email: iblendtechnologies@gmail.com

SUB: AMC PROPOSAL FOR COMPUTER & PERIPHERALS Dear Sir,

I-Blend Technologies is dedicated in SYSTEM SUPPLY & PC Maintenance, therefore

system under our maintenance cover get our undivided attention. We take all pain ensure the problems reported set right at the same day. A MAINTENANCE DIVISION facilities enterprises wide networking solution in a most costeffective manner I-Blend Technologies offers.
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Response times less than Three-hours. 90% uptime guaranteed. Tailor made scheme / resident engineer facility available (for more 50 machines). Qualified & competent engineers for WINNT /INTRANET / WAN / TCP-IP supports. For corporate customer regular visit of engineer ensured on fixed interval.

We take pleasure the enclosing our price proposals for the maintenance of computers and peripherals, Along with our COMMERCIAL PROPOSAL. We have free preventive maintenance in every month (details enclosed for preventive maintenance.) PREVENTIVE MAINTENANCE Regular preventive maintenance is essential for the trouble free working of any computer system. It also ensures that its components last well past their rated lives. Unfortunately most computers AMC have ignored part of PC AMC altogether or at best it in a very cursory manner.

I-Blend Technologies considers preventive maintenance to be most important aspect of its THE COMPUTER MAINTENANCE PROGRAM. Each preventive maintenance like keyboard, CPU, RAM, I/O Ports, Hard Disk Drive, Floppy Disk Drive, CPU speed and system performance. Physical check of all sockets mounted SMDs, Connectors and cable for any loose connections.

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Input power check of for voltage correctness. Physical cleaning of system interior. Cleaning of Dot Matrix printer and lubrication of carriage drive and all other moving parts as per manufactures specification Cleaning of printer as well as head / Moving Manual parts to increase head life. Regular check of computer for virus scanning.

In short, I-Blend Technologies gives your PC the care it needs to go on working for you without any trouble. MAINTENANCE TERMS AND CONDITIONS PC SYSTEM and all its peripherals should not be moved from installed position without the knowledge of concerned I-Blend Technologies or his guidance. Maintenance services will be provided in normal working hours except holidays, response time will be 3 hours if called up before 10.00 AM and next day if called up after 16.00 PM within city limit. The services will consist of preventive and corrective maintenance including fitting and supply of replacement parts. The contract will cease if any person other than I-Blend Technologies opens the system. The customers has the right to make any changes or attachment to the equipment under AMC, provided such changes or Attachment does not prevent proper maintenance from being performed or unreasonably increase SAB cost of performing repair & maintenance. If any up gradation or addition is to be made to the systems then it should be done in the presence of a representative of I-Blend Technologies and AMC charges will be increased accordingly. We shall not be responsible for repair of damage or malfunctions of system due to accident, or use of non-standard electrical power, dust air conditioning, if repaired the customers has to bear the cost of spares. Replacement of All Parts (all spares), consumables parts like ribbon printer head, floppies, key switches & tops, hard disk media, CRT, cabinet, Adaptor, Plastic Parts, CD-Tape head/ lenses/ scanner unit/any type of magnetic Media etc. Shall be charged extra as they are not covered under any type of AMC Agreement (AMC with Parts or AMC without Parts) in laser DMP printer & desk jet printers spares and scanners spares will be charged extra. In Line drivers and Dump terminal spares will be extra. Customers will Hand over the system in perfect working conditions to I-Blend Technologies. Who in turn will Hand over the system in prefect working conditions to customers at the time of termination of contract? AMC will cover only electronic parts of Computer Device not any plastic or metal parts.

Initially AMC will be undertaken for the machines in OK conditions and if any repair required before commencement of AMC, shall be done at customers cost i.e. ONE TIME REPAIRREPORT (OTR-REPORT) before AMC undertaken system will be checked and repair on customer cost, Above AMC contract valid for hardware only, if software support required apart from operating system, will charged extra. If any major crashed in computer system due to virus attack will not covered under AMC Repair and damage cost will be paid by customer. Term & condition
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Burn & Damaged goods/part not cover in A.M.C. Hard drive media, printer heads, Teflon & fuser assembly, Picture Tube, processor not cover in A.M.C. A.M.C. will cover only electronic parts of computer device not any plastic or metal parts.

SUB: GENERAL RATES FOR A.M.C OF COMPUTER Here is our offer for Hardware AMC of computer and Also our Other General Terms & Conditions enclosed. S.NO Item Description Pc with Basic Config like P4 along with 512 Mb, 80 Gb, Lan, KB, Mouse & 15 or 17 CRT Monitors Non-comprehensive  AMC Charges of Per PC without any parts @ 1500/- per year  AMC Charges of Desk jet or DMP Printers 132/80 Col. without parts @ 900/- per year  AMC Charges of Laser jet printers without parts @ 1500/- per year  AMC Charges Of UPS @ 700/- Per Year  AMC Charges For Laptop Without Part @2000/- Per Year Case  Network Maintenance Charges 1 to 25 Systems @7000/1 Per Year  Network Maintenance Charges 25 to 50 Systems @13500/- Per year  Network Maintenance charges 50 To 100 System @25000/- Per Year  Network Maintenance Charges 100 System To 200 System @50000/- Per Year Comprehensive  AMC Charges of Per PC With any parts @ 2400/- Per Year PARTS COVER ON AMC MOTHER BOARD,HARDISK,SMPS,MONITOR

 AMC Charges of Desk jet or DMP Printers 132/80 col with parts @ 1500/- per year PARTS COVER ON AMC LOGIC CARD & SMPS  AMC Charges of Laser jet printers with parts @ 2500/per year PARTS COVER ON AMC LOGIC CARD & SMPS  AMC Charges Of UPS @ 1200/- Per Year PARTS COVER ON AMC LOGIC CARD & POWER SUPPLY UNIT  AMC Charges For Laptop With Part @3000/- Per Year PARTS COVER ON AMC HARD DISK, MOTHER BOARD,RAM,SMPS Additional Facility
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One Service Engg. will Be Allotted to You for service call , which Save our Customer time ( Same Engineer wont require inputs to start the service call, normally familiar with customer hardware Setup)

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Stand by facilities For CPU & PRINTER Online & Offline Services

Thanking you and assuring you our best support & services all the times. Thanks & Regards,

I-Blend Technologies