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Effective job design & role clarity can improve performance at all levels within the organization
Research shows that engaged employees contribute substantially more to the success of the organization than employees who are disengaged. Engagement is determined by a number of factors including the extent to which the employee understands how his/her job relates to the mission/objectives of the organization and the extent to which the employee perceives the relationship with the supervisor as positive (meaning the supervisor treats the employee fairly, provides regular feedback and is interested in the employee s success and development)